Outreach And Quality Assurance Manager Jobs
ABOUT THE ROLE
We are hiring a Mental Health Floating Support Coordinator to support our Luton Service which delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing. The service works alongside statutory services, with the aim of moving people on to independent living within two years. You will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which enables them to reintegrate into the community and lead fulfilling lives. The support offered is tailored to the individual needs of the participants and residents through a recovery based model.
Who is the service for & what is it funded/ accessed to deliver?
- Men and women, aged 18+
- Our clients have a primary mental health need, including complex needs and dual diagnosis
All our clients have a personalised support plans and proactive support work, to engage them with the opportunities available to them to live independently in the community, develop their social skills and independent living skills. We work with clients to improve their health and wellbeing, including supporting people to manage their mental health condition and crisis prevention.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
OVERVIEW OF KEY RESPONSIBILITIES
- Act as a key worker and/or link worker and contribute to the development of support plans, risk assessments and subsequent reviews.
- Provide advice, information and guidance to residents and participants.
- Explore the most appropriate methods and resources for meeting activity needs, including group events and individual sessions, using internal and external sources.
- Participate in, and encourage residents and participants to participate in the running and development of projects, social enterprise initiatives, training, volunteering or work experience.
- Develop and sustain therapeutic relationships, providing practical and emotional support to ensure they are always treated with respect and dignity.
- Support our residents and participants with the relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
- Identify resident activity needs and wishes through assessments, observations, and discussions.
- Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
- Experience of providing housing support and a practical assistance within a residential or outreach support role
- Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
Further details of the responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mental Health | Support Worker | Recovery Worker | Luton | Bedfordshire | Jobs | Support Coordinator | NHS
To lead our thriving mental health programmes and help transform London’s mental health landscape.
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support. As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.
Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.
We believe this is one of the premier roles in the London mental health and employment sector.
Your role will be to:
· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.
· Drive strong performance in meeting commissioner-led targets and exceeding expectations.
· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.
· Build partnerships with health providers, employers and commissioners to broaden reach and impact.
· Promote our impact externally to drive recognition and maintain our outstanding reputation.
· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.
· Monitor budgets and identify efficiencies.
· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.
THE OFFER
In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.
Responsible to: Chief Executive
Salary: £55,000 - £65,000 (depending on experience)
Location: Aldgate and outreach London
Full-time, 39 hours
KEY RESPONSIBILITIES
· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.
· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.
· Line management of currently 4 Service Leads.
· Champion a person-centered, outcomes-focused culture of excellence and innovation.
· Ensure services meet quality assurance standards including high IPS fidelity.
· Monitor and evaluate team/individual performance, taking action to address issues.
· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.
· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.
· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.
· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.
· Achieve results within agreed budgets and identify efficiencies.
· Prepare and distribute reports as required.
· Promote Twining’s employment services and successes through effective internal and external communications.
· Recruit, train, develop and performance manage high caliber staff.
· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.
· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.
· Perform other duties as required.
PERSON SPECIFICATION
Essential (E), Desirable (D)
Knowledge and Experience
· Knowledge of employment services and mental health systems. (E)
· Proven experience managing complex mental health and/or employment programmes. (E)
· 7+ years’ experience leading and managing services in the mental health or employment sector (E)
· Recruitment, training, development experience. (E)
· Track record in successful people management and supervision (E)
· Experience of ensuring effective safeguarding in operations (E)
Skills and Abilities
· Strong project management and planning skills (E)
· Identifies and manages risks appropriately (E)
· Embraces technology to improve effectiveness (E)
· Responds positively to changing priorities (E)
· Budget management and financial skills (E)
· Inspires, motivates, and guides team towards excellence (E)
· Skilled coach and developer of others (E)
· Facilitates productive teamwork and collaboration (E)
· Confident public speaker and presenter (E)
· Strong report writing and marketing skills (E)
· Persuasive influencer and negotiator (E)
· Analyses data, identifies insights and trends (E)
· Demonstrates initiative and resourcefulness (E)
· Sets high standards and meets deadlines (E)
Qualifications
· Relevant degree/professional qualification (D)
· Member of appropriate professional body (D)
· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)
Attributes
· Passionate commitment to Twining’s mission, vision, values (E)
· Dedication to promoting mental health and meaningful employment (E)
· Champions equality, diversity and inclusion (E)
TO APPLY
If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!
Please email us with:
· an up-to-date and tailored copy of your CV.
· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience. We will not accept generic cover letters.
The deadline for applications is: 5pm Monday 27th May 2024
For an informal discussion about the role, please see full job description.
This job description is subject to change depending on the needs of the service.
The client requests no contact from agencies or media sales.
Responsible for corporate hospitality, the Administrator will provide excellent in-person customer care for visitors to the organisation’s central London Hub and act a first point of contact via the organisation’s in-bound telephone hunt groups.
Working in support of the Office & Facilities Manager, you will ensure the implementation of the organisation’s health and safety procedures on daily basis and contribute more generally to the management and maintenance tasks of the Hub and the broader Crane Grove estate.
Dynamic and able to contribute either independently or as part of a team, you will work with a hands-on approach to establish and help maintain the systems needed to propel the organisation forward.
You will also assist the Engagement & Communications department with ongoing outreach projects, by contributing to periodic fundraising fulfilment tasks related to appeals mailings, and by supporting outward-bound telephone campaign tasks.
Your knowledge, flexibility, energy, and professionalism will place you at the heart of the team making you a vital component in the organisation’s continuing success.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
To support dads to have positive relationships with their families
We are looking for a Dad Matters Support Coordinator to join our team to deliver 121 support to dads in the perinatal period. The successful candidate will play a key part in better supporting dads/partners in the early days of parenthood across Gloucestershire.
The successful applicant will either be a dad themselves or someone who has equivalent knowledge and experience in working in this type of setting.
Do you have what we are looking for?
- Great listening skills
- An understanding of the needs of babies, children, and families
- An awareness of the impact that poor mental health can have for Dads during the perinatal period
- Experience of developing new relationships and connections
- Good IT skills
- Team player but ability to self-motivate
- A car driver with access to a car
This role is subject to DBS checks.
Main Responsibilities
1-2-1 Support to Dads
The post holder will provide individual face to face and telephone support to dads during the perinatal period (from pregnancy to age 2 years of age). This will involve the following:
- Managing a caseload of dads who have been referred to the service by professionals
- Drawing on your own experience of parenting to encourage dad’s strengths and emotional well-being for the ultimate benefit of their own children
- Signposting and supporting access to other services as appropriate
- Educating dads on the importance of bonding and attachment
- Providing a listening space for dads
- Promoting the importance of good mental health
- Reassuring and validating dad’s experiences
- Maintaining good relationships with referrers
- Undertaking designated responsibilities to safeguard and promote children’s welfare
Outreach Support
The post holder will attend Gloucestershire Royal Hospital every week to support dads who are visiting the hospital for antenatal visits and maternity visits. This will involve the following:
- Setting up the Dad Matters pop up information point on the ward
- Liaising with hospital staff and maintaining excellent relationships
- Supporting dads as needed who are visiting the hospital on a 1-2-1 bases
- Signposting dads as appropriate
In addition the post holder will be required to facilitate one Stay and Play session each month. This will involve:
- Keeping essential records of attendees of groups
- Giving dads a safe space to interact and socialise with other dads
- Encouraging dads to widen their network of relationships and to use effectively the support and services available in the community.
Monitoring & Evaluation:
- Supporting the evaluation of the impact of Dad Matters by adhering to monitoring systems and keeping accurate records
Supporting the work of Home-Start
- To contribute to the effective day to day operation of Home-Start in accordance with the Home-Start Memorandum & Articles of Association, Home-Start Standards & Methods of Practice, Home-Start Agreement and Quality Assurance Standards.
To commit to the Home-Start ethos and to understand and implement Home-Start’s policies on:
- Confidentiality
- Equal opportunities
- Looking after children in the absence of their parents
- Safeguarding / Child protection
- Health and safety
- Lone Working
- GDPR
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!
SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings.
Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.
You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts.
Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required.
Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!
We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions.
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!
OVERVIEW OF KEY RESPONSIBILITIES
PROGRAMME DELIVERY
- Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
- Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
- Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
- Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.
CREATIVE LEAD
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
- Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
- Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.
ORGANISATIONAL GROWTH
- Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
- Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
- Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
- Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.
LINE MANAGEMENT
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in contract management and reporting of projects or programmes
- Previous experience in facilitation of programmes and/or training for various groups
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability and willingness to travel to various services and work within the prison setting
What we would like, but not essential:
- Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Previous experience with commissioners, supporting or contributing to research and evaluation projects
- Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
- Financial Management experience: Budget setting, analysis, and cost reduction
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for two key individuals to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (16+). You will be providing bespoke trauma informed 1-1 and group work for women who have experienced, or who are experiencing sexual exploitation.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are involved in sex work or being sexually exploited. For more information about what Basis Yorkshire does and its values, please visit our website.
Our energy for and commitment to our work makes us a vibrant and resilient organisation with a strong and compassionate workforce. We are looking for someone who is passionate about making a difference to the lives of young people who have experienced or are experiencing child sexual exploitation, can embrace our core values of respect and trust and will support us in providing a unique service through their creative approach.
Basis is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from Black, Asian backgrounds, those who experience racism and those from the LGBTQ+ community as they are currently under-represented within our staff team. Equally we encourage applications from experts by experience. All appointments will be are made on merit, based on the criteria identified in the job description. You will be based in Leeds and may need to work some unsocial hours. There is some free parking but parking near the office will also be reimbursed.
Basis is committed to safeguarding and promoting the welfare of children and adults at risk. This post will be subject to enhanced DBS check.
In addition to being part of a fun, dynamic and vibrant workforce, we offer a benefits package including flexible working, contributory pension (4%), childcare vouchers, funded external supervision and an Employee Assistance package, 35 hour full time week.
The client requests no contact from agencies or media sales.
Main purpose of job: To lead and develop CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA’s strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements.
Start date: To be agreed with the appointed candidate (subject to Enhanced DBS Check and satisfactory references).
Salary: £55,000 - £60,000
Hours: Your hours of work are as required to perform the duties of your role, for a full-time employee this is normally 35 hours per week.
Contract: Permanent
Place of work: At least two days a week in the Colchester office, with some home working, regular travel across Essex and occasional travel in the East Region.
Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Application deadline: 10am, Thursday 16th May 2024.
Interviews: Tuesday 4th June, in Colchester.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
The post of Chief Executive Officer offers an exciting opportunity to steer CARA through the next stage of its development, providing leadership to the talented and committed CARA team. The role will involve building on the considerable growth and development that CARA has achieved over the last 10 years, securing funding to ensure it can continue to provide excellent specialist services to survivors of sexual violence and take steps towards CARA's vision of a world without sexual violence and child sexual abuse.
CARA’s CEO is responsible for leading and developing CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA’s strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements.
The main responsibilities of the CEO are:
Strategic leadership
·Work with the Board of Trustees and the Head of Operations, and consult with staff, survivors, and others, to develop and define a clear, strong vision and direction for the future of the organisation.
·Lead on and be responsible for the creation, ongoing development and implementation of the organisation’s strategic, business and annual plans.
·Foster, model and promote an inclusive, feminist, anti-racist organisational culture that reflects CARA’s ethos and values.
·Be accountable to the Board of Trustees for the overall financial health of the organisation.
Good governance
·Report and present to the Board of Trustees on the organisation’s progress against its budgets, plans, any risks, challenges and changes, and all information relevant and necessary to the effective discharge of the Board’s duties, including strategic decision-making.
·Develop and share proposals with the Board for the implementation of its objectives and the ongoing development of the organisation.
·Support the Board of Trustees in its ongoing process of self-assessment, development and improving its diversity and representation.
·Ensure the charity meets its constitutional, regulatory and legal obligations.
Business development
·Develop and implement an income generation strategy that ensures the organisation’s sustainability and enables its sustainable growth.
·Work in partnership with the Head of Operations to develop and implement the organisational structures needed for effective delivery of CARA’s objectives and sustainable growth.
·Generate new and various funding and income opportunities through networking, developing partnerships.
- To research and identify new funding and commissioning opportunities and complete bids and applications on an ongoing basis.
·Increase the unrestricted income of the charity, including developing, proposing and implementing new and innovative approaches to its income generation activities, including working closely with the CEO of Icena.
·Be responsible for maintaining and developing strong, long-term relationships with a diverse range funders and donors, both existing and new.
Representation
- To act as lead representative for CARA in the Synergy Essex Rape Crisis Partnership, developing strong working relationships with the other partners and negotiating CARA’s role, responsibilities and the financial allocations it receives from the partnership.
- To keep up-to-date with current developments affecting victims and survivors of sexual violence and ensure that CARA responds appropriately to these developments.
- To be the chief spokeswoman for CARA, responding to media and other enquiries as appropriate and playing a pro-active role in bringing relevant issues to the attention of the public, issuing press releases and initiating debate, as appropriate.
- Build, support and oversee strong relationships with individuals and organisations across the voluntary, public and private sectors, and in local and national government.
- To contribute to Rape Crisis England and Wales campaigns and other campaigns, as appropriate.
- To remain informed of national and regional Rape Crisis perspectives, drawing on Rape Crisis England and Wales expertise and resources as appropriate.
Organisational management
·Ensure policies and processes that support good communication, staff health and well-being, and safe and effective delivery of work are in place and adhered to throughout the organisation.
·Take overall responsibility for the staff team, its management and performance.
·Capture the organisation’s work through robust monitoring and evaluation, and ensure CARA’s impact and any learning is shared throughout the team and with the Board, survivors, funders and other partners as appropriate.
·Oversee and ensure robust financial management processes for the charity.
Other
·To oversee safeguarding at CARA, working with the Designated Safeguarding Leads to ensure effective policies and procedures are in place and communicated to staff, trustees, sessional counsellors and volunteers, and that CARA follows best safeguarding practice.
·To adhere to all CARA’s organisational policies and procedures.
·To be administratively self-servicing, and to share responsibility for a range of day-to-day tasks with the Head of Operations and other team members.
·To undertake other related activities as required by Board of Trustees.
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA's vision is of a world without sexual violence and child sexual abuse. As a step towards this vision, we do all we can to create a culture where victims and survivors are believed, supported and treated with fairness and respect.
CARA is a registered charity working with adults, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA currently employs 39 full and part-time staff and has an annual income of approximately £1.6 million.
CARA's Aims
1. To provide high quality, specialist support to victims and survivors of sexual violence and child sexual abuse.
2. To increase awareness and understanding of sexual violence and child sexual abuse and the impact they have on victims and survivors, challenging myths and misconceptions.
3. To promote and represent the rights and needs of victims and survivors, including advocating for a fairer criminal justice system.
CARA's Values
Feminism. Respect. Empowerment. Equality
CARA is a women-led organisation and we work from an intersectional feminist perspective. We actively seek to ensure equality of women as a service provider and as an employer.
The core values of respect, empowerment and equality underpin everything we do.
CARA's commitment to diversity and inclusion
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. CARA is committed to anti-racism and are currently developing an Anti-racism Policy. Through this work, we will be aiming to dismantle barriers within CARA to ensure we do not continue to perpetuate institutional racism and can create a truly inclusive environment for our service-users and our workers.
You can read more about CARA’s commitment to diversity and inclusion here.
We encourage and welcome applications from candidates from Black, Asian, and ethnically diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner (PFCC) for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex, Southend and Thurrock. Synergy Essex also shares a number of other projects, funded by the Ministry of Justice, Essex County Council and the National Lottery Community Fund.
Our current PFCC contract ends in March 2025. Synergy Essex intends to submit a bid for the new contract, which is expected to be put out to tender in the summer of 2024.
About Icena
CARA is a founding stakeholder of Icena - a social enterprise offering training and consultancy to eradicate sexual discrimination and violence. The creation of Icena forms part of CARA’s sustainability strategy: Once Icena is generating sufficient profit, a share of this profit will be used to support CARA’s work.
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