Outreach manager jobs

Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.

What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.

Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.

General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job

Thanks to internal promotions, we are recruiting for two new officers to join our Philanthropy & Partnerships team. You'll be joining an experienced team, with an established group of mid -level and major donors, at the start of our new five-year strategy.

We’re looking for a strategic and motivated fundraiser to join our team as Philanthropy Officer, helping to grow income across trusts and foundations, major donors, and mid-level giving.

In this rewarding and varied role, you’ll use your excellent communication skills to create compelling proposals, develop engaging supporter journeys that bring donors closer to the cause and build meaningful supporter relationships that help bring moments of joy, comfort and hope to people across our ten hospitals.

You’ll be part of our friendly and ambitious Philanthropy & Partnerships team and will work closely with colleagues in corporate partnerships, with the opportunity to develop your understanding and skills across our high value giving streams. Whether you are organising a hospital tour, writing an appeal, or working with our grants team and University Hospitals Bristol and Weston NHS Foundation Trust colleagues to develop a new project proposal, you’ll play a key role in identifying and developing opportunities that match our donors' passions with the hospital’s priorities.

This is an exciting time to join Bristol & Weston Hospitals Charity. As a multi award-winning charity, including Bristol Life’s Charity of the Year 2024, our impact and investment is going from strength to strength - creating huge potential for growth in this area of giving.

This is a great opportunity for someone with experience in fundraising, communications or relationship management, and strong writing skills. You might already be working in a philanthropy team or be looking to build on experience gained in another similar role. Most importantly, we’re looking for someone who’s proactive, curious and passionate about the NHS.

Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater! 

Please send your CV and a covering letter outlining how you meet the job description and why you would love to join the BWHC team. 

For an informal discussion about the role please contact Bethan Hughes on 07754 753174. 

We are a Disability Confident employer. 

Deadline for applications: Sunday 13th July, 11:59pm 

Interviews planned for: Week beginning Monday 21st July (day tbc)

Benefits: 

27 days annual holiday entitlement (pro-rata), plus bank holidays, an additional day off on your birthday and a bonus wellbeing day. 

Hybrid working, with a great central Bristol location for office days. 

Flexible working opportunities, with part time hours considered for the right candidate. 

Employer pension contributions up to 8% matched. 

Life insurance cover. 

Blue Light card, with discounts across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more. 

Excellent work culture and environment. 

Access to an Employee Assistance Programme. 

Social events with the whole team. 

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again. In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins. Reprieve’s staff is made up of courageous and committed human rights defenders.

Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counterterror policies – rendition, torture, arbitrary detention and extrajudicial killing. We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues. Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. For more information, please see our Equality, Diversity and Inclusion Statement. You can also read more about our recruitment process.

About the Role

The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond. The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors. You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures. 

Background on MENA Death Penalty Work

Several countries in the MENA region consistently rank amongst the highest executing states in the world. Reprieve is one of few international organisations working on combatting the use of the death penalty in the region, working with partners primarily on Saudi Arabia, Bahrain and Egypt, and monitoring the use of the death penalty across the wider region. The MENA team’s work is diverse and constantly evolving to shape, respond to, and anticipate changes in the domestic and regional death penalty landscape. Our strategy in any given jurisdiction is developed in collaboration with – and informed by – our partners and fellows. Direct casework on strategic cases is core to our work in all regions, and includes legal, political and advocacy strategies as appropriate. We look in particular to find and develop cases and narratives which have the potential to change the landscape and benefit as many individuals or classes of individuals as possible. We also undertake and assist with longer term thematic projects and engage with regional and international mechanisms and organs where it is strategic to do so.

This is a full-time position on a one-year fixed term contract, to cover parental leave, based on a minimum of 37.5 hours per week. Due to the global and sometimes urgent nature of Reprieve’s work, flexibility on working hours will sometimes be required. 

About us

Madina Mercy envisions a world of hope, growth and opportunity for all. We strive for the health, education, and financial stability of every human being in every community. We have been, combatting food and water poverty in the UK and abroad since 2012, supporting single mothers, widows, orphans and the homeless. For over 30 years Madina Mercy has tirelessly supported the right to education, working with the global community to improve literacy rates with thousands of students of knowledge having benefited from its programs. The candidate themselves does not need to be a practicing Muslim but must match our values and want to further the impact that Madina Mercy can make. A core principle of Madina Mercy is to serve all of humanity, without prejudice nor discrimination, as we believe that 'giving is living'. 

Role purpose

We are looking for a passionate and dedicated Head Fundraiser to lead efforts in securing financial support to continue our vital humanitarian work. With the goal of expanding outreach and strengthening our services, this role will be at the heart of driving real impact in the lives of the homeless, families/households, refugees displaced by war and natural disaster.

From organizing community-led events and securing grants to managing fundraising campaigns, the Head Fundraiser will play a key role in ensuring our mission thrives. Whether it's providing meals to those in need, distributing essential seasonal supplies, or supporting youth and educational programs, the money raised will go toward uplifting communities and those in need in the UK and beyond. Our ethos is simple – if you have a need, Madina Mercy is here to facilitate.

This role has a huge potential for growth, being at the forefront of fundraising for the organisation and with success, will be able to build a team and lead the way for how our fundraising is carried out.

Day-to-Day Responsibilities:

• Identify and apply for at least two grants each week to support Madina Mercy's charitable projects.
• Develop and implement online marketing campaigns for fundraising, collaborating with the marketing team and volunteers.
• Expand the volunteer base by reaching out to communities and identifying new recruitment opportunities.
• Identify key festivals and activities where Madina Mercy can promote its work, providing guidance and facilitating involvement.
• Strengthen social media presence and expand brand awareness.

General Responsibilities:

• Develop and implement fundraising strategies, including grant applications and sponsorship opportunities.
• Organize and execute major fundraising events throughout the year.
• Expand community engagement initiatives to raise awareness and build supporter networks.
• Manage social media and marketing campaigns to increase outreach.
• Plan and oversee awareness events to further engagement between the charity and the local community
• Work closely with volunteers and community leaders to maximize impact.
• Cultivate partnerships with local businesses and organizations.
• Monitor and report fundraising performance, ensuring transparent financial management.
• Provide hands-on leadership in fundraising activities, working closely with the charity's core team.
• Support the expansion of international aid efforts in regions affected by poverty and conflict.

Quarterly & Annual Objectives:

• Organize major fundraising dinners and events every quarter, aiming to raise at least £150,000 per event.
•  Obtaining licenses and permits from the local councils for city centre and street collections/marketing campaigns, also for the distribution of aid.
• Establish connections with universities and secure permission to set up stalls at freshers' fairs to attract young volunteers.
• Guide and oversee a comprehensive marketing strategy that showcases the charity's core principles and long-term mission, particularly in cities where projects are already established.
• Ideally, the candidate will have an existing network of donors and supporters that they can engage for fundraising efforts.

Closing date 18th July, 2025

Inteviews with potential suitable candidates will start from 1 July 2025

WLIC is seeking to appoint an inspiring, highly motivated, and enthusiastic Head of Education, with a clear and compelling vision to enable every future student from our brand new education faculty, Islamic supplementary school and adult education programmes, to fulfil their potential. The Centre has recently undergone a £9.5million redevelopment which includes a dedicated floor with multiple classroom, staff and modern library facilities. The ideal candidate will have the energy and ability to lead and motivate others and will hold a deep belief in the vital role of Islamic and curricular education in young people’s lives, within a caring, respectful and co-operative environment.

This is an excellent opportunity to build on WLIC’s educational service record and to provide a stimulating and enjoyable education for students of all ages. The Head of Education will work with us to create and maintain a positive learning environment through effective school and course management, staff recruitment, financial administration, risk assessment, regulatory compliance, curriculum implementation, policy enforcement, and exemplary leadership.

Overview 

Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The student advisor role will be to deliver a high quality, professional advice service to students at the University of Gloucestershire Students' Union which is independent of the institution, confidential, non-judgemental and impartial. 

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

Key Details

Closing Date: Monday 7th July
Interview Dates: Tuesday 22nd July
Start Date: August/September 2025

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website. 

Job Details

• Job Title: Student Advisor
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Voice & Advocacy
• Reports to: Advocacy & Campaigns Manager
• Salary: £21,436 pro-rata
• Contract Type: 0.8FTE - Part Time
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
• Working Days: Monday- Friday - to be negotiated with the successful candidate
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate

About the role

The main focus of the advice centre will be academic advice and appeals but it may need to adapt to the changing needs of students and will likely involve working with individuals who have complex situations who require support to navigate what steps to take. 

Advice and Support

• To provide specialist advice and information directly to students via physical and digital mediums as appropriate on academic matters
• To support students when referring them to appropriate internal & external agencies
• To advise and inform students of their rights and responsibilities as students of the University of Gloucestershire
• To support students at meetings, appeals and hearings within the University
• Maintain generalist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the advice service
• To be able to understand and explore the issues students present with a focus on expert advice to enable students to make informed decisions
• Take referrals from with partner providers i.e University, self-referrals and those from voluntary and statutory agencies

Case Work and Procedures

• Maintain accurate records of all advice cases at the SU via the case management system
• Ensure adherence to the requirements of data
• Promote the service and outreach where necessary
• Ability to listen and communicate effectively with a diverse range of people
• Have the ability to work with autonomy and use own initiative

Reporting and Policies

• Work alongside colleagues to support the development and success of the SU enhancement projects and campaigns
• To collate key information for the Student-led projects and feed into campaigns
• To monitor the matters raised via individual student cases to identify commen trends that could inform policy

A full job pack including more details about the role and the person specification we'll be shortlisting against is available via our website. 

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Energy Action Redhill and Reigate (EARR) is dedicated to improving home energy efficiency across East Surrey.  We work to improve the sustainability of homes, as well as making them healthier to live in and more economical to run.

We are seeking an organised and self-motivated Project Coordinator to join our Home Energy Advice Team.  You will play a key role in co-ordinating a programme of home energy surveys, distribution of energy efficiency materials and helping to deliver a series of events.  The post is funded through an Energy Redress grant and is part of the Surrey-wide HEAT programme, working in partnership with other voluntary organisations across Surrey.

As Project Coordinator you will play a key role in

• scheduling home energy surveys and follow up support
• liaising with residents, volunteers, and local partners
• planning and promoting community events
• monitoring and reporting on project progress and impact

Location: The role is home based; however, travel across Reigate & Banstead and Tandridge will be required to support events and home surveys.

Hours: 736 hours per year (average 16 hours per week over 46 weeks - you can manage the hours worked to suit yourself and the project.  Demand for the survey service is seasonal and it is anticipated more hours will be needed over the Winter months, with fewer hours in the Summer. 

Dates: Start from 23 September 2025 or earliest available date following this. This is a fixed-term contract until 30 April 2027

Salary: £25 per hour (3% uplift from May 2026)  Please note this role to be undertaken on a self-employed consultancy basis.

About You: This role could be a good fit if you:

• Have strong organisational and communication skills
• Enjoy working with a wide range of people
• Want to learn more about energy efficiency in buildings
• Are comfortable with remote working and data management
• Are a team player with a flexible and positive approach

Closing date for applications noon 14 July 2025.  The provisional date for interviews is 30 July 2025.

Corporate Development Coordinator
Location: SIA House, Milton Keynes - We offer hybrid working with the expectation of 60% time per week in the office. Fully remote working considered for right candidate.
Salary: £21,024 per annum (FTE £35,050.00 pa)
Contract: Permanent
Hours: 21 hours per week Monday – Friday. Hours of work to be agreed. 

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

This part-time role (0.6 FTE) focuses on corporate fundraising initiatives and developing new corporate partnerships for SIA. Working as part of the partnerships team, you will identify, secure, and manage high-value corporate partnerships, with particular emphasis on Charity of the Year (COTY) partnerships, corporate foundations, and other strategic corporate opportunities.

Core Focus Areas:

• Contributing to corporate fundraising strategy by identifying new sectors and developing innovative initiatives
• Leading Charity of the Year (COTY) partnerships from prospect identification to relationship management
• Spearheading corporate foundation fundraising efforts in collaboration with the trusts and grants team
• Developing and managing a pipeline of corporate fundraising opportunities
• Supporting the partnerships manager with key high-value corporate relationships

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 7th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Job Title: Navigator (Gwent)

Location: Gwent (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term with possibility of extension

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation about the role, please contact Kirsty Gronow.

The closing date for applications will be 13 July 2025. Please note, we are unable to accept late or incomplete applications.

First stage interviews will take place on 15 July, with second stage interviews scheduled for 21-22 July.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

ST ALDATES and ACT CHARITY

St Aldates’ vision is to invite people to encounter Jesus, equip people to follow Jesus in every area of their lives, and envision people to transform their communities. We are pioneering new ways of discipling people to make a difference in every area of their lives. A vibrant church with a congregation of 1200+, we are passionate about connecting with and supporting people who are street homeless and those in or leaving local prisons.

As a city centre church, working alongside people who are poor or marginalised is a key part of our ministry and is carried out largely through Aldates Community Transformation Initiatives (ACT). ACT’s welcoming community offers support designed to help people find belonging, purpose and hope, which is carefully shaped to fit each individual’s needs. This includes street and prison outreach, community meals, mentoring and supported housing. 

ACT is a registered charity with a board of trustees drawn from within the church, including the Rector. We are a growing charity with seven salaried staff, and over 65 local volunteers. Staff are employed by St Aldates PCC and seconded to the ACT Charity.

At the heart of the charity is our ACT Family, a group of individuals living in our supported houses, and at varying stages of journeying towards independent living. We engage with these individuals on a relational basis through three main areas of support:

A community: regular opportunities to gather including a weekly breakfast and Bible study, small groups, social and vocational events, and an annual retreat.

A home: a safe, stable place in one of 11 ACT-managed properties in the city, and sustained 1:1 support from the team.

A mentor: regular sessions with a trained mentor to enable people to grow in confidence, skills and aspiration, including support to volunteer, study or find employment.

PURPOSE OF THE ROLE

The Progression Coordinator is responsible for engaging directly with our core ACT Family residents of supported ACT houses and inspiring their ongoing development. A large part of this will be helping them develop the skills needed so they can move towards living independently. 

 Key Duties

The role is split into two key areas:

Support, coaching and progression for individuals living in our ACT houses:

• Working alongside the Housing Manager to build relationships with the ACT Family
• Inspiring residents to explore a pathway towards independent living
• Establishing Personal Development Plans (PDPs) in response to the needs of each individual
• Administratively holding and monitoring the progress of the PDPs
• Conducting regular reviews with each resident and updating PDPs accordingly
• Giving regular progress reports to the Housing Manager and Head of ACT 
• Managing relationships with all mentors, including monitoring their engagement with the ACT Family and identifying any opportunities or risks
• Organising mentor training and events as required
• Identifying training and deploying new mentors as required
• Maintaining relationships with ACT Family members who are moving out of ACT houses, ensuring they are equipped and supported as they move on
• Providing ad-hoc cover and support for the Housing Manager as required (e.g. holiday and sickness cover, as well as picking up some day-to-day tasks if required)

Outward engagement into the wider community:

• Ongoing engagement and relationship-building with the wider housing and charity sector in and around Oxford
• Creating strategic industry connections that help implement the PDPs, including but not limited to private landlords and agencies able to support progression out of ACT houses 
• Building connections with local employers willing and able to train or employ the residents
• Developing connections with local educational and vocational organisations able to support the residents
• Managing relevant existing relationships with local agencies as required
• Developing an active understanding of issues related to housing in Oxford 
• Exploring and communicating any new initiatives or practices to support the role, or the wider activities of the charity

Person specification

Essential criteria

• Professional qualifications or professional experience in an area directly relevant to the role, e.g. Social Work, Occupational Health, Probation, Housing, Nursing/Mental Health, Therapy, Coaching
• Understanding of and experience working with marginalised adults, particularly former prisoners or homeless people
• Experience of managing projects and organising events
• Willingness to learn about housing, safeguarding, homelessness, rehabilitation of offenders, probation, state benefits, substance abuse, mental health and other relevant topics
• Experience of MS Office including One-Note, Teams or similar system
• Active Christian faith, willing to intercede for others and share your faith when appropriate
• Love and empathy for those who face poverty, hardship and other life challenges whilst maintaining essential boundaries
• Demonstrable ability to manage a varied workload and occasional remote work
• Ability to build relationships with people from all walks of life
• Ability to remain calm under pressure
• Able to maintain healthy boundaries whilst working as part of a close-knit team
• Resilient, able to adhere to a positive routine of mental self-care
• A full UK driving license or right to drive in the UK (regular local trips are part of the role)

Desirable criteria

• Previous experience of one or more of housing, safeguarding, homelessness, rehabilitation of offenders, probation, benefits, substance abuse, mental health and other relevant topics
• Experience of teaching life skills, stress and anger management, and other relevant subjects
• Experience of front-line work with those who face poverty, hardship and other life challenges that are marginalising
• Experience of risk assessment and risk management
• Experience of networking and/or public speaking
• Able to lead prayer meetings and/or worship
• Ability to lead Bible study groups and to develop one-to-one discipleship relationships
• Attends or would be willing to attend St Aldates Church
• Open to continue personal and spiritual development and training

OTHER ASPECTS OF THE ROLE

Due to the nature of the role and the ACT charity, there is a genuine occupational requirement that the post holder be a practising Christian.

We value diversity and recognise that some candidates may not feel they have all the skills, experience, and qualifications set out above. Please do not be deterred and rest assured that we believe God will equip the person he is calling to serve in this role. 

The post will be subject to a satisfactory DBS check and references.

As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.

Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)

Your responsibilities will include:

• Frontline Support & Safeguarding

• Providing immediate crisis support, signposting, and making referrals to specialist services.

• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.

• Conducting risk assessments to determine the most appropriate support for individuals.

• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.

• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.

• Community Support & Advocacy

• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.

• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.

• Advocating on behalf of individuals to ensure they receive the help they need from local services.

• Working to break isolation and loneliness by offering time, conversation, and emotional support.

• Teamwork & Day-to-Day Responsibilities

• Working alongside the Community Hub Manager to ensure a smooth-running service.

• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.

• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.

• Helping to maintain a safe, welcoming, and supportive environment for all visitors.

We are looking for a compassionate, experienced, and adaptable individual who:

• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.

• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.

• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.

• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.

• Has experience working in a community support setting with vulnerable individuals.

• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.

• Can remain calm and professional in unpredictable situations and respond appropriately.

• Has excellent communication and interpersonal skills, with a non-judgmental approach.

• Can work flexibly and adapt to the changing nature of the role.

Qualifications and Experience (Essential):

• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.

• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.

• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.

• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.

• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.

Why Join Us?

At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.

If you have the experience, passion, and resilience for this role, we’d love to hear from you!

About Resource Futures

We want to create a future where organisations, people and communities can thrive, and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

The Partnerships Lead will act as Project Manager for the community strand of Together for Tomorrow, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will coordinate delivery across libraries and grassroots groups, supporting communities to develop practical climate initiatives and helping libraries become active sustainability hubs.

You will lead on toolkits, training plans, outreach and focus groups, while also supporting monitoring and reporting. The role blends strategic coordination with hands-on delivery, ensuring the programme is inclusive, locally rooted, and aligned across all partners.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools groups need to thrive, including training, resources, and opportunities to connect with others.

What you will be doing

Project, people and partnership management

• Acting as project manager for the community strand of Together for Tomorrow, overseeing planning, coordination, and delivery.
• Building and maintaining partnerships with libraries, grassroots groups, and underrepresented communities.
• Recruiting and line managing the Project Officer, who will be supporting project delivery. Working closely with the CAG Devon team to align community support and delivery models across the network.

Community development and delivery

• Helping new community groups to form and supporting existing ones to grow, diversify, or expand their climate action work.
• Facilitating focus groups and community consultations to shape project delivery and ensure activity is insight-led.
• Delivering a targeted promotion and outreach plan, with a focus on ‘deep dive’ areas and engaging underrepresented communities.

Reporting and learning

• Contributing to the development and implementation of the project’s monitoring and evaluation framework.
• You will lead on monitoring and quarterly reporting (including financial), ensuring that CAG team and wider community partners meet agreed targets.
• Acting as an ambassador for the project, sharing insights and learning to support continuous improvement and knowledge exchange across the sector.
• Carrying out any other duties required of the role.

The essentials

• Strong project management skills, able to plan, coordinate and deliver complex work with multiple partners.
• Excellent communication and relationship-building skills, with the ability to work collaboratively across sectors.
• Experience in community development, supporting new and existing groups.
• Skilled in engagement and facilitation, including focus groups, workshops, or public consultations.
• Strong organisational skills, with experience of balancing coordination with delivery.
• Experience of monitoring and evaluation and producing project reports.
• Comfortable working both independently and as part of a remote team.
• Commitment to inclusive, community-led climate action.
• Able to travel regularly across Devon.

Great to haves

• Familiarity with the CAG Devon network or experience working in community-led climate action in Devon.
• An understanding of the voluntary sector and environmental players across the County, at a strategic and local level.
• Experience developing toolkits, training, or learning resources for community or volunteer use.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
• Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
• Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Group life assurance cover.
• Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• A cycle to work scheme for all and on-site showers at the Bristol office.
• Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
• On-site charging points for electric vehicles at the Bristol office.
• Paid professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
• Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
• Accessible central Glasgow office close to local public transport links.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Are you passionate about empowering people who’ve experienced homelessness? Do you thrive in dynamic environments where no two days are the same? Join Greater Together Manchester as our new Activities & Wellbeing Coordinator and be at the heart of change.

You’ll lead on our vibrant Lifeskills programme – a series of engaging, supportive sessions designed to boost wellbeing and independence for people who have experienced homelessness. From fitness to creativity, from practical skills to social connection, your job is to make every session meaningful and empowering.

You'll coordinate and deliver sessions, recruit and support volunteers, build partnerships, and keep things running smoothly behind the scenes. It’s a hands-on, people-focused role with real impact.

What We’re Looking For

• A confident communicator who can engage people from all walks of life

• A creative thinker with strong organisational and administrative skills

• Experience working with vulnerable groups or in homelessness services

• Comfortable using social media, Microsoft Office, and CRMs

• Someone who’s flexible, proactive, and passionate about social justice

• Access to a car and willingness to travel across Greater Manchester

At Greater Together Manchester, you’ll be part of a team that’s bold, supportive, and driven by purpose. We don’t just respond to poverty – we work to end it through community action, compassion, and collaboration.