Outreach Support Worker

We are looking for an Outreach Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Outreach Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: Starting at £22,000

Hours: 35 Hours per week – Monday to Friday

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

Closing Date: 17th February 2022. Please note this role may close early if suitable candidates are received after 2 weeks.

About the Role

As Outreach Support Coordinator, you will lead on service delivery. Your key responsibilities will include:

• Promoting positive behaviours and building effective and professional relationships
• Reporting and recording activity and service user information
• Contacting clients to agree outreach support needs and supporting needs as appropriate
• Being able to remotely support attendees of the programme post treatment on a one to one basis (creatively using different technologies)
• Delivering online and text-based support groups
• Assisting clients in development of their ongoing support and recovery network
• Providing relevant therapeutic approaches to support recovery and independence
• Developing and maintaining robust caseload management
• Sending out requests for follow up outcome information at regular intervals post treatment
• Identifying, arranging and monitoring external, specialist counselling post treatment if required, and in line with budget.

About You

As an Outreach Support Coordinator, you will have a Health and Social Care, IAG qualification or equivalent and experience in the field of problem gambling/gambling addiction or other addictions.

You will have:

• Demonstrable experience of supporting emotionally vulnerable individuals
• The ability to deliver and understanding of recovery focused addiction models
• Ability to promptly identify, report, and act on risk, safeguarding or other concerns
• Ability to understand and work comfortably with different gender specific needs
• Organisation skills, including support planning with vulnerable groups
• Communication skills, to include both written and verbal reporting
• Understanding of risk, incident and safeguarding processes
• Negotiation, advocacy, advice and signposting skills
• Ability to handle crisis situations and work flexibly to meet needs
• Experience of working in a health and social care environment (e.g. residential, mental health or drug support services)
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer, Outreach Support Officer, Outreach Worker, Outreach Case Worker, Rehabilitation Outreach, Rehabilitation Outreach Worker, Care and Rehabilitation Outreach Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Legacy Officer role is your opportunity to join our excellent team at an exciting time. You will be passionate about progressing your career and understand the impact that the University’s teaching and research has on the world. This is a time of significant investment for our individual giving programme with three posts currently being recruited across legacy and regular giving with ambitions to grow income from both these streams. You will have enthusiasm for working in a higher education fundraising environment and to help grow our legacy and in-memoriam giving programme significantly in the coming years.

You will work with our Legacy and Endowment Manager to generate new gifts to the University and to care for our existing donors. You will require a broad skillset to take on a varied role, encouraging donors at all levels by utilising both mass communication and personal relationship building techniques.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through the ‘Birmingham In Action’ campaign, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally.

As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.

Interviews are currently scheduled to take place week commencing 28 February 2022.

We are committed to supporting hybrid working and look forward to receiving your application.

Are you looking to develop a career in Regular Giving at a prestigious organisation?

This is a time of significant investment for our individual giving programme, with three posts currently being recruited across Legacy and Regular Giving, with ambitions to grow income from both these streams. The Regular and Digital Giving Officer role is your opportunity to be a part of a dynamic and innovative team and to take our programme to the next level. We are keen to explore ways to grow our programme via crowdfunding, giving days, and by developing a mid-level/leadership giving programme. Our Regular and Digital Giving Officer will play an important role in scoping, piloting, evaluating, and establishing these new strands of income generation.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through the ‘Birmingham In Action’ campaign, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally.

As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.

Interviews are currently scheduled to take place week commencing 21st February.

We are committed to supporting hybrid working and look forward to receiving your application.

Keen to join a growing Charitable Partnerships Team that loves to connect the best in academic research and education with leading donors?

Join us in the ambitious Birmingham In Action campaign, which commits to raising over £400 million of charitable funding and one million volunteer hours, positioning the University of Birmingham as one of the world leaders in University development.

We are recruiting a Corporate Partnerships Officer to support the Head of Corporate Philanthropy to maximise philanthropic funding from local, national, and global businesses. As the Corporate Partnerships Officer, you will have experience of managing and building a portfolio of donor relationships or corporate partnerships (preferably five – seven figure value) to deliver specific gift or financial ambitions. You will enjoy engaging with people from all walks of life (including high-level corporate professionals, academics, and students) to help deliver positive impact. Experience of successfully operating within and across Corporate, Higher Education, and wider Charitable sectors will be helpful. There will be opportunities for the successful candidate to help shape and develop the portfolio in conjunction with the Head of Corporate Philanthropy. For example, it is anticipated that corporate philanthropy will play a pivotal role in supporting scholarships, providing internships and mentors, research funding and wider knowledge transfer activities.

The Corporate Partnerships Officer post is part funded for the first year by a generous gift from Goldman Sachs to support the delivery of the Goldman Sachs Scholars' programme. This programme will provide 50 Pathways to Birmingham scholars per year the opportunity to engage and improve their employability through activities with Goldman Sachs. Due to the funding arrangement, part of the post holder’s time will be spent managing the Goldman Sachs Scholars' programme, and the remaining time will be supporting the account management, stewardship, and coordination of other philanthropic corporate partners, as directed by the Head of Corporate Philanthropy.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and COVID-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

We are committed to supporting hybrid working and look forward to receiving your application.

Interviews are currently scheduled to take place week commencing 7 February 2022.

Are you eager to get to know our most successful inspirational alumni and find the right donors for our remarkable campaign projects?

We are looking for a Prospect Research Officer to join our highly successful Prospect Research Team, working in partnership with our Fundraising Team to manage their prospect pools and portfolios. You will provide insight and advice on high value donors, trusts, foundations, corporations, and other organisations, collating and reviewing data and writing concise and informative reports for the Fundraising Team and senior stakeholders within the University. You will proactively identify new prospects, ensuring that biographical information is accurate and up to date. Other responsibilities include leading on the improvement and expansion of research processes, supporting with bespoke research requests, supporting the Research and Strategy Manager with specialist research projects, and administering the philanthropic due diligence process.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally.

As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.

Interviews are currently scheduled to take place week commencing 21 February.

We are committed to supporting hybrid working and look forward to receiving your application.

Chief Executive

Are you looking for a Chief Executive role where every day is different and you can have a direct impact on improving the lives of young people?

The Way Youth Zone have a fantastic opportunity to lead and develop this amazing charity, committed to investing in its staff and volunteers and giving young people the opportunity to discover their passion and purpose.

Position: Chief Executive Officer

Salary: Up £60,000 per annum depending on experience

Hours: Full time, permanent

Location: Wolverhampton

Benefits: 25 days holidays & bank holidays; matched contribution pension; free parking; access to OnSide Talent Academy and

ongoing professional development

Closing date: 9am, Monday 7 February 2022

Interviews: pre stage interviews 11 February 2022, face to face interview w/c 14 February 2022

About the role:

At The Way, we believe that all young people in Wolverhampton should have the opportunity to discover their passion and their purpose. Our Youth Zone is a purpose-built space fizzing with energy and crammed with incredible facilities. Year in, year out we deliver life-changing support that helps thousands of young people in Wolverhampton from a diverse range of backgrounds to thrive. It’s inspiring. It’s empowering. And it works

The dimensions of the role of a Youth Zone Chief Executive defy definition in conventional terms. It is strategic and requires effectiveness at a high level, yet at the same time demands very detailed and hands-on management. The Chief Executive will have responsibility for a revenue budget of over £1m per annum.

The Chief Executive's relationship with the Chair will be supportive and challenging, enabling them to deliver on-going success for the Youth Zone. OnSide is involved at The Way Youth Zone, both as a Board Member and a support network for the Chief Executives and the Youth Zone teams.

Some of your key responsibilities will include:

• Provide clear leadership to the management team who collectively oversee all aspects of the Youth Zone. Nurturing and developing the charity’s vision and to lead and inspire the team to be effective in their roles, supporting them to deliver a wide range of activities for young people
• Deliver on the vision that The Way is ‘the go-to place for young people in Wolverhampton’ Demonstrating the charity’s values and a commitment to Equality, Diversity and Inclusion
• Work with the Chair and the Board to lead the on-going development of the Youth Zone strategy and plan
• Ensure that a robust funding plan is in place to enable the Youth Zone to operate

About you:

As an exceptional leader who is motivated to improve young people’s lives for the better, you will have a willingness to get stuck into the detail, in an environment without corporate support structures, as well as the ability to influence effectively at the most senior levels.

You will need to bring with you the following skills and experience:

• A successful record of leading organisations or large, multi-faceted teams, and implementing strategies and business plans
• Experience generating significant income sources and managing complex funding streams
• Experience of the voluntary sector and/or working with young people
• Thrives in leading fast-paced, dynamic and high-risk environments
• A strong communicator and people manager
• Adept at motivating and leading others to deliver results
• Financially literate and highly logical
• An inclusive relationship builder with a wide variety of stakeholders
• A strong commitment to Equality, Diversity and Inclusion

If you have the desire and drive to take on this leadership role, please provide a CV and supporting statement explaining how you meet the criteria for this role based on the person specification. Please note, CV’s without supporting statements will not be accepted.

In addition, please provide the following information:

• Confirmation you are eligible to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
• Any reasonable adjustments we can make to assist you in your application or the selection process.
• How you demonstrate your commitment to fairness, equality and respect

The strength of the charity comes from the diversity within their people. They aim for the team to reflect the local community and value people working together from a range of different backgrounds locally and nationally, and with different experiences, all with a shared passion for boosting the aspirations and lives of young people. Diversity brings innovation, fresh ideas and creativity, and they actively strive to create a culture that is truly inclusive and fair for all and where everyone in the team can be themselves and thrive. The organisation is committed to the safeguarding of young people. In accordance with Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

Other roles you may have experience of could include: Chief Executive, COO, Senior Leader, Chief Executive Officer, CEO, Deputy CEO, Acting CEO, Acting Chief Executive Officer, Interim CEO, Interim Chief Executive Officer, Charity Leader, etc.

Please complete a RMC job application via our Refugee and Migrant Centre website 

Job Description: Housing Support Officer 

Reporting to: Casework Team Managers

Responsible for: Volunteers Salary: £22.5k - £24.5k approx.– (dependent on length & breadth of experience)

Hours: 35 (full time)

Contract: 12 months with the possibility of extension.

Probation period: 4 months

Location: RMC’s Walsall & Wolverhampton office – working across one or more branches may be a requirement. 

About RMC:

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1 & 2), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation etc. 

Purpose of the Job:  

As the housing officer, with your insight and knowledge of the housing related issues and regulations, you will work alongside the main casework teams on the delivery and development of our housing and homelessness related provision.

• Providing expert advice to clients on their housing rights, responsibilities and entitlements.

• Delivering training and support to colleagues on housing related processes, law, legislation and changes linked to the Homelessness Reduction Act.

• To create and engage with a portfolio of private sector landlords negotiating on behalf of our clients; securing accommodation, addressing quality concerns and supporting the local authority in raising housing standards.

• Engaging with hard to reach individuals and communities to provide housing related options;

• Working in collaboration with key partners and providers to address homelessness and tackle rouge landlords.

• Developing and delivering housing and welfare related workshops to clients to enable them to sustain and manage in their accommodation as part of a wider community.

• To safeguard vulnerable clients and those who are at risk of exploitation due to their status or circumstances, inclusive of those with no recourse to public funds 

• You will support managers, leading on delivering and evidencing LAASLO (Local authority asylum and refugee liaison Officer), housing, homeless prevention and rough sleeper outcomes based on funder targets.

Principal Tasks

•  To offer holistic support and intervention to clients who have received notice from the Home office on their asylum application.
• To ensure that clients are supported to access the full extent of resources and provisions that they are entitled to; immigration, welfare, health, housing, employment and schools etc. especially clients who are with no recourse to public funds.
• To positively influence clients to access private rented sector housing solutions.

• To negotiate and work collaboratively with landlords and housing providers to secure quality and long term housing for our clients.

• To mediate between landlords, housing providers, LA and our clients to offer remedial action and assistance to prevent evictions

• To work proactively, analysis data to provide adequate intervention; with an ability to coordinate support across all services to meet need.

• To negotiate and work collaboratively with the team and agencies to support our vulnerable rough sleeping clients and those at risk of homelessness.

• To provide outreach surgeries providing expert housing advice and realistic housing related solution to vulnerable individuals and the local community.
•  To provide accurate options to clients based on their status and home office decisions; inclusive of assisting with voluntary returns where feasible and safe option.

• To work with our core client group to empower and enable them to sustain their housing inclusive of income maximisation and community integration.

• To develop and deliver training sessions to colleagues on supporting clients sustain their tenancies, sharing your expert insight on the housing rights and responsibilities that are relevant to our clients and their housing circumstances.

Flexibility

• In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Job spec

• In-depth knowledge of the private sector housing – law, legislation and client’s rights, responsibilities and entitlements.
•  Ability to create and deliver workshops to enable individuals sustain tenancies
•  Experience of delivering presentation and workshops tailored to key audiences.
•  Excellent record keeping and reporting skills with the ability to work on own initiative to meet KPI’s and project outcomes.
•  Confident in advocating for clients with external partners and agencies
•  Up to date knowledge and delivery experience of the benefit and welfare system- especially Universal Credit.
•  Knowledge of the Homelessness Reduction Act and ability to safeguard vulnerable individuals from homelessness.
• Demonstrable experience of providing outreach support for individuals within community settings, maintaining professional boundaries at all times.
• Experience of working with vulnerable client groups and supporting them to access realistic options.
•  Ability to work in partnership with different teams and funders; having a collaborative approach to working.
• Ability to work flexibly across several projects in a high pace environment.
• Commitment to equality and diversity.
• Experience of working in a multicultural environment and sensitivity towards other cultures.

Residential Support Worker

We are looking for a Residential Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Residential Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: £20,000 starting salary

Hours: 35 hours per week – various shifts available including weekend day-time or evening, weekdays day-time or evening or 48 and 36-hour sleep ins weekdays and weekends.

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

About the Role

As Residential Support Coordinator, you will lead on the induction of new residents through provision of key information, ensuring initial needs and concerns are identified and met, and helping them to settle in. This will also include preparation of their room, safe storage of personal items and property checks.

Key responsibilities include:

• Liaise with a range of health, justice and social care agencies to support residents’
• Support residents with their weekly budgeting plans and accompany residents to obtain their weekly shopping needs
• Assist and provide advocacy for residents with communication issues where appropriate
• Address problems arising within the house on an individual basis or within house meetings
• Support residents to develop their living skills to plan for indoor and outdoor recreational and recovery-based activities and to accompany residents whilst they attend these activities
• Support residents to meet their wider health and social care needs
• Undertake weekly Health & Safety checks of communal areas, staff areas and resident’s rooms
• Support development of the Programme
• carry out required administration functions, including risk assessments, incident reporting, correspondence, monitoring, data capture and updating the electronic case management database, ensuring quality record keeping at all times

About You

As a Residential Support Coordinator, you will uphold the organisations values and be non-judgemental, passionate, honest, open to change and empower service users. Along with experience of working in a health and social care environment (e.g. residential, mental health or drug support services), you will have:

• A Level 3 NVQ Health & Social Care, Advice and Guidance or equivalent
• Good organisation and communication skills
• Experience of understanding of risk, incident and safeguarding processes
• The ability to handle crisis situations and work flexibly to meet needs
• An understanding of risk, incident and safeguarding processes
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Description- Resettlement and Integration Caseworker

Reporting to: Resettlement and Integration Coordinator

Responsible for: n/a

Salary: £18k to £19.5k depending on experience

Hours: Part time or full time, up to 35 hours per week

Contract- rolling monthly contract

Probation period: 4 months

The Refugee and Migrant Centre (RMC) is an established and vibrant charity working with new communities in the Black Country and Birmingham. We are seeking Resettlement and Integration Bank staff for Walsall and Wolverhampton.

About the role

The aim of this role will be to enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.

As a resettlement bank staff you will work closely with the volunteers, floating support workers and Resettlement Manager to provide a wraparound service to our clients across Wolverhampton.

Key elements of the service will include support with housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence based practice model of working and seamless support delivery for our clients.

Purpose of post

To support refugee families and/or individuals who have newly arrived to the UK. •

To enable clients to sustain independence within their new communities.

• To provide bespoke support and intervention based on client individual needs.

• To work alongside volunteers and other organisations to assist refugees to reach their own goals and aspirations as part of their integration in the UK. Main duties and responsibilities For service delivery – working directly and with volunteers and support workers:

• Manage a caseload of clients: o Provide initial reception and orientation. o Carry out a holistic needs assessment and prepare a Personal Integration Plan with clients o Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. o To be the lead contact for all agencies and responsible for coordinating support for your key clients. o To lone work within client’s homes.

• To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year and beyond. This includes but is not limited to:

o Checking suitability of properties with the housing partner

o Welcoming families upon arrival at a UK airport o Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;

o Working with Social Services to ensure all special needs are addressed; o Registering for Biometric Residence Cards and benefits, ensuring that refugees understand their financial rights and responsibilities;

o Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; o Registering and supporting children with local schools; o Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly-arrived adults;

o Sign-posting and assisting in training, education and employment to ensure long term independence;

o Organising trips and outings to places of interest and providing opportunities for social interaction. o To provide holistic support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

• To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.

• To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.

• To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.

• To liaise as appropriate with the client’s housing providers, ensuring that the clients are able to represent any concerns to the provider.

• To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

• With the support of the Manager, to maintain and develop excellent working relationships with and between external stakeholders in order to improve the availability of mainstream and specialist services for newly arrived refugees.

• To develop the service in collaboration with volunteers, and ensure that they receive all of the support they need to take an active role in the support of refugees

• To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.

• To keep full, accurate and up-to-date case records.

• To provide written and oral reports as required.

• To work with the manager in reviewing, planning and developing the service.

• To carry out monitoring and evaluation processes as appropriate For the Charity •

To play an active role in one or more RMC’s working groups as required.

• To liaise with other teams in RMC as appropriate.

• To attend regular team meetings, in order to share information, monitor services and foster effective and supportive team working.

• To participate in supervision, appraisal and training as agreed with the Manager

. • To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).

• To carry out other duties consistent with the nature of the post, and in furtherance of the project.

• To carry out all the above in accordance with the aims, values and policies of RMC, in particular, confidentiality, impartiality and Equal Opportunities. The above duties will be prioritised by the Head of Services in consultation with the post holder.

The post-holder may be asked to re-organise his/her work in order to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.

This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.

Candidate Specification

All experience may be paid or voluntary, full or part-time, in the UK or overseas. Candidates will be short-listed on the following specifications: Experience – essential

• Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. • Experience of comprehensively assessing need and creating risk management plans for multiple individuals.

• Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.

• Experience of working with a wide range of professionals to access needs led intervention.

• Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. Knowledge, Abilities and Skills- essential

• Knowledge and awareness of how to engage with hard to reach individuals, and understanding of the potential barriers to active engagement.

• An understanding of the issues facing refugees during integration to a new community.

• Good knowledge of the services available to support refugees

. • Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

• Good organisational and monitoring skills, with the ability to prioritise. • Excellent administrative skills including good computing skills and the ability to use I.T. applications.

• Understanding and a commitment to diversity and equality, with demonstrable cultural competence.

• Ability to lone work and complete delegated task with own initiative.

• Ability to be flexible to the needs of the organisation.

• Fluent in Arabic, Farsi/Dari or Pashto, excellent verbal and non-verbal communication. Desirable

• Good local knowledge • OISC (Office of Immigration Services Commission) regulated • Experience of providing outreach support to families in their home.

• Car driver In addition to the above, candidates will be interviewed on the following if they are short-listed. Candidates need not write about these points in the application form.

• Ability and understanding of how to provide high quality face-to face support in the community and minimum of two years’ experience of having done so.

• Ability and experience of assessment and compiling appropriate packages of support with service users and two years’ experience of having done so.

• Demonstrate an understanding of and commitment to service user involvement and fostering independence.

• Working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.

• Understanding of and commitment to equal opportunities • Ability to work in partnership with and provide support for volunteers and interpreters as appropriate.

• Good negotiating skills for working with a wide range of voluntary and statutory agencies.

• Commitment to the principles of confidentiality, impartiality and non-directive advice.

• Constructive approach to working within a small team and a larger agency.

• Excellent active listening skills.

• Good spoken and written English, sufficient to provide advice in English, to advocate and negotiate on behalf of clients.

• Open and reflective attitude to your own work and experience.

• Ability to plan and manage own workload.

• Ability to be administratively self-sufficient, including the working knowledge of Windows 98 and Word 2000 to the required standard

Terms and conditions of employment

The following conditions of service will apply:

Salary: TBC

Location :Wolverhampton

Pension RMC: will contribute 3% of gross basic salary

Holidays :21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years.

Hours of Work :35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Probation: This post will have a probationary period of 4 months.

Notice: One month’s notice of termination of employment on either side.

Disability: We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS: Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are therefore not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses :If travel around the Black Country is undertaken in your own vehicle for work purposes can be reclaimed at the rate of 45 pence per mile.

Reference ID: resettlementJAN2022

Job Types: Full-time, Part-time, Contract

Salary: £18,000.00-£19,500.00 per year

Home based in Leeds (serving mainly wider West Yorkshire areas) 

Plus frequent local and regional travel, occasional UK-wide travel and overnight stays. 

Anne Frank Workers are the front-line delivery posts for all the education programmes of the Anne Frank Trust UK, leading our workshops, training our peer educators and mentoring our ambassadors in schools and communities across the country.   This is a varied, exciting and demanding role for highly organised professionals with a deeply held commitment to equality and the skills to engage 10 to 15-year-olds in a structured, creative journey of learning and empowerment.  If appointed, you will joining a dedicated team of people who are inspired by Anne Frank, passionate about young people and committed to empowering them to challenge prejudice.

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification below (up to 4 pages).

Closing date: Monday 14th February 2022 at 5pm

Tasks and Responsibilities

1. To be outcome-focused and highly organised in planning and carrying out a varied portfolio of educational work, aimed at empowering young people (usually aged 10 to 15) with the knowledge, skills and commitment to challenge all forms of prejudice and discrimination.
2. To be pro-active, methodical and determined in booking Anne Frank Trust programmes into schools and community settings, and to maintain close working links with key schools and partner organisations.
3. To lead inspirational classes and workshops in schools, in community venues and online – teaching about Anne Frank, the Holocaust and all forms of prejudice today; challenging stereotypes; building anti-discriminatory values; and developing skills in recognising and responding to prejudice.
4. To train young people as peer educators so that they share their knowledge and values with their schools and communities, e.g. as guides to Anne Frank exhibitions or by running activities based on Anne Frank’s Diary.
5. To train small groups of peer educators as Anne Frank Ambassadors, drawing on their personal views and experiences of prejudice to produce creative responses to Anne Frank, and empowering them to disseminate their anti-prejudice messages as effectively as possible.
6. To provide mentoring to a caseload of Anne Frank Ambassadors, usually out of school hours, supporting them through a journey of learning and empowerment from induction to alumni support when they turn 16.
7. To be imaginative, collaborative and practical in organising and supporting events and projects with Anne Frank Ambassadors and their communities, including local Anne Frank exhibitions, regional multi-school training days, and an annual national conference.
8. To plan, deliver and monitor all work to meet the targets set by the Trust’s funders and operational plans, and to implement the Trust’s curriculum, quality standards, values and policies.
9. To achieve excellent practice in working with young people, notably by focusing on ambitious but realistic learning objectives, by maintaining a balance of warm engagement and clear boundaries, by identifying any safeguarding or welfare needs, and by making appropriate referrals to other agencies.
10. In all aspects of the role to give a high priority to equality and diversity, notably in the reach, content and impact of educational activities.
11. To keep thorough records of all activity on the Trust’s databases, and to be proficient in gathering data for evaluation, e.g. by encouraging young people to complete questionnaires
12. To use manual handling skills when necessary, e.g. to carry, set up and dismantle educational exhibitions made of pop-up banners.
13. To assist occasionally with fundraising, e.g. by contributing ideas to grant applications or by supporting young people to speak at donor events.
14. To undertake a continuous process of professional development and self-reflection, participating in training, and keeping up to date with best practice especially in education about prejudice and in youth empowerment.
15. To be managed through close two-way communication with line manager, including monthly one to one Support & Supervision sessions and an Annual Appraisal.
16. To be a collaborative team member with the Anne Frank Workers and other colleagues, participating in staff meetings and contributing to the development, cohesion, productivity and team fun of the organisation as a whole.
17. To undertake other tasks commensurate with Anne Frank Worker role, especially as led by the empowered Anne Frank Ambassadors.

Person Specification

All applications to the posts will be assessed on the following criteria:

QUALIFICATIONS

1. Educated to at least degree level, ideally with a relevant professional qualification, e.g. teaching or youth work.
2. Full driving licence.

EXPERIENCE

1. Substantial experience of running learning activities with groups of young people, including aged 10 to 15.
2. Experience of engaging with and meeting the needs of disadvantaged young people and/or those with protected characteristics under the Equality Act 2010.
3. Experience of providing pastoral or emotional support.
4. Experience of working successfully as part of a team.
5. Experience of keeping records and writing reports.

KNOWLEDGE

1. Knowledge of best practice in teaching and/or youth empowerment.
2. Familiarity with the needs and issues experienced by young people, their families and communities.
3. Sound understanding of safeguarding.
4. Understanding and ideas about how to challenge prejudice and discrimination.

SKILLS AND ABILITIES

• Highly developed organisational skills, able to meet deadlines and manage a varied workload.
• Ability to identify, initiate and sustain effective relationships with other professionals and organisations.
• Ability to use initiative and develop new projects or ways of working.
• Strong literacy, numeracy and IT skills.
• Manual handling skills, e.g. for carrying and using pop-up banners.
• Excellent presentation skills – able to present clearly and inspire an audience.
• Excellent interpersonal skills that demonstrate a balance of warmth and boundaries.

VALUES AND PERSONAL QUALITIES

1. Enthusiasm for Anne Frank and the work of the Trust, including a commitment to the Trust’s strategic direction to greater youth empowerment and creativity.
2. A deeply held belief in equality and diversity.
3. Passionate commitment to the wellbeing and empowerment of young people.
4. Creativity, energy, a can-do attitude to solving problems, with a willingness to learn.
5. Willingness to travel regionally and across the UK, and to work evenings and weekends when required.

OTHER REQUIREMENTS

• Access to a car
• Enhanced DBS check on appointment
• If working from home, an appropriate working space

EQUALITIES COMMITMENT

At the Anne Frank Trust UK we are strongly committed to equality of opportunity in recruitment and employment. We aim for a diverse workforce and inclusive work practices. As an anti-prejudice education charity, we positively value the insights of staff who have lived experience of prejudice or discrimination.

If you would need adjustments or specific support to carry out any of the tasks or responsibilities in the job description – e.g. because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this during the recruitment process. We will see this as a positive request and can then let you know how we will respond.

If you believe that you may be unfairly disadvantaged in meeting any of the points of the person specification or if you need any specific help during the recruitment process – e.g., again, because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this in your application.  We will see this as a positive request and can then let you know how we will take it into account or what support we can offer.

This is an exciting opportunity for an experienced lawyer who has a passion for developing others and a commitment to maintaining our reputation for excellence. This is a key leadership role in a nationally recognised organisation that is seeking to make a change in society.

We are the largest Law Centre in the country, and we provide specialist legal advice to people across Coventry and Birmingham.  Our aim is to use the law to seek change, so that those facing poverty or disadvantage, discrimination or exclusion are better able to take a full and active part in society.

This role is central to the work we do, providing a focus on maintaining our Lexcel accreditation and compliance with regulatory obligations, while ensuring we provide an excellent service to clients, many of whom may be experiencing trauma or significant disadvantage. You will lead our Team Heads who are experienced lawyers and will work with them to develop systems and processes that enable team members to work in a supportive and structured environment.

You will bring experience in leading and managing a team of caseworkers or solicitors. You will be able to support and nurture a culture of excellence amongst our casework teams, and you will have the ability to apply strategic thinking to our casework service and how we best support those who need our services.

You will be joining the Law Centre at a critical time for the organisation as we embed a new five-year strategy that puts rights at the heart of solutions to poverty and disadvantage in Coventry, Birmingham and the wider West Midlands area.

Most of all, you will be committed to the vision and values of the Law Centre and you will understand the impact of poverty and disadvantage on individuals, families and communities and the role access to justice and increased knowledge of legal rights has in mitigating this.

Terms and conditions

This is a full-time position with a salary of between £40,375 - £45,527 depending on experience.

This role is based at our Coventry office which is 5 minutes from the railway station.  You will be required to work from time to time at our Birmingham office. The pandemic means we are currently all home working, but we expect as we emerge from this there will still be some flexibility for home-working some of the time.

Our terms and conditions include a 37-hour working week, flexible working hours; 28 days holiday (rising by 1 day per year of service to 35 days after 5 years’ service) plus 8 statutory days, pension scheme membership and access to an employee assistance programme.

Closing date – 10am – 11th February 2022

Interview date – week commencing 15th February 2022

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

IRW is recruiting for the position of 'Head of Media & External Relations’ to join its dynamic team. The role has the option to be stationed from our London or Birmingham office, we are currently working from home on a temporary basis due to COVID-19 restrictions.

Job Purpose:

• Lead on impactful media work that supports the wider divisional and organisational strategies and priorities, whilst strengthening IRW’s global external relations function in collaboration with key stakeholders and leading partner offices in Europe, North America, Middle East, and the ERA divisional advocacy team
• Supporting key global media and advocacy campaigns on priority issues like gender justice, climate change and humanitarian emergency response
• Develop and deliver the media and external relations strategies and annual global calendar that realises the full potential of media, social media, events and other external engagement initiatives that help to build the Islamic Relief brand, reach new audiences, communicate key messages, and increase donor and campaigner engagement
• Writing and then overseeing the implementation of all relevant policies (such as the social media policy) across the IRW family
• Working closely with the External Relations and Advocacy Director, as well as the General Counsel and the Senior Communications Advisor, to protect and build Islamic Relief’s profile and reputation internationally

The successful candidate must have or be:

• Educated to degree level in a relevant subject/discipline such as journalism or political science
• Significant experience of leading and managing media relations and social media engagement for a high-profile organisation – including crisis management
• Substantial experience of staff management, coordination and performance management
• Experience of developing and managing communications strategies and coordinating budgets
• Extensive knowledge of international media and of media needs and trends and skilled in securing media coverage and in responding effectively to diverse media enquiries
• Literate in the workings of social media and proficient in the use of social media/digital platforms
• Able to write engagingly and persuasively for a variety of external audiences
• Able to assimilate complex information swiftly and communicate it accurately and with clarity
• Good understanding of international advocacy, especially at a UN level, government affairs and political sensitivities
• Strong knowledge and understanding of the charity and international NGO/humanitarian sectors – including current trends, challenges, opportunities and networks
• Significant experience of external engagement through summits, conferences and other events
• Understanding of multimedia landscape and ability to commission, produce and distribute video, audio and other visual content to drive strategic objectives
• Significant experience of supporting the development and media rollout of advocacy campaigns
• Experience of developing media/communications training modules and delivering training

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 10/02/2022.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications that would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

Purpose of the Job:

• To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
• To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
• To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
• To deliver presentations and represent RMC at meetings/events when required by management.
• To take responsibility of projects related to the job

Principal Tasks

Working within the team

• To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.
• To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
• To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

• To offer advice & casework to service users with various aspects related to their immigration case.
• To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.
• To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.
• To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

• To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.
• To represent RMC at external meetings and events when required by senior colleagues. 
• To maintain effective working relationships with partners and stakeholders.

Harris House - Intensive Family support service for Disabled Children

Harris House service is a city wide specialist service for children with disabilities and only receives referrals from Birmingham Children 's trust as part of their assessment and support package for children with disabilities .

Direct work takes place with disabled children and young people, siblings and their parents/carers which are delivered in the home and community over a 6 to 9 month period. Families are referred as a result of a range of emotional , social and behavioural difficulties , compounded by the stress of caring for one or more disabled children e.g. challenging behaviour , anxiety, lack of self-confidence , hyperactivity , low self-esteem, poor social skills, children who have witnessed domestic violence, complex family circumstances, victims of crime, children with parents in prison etc.

Must be able to travel throughout the Locality to meet the requirements of the role.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document (if applicable) . This should be done with an understanding of the context of the service described.