Outreach team manager jobs in washington d c, district of columbia

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.

With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.

We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.

Among other tasks, you will be required to:

• Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
• Be part of some of the frontline work, including facilitating groups.
• Build networks and deliver training sessions for the Hearing Voices Projects.
• Liaise with the finance department and ensure the projects are meeting targets for funders.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.

The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.

The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.

Talent Acquisition Coordinator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Talent Acquisition Coordinator

Location: Islington, London, Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday. 

Salary: £34,100

Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours for events, outreach, and ad hoc duties as necessary for organisational needs. This role is a fixed term contract, ending December 2025.

About the Role

This is an exciting opportunity to join an established Talent Acquisition team, supporting our hiring managers with all areas of hiring needs. You will report into the Talent Acquisition Partner and work closely alongside another Talent Acquisition Coordinator, and the wider People and Culture team. We are still developing the way we do things and continuously improving our efforts in recruiting the right people for the right roles within our organisation. There is an opportunity within the role to bring a wealth of new ideas and experience, to support us broaden our employer brand into localised and national communities. 

You will be responsible for the day to day coordination of talent acquisition activities, regularly liaising with hiring managers at all levels to understand their hiring needs, and create engaging campaigns to support them in attracting and recruiting the right people for their roles. You will support them with end to end recruitment, utilising our ATS Reach to enhance candidate experience and hiring manager processes. We are a fast paced organisation and at times you will be handling multiple priorities at once, you will be someone who is up for the challenge and able to organise your work schedule to meet the varying demands of the organisation. 

Your role will include:

• Support with day to day recruitment, supporting managers in completing actions via our ATS, ensuring a positive candidate experience
• Creating engaging job adverts which attract a high quality of candidates
• Liaise closely with hiring managers to understand their needs, and reflect this in campaigns
• Run recruitment campaigns to market SIG and the role to the correct market; utilising online and offline methods such as platform enhancing, social media, in person events, outreach, localised recruitment, community links, and building partnerships with external partners
• Outreach and events - from research, to planning, to attending and post event administration
• Headhunting candidates utilising job boards, social media, and other platforms necessary
• Build an internal presence within the organisation, building sustainable relationships
• Regular service visits to understand our hiring manager needs, our internal teams, and services
• Using own Marketing knowledge and campaigning experience to further our jobs to be filled
• Support with Onboarding

What we're looking for:

We are looking for someone who has a passion for what we do as an organisation, with a drive to support our frontline services to be at staffing capacity, with positive influence to our resident and participant group. You will have an understanding of the Social Care market, and be able to differentiate ourselves from competitors and other health and social care providers.

We're looking for someone who can think outside the box, bring new ideas, can be proactive in talent sourcing, and can produce high quality recruitment campaigns. You will be confident in filling niche roles, as well as general frontline care and support roles, and central office positions. 

• Previous experience/depth knowledge of end-to-end recruitment/similar role/in house or agency recruitment
• Ability to provide advice and guidance in line with employment law and equality acts
• Working knowledge and experience managing an Applicant Tracking System or HR System
• Previous experience in headhunting, and creating new initiatives to further successful recruitment campaigns
• Knowledge, skills and ability to create engaging campaigns to improve quality of candidates for our roles which includes utilising various areas of Marketing online and offline such as improving platform reach, community reach, building external relationships and headhunting
• Proactiveness and outgoing approach to work, ability to use initiative to resolve challenges
• Attention to detail and quality, with organisation skills
• Excellent communication skills both written and oral including relationship building
• Ability and willingness to work flexibly and attend regular visits to our different service locations and outreach
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Ability to lead by example and share our values of Ambition, Empowerment, Inclusivity, and Transparency
• Marketing background is extremely desirable

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Home-Start Essex is a leading family support organisation that provides high-quality family-led services for those with children under 8 years old. By mobilising professionally trained volunteers, we support families directly in the home and in group settings to overcome a range of issues such as isolation, domestic abuse, mental health, financial stress, school readiness.

Home-Start Essex is seeking a professional Volunteer Development Officer to recruit, train, manage and support our fantastic team of volunteers. We are looking for an enthusiastic, self motivated and well organised individual, able to motivate, develop and support a large team of volunteers and deliver programmes of training and support.  Knowledge of office systems, excellent communication skills and experience of training and working with volunteers are essential.

 Experience of delivering training is desirable.

Use of own car (expenses paid) is essential.

Flexible working from home and based in Maldon, Essex

An enhanced DBS check and suitable references are required.
PLEASE ENSURE YOU CONSULT THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE ROLE.

If you wish to apply, please complete an application form which can be found on our website in the recruitment section along with the Job Description and Person Specification.

Please note we DO NOT accept CVs – we can only accept applications on our application form. 

If you would like to arrange a confidential discussion with one of our team regarding your application please contact us.

This post is subject to a successful 6 month probationary period.

Closing date for applications: 5pm on Friday 2 May 2025
Interviews will be held:  w/c 12th May 2025.

Home-Start Essex is committed to equality of opportunity and works to ‘Safer Recruitment’ practices as an important part of safeguarding and protecting children and vulnerable adults.

Our Home-Start Essex Values

Supportive - We will support families to address the challenges of bringing up children themselves. 
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.

We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.

With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.

Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target. 

The successful candidate will:

• Have a minimum of two years’ experience in Fundraising
• Demonstrate strong relationship-building and networking skills.
• Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
• Be analytical in approach to tracking performance and impact.
• Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support. 
• Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office

If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.

Please note: that you will be required to travel easily within the London area to attend community and corporate events.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hammersmith, London – hybrid, minimum 2 days per week in office​Closing date for applications: 24 May 2025

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

If you are right for this role, you will be a committed, motivated, and outgoing individual who wants to support the sexual and reproductive health (SRH) of young people living in the Royal Borough of Greenwich, working in a partnership capacity as part of a holistic health and wellbeing programme. Your role will be multi-faceted, and you will therefore be flexible and able to offer a variety of SRH interventions in a broad range of settings, to a broad range of young people.

First, you will provide brief interventions in sexual health in an outreach capacity at schools, colleges, universities, leisure centres, youth organisations, and other venues. Here, your primary focus will be to provide basic information about SRH to young people, whilst also encouraging them to complete a Chlamydia screen and register to the free condom scheme. You will also promote online testing for those aged over 18, and connect young people with other local sexual health services through referral and signposting.

Second, you will deliver SRH and relationships training to groups of young people and professionals, in smaller workshop settings as well as to larger groups. You will be able to deliver accurate information on a variety of topics that are often sensitive and complex. You will have an existing knowledge base that you will be willing to expand and solidify through a combination of supported training and independent learning.

Third, you will facilitate offsite drop-in sexual health sessions and offer 1:1 sexual health support to young people who attend any of the four Young Greenwich youth groups. You and your team will each be responsible for attending the four Young Greenwich hubs once each week during evening hours, working closely with the youth group leader as well as the young people themselves to establish trusted relationships and an engaging programme of activity. You will be proactive and creative at integrating sexual health to other, ongoing activities, and ensure effective safeguarding.

Additionally, you will work closely with the wider SHO team, including supporting the sexual health phone lines processing screening results, and where necessary, signposting to relevant services. Across all aspects of your role, you promote local sexual health and contraception services to young people and adults alike, referring to in-person or online services as appropriate and handholding as much or as little as needed, particularly to those most vulnerable. You will keep accurate monitoring records for all interactions, referrals, Chlamydia screens, and C Card registrations / distributions. You will also contribute to quarterly service review reports.

This role requires flexibility, working unsociable hours in the evenings, and occasional weekends. Schedules may vary from week to week depending on programme need.

King’s College, Cambridge
Director of Development

Shape the Future of a World-Renowned Institution.

Salary: Starting salary in the region of £90,000 with scope to go beyond for a leading professional with outstanding experience and track record. 
Location: Cambridge, UK

King’s College, Cambridge, founded in 1441 by Henry VI and known worldwide for its historic Chapel and Choir, is seeking a visionary Director of Development to lead its philanthropic fundraising and help shape its future.

This is an exciting opportunity to join one of the world’s most renowned academic institutions at a transformative moment in its history. Using the momentum of the visionary £100 million King’s Campaign, the new Director will develop and deliver an exciting, multi-year fundraising strategy that supports the College’s most ambitious goals - expanding access and student support, enhancing research capacity and preserving our architectural heritage.

You will bring a proven track record in major gifts fundraising, inspirational leadership and experience of cultivating deep, lasting relationships. A key member of the leadership team, you’ll engage a passionate global alumni network and forge new partnerships with individuals and organisations aligned with the College’s commitment to excellence, inclusivity, and innovation.

King’s is a community that values independent thinking, creativity, and social impact. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. At its heart, the College remains deeply committed to ensuring that the brightest students - regardless of background - can thrive.

As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This is more than a job - it is a chance to have a lasting impact on an institution where education and innovation have shaped the world for over five centuries.

King’s College, Cambridge is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

Closing date: Midnight on Sunday, 25 May.
First round interviews are expected to be held w/c 16 June, with second round interviews the w/c 23 June.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than Midnight on Sunday, 25 May. 

Please do not apply via the King’s College website. No agencies please.

Philanthropy and Engagement Associate

Role Introduction

This is an exciting opportunity for an early career development professional to devise and manage an ambitious fundraising and engagement strategy for regular and annual donors thus helping to create a sustainable culture of philanthropy at Eton. 

Reporting to the Director of Development, the Philanthropy & Engagement Associate will be responsible for the execution and management of a comprehensive regular and annual giving programme, including the coordination and oversight of supporting initiatives in the areas of donor relations, development services and stewardship. 

As a crucial and integral part of the College’s development team, the Philanthropy & Engagement Associate will be an innovative and skilled development professional with demonstrable experience of best practice in regular and annual giving techniques.

 Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Main Duties

• Work with the Director of Development and Executive Director of Communications, Engagement and Development to create and implement a highly ambitious and sustainable regular and annual giving strategy in support of the College’s short, medium, and long-term vision.  
• Be responsible for the day-to-day management of regular and annual giving activities.
• Prepare and manage detailed plans for the execution of appeals including digital, direct mail and/or personal solicitations.
• Work collaboratively with team members to ensure rigorous gift management administrations systems and accurate maintenance of prospect data.
• Manage follow-up action when pledges and gifts are received including ensuring that supporters are appropriately recognised and stewarded.
• Conduct data analysis to understand donor behaviour and prevailing themes and trends and develop data driven annual giving strategies.
• Support fundraising strategy through the implementation of strong support systems, and day-to-day administrative practices. 
• Ensure all fundraising activities undertaken in support of the College are performed to the highest standards and in accordance with best practice as established by professional bodies such as CASE, IDPE and the Institute for Fundraising. 
• Ensure that all activities comply fully with the relevant Data Protection and any other legislation in the UK and overseas.
• Work with external stakeholders, volunteers, and other supporters to maximise their relationships and networks. 
• Produce timely, relevant, and accurate reports on progress and projections on all development activities. 
• Maintain knowledge of best practice in fundraising and related matters, refreshing skills as necessary 
• Carry out other duties as may reasonably be requested by the Director of Development and Executive Director of Communications, Engagement and Development. 
• Support the delivery of the College’s charitable vision, by attending events and presentations and acting as a strong ambassador for Eton. 
• Commitment to and promotion of equality, diversity, and inclusion;
• All positions at Eton are classed as ‘regulated activity’ as per the Keeping Children Safe in Education 2024 guidance, therefore a good understanding of safeguarding procedures is essential;
• Commitment to safeguarding and promoting the welfare of children, including but not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;
• Understand and comply with procedures and legislation relating to confidentiality.

Key internal stakeholders include, but are not limited to: 

• Development Team
• Events & Engagement Team
• The Provost 
• The Vice Provost
• Members of the Leadership Team 
• Fundraising committees and working parties 
• The Old Etonian Association (OEA) 
• Heads of Department 

The Ideal Candidate

To be successful in this role, you will need to be able to demonstrate the following:

• Demonstrable fundraising experience in a philanthropic role;
• Demonstrated track record of developing and executing successful fundraising strategies;
• Proven experience in database entry, analysis, reporting, and some project management;
• Proven experience and proficiency in donor database formats; knowledge of ThankQ/Access Charity CRM a plus;
• Proven experience with donor engagement and volunteer management;
• Ability to assess donor data and segment appropriately;
• Ability to interact with donors;
• Ability to initiate projects, be flexible, and work independently;
• Ability to prioritize appropriately when facing multiple responsibilities and tasks;
• Ability to communicate effectively, both written and oral;
• Excellent organisational skills and meticulous attention to details;
• Excellent IT knowledge and skills;
• A collaborative spirit and strong team ethic;
• High levels of commercial awareness, tact, and discretion;
• Practical knowledge of the Data Protection Act;
• Energy, resourcefulness, and tenacity to lead and embed significant change; 
• Passion for the transformational impact of education and empathy with the College’s aims and vision;
• An appreciation of tradition and history as well as innovation.

Working Pattern

• Your working hours will be 9.00am to 5.00pm, Monday to Friday.
• You will be working 52 weeks per year.
• Occasional evening and weekend hours required.

Benefits

Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.

About the College

We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background.

If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us, so we can make adjustments accordingly. 

DISCLOSURE CHECKS

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form.  Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.

Do you want to work as part of a dynamic and engaging team supporting Young People in Northampton? Due to project expansion, Aquarius Young People’s Substance Misuse team are recruiting for several Complex Needs Practitioners across the city.

Aquarius has been providing structured and targeted interventions to young people engaging in, at risk of substance misuse or affected by parental substance misuse for many years.

You will work on an outreach basis, including visiting schools, colleges & universities, the Children & Families service, the YOT as well as other local community agencies. You will support young people away from engaging in substance misuse or with an understanding of parental substance misuse.

You will provide young people with skills and coping strategies to manage their recovery journey, delivering 1-1 and some group work interventions, targeted outreach to engage 'hard-to-reach' young people and delivery of service talks and substance misuse presentations to enhance external professional workforce development with our partner agencies.

Working hours will be Monday-Friday, 37 hours per week, most work will occur during the day, however as a young people’s service we may occasionally ask you to support out of hours sessional work.

Holding a relevant qualification in substance misuse/youth work/psychology/counselling/ mental health/social care or with relevant experience and willingness to work towards a Level 3 Qualification in Health & Social Care you will also:

• Have experience of working with at risk/vulnerable young people in a community setting
• Be able to deliver behaviour change support, including group work
• Be knowledgeable about: safeguarding children, confidentiality, consent and mental capacity and Hidden Harm
• Adopt a flexible approach to work - hours and locations

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme
  

Due to the nature of the role a driving licence and access to a car is essential.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent

Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.

We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

About You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.

This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.

If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00am on Tuesday 13 May 2025 
Interview: To be confirmed 
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Volunteer Coordinator

Salary: £29,062 per annum

35 hours per week average (flexible – would consider reduced hours)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.

This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.

In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.

You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.

We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.

For an informal chat please call Theresa Gniadkowski 

 No agencies please.

 For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.

Closing date: 12 noon, Thursday 1 May 2025

Interviews:  Friday 9 May 2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303