Support Worker (Full and Part Time)

Birmingham and Staffordshire, West Midlands

£9 to £9.50 per hour + excellent benefits, paid travel time and training (pay rise pending)

Full and Part Time hours available - including days, evenings and weekend

Permanent

Our client is looking to recruit a Support Worker on a permanent contract to deliver independent living care and support to their customers. This is a great opportunity to make a real positive difference to an individual’s life.

Our client prides themselves in their high quality delivery of support and care services, ensuring a positive and safe environment where each customer can maintain their independence in their own home.

What can you expect in the role?

Everyday is unique in our client’s services and the extraordinary support they offer to individuals is different everyday too. You will be responsible for supporting adults who have single or combined sight and hearing loss with daily living tasks, from shopping, household cleaning and dealing with correspondence, to going out to galleries or places of interest, lunch out with friends or assisting them to their appointments.

It’s important for you as a trusted support worker to build good relationships with customers, empowering individual’s independence and engage well in conversations. Within this contract you will be supporting both male and female customers.

Do you need experience?

Experience isn't always necessary, however, our client does ask all employees to demonstrate & share their care values and positive attitude to ensure they deliver high quality support. Similar experience within a Support Worker or Social Care role would be advantageous. A full UK Driving licence and access to a car is also essential. 

The successful applicant will need to be able to travel independently, lone working but also happy to work within customers homes. You will need to complete employment checks and an enhanced DBS check (paid for by the client)

Benefits

Choosing to work within our client’s unique services you will not only be benefiting from a supportive network of colleagues, this will also be complimented by an excellent benefits package including, competitive annual leave allowance, opportunity to take part in bespoke training & gain qualifications relevant to your role, DBS Enhanced Check fully paid for by the company, inclusion in the pension scheme, Care Certificate training and discounts at major restaurants, hotels, shops and cinemas and Other benefits from the Perkbox employee benefits scheme.

So if you share our client’s passion and enthusiasm, click apply, simply complete the short application form, attach your CV and tell us why you’re ideal for this role and we’ll be back in touch. We look forward to hearing from you!

You may have experience as a: Support Worker, Care Worker, Care Staff, Personal Assistant, Communicator Guide, Care Assistant, Support staff, Social Care Worker jobs, British Sign Language Support, Community Care Worker, Residential Care Worker, NHS Support Worker, Senior Support Worker, Senior Care Worker, Senior Support, healthcare, HCA, Health, Nursing, medical, carer

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35 hours per week
Based in Birmingham
Job Ref: 963

We are currently recruiting for Lead Workers for our Housing Support Teams.

Our Housing Support Lead Worker Service provides housing-related support for Vulnerable Families in temporary accommodation, Single Adults and Couples & Survivors of Domestic Abuse. We support people to prevent the loss of their accommodation if it is at risk, or help them find/settle into suitable alternative accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Lead Worker, you will be expected to:

• Be motivated, committed and confident at liaising with other professionals.
• Be able to work autonomously, and as part of a team.
• Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Effectively manage your own caseloads and time.
• Provide individual, tailored support, in accordance with the agreed support plan.
• Assess and manage risk.
• Maintain accurate records.
• Understand the importance of maintaining professional boundaries.
• Ensure safeguarding protocols are followed.

You will be part of a team reporting to a Team Leader and Service Manager. We will provide a supportive work environment and appropriate IT equipment, including a smart phone and laptop. You will have the freedom to manage your caseload as you see fit, supporting your service users to achieve the best outcomes for them. Working collaboratively with your colleagues and other agencies, you will receive regular supervision from your Team Leader who will be there to support and encourage you.

To download an application pack, visit our website via the apply link.

Unfortunately, we are unable to accept CVs.

Closing date: Rolling Recruitment

Interviews: TBC  

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work

Registered Charity

No. 1061582.

Fixed term contract until 31st December 2021 (maternity cover)
Flexible location with occasional travel to Manchester, Birmingham or Sheffield

Closing date: 14 March 2021 at 11:30pm

Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week. We are expanding the availability of our service and now need to recruit additional Specialist Debt Advisers, some on a permanent basis and some on fixed term contracts which may become permanent depending on the outcome of the contract re-tender due early 2021.

About the Role
As a Specialist Debt Adviser, you'll be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You're someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You'll need excellent all-round understanding of debt advice, with experience of contributing to, and producing, written and on-line resources, including guidance documents, webinars and attendance at networking events, providing services users with the latest debt regulation, policy and good practice. What's more, you have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are recruiting a full time (35 hrs per week) Key Worker to lead on a new and exciting project working with people who’ve experienced homelessness and have been involved with the criminal justice system. The projects aim is to develop best practice, improve the local response and involve people with lived experience to create a service user led forum. The post holder will work with a small caseload of service users providing support to help them identify their strengths, goals, and aspirations.

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

Due to growth, we have an exciting opportunity for a Senior Mental Health Recovery Officer to join our inspiring and friendly Black Country Helpline team. Your role will be a fixed term position until 31st March 2022 working full time, 35 hours per week based in the service.

Our Black Country24/7 Helpline service is the first main point of access for members of the public wanting or requiring direct access to mental health services, support, or advice.  The service does not replace all other points of access but will function to serve all and eradicate the need for people to be signposted, where the ability to provide direct access can be facilitated. The helpline is open for people of all ages, available 24 hours a day, 7 days week, 365 days per year, providing immediate access to advice, emotional support, and triage.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

• Monitoring and reporting when required on the effectiveness of support delivery and contract performance.
• Supporting and guiding staff and volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
• Maintaining accurate records as required by policies and procedures, using appropriate paper and electronic systems. To maintain up to date details of service and support activities and outcomes on the Rethink Information System.
• Ensuring effective incident and complaint recording including reporting information on SPHERA.
• Supporting individuals to express their satisfaction with the opportunities they have accessed by submitting comments, compliments or complaints.
• Ensuring staffing rota is completed a month in advance and adequate staffing cover is available.
• Representing individuals interests when they are not able to do so themselves.
• Enabling individuals to access information about services and resources relevant to their requirements.
• Communicating, co-working and networking with statutory services and other agencies.

Do you have what we are looking for?

• The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
• Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
• Experience of leading and supporting a team effectively.
• A strong working knowledge of mental health and appropriate intervention methods QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.
• Experience of providing support to people with severe mental illness in a community or helpline setting 
• Diploma or certificate in Counselling or equivalent accredited qualification

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

• Salary of £22,407.40 to 25,690.03 per annum
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers
• Flexible working  

Don’t just change jobs, change lives!

Due to the ongoing coronavirus pandemic, we're unlikely to be fully reopening our Dudley or Wolverhampton offices in the near future. Therefore, the role will involve a mixture of working from home and if required office working until we’ve fully re-opened the office. We will continue to review the situation inline with government guidelines.

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

About us
Crisis works throughout Birmingham, offering advice, support and access to training and employment opportunities for people experiencing homelessness. 

About the role
The role of the Housing Coach is a full time, permanent contract located within the Crisis Birmingham Skylight. You will be required to provide high quality information, advice and guidance, as well as coaching and support, to people who are currently homeless or at immediate risk of homelessness. The role will require a high level of knowledge on housing and homelessness legislation and welfare legislation which you will use to provide direct support to members, as well as support to the rest of the skylight staff on more complex and protracted housing enquiries.
 
About you
To be successful in this role you must have:
•  Experience of providing direct support to people experiencing homelessness.
•  Extensive knowledge of housing and homelessness legislation, as well as knowledge of how to access private rented sector accommodation and the necessary requirements to secure a tenancy
•  Extensive knowledge of welfare legislation, legacy benefits and Universal Credit.
•  Ability to use own initiative and proactively contribute to the effective provision of a homelessness service
•  Excellent interpersonal skills with a high level of written and communication skills, and the ability to break down and deliver complex information

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 15th March 2021

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull.

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

"Under normal circumstances your place of work will be our City Centre Birmingham Office with attendance at outreach locations in the Birmingham and Solihull areas. At present your duties will be undertaken mainly via home working due to government advice."

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack visit our website via the apply button. 

CV’s not accepted.

Closing Date: Monday 8th March 2021 at midday

Assessment Date: TBC

Interview Date: TBC

BBO Progress Coach
37 hours per week
Salary £21,743. per annum  
Location: Bedworth (with travel around Coventry and Warwickshire)

We are looking for a highly motivated individual who has proven work experience with a range of unemployed young people and adults in a targeted environment.

This role involves working in a target driven environment so it is essential you can manage your time and prioritise your workload effectively in order to meet given targets.

As part of this role you will:

• Seek out employment opportunities at new and existing sites of employment;
• Identify and deal with complex customer barriers to employment;
• Identify training and ‘route ways’ to employment;
• Support and manage a caseload of customers;
• Engage customers in activities and help them progress into sustainable employment;
• Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc;
• Deliver relevant accredited and non-accredited training as required;
• Develop and maintain excellent relationships with partner organisations, employers and funding bodies;
• Maintain accurate and up to date records;
• Report regularly to your line manager on your performance.

You must have proven experience of developing productive relationships with partners and external agencies and are able to provide high quality employability focused assessment.

This role will require regular travel across the region so you must have a full driving licence and access to your own vehicle.

Closing date: 26th February 2021

An Enhanced DBS check will be carried out for this post.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and application. 

At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

This post is funded through the European Social Fund and The National Lottery Community Fund Charity No. 1128858.

No agencies please. 

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector Charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in London and Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl Syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 20hrs per week.

The successful candidate will live within commuting distance of London and Birmingham