Summary

At the heart of our charity's strategy is a commitment to help people live better and more confident lives with diabetes, free from discrimination. This autumn our award-winning online education service Learning Zone received substantial external funding for a major new community engagement project to support our flagship work. In the new role of Outreach and Content Developer in our Digital Education Team, you'll work directly with diverse local communities, and colleagues in the Midlands region, to co-produce content for Learning Zone that will help people live well and longer with diabetes. Over the next two years you'll be exploring, delivering and promoting exciting new ways to help people deepen their knowledge of their condition and transform their health and their lives.

Interview Date(s): Thursday 4 November 2021

We would consider flexibility on where this role could be based

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will engage and maintain relationships with a variety of individuals and community organisations across Birmingham and Sandwell representing ethnically diverse communities. You'll build confidence, trust and be transparent to ensure all individuals are valued. You'll conduct interviews, focus groups and workshops with people living with or affected by diabetes from these communities, and healthcare professionals, to gather key insights and feedback that will inform content production. You'll use those insights to create inspiring and educational online content for Learning Zone that is relevant to, and features people from, Indian, Pakistani, Bangladeshi, Black African and Black Caribbean populations. So you'll travel to the Midlands area regularly and work flexibly when appropriate to support the involvement of participants, including occasionally working evenings or weekends. You'll connect with local contacts to raise awareness, devise and support marketing campaigns, and extend Learning Zone's reach to help share this potentially life-changing resource within these communities and beyond.

Ideal Candidate

As an Outreach and Content Developer, you'll have experience building relationships with people from local communities to gather insights that inform content or marketing production. So you'll have the 'soft skills' needed to build trust and engage with people from all walks of life, from patients to health professionals, and you'll have a working knowledge of the best practices that draw out actionable insights from focus groups and workshops. You'll be a great team player with a positive can-do attitude, and you also have the ability to work independently and reliably using your own initiative. You'll have excellent verbal and written communication skills, good organisational skills, and experience of the processes for content development, production, review, feedback and amends- ideally in a health information or e-learning context. You'll be able to demonstrate good editorial judgement, high attention to detail, creative flair, and experience working on complex high-quality content or marketing projects with busy schedules.

Please note that though the location is flexible, there is a significant proportion of Midlands-based community engagement, making the Midlands the ideal location.

Job Purpose:

 To provide refuge cover overnight and ensure the safety and security of the residents and refuge building, including admitting and settling in new residents.

Duties and Responsibilities Administration:

 To work within BSWA’s administrative and financial systems.  To ensure that adequate records are kept for all service users.  To keep accurate records of financial transitions in line with BSWA’s procedures.  To ensure that Health and Safety records are kept up to date.  To keep inventories of all refuge contents.

Communication:

 To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by: a) maintaining BSWA communication records b) following safety procedures c) carrying out risk assessments in conjunction with your line manager d) attending appropriate team and project meetings  To attend training relevant to the post in agreement with your line manager.  To attend support and supervision sessions with your line manager.

Premises and Equipment:

 To ensure that the appropriate agreements related to tenancies are completed.  To ensure that house rules and fire safety procedures are read and understood by new tenants and that all residents comply with them.  To carry out health and safety checks to ensure the building is secure at all times, maximising the safety of residents and staff.  To prepare rooms for new residents, ensuring compliance with health and safety requirements.  To ensure the refuge is clean and tidy overnight  To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.  To report to your line manager any difficulties in relation to the collection of rent and other charges.

Support Work:

 Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager.  To take out of hours referrals, including an initial risk assessment  To welcome and settle women and children into the refuge, familiarising them with the building.  To respond to emergency situations arising within the refuge out of hours, including during the sleep-in period.

General:

 To maintain the confidentiality of the women, young people and children using the service.  To maintain confidentiality in all matters relating to the organisation.  To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.  To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.  To ensure the efficient use of resources at all times.  To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.  To participate in the development and annual appraisal of a personal individual development plan with the line manager.  To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post. 

Job description

Principle purposes of the job:

​To deliver and support services including:

• provision of child focused play/educational activities to support development
• parental guidance to support child development
• to work alongside scheme Manager and Senior Coordinator in the planning and delivery of 1-1 support within family homes

Main responsibilities:

• To work within Home-Start’s standards and methods of practice including Equal Opportunities, Safeguarding and Promoting the Welfare of Children, Confidentiality and all mandatory policies.
• Work in close co-operation with the scheme staff as directed by the scheme Manager/Senior Coordinator
• Work in partnership with other family support agencies, as appropriate
• Assess the needs of individuals
• Review family’s needs on a regular basis and at the end of support.
• To maintain contact with individual referrers during a family’s support
• To provide a safe, stimulating environment for children and their parents
• To make observations, record and report on sessions
• To encourage the active participation of parents/carers in their child’s play and other activities as appropriate
• To provide opportunities for external agencies to offer advice/information to families
• To promote the use of suitable toys, books and activities and encourage the use of local resources e.g. Toy Library, Library and Children & Family Centres
• To complete a Risk Assessment where necessary
• To respond, record and report appropriately all Safeguarding Children/Child Protection issues
• To promote the work of Home-Start
• To be willing to undertake training as appropriate, including safeguarding/child protection.
• To attend regular supervision sessions
• To regularly attend and contribute to staff Meetings
• Design and deliver bespoke and library sessions to families in order to meet their specific needs.
• To deliver infant massage/baby yoga group sessions (full training will be provided if required)

About Home-Start Birmingham North West

Home-Start Birmingham North West aims to safeguard and preserve the good mental and physical health of children and their parents. To prevent cruelty to, or maltreatment of children, relieve sickness and reduce poverty. To assist parents to build better lives for their children in their own communities.

Volunteers provide support to families in the families own home. We support families as they learn to cope, improve confidence and reduce risk of problems within the families from escalating. We tailor our support to the needs of the family, using a holistic approach to all support. We empower and enable families to make long term positive changes.

Are you looking for a diverse role that is fun, stimulating and rewarding every day?

We are looking to recruit warm, flexible and motivated Weekend Support Workers to provide person centred support to people living at our bespoke development in Alcester, Warwickshire. This is a fresh approach to supporting people with learning disabilities in their own tenancies. This innovatively designed Housing with Care and Support service delivers a modern, comfortable and safe environment for people to thrive within. Some of the people we support may have additional complex physical or other health and social needs. No two days will be the same at this service in Alcester, Warwickshire as our residents love engaging in a range of exciting activities.

Your role will include:

• Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning,
• Supporting the tenants to maximise their sense of wellbeing and independence through tailored, ongoing care and support,
• Work to make a positive difference in the tenants’ lives and promote their independence at every step, whilst enabling to enjoy a fulfilling and valued life,
• Encouraging service users to engage in a range of exciting social activities both within and outside their homes,
• Full time or part time hours to be worked flexibly according to the needs of the service.

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment! Full training is provided by our Creative Support Training Academy, as is the opportunity to work towards QCF Diploma in Health and Social Care.

This service in Alcester, Warwickshire has great public transport links with multiple bus stops nearby.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Support to complete the nationally recognised Care Certificate,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out of hour’s on call teams.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Recovery Worker.

Recovery Focus is a new group of expert charities with the shared aim to inspire individual recovery nationwide. Between us we have a track record of more than 200 years of developing and running personalised services that work with people with mental health, substance misuse and other complex needs to achieve their ambitions. Each partner organisation has its own rich history of success, but together we believe we can lead the way in evidence-based recovery pathways, tailored to meet local and individual needs.

Right now, one of our partners, Richmond Fellowship, is looking for recovery workers to join the team at their crisis service in Cannock. The service provides accommodation for a short period of a six day placement for those with mild to medium mental health problems, who are experiencing a mental health crisis which requires a safe and supportive place to stay to avoid admission to hospital or A&E.

Day-to-day, you’ll support individuals to develop emotional management and personal life skills to achieve greater independence and self-esteem. And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.

A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people.  You will also need to be willing to participate in a 24/7 rota that will include lone working and waking nights.

The salary for this post is £17,549 per annum.

This role is permanent and requires the post-holder to work 37.5 hours per week.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

Closing Date for applications is 20 October 2021  (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received)

So, are you ready to take on this rewarding role that comes with some really great benefits?

Creative Support is a thriving and progressive national third sector social care organisation, with a passion for delivering high quality and meaningful services to the people we support.

We are looking to recruit warm, flexible and motivated Support Workers to provide person centred support to people living at a bespoke development in Warwick. This is a fresh approach to supporting people in their own tenancies - this innovatively designed Housing with Care and Support service delivers a modern, comfortable and safe environment for people to thrive within.

Some of the people we support may have additional complex physical or other health and social needs. Our Waking Night Support Workers support the tenants to maximise their sense of wellbeing and independence through tailored, ongoing care and support. You will work to make a positive difference in the tenants’ lives and promote their independence at every step, whilst enabling to enjoy a fulfilling and valued life. You will enjoy inspiring the people we support to enjoy opportunities for personal development and engagement within their local communities.

What we offer…

In return for your commitment, Creative Support offers a wide range of employee benefits, specialised training through its internal training academy, and will support you to develop within your role and in forward planning your future career.

This is a perfect opportunity for those seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 – 5, dependent on job role.

Whilst previous experience in a similar role may be advantageous, we encourage people with the right values, aptitude and passion to apply. Full training offered.

Our range of benefits to ensure job satisfaction includes:
- Guaranteed Contracted Hours (2, 3 or 4 nights per week)
- QCF Diploma in Health and Social Care Level 2 and higher
- Free life assurance
- Pension with company contribution
- A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force. ‘Gender is considered to be an occupational requirement – Equality Act 2010’

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Support Worker

Job type - Full- time/ Permanent
Salary - £20,010 per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Location- Birmingham
4 x Roles

People coming out of prison and care leavers looking for somewhere to live often struggle through a system that puts significant barriers and obstacles in their way.

At Nacro, we aim to change that.

How? By offering them the advice, support and practical solutions that give them the very best chance at a second chance. That includes providing intensive and low-level supported housing to help them return to independent living.

In 2018 alone, we housed 3,218 tenants in Nacro properties, and we're now strengthening our team to make an even bigger difference to vulnerable people across the UK.

So join us as a Support worker and you will...

provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.

Duties and responsibilities include but are not limited to:

- Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required

.- Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements

.- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned

.- Ensure the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support.

- Empower and motivate service users to Identify and achieve desired outcomes. Actively engage with service users in decisions that affect them

.- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing.

Must drive and have access to a car for work purposes.

For Details of the full role profile please click here

For Details of Nacro's excellent benefits click here

Please Apply online

Support Worker – North Team Support Services 

Birmingham 

£18,639 per annum (£9,320 for part time position)

1 x 37.5 hours  and 1 x 18.75 per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. 

They are looking for experienced and enthusiastic people to work in a supportive coaching capacity as key workers within their Support Services in the North of Birmingham. The service is broken down into four area teams.  As a Support Worker/Coach, you will be leading on the delivery of support for those experiencing mental health difficulties.  They have designed the support to be local, responsive and collaborative with a mixture of one to one support and group support.

You will be engaging with service users either in their own homes or in their local community to ensure that the support offered enables them to continue to enjoy stability in their accommodation.

All of our client's service users have aspirations and wishes and it will be your role to ensure that you support people to achieve these. This is not something they as a service expect to do alone. You will be working in a holistic way and ensuring that local organisations are a strong part of their delivery model.

Whether you are working one to one or with a group of service users your focus will be on recovery and your day is likely to be a mixture of working in this way, but also making sure that we retain close and effective links with local organisations and the local community.

You will also work alongside service users who have made the step into volunteering and Peer Mentoring and therefore you will be utilising their experience and motivation to create a service which both respects service users and encourages participation.

You will have experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications – 31 October 2021

Interview dates – 8 & 9 November 2021     

Duties and Responsibilities
Practice-based work
 To deliver training to health care professionals about DVA in participating general
practices
 To promote awareness of the experiences and needs of women living with or escaping
DVA, particularly in relation to their health
 To develop a good relationship with all general practice staff and work effectively as part
of the practice team. This includes:
o provision of systematic support to the primary care teams of participating general
practices, including meeting with individuals and small groups of clinical and
administrative staff
o Working closely with practice champions in each practice
o Attending relevant meetings
 To further develop effective assessment and monitoring procedures and ensure that
clear accurate records are kept and maintained
 To review number of advocate referrals made by clinicians in participating general
practices
 To feedback on the use of the electronic template linked to the project (HARKS) and
provide patient feedback and case updates /outcomes
Advocacy and support service
 To provide support to women experiencing DVA referred or signposted by primary health
care clinicians from participating practices
 To provide direct casework support, advice, information and advocacy to women
experiencing DVA through telephone contact, and/or meetings at the relevant practice
Page 2 of 3
 To work with women experiencing DVA to increase their personal safety (and that of any
children) and inform them of their rights and options in terms of housing, legal and
welfare rights
 To develop good working relationships and liaise with outside agencies when needed.
This will include referral to colleagues within the specialist agency, to other specialist
DVA services or other external agencies when appropriate
 To keep accurate records of all work done with or on behalf of clients and produce
written reports as requested, including a monthly report of referrals from clinicians
participating in the IRIS programme and the take up of these referrals advocacy
including outputs and patient outcomes
 To contribute to monitoring and evaluation of the project.
Administration and Monitoring
 To work within BSWA’s administrative and financial systems
 To keep accurate records of financial transitions in line with BSWA’s procedures
 To ensure that Health and Safety records are kept up to date
 To monitor and evaluate the service, via various methods including feedback from
service users
 To contribute where appropriate to the preparation of returns for funders
 Communication:
 To ensure that all staff team members are aware of any matters that are relevant to the
welfare and security of the staff, volunteers and service users by:
o Maintaining BSWA communication records
o Following safety procedures
o Attending team meetings
 To attend in-house training
 To attend support and supervision sessions with your line manager
 To develop a professional working relationship with external agencies
 To be involved in the Annual Review process
 To participate in multi agency work, including delivery of training and awareness
sessions, as agreed with your line manager
 To promote awareness of BSWA services and the impact of domestic violence on
women and children
 Training:
 To identify and attend training relevant to the post in agreement with your line manager
 To participate in the development and annual appraisal of a personal individual
development plan with the line manager
 General:
 To work within BSWA policies and procedures and demonstrate a commitment to the
values and ethos of BSWA
 To work within BSWA’s framework for equal opportunities and anti-discriminatory
practice and offer an equal service to all women, children and young people regardless
of age, class, culture, language, race, religion and sexual orientation
 To maintain the confidentiality of women and children using the service and in all matters
relating to the organisation
 To work within BSWA and local multi-agency safeguarding procedures.
 To maintain an awareness of the issues surrounding domestic violence on a national and
local level
 To ensure the efficient use of resources at all times
 To undertake any other duties required by BSWA, which may arise incidentally, develop,
or be assigned commensurate with the post 

Independent Domestic Violence Advocate

Location: Warwickshire

Salary: £25,104 per annum

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

The independent domestic violence advocate will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children. This will involve establishing and prioritising the risks to and the needs of survivors of domestic abuse and developing and delivering individual support and risk management plans in partnership with other agencies who attend the MARAC.

The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

The successful candidate will have significant proven experience of providing emotional and practical support to survivors of domestic violence. You will understand the legal system in how it relates to survivors of domestic violence and have strong communication skills to deliver presentations and reports to stakeholders effectively. An ability to work independently and prioritise a busy workload is essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Closing Date: 9.00am Monday 1st November 2021

Interview Date:  Tuesday 9th November 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Thank you for considering a Youth Intervention Practitioner role with Redthread. We are a team of compassionate, collaborative and courageous professionals, committed to empowering young people to change their lives. The past year has seen an increase in demand for our service and we are now looking to appoint two additional Youth Intervention Practitioners.

Both roles are part of our Youth Violence Intervention Programme (YVIP) in Birmingham and will work across three hospital sites – Queen Elizabeth Hospital (QE), Birmingham Children’s Hospital (BCH) and Heartlands Hospital (HH). The roles are based at QE and will visit and take referrals from the other sites on a regular basis.

As a Youth Intervention Practitioner based in the A&E departments you will support young people who are experiencing trauma or tragedy and their families. You’ll be part of a team that is fully embedded in the hospital and that is highly valued by clinicians and community partners alike.

To do this well you need to be a people person; passionate about supporting young people, and excited at the prospect of working in a fast-paced and exceptionally busy environment. You’ll need a proven ability to work with high risk, vulnerable young people and an understanding of the impact intense, short term work can have.

You must be a strong communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service.

In return, the successful candidates will receive a competitive salary, a supportive and flexible working environment, excellent staff training and development package and access to a range of employee benefits including access to enhanced employee assistance programme services, employer pension scheme contribution, enhanced annual leave and family leave entitlements and more.

For the full job pack, person specification and details on how to apply please see the job pack on our website by clicking the yellow button above.

Application deadline: 9am, Monday 8th November

Please Note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Who are Redthread?

Redthread empowers young people to thrive as they navigate the challenging transition to adulthood by integrating trauma-informed youth work into the health sector. Whether a young person has been the victim of a stabbing, is seeking support for anxiety, has suffered a sexual assault, or wants to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

Every year thousands of young people find themselves in hospital A&E departments as the victim of serious youth violence. Redthread’s Youth Violence Intervention Programme embeds youth workers in hospitals to intervene with these young people. The teams meet the young patients as soon as they can: in the A&E waiting room, on the ward, or even in the resuscitation bay. We believe that this moment of intense crisis when the young person is nursing a serious injury in the daunting environment of a busy hospital, often alone, can be a catalyst for pursuing positive change – a ‘teachable moment’.

Our teams build rapport with the young people, mentor and advise them, and support them to make long-term positive plans to break away from cycles of violence and offending. Problems include exclusion from education, employment or training, a lack of stability in housing, mental health concerns, unstable relationships, and reprimands due to criminal activity. Redthread capitalises on our partnerships to ensure long-term work and change is possible for each young person. The teams make well-judged referrals on their behalf and accompany them to initial meetings to ensure the transition is smooth. This work disrupts the cycle that can too easily lead to devastated communities and an exhausted healthcare and justice system.

Thank you for considering a Team Leader role with Redthread. We are a team of compassionate, collaborative, and courageous professionals, committed to empowering young people to change their lives. 

As a Team Leader primarily based at the Queen Elizabeth Hospital, Birmingham, you will enable the team to support young people who are experiencing trauma or tragedy and their families and hold a caseload yourself.

To succeed in this role, you need to be a strong leader who advocates for a trauma-informed approach for the team and for the young people we support. You’ll have extensive experience working with young people who are vulnerable and high risk, an understanding of the impact intense, short-term work can have, and a good understanding of the support ecosystem they need. You need to be a people person, able to build and maintain relationships with colleagues and partners and to be a nurturing line manager to a small team working in a busy hospital environment. 

You must also be a skilled communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service. 

In return, the successful candidate will receive a competitive salary, a supportive and flexible working environment, excellent staff training and development package and access to a range of employee benefits including; enhanced annual leave and family leave entitlements, employer pension scheme contribution, access to clinical supervisions, enhanced employee assistance programme services and more.

Please see the job pack attached and on our website for full details of the role and how to apply. 

Applications deadline: 9am, Monday 1st November

Please Note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Who are Redthread?

Redthread empowers young people to thrive as they navigate the challenging transition to adulthood by integrating trauma-informed youth work into the health sector. Whether a young person has been the victim of a stabbing, is seeking support for anxiety, has suffered a sexual assault, or wants to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

Every year thousands of young people find themselves in hospital A&E departments as the victim of serious youth violence. Redthread’s Youth Violence Intervention Programme embeds youth workers in hospitals to intervene with these young people. The teams meet the young patients as soon as they can: in the A&E waiting room, on the ward, or even in the resuscitation bay. We believe that this moment of intense crisis when the young person is nursing a serious injury in the daunting environment of a busy hospital, often alone, can be a catalyst for pursuing positive change – a ‘teachable moment’.

Our teams build rapport with the young people, mentor and advise them, and support them to make long-term positive plans to break away from cycles of violence and offending. Problems include exclusion from education, employment or training, a lack of stability in housing, mental health concerns, unstable relationships, and reprimands due to criminal activity. Redthread capitalises on our partnerships to ensure long-term work and change is possible for each young person. The teams make well-judged referrals on their behalf and accompany them to initial meetings to ensure the transition is smooth. This work disrupts the cycle that can too easily lead to devastated communities and an exhausted healthcare and justice system.

About Migrant help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for a number of Client Advisers to join our team on a 12-month fixed-term contract. There will be a potential for the role to be made permanent.

This vacancy is available in the following locations:

• Glasgow
• Wakefield
• ​Liverpool
• Derby
• Birmingham
• Cardiff
• London

Please specify in your application which location are you applying for.

​We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

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Purpose of the Job:

- Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers.

- To contribute to the overall success of the organisation in accordance with Migrant Help's aims and
objectives, by providing high quality service to clients

Duties and responsibilities:

- Provide advice and support to asylum seekers, within the specification of the Grant Agreement and
Contract with the Home Office.

- Provide a support service to asylum seekers to complete Asylum Support Application forms (ASF) for
support under Section 95 and Section4 of the Immigration and Asylum Act 1999.

- Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting
evidence within required timescales.

- Provide outreach for vulnerable clients and those with additional support needs, by appointment, at
designated locations, as required by the Regional Manager.

- Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment.

- Assist clients to notify the authority of prescribed change of circumstances.

- Provide guidance on immigration related matters advice within the scope of the relevant Office of the
Immigration Services Commissioner (OISC) accreditation level.

- Provide advice on general matters e.g. sign-posting.

- Provide advice on Voluntary Assisted Return.

- Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as
necessary.

- Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant
agencies for applicants with additional support needs.

- Deliver key touch point briefings to a high standard so that applicants fully understand the information
provided. Ensure that information books are given out accordingly.

- Provide information to service users in a timely manner, being aware of other appointments, dispersal
date.

- Make contact with dispersal accommodation providers and other relevant agencies, providing letters
as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.

- Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations.

- Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks.

- Ensure accurate records are kept.

- Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice
line out of hours service.

- Respond flexibly to provide cover for all other operational activities.

- Keep up to date with legislation and the impact it may have on service users.

- Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti-human trafficking operations etc.

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Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check (England only)

- This post is subject to a PVG check (Scotland only)

- This post is subject to Counter Terrorist Check (CTC)

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification. 

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 

• Be able to provide continuous UK address history for the previous 5 years.

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.