Outreach Worker Jobs in Islington, Greater London

Complex Needs Worker: Women Experiencing Homelessness

Our client, a leading homelessness charity based in London, are looking for a Complex Needs Worker to work in a complex needs service for women experiencing homelessness in south London. Due to a rise in female rough sleepers, and the need to safeguard the most vulnerable in society, a new female only rough sleeper service has been commissioned to provide support and ongoing casework to vulnerable women engaged at the service with the aim of rehousing clients into more independent accommodation. Clients will be referred to the service via homeless assessments services, street outreach teams and other referral pathways.

Candidates for this role will need:

• Experience of working with the homeless and ideally complex needs women and the challenges the specific client group face
• Experience of working in a homeless assessment capacity
• Resettlement experience and knowledge of housing options
• DBS certificate issued within the last 12 months or registered to the online update service

Candidate duties:

• Offering advice and guidance on housing and resettlement related issues to clients
• Overseeing the casework delivery for around 4 clients within a supported housing unit
• Conducting needs and risk assessments and putting in place well-being and risk management plans
• Presenting clients with resettlement options
• Assisting clients to obtain their welfare, housing and related rights
• Referring clients on to relevant specialist support agencies for their needs
• Multi-agency working on the clients behalf to deliver the best support package possible

If you are interested in this position, please apply as soon as possible or contact us immediately.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.
• An understanding of the advice needs and issues of the local community in a diverse inner-city area.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies.

Closing date: 9.00 am Tuesday 7th May 2024

Interviews will take place on: Thursday 9th May 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no: 1070263

“Providing free, independent, confidential and impartial advice”

Who are we?

Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.

We are a small, friendly organisation looking to expand our teams over the coming months.

The role

Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across England. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.

You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in BME groups as well as help groups develop opportunities for greater impact.

The role will be remote working with monthly meetings and project related travel across England.

Main responsibilities 

• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.

• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.

• Contribute to the development of learning, advice, support and resources for BME organisations.

• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.

• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.

• Produce reports for V4CE and funders on the impact and value of the outreach and development work

• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact

Person specification 

Education and Experience

· Knowledge of the issues and barriers faced by BME organisations and community groups

· Knowledge of individual BME organisational development needs and ability to add to this through consultation

· Knowledge of and commitment to the principles of equality and diversity

· Ability to analyse, synthesise and communicate complex issues in a clear manner

· Ability to plan and deliver training sessions

· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development

· Experience in roles involving stakeholder engagement and partnership building 

· Experience of relevant infrastructure or development work (desirable)

· Experience of project and budget management (desirable)

· Knowledge of charity law and guidance (desirable)

Personal Attributes

· Self-motivated and able to use initiative

· Ability to work independently and collaboratively in a team setting

· Proactive and responsive

· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy. 

· Excellent interpersonal skills combined with an ability to cultivate positive relationships

· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries

· Solid communication skills, both written and oral.

What do we offer?

Our benefits include:

- Competitive salary

- 25 days annual leave plus bank holidays

- Flexible working hours

- Remote working with travel to London

- Pension with 5.5% employer contribution

- Support with professional development

How to apply

Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button

Deadline: 23.59pm, 27th April 2024                               

Interview: Online interviews will be conducted in May 2024

Our Commitment to Equality, Diversity and Inclusion

We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.

If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.

 

Who are we?

Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.

We are a small, friendly organisation looking to expand our teams over the coming months.

The role

Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across London. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.

You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in London BME groups as well as help groups develop opportunities for greater impact.

The role will be remote working with monthly meetings and project related travel across London

Main responsibilities 

• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.

• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.

• Contribute to the development of learning, advice, support and resources for BME organisations.

• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.

• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.

• Produce reports for V4CE and funders on the impact and value of the outreach and development work

• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact

Person specification 

Education and Experience

· Knowledge of the issues and barriers faced by BME organisations and community groups

· Knowledge of individual BME organisational development needs and ability to add to this through consultation

· Knowledge of and commitment to the principles of equality and diversity

· Ability to analyse, synthesise and communicate complex issues in a clear manner

· Ability to plan and deliver training sessions

· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development

· Experience in roles involving stakeholder engagement and partnership building 

· Experience of relevant infrastructure or development work (desirable)

· Experience of project and budget management (desirable)

· Knowledge of charity law and guidance (desirable)

Personal Attributes

· Self-motivated and able to use initiative

· Ability to work independently and collaboratively in a team setting

· Proactive and responsive

· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy. 

· Excellent interpersonal skills combined with an ability to cultivate positive relationships

· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries

· Solid communication skills, both written and oral.

What do we offer?

Our benefits include:

- Competitive salary

- 25 days annual leave plus bank holidays

- Flexible working hours

- Remote working with travel to London

- Pension with 5.5% employer contribution

- Support with professional development

How to apply

Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button

Deadline: 23.59pm, 27th April 2024                               

Interview: Online interviews will be conducted in May 2024

Our Commitment to Equality, Diversity and Inclusion

We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.

If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.

 

 

Bonny Downs Community Association has been working together to change lives and transform our community since 1998. Over the past 25 years our team has grown to provide a wide array of services that benefit Newham residents from all walks of life. 

This role is specifically funded through the Youth Endowment fund as a pilot project ‘Thriving Communities’. You will be required to work alongside Thriving Communities commissioners, as well as the project’s Youth Justice Worker’s, Educational Psychologist, and/or professionals assigned to individual young people’s cases- such as teachers, social workers and mentors. The Thriving Communities project is a small part of a wider collaborative project, EMPOWER YOUTH, delivered by two partner charities so, although this position is based at BDCA, you will be working closely with a second East Ham Youth Partnership Project lead and team of Sessional Assistants based at nearby charity The Renewal Programme (TRP). Staff from each organisation will work together to deliver the programme and cross-refer young people to activities led by both teams. You will also be required to work with BDCA’s own Children & Families team during the summer scheme and liaise with our marketing team all year round. External partner agencies that you will work directly with include Thriving Communities panel, Newham Youth Empowerment Service, Newham Community Engagement Team, local sports clubs and schools.

Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge? 

Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion Project Coordinator supporting older people to develop digital skills and improve their access to digital services.

You will champion the service and be responsible for working with people from initial referral completing assessments to understand a person’s situation, creating a goals-based plan to support clients to access digital skills training through group and 121 offers. You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.

This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton. 

Full details and the person specification can be found in the job pack, downloadable below.  

This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).   

Job Purpose

This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The Men’s Minds Project Coordinator will work closely with the members in shaping the service and ensuring voices of men in Hounslow are heard and acted upon. This service will be staffed with 1 part-time (25hrs per week) Project Coordinator and a pool of peer led volunteers. The Project Coordinator will be responsible for overseeing the volunteers.

Due to the nature of service, male applicants are strongly encouraged to apply.

The Role

The role of the Men’s Minds Project Coordinator is to arrange and coordinate a range of psychoeducation, and peer-led workshops which will be delivered weekly. With the addition of attending various community and stakeholder events to deliver the outreach strand of the service.

The role will require hybrid and flexible working: onsite for all the peer/psychoeducation sessions but the with expectation to be attending various community events and services to promote the service.

Key Responsibilities

For full list of responsibilities, see attached job description below.

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Create and maintain good working relationships with partner agencies
• Provide and manage resources for clients and staff

Person Specification

For full person specification, see attached job description below.

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress
• Experience of raising awareness and participation in outreach events
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours, during the day and on weekends

Responsible for corporate hospitality, the Administrator will provide excellent in-person customer care for visitors to the organisation’s central London Hub and act a first point of contact via the organisation’s in-bound telephone hunt groups.

Working in support of the Office & Facilities Manager, you will ensure the implementation of the organisation’s health and safety procedures on daily basis and contribute more generally to the management and maintenance tasks of the Hub and the broader Crane Grove estate.

Dynamic and able to contribute either independently or as part of a team, you will work with a hands-on approach to establish and help maintain the systems needed to propel the organisation forward.

You will also assist the Engagement & Communications department with ongoing outreach projects, by contributing to periodic fundraising fulfilment tasks related to appeals mailings, and by supporting outward-bound telephone campaign tasks.

Your knowledge, flexibility, energy, and professionalism will place you at the heart of the team making you a vital component in the organisation’s continuing success. 

Aid to the Church in Need is a Catholic charity, supporting persecuted and suffering Christians around the world.

Working alongside the existing Community Fundraiser in London, this role will engage with the Dioceses in Westminster, Brentford & East Anglia to establish and strengthen links to individual bishops and diocesan communications staff. Attend parishes to deliver weekend fundraising appeals as well as giving talks and presentations to parish groups.  

Developing strong links for ACN with educational and pastoral networks in Schools, Colleges and Universities, building relationships and supporting them in delivering the ACN Schools Programme, boosting the take up of the programme, increasing school engagement and delivering assemblies in person and virtually.

A driving licence and access to a car is essential for this role.

Main Location : Central London

Hours: 35 hours per week

Salary: £27,583 to £34,479

About Future Men: Are you passionate about providing mentoring support to boys and young men? This is an exciting opportunity to be part of a specialist and dynamic charity providing emotional and practical support to boys and young men.

At Future Men, through our practice-led services, we work with boys and men from childhood to 25 to help them become healthy, dynamic, future men. From structured school programmes and youth hubs, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including of race, income, and community.

Facilitator - School Delivery

As a Project Coordinator you will be responsible for delivering group and one-to-one support in primary and secondary schools as part of the Boys' Development team. Our work in primary school is with Year 6 and in the secondary school we work with Year 7 to 11 .  A key element of the work will be to deliver the sessions face to face and maintain good working relationships with the schools and the partner organisations we are supporting. Managing your calendar on a week to week basic and liaising with school staff as part of the support for mentees. 

What we can offer you

• Pension Scheme
• Cycle to Work Scheme
• 28 days

Enjoy meeting new people, helping them, and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector? We have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. Homeless Link are looking for a new Database Support Officer to bring their enthusiasm and technical and communication skills to our fast-paced environment, which nurtures future development opportunities.

CHAIN stands for the Combined Homelessness and Information Network and is a multi-agency database for rough sleeping services in London. It plays a central role in the sector, allowing workers to share information with each other and ensuring their clients get the right support. CHAIN is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.

This is an exciting time to become a Support Officer for CHAIN, as we carry out some major upgrades to the system and implement new ways of working.  This dynamic role requires a flexible skillset, responsiveness, and a willingness to learn. Working collaboratively in a small team, you will:

• Develop relationships with rough sleeper outreach services, enabling them to make the best use of CHAIN to support their clients
• Help to run the busy CHAIN Helpdesk service, fielding a wide range of enquiries and requests
• Create bespoke reports and statistics • Facilitate training sessions, inducting workers on how to use the database, as well as helping them to understand the context of the system, and our data protection policies 
• Participate in the ongoing development and improvement of the system

The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail, and problem-solving skills. You’ll have a high level of expertise in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access and Salesforce, as well as your understanding of data protection policies, and of the work of the homelessness sector.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For full details of the role and how to apply follow the link to visit our website.

JOB DESCRIPTION

As we have launched our ambitious 5-year strategic plan this post will play a key role at Greenwich Students’ Union in supporting students to stay and succeed at university.

GSU Advocacy and Policy Team is leading an award-winning outreach project that seeks to support students to stay and succeed at Greenwich. A team of part-time student staff call 1000’s of students each term, supporting them to navigate University life, services and GSU. This role will support the award-winning team to deliver proactive supportive calls to students.

In this post you will :

• To supervise the retention calling project staff
• To support with escalations for students experiencing difficulties
• To spot trends in student issues and assist with reporting

We’re looking for an enthusiastic candidate who has an interest in supporting our students to become their best.

You don’t have to come from a higher education background, but you should have an interest in supporting students to succeed.

This role sits within the Advocacy and Policy Team and focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.

Duties and Key Responsibilities

This post holder will be part of the Advocacy and Policy Team and will be expected to contribute to the department’s wider objectives and planning.

Delivery of Outreach

• Coordinate the team to deliver outbound phone calls and taking inbound calls in a call centre model, including opening and closing
• Ensure that the quality of personal outreach delivery is consistent and in line with the agreed scripts and conversation structures to support students
• Ensure the team provide excellent customer service to students, at all times seeking to support students’ needs appropriately, clarifying information and providing appropriate solutions
• Support other retention and wellbeing initiatives throughout the year

Supervision

• Support with training and development of student-staff team
• Support with the scheduling of shifts, monitoring of attendance and submitting of payroll
• Undertake 1-1’s with student staff, identifying additional support

Signposting & Monitoring

• Keep accurate records of all calls and student outreach in line with provided data tools
• Support callers to identify potential concerns from students and signpost students to the most relevant support pathway
• Closely monitor for any safety or safeguarding concerns from students, and support with escalations
• Support with the analysis of issues and regular reporting as directed

Personal Learning and Responsibility

• Undertake all training and development as required within the role
• Take responsibility for personal learning and development

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote liberation, diversity and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive
• information about individual organisations and/ or clients or staff and Project data.
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post.

PERSONAL SPECIFICATION

Experience

• Relevant experience working in a customer or support service-aligned role
• Experience of time management
• Experience of working well within a team to achieve targets
• Experience drafting reports with an eye for detail.

Knowledge

• Clear communication skills, particularly over the phone and by e-mail
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently, and effectively.
• Sensitivity and understanding for others, utilising active listening skills
• IT skills at a level that supports logging of data, email, internet, and database.
• Time management and organisational skills.
• Ability to engage with new people and build rapport quickly.
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team.
• Ability to stay focused and efficient in the face of changing priorities.

Education/Training

• No specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required

Essential Personal Attributes and other requirements

• A role model who promotes high standards of ethics, integrity and honesty.
• Able to travel between campuses on occasion. Mainly based at Avery Hill – free inter-campus bus service available.
• Works well in a team with a flexible approach to work.
• An ability to apply awareness of diversity issues to all areas of work. Commitment to the values and ethos of GSU

Visa Requirement

Please note that the successful candidate will need to have the right to work in the UK. GSU is unable to sponsor an employment visa for this role.

Community Manager

A little bit about who we are:

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.

Some of the things that we are looking for in our Community Manager:

- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements

You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager

Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40

Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops

Closing date; 05-05-2024

REF-213 370

We are looking for an advice professional who understands best practice in delivering advice in a 1-2-1 or group setting. You must be passionate about supporting students and improving the student experience at UWL! 

The Student Advisor is a key role within the UWLSU’s Advice and Wellbeing team. The Student Advisor will deliver case-based advice and advocacy interventions to hundreds of students each year to an excellent standard. The post holder will work to ensure that our students are supported through academic regulatory processes such as mitigating circumstances, academic appeals, complaints and disciplinary processes at UWL. They will provide independent, non-judgmental and accessible advice to students that will empower them to make informed choices about their case. An understanding of external support networks is also advantageous, as our Advisors are expected to identify and provide signposting guidance to students that will help them access suitable support outside of the SU and University. We also pride ourselves on our partnership work with the University of West London and as such the postholder will be expected to demonstrate commitment to working in partnership with key stakeholders in the student experience at UWL. 

Our Advice Service is non-traditional, dynamic, proactive and strategically-driven. We are looking for an individual who identifies with our mission to creating a transformational student experience and supports students’ sense of wellbeing whilst at University. You will have experience in working with and supporting individuals and groups with advice, and may have experiencing or advocating for individuals or groups in meetings or hearings. You will have experience of working effectively on your own initiative, turning around complex work, and being able to coordinate small-scale events to support with our outreach to students. You will have a strong commitment to equality, diversity and inclusion, understanding the importance of positive working relationships. We are looking for a candidate that displays high levels of self-awareness, empathy and the ability willingness to learn new skills and responsibilities.