Outreach worker jobs in Islington, greater london
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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Oremi Centre in Notting Hill.
Sounds great, what will I be doing?
You will be providing holistic, person‑centred support to a group of allocated service users, using SMART planning and the recovery approach to promote independence, stable accommodation and a good quality of life. Your role includes visiting individuals in their homes or community settings, creating effective interventions for those who are hard to engage, and encouraging involvement with community and faith-based networks. You will support access to medical and mainstream services, complete and review needs and risk assessments, and work to reduce unplanned hospital admissions. You will also develop and review support plans collaboratively and liaise with external agencies to ensure coordinated care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience of supporting people with mental ill health and complex needs, along with a strong background in community‑based or outreach work. The role requires the ability to help service users achieve their goals, underpinned by excellent knowledge of mental health symptoms, treatments and early signs of decline. You will understand health and safety in community settings, person‑centred planning and the recovery approach. A commitment to equality, diversity, dignity and choice is essential, as is awareness of welfare benefits. You will also demonstrate solid safeguarding knowledge and the confidence to act appropriately when concerns arise.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.
The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.
This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.
Key Responsibilities:
· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
· Engage marginalised communities to improve access to mental health services and reduce stigma.
· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
· Deliver culturally appropriate engagement and awareness activities in partnership with local services.
· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.
About You:
· Experience in mental health, crisis intervention, or community outreach.
· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
· Ability to provide trauma-informed, person-centred support.
· Excellent communication and partnership-building skills.
· Passion for reducing mental health stigma and improving access to support.
Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please ensure your cover letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.