Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Worker Responsibilities:

Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Support Worker Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Adviser (Telephone)
Location: Warrington
Contract type: Permanent
Hours: Full time, 35 per week. Working pattern will be variable including regular evening and weekend shifts as part of a rota.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing Date: 29 April 2021
Interview Date: 6, 7 and 10 May

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 98483

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. 

This role involves providing a high-quality Domestic Abuse service.To work with clients (as individuals and in family groups) on a one-to-one basis and in groups to enable them, to remain safe. To enable clients to develop themselves and advance their independence, assisting them to access employment, education and training.  Contribute to their community whilst remaining safe and successfully managing their own home. 

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. 

this role would work with other professionals to develop and deliver services to perpetrators of domestic abuse in a timely manner and work with the perpetrator and the family to assess and manage the risk of further harm ensuring that the perpetrator accepts responsibility for their actions and is working to change their behaviour.

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You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24-hour Supported Housing service, Derwent Square, in Liverpool is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

The salary for this role is £17,375.00 per annum.

This is a permanent role requiring the post-holder to work 37.5 hours per week.

Closing Date for applications is 26th April 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits?

Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone

Morgan Hunt are working with a Housing provider whose mission is to transform the lives of vulnerable people. They do this through support and outreach that is tailored to the needs of the individual, with the aim of turning their lives around and living independently.

We are currently looking for a Residential Support Worker to work across Warrington and surrounding areas.

As a Residential Support Worker you will;

• Work with individuals with complex needs to deliver personalised support plans tailored to their needs
• Deliver ASDAN independent living programme to individuals in either a residential setting / outreach in the community
• Conduct welcome and induction for new service users
• Complete ongoing assessments of individual needs
• Assist service users to access education, training and / or employment opportunities
• Prepare reports and liaise with external agencies and professionals around the support of each individual
• Assist with the move on of service users when required

The successful candidate for this role will have experience of;

• Working with vulnerable client groups including care leavers, young people, mental health, homelessness, substance misuse, domestic violence as Support Worker / Project Worker / Housing Officer /
• Working withing the community, supported housing and / or residential settings
• Supporting individuals towards independence
• Multi - agency working, signposting and referring on to specialist organisations when required
• Using initiative and lone working
• Preparing incident reports and having the confidence to respond to challenging behaviour

Due to the nature of this role, an Enhanced DBS is required and a car driver would be beneficial.

For more information on the role of Residential Support Worker, please contact Annabelle Walster

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. 

This role provides a high-quality domestic abuse service to clients living in dispersed properties and resettlement. To work with clients on a one-to-one basis and in groups to enable them, having left a DV situation to, remain safe to enable clients to develop themselves and advance their independence, assisting them to access employment, education and training.  Make a contribution to their community whilst remaining safe and successfully managing their own home.

Would you like to work for a charity dedicated to improving life for brain tumour patients and families? 

Brain Tumour Support are seeking two part-time Support Professionals, one for North West England and one for South East Wales . 

Our support service offers emotional and practical support, information and guidance to anyone affected in any way by a brain tumour diagnosis. 

Hours: 21 hours, over 3 days required between 9am-5pm, Monday to Friday with occasional weekend and evening work

Salary: £21,089 pro rata, 20/35 equates to £12,653 pro rata

Role 1:  North West England   Working: From home.  Providing support to areas of the North West of England including: Cheshire, Greater Manchester, Merseyside, Wirral, Lancashire and Cumbria.  Support to clients is currently provided via telephone, email, text, social media, zoom one-to-one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face-to-face support resumes so a full driving license is required.

Role 2: South East Wales Working: From home.Providing support to people in the areas of Aneurin Bevan University Health Board, Cwm Taf Morgannwg University Health Board, Cardiff & Vale University Health Board and Velindre Cancer Centre.  Support to Clients is currently provided via telephone, email, text, social media, zoom one to one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face to face support resumes so a full driving license is required.

Are you: Self-motivated, emotionally resilient, well organised and able to relate positively to people?

We need: An enthusiastic, empathetic, well organised and resilient support provider.

For this position we need someone who is comfortable talking to individuals experiencing difficult times coupled with an ability to build good working relationships with families, stakeholders and professionals.

You will have experience of supporting someone with a life limiting or life threatening illness; an understanding of the impact of a brain tumour diagnosis; an understanding of general support practices coupled with excellent interpersonal and organisational skills; experience of working as part of a team and on your own; experience of group facilitation and offering one to one support. You will be working with vulnerable adults so boundaries and confidentiality are important.

A degree of flexibility will be required in this role due to Covid-19 and the changes we have been forced to make to our support services.  Our face-to-face support has transitioned to digital support during this time and therefore our service provision is continually under review.

Role 1 North West England:  The original post was funded by Macmillan Cancer Support, therefore Brain Tumour Support will apply for the successful applicant to be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Role 2 South East Wales:  The post is funded by Macmillan Cancer Support until April 2022 so the successful applicant will be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Interviews will be held on:

Role 1 North West England: Tuesday 11th May 2021 via zoom.

Role 2 South East Wales: Thursday 13th May 2021 via zoom

It is hoped that the successful candidates can start work early June 2021.

This is an exciting new role working in the community alongside Merseyside police and other
partner agencies delivering the ‘About Face Deferred Prosecution Scheme’ across all areas of
the county. The aim of this project is to support arrested individuals who meet relevant criteria
and show a motivation to change. The individual is expected to engage with the support for a
period of at least 16 weeks and if successful in doing so, will have their case considered as no
further action required.

RESPONSIBILITIES
Your main responsibilities will include:
• Key working male and female clients who have been arrested in order to support them toward a crime free future.
• Managing a caseload of no more twelve individuals at any one time.
• To formulate a person centered plan of support for clients and to support individual to work toward reaching subsequent goals.
• Identifying, assessing and minimising risk to clients, yourself and others.
• Delivering elements of ‘The Restoring you course’ within nominated persons if and when required.
• Lone working is an integral part of this role as is working as part of a team.
• When appropriate working with and alongside family members will be an important element of this scheme.
• Signposting individuals to support services to meet the goals on the individual plan. A successful candidate should be competent in multi-agency working.
• Running group sessions for clients if and when required.
• Regular feedback, team meetings and review meetings with line manager.
• Regular communication of updates with officers in charge of an individual’s case.
• Arranging and attending appointments alongside individuals where appropriate.
• Availability and flexibility to include evening and weekend shifts if necessary, as well as being a regular part of the on-call rota.
• Following up and completing all appropriate paperwork and details of client; including on line reporting.  Including, weekly reviews, daily logs and inductions. Using the ZOHO CMS system to complete these tasks.
• Ensuring progression of the client personally and through the journey within the criminal justice system.
• Liaising and working in partnership with organisations and individuals regarding both the client and City Hearts in a professional manner - including but not limited to Merseyside police, HM Probation service, Crown  Prosecution service as well other agencies and medical professionals.
• Identifying along with other key performance indicators and ensuring accurate logging of support provided.
• Ensuring all course paperwork is being completed correctly and in a timely fashion.
• Ensuring exit strategies are being prepared in a timely fashion.
• Carrying out inductions, weekly reviews and updating IT system.
• Ensuring adherence to all internal procedures regarding City Hearts, the client and legislation.
• Promoting City Hearts – this may include attending events on behalf of City Hearts as a whole.
• Please note there is an occupational requirement due to the nature of this role for the applicant to be male.
Any other duties that are commensurate with the role.