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Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Engagement Events Manager plans and delivers cultivation and stewardship events that meet and exceed our engagement objectives. Sitting within the Philanthropy team, the Engagement Events Manager builds strong working relationships with colleagues across Fundraising and the Trust to deliver successful and inspiring events. The role is responsible for delivering and managing a variety of events, from webinars and receptions to dinners and VIP tours for our high value fundraising team, including major and principal donors, trusts and foundation and corporate partners. Work alongside the Head of Philanthropy to develop and deliver the high value events strategy.
Key Responsibilities
- Lead on the inception, development, project management and end-to-end delivery of a portfolio of bespoke events for our charities. The events programme will maximise donor cultivation and stewardship opportunities. Including, but not limited to: dinners, receptions, round table discussions, lectures, VIP tours and online events.
- Prepare and maintain a project plan for each event, and manage multiple, competing deadlines whilst maintaining a high level of attention to detail.
- Manage budgets, milestones and KPIs to monitor and respond to performance. • Provide regular event status updates to the senior and fundraising stakeholders, and to flag risks and proposed solutions well in advance.
- Grow and enhance our cultivation and stewardship events fundraising programme and deliver an excellent portfolio of activity based on audience insight and feedback.
- Prepare and deliver event briefings for assigned events, providing briefings for internal and external stakeholders, including board members, trustees and VIPs.
- Lead project group meetings for events, with both internal and external stakeholders.
- Respond to enquiries from staff, patients, donors, potential donors and suppliers.
- Advocate best practice across the team by preparing meeting materials and following up with comprehensive minutes to ensure good communication.
- Develop and maintain excellent relationships with internal colleagues and external stakeholders to ensure effective collaboration during the event process, including personal assistants and external suppliers.
- Measure the impact of all assigned events through evaluation and strategic follow-up activity, keeping templates up to date and fit for purpose.
- Contribute to the wider fundraising team, taking a proactive approach to working in a high performing and collaborative team.
- Supervise staff and volunteers at events.
- Work in a hot desk environment, at least two days per week of meaningful time in the Foundation’s office, plus time within a hospital or other sites as required.
- Create policies and templates regarding events at all levels and audiences.
- Be the Engagement Events subject matter expert to advise fundraisers and the wider team on how to deliver impact through events and align individual events to the overarching events strategy.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Excellent verbal and written communication skills.
- Ability to plan and deliver projects within budgets and on time with attention to detail. • Computer literate (i.e. Word, Outlook, Excel).
- Flexible approach and willingness to attend some commitments outside of regular hours.
- Team player attitude with a willingness to step in to support others where needed.
- Confidence working with senior stakeholders and VIPs.
Knowledge, experience, and qualifications:
- Experience of delivering successful event/project management in a fundraising environment, including planning and delivering a portfolio of events/projects to meet targets and within budget.
- Proven track record of building and maintaining relationships with a variety of stakeholders from diverse backgrounds.
- Knowledge of digital events tools such as webinars and/or online community platforms.
- Knowledge of a Fundraising database (e.g. Raiser’s Edge or Salesforce).
- Knowledge of fundraising regulation (e.g. Fundraising code of conduct and GDPR).
- Understanding of NHS Charities or healthcare fundraising.
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
About the role:
Imperial’s Regular Giving and Legacy team is seeking a coordinator to support their fundraising programme. Are you interested in a varied and interesting role within a high performing team at a university which is not only world leading, but also world changing? Are you a talented administrator looking to get started in fundraising? Then this could be the role for you.
For this role you will need to demonstrate outstanding organisational skills, be process-led and have excellent communications skills, strong attention to detail and the ability to work with a wide range of individuals.
What you would be doing:
Imperial’s Regular and Mid-Level Giving programme raises funds to advance the work of the University. The programme focuses on using direct marketing such as direct mail, email and telephone campaigns to solicit support from alumni through regular donations, mid value gifts and gifts in wills. The team coordinator is the lynchpin of the programme and supports the team in all aspects of direct marketing fundraising and administration.
Duties and responsibilities
Your responsibilities will be wide-ranging, but the key duties are:
• Support the telethon fundraising campaigns, direct marketing fundraising appeals, and managing your own fundraising projects such as emails and social media.
• Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the team to draft and send appropriate responses.
• Collect, collate and manage case studies, including building relationships with students.
• Support the team with general administrative and office duties such as booking meeting rooms.
• Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.
• Support with the team with budgets including raising PO’s and tracking invoices.
What we are looking for:
In order to hit the ground running, you will need to possess the following required skills:
• Experience of working in a customer, alumni or donor focused environment.
• Excellent organisational skills, ability to manage a varied workload and a process led approach.
• Outstanding communications (both written and oral) and interpersonal skills
• Ability to communicate effectively and concisely with a range of internal and external stakeholders, at all levels.
• A proven track record of outstanding attention to detail and methodical approach to work.
• A sound understanding of customer relations databases (CRM) to manage customer/donor data.
What we can offer you:
• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further Information
This is a full-time open-ended post (not less than 35 hours per week).
For your reference, the following text will appear on all adverts on our jobs website and doesn’t need to be included in other sections of the job advert.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
If you experience any technical issues while applying online, please don't hesitate to email us. We're here to help.
Closing date: 30th September 2026
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
