Parent services coordinator jobs in Manchester
About the role
Our Mentoring Service Coordinator plays a central role in ensuring that our mentoring support for serving personnel, veterans and families runs smoothly, safely and effectively every day.
This is a key operational position at the heart of our mentoring pathway — the first point of contact for enquiries, a reliable source for guiding cases through the system, and the person ensuring that quality, consistency and safeguarding remain at the forefront of everything we do.
This role is vital in coordinating the entire volunteer journey – from recruitment and onboarding through to training, compliance and offboarding – ensuring every mentor enjoys a positive, well‑supported and consistent experience throughout their time with the service.
You will act on behalf of the Service Manager in day‑to‑day operations and during periods of absence, ensuring continuity and confidence across the service.
About the Team
You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.
About you
You’ll be confident working with sensitive, complex and sometimes emotional situations, drawing on sound knowledge of safeguarding, confidentiality and GDPR to ensure every interaction is handled safely and appropriately. Accuracy matters in this role, so you’ll take pride in maintaining high‑quality data and applying robust quality‑assurance processes to support safe, consistent service delivery.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
You’ll have experience of working with volunteers or volunteering yourself, and understand what good volunteer practice looks like — from recruitment and induction through to ongoing support, management and recognition. Strong communication skills will enable you to build positive relationships with a wide range of people, whether internal colleagues, external partners, beneficiaries or volunteers.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
How to apply
For more information and to apply, pease click Apply. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Registered Charity
11 - 20
Supporting families to give their children the best possible start in life, because we believe childhood can't wait
The client requests no contact from agencies or media sales.
Thank you!
Role: GFS Group Coordinator Eccles
Job Title: GFS Group Coordinator Eccles
Location: Eccles (M30 0QN)
Salary: £17.08 per hour – across 39 weeks per year (£3,330.60 per annum – actual)
Holiday entitlement: 25 days pro rata (paid, not taken as leave)
Reporting to: Delivery Manager
Hours: 5 hours per week (variable) including Wednesday evening
Contract: Term time only
Statement of exemption with reference to the Equality Act 2010
Sometimes our posts are restricted to women applicants only under the Equality Act. A central part of the GFS approach is to provide single-gender spaces. This will be highlighted on the role description where appropriate.
This role is open to women applicants only (see Equality Act statement above)
As a GFS Group Coordinator, you will play a hands-on role in leading weekly group sessions for girls and young women. You will plan and deliver activities, build positive and trusting relationships, and create a space where girls feel safe, welcome and able to be themselves.
You will also coordinate volunteers who support session delivery, communicate with parents and carers, build local relationships and ensure the group runs safely and smoothly in line with GFS policies.
This role is suitable for people early in their youth work career, as well as those with more experience who enjoy direct delivery and relationship-based practice.
Timeline
- Closing date: Monday 9 March, 9am
- Optional Q&A Session: Wednesday 4 March, 12noon
- Interviews: Wednesday 18 March and Thursday 19 March
How to Apply
How to apply, please provide the following:
- Complete an application form which includes three tailored questions designed to help you demonstrate your experience, motivation, and alignment with the organisation’s values.
- Please send your completed application form, along with your most recent CV and the optional diversity monitoring form. We shortlist anonymously, so please remove any personal identifying details from your CV before sending it.
We offer an optional Q&A (on the date above) to all potential candidates. This is to talk about the organisation, explain the process and help candidates put in the best possible application. This is not part of the formal assessment, but an informal opportunity to see if we feel like a good fit for you. You can register your place by emailing our recruitment team. If you have any questions about the role but cannot attend the Q&A, please email us to arrange an informal conversation.
Please see job pack for full details.
The client requests no contact from agencies or media sales.
Thank you!
As Youth Worker you will use your experience of working with children and young people to:
- Work alongside the Youth Coordinator to develop and deliver an agreed project plan that meets the requirements of funders and local team priorities, in line with Diabetes UK processes and policies.
- Support young people and volunteers to understand and grow their strengths and skills, empowering them to take action, support others and make change happen.
- Continuously improve our impact and engagement with young people and the diabetes community, identifying opportunities to share learning and good practice across teams.
- Work with colleagues to grow and enhance our engagement with young people, creating opportunities for long term relationships and involvement of young people in the wider work of the charity.
The client requests no contact from agencies or media sales.