Part jobs in mill hill, greater london
Goodman Masson are delighted to be partnered with the Black Researcher Consortium to recruit for their Chair of the Board.
The Black Researcher Consortium is a newly formed community interest company (C.I.C.), designed, developed and built by people with Black heritage, for people with Black heritage. The Consortium objects are to address the systemic under-representation of Black researchers across educational institutions, research organisations, government, and industry environments in collaboration with Black researchers, Black-led community initiatives and all those bridging the systemic gap, connecting Black researchers.
As the Chair, you will be responsible for overseeing appraisal process for board members and consortium director.
Main Responsibilities Include:
- Lead the Board in ensuring it fulfils its responsibilities for the governance of the Consortium
- Work in partnership with any executive directors
- Carry out an annual appraisal of the Executive Directors
- Chair the Board meetings and Annual General Meeting
- Represent the Consortium at events and on other related boards or working parties
Essentials:
- Prior experience as a Chair
- Ability to adopt an inclusive chairing style
Monthly working pattern: 4 board meetings, 1-2 strategy days, and committee meetings, amounting to 3 days a month.
Salary: £4,680 per annum
Application Process:
To apply for the role please submit an updated CV along with your response (no more than 300 words to each question) to the following questions to Dan Kelner at Goodman Masson:
Video submissions are accepted as answers to these questions as well. Please do try to limit to around a minute long due to file size restrictions, please send these to also.
Questions:
- Culture, community, and collaboration have been key in the background to BRC thus far, can you tell us what actions you have undertaken in any arena that will help us to achieve a welcoming and inclusive panel, committee, or board.
- As a new organisation, the BRC will face numerous strategic challenges including navigating a complex external political environment, but also internal challenges in navigating and defining our own mission. Can you identify some of the challenges you anticipate for us and any experience you have had in addressing challenges in other arenas.
- In addressing the under-representation of Black researchers, a big part of the role of Chair will be in representing the Consortium in a public arena which does not always shine a positive light on initiatives like the BRC. Can you tell us about an experience of facing adversity when acting in a professional capacity in a public arena on a highly scrutinised topic?
- Please feel free to add any other comments that you think might be useful in understand what you will contribute to the role of Chair of the Board
Timelines:
- Q&A session on Thursday evening the 30th of April Via Microsoft Teams (contact for an invite)
- Application deadline is 5th of May
- First interviews are on 19th of May
- Second interviews are on 2nd of June
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Prospectus is excited to be working with a human rights focused organisation to support the growth of their fundraising team. The new Philanthropy Manager will join the small team to build a new mid-value philanthropic income stream.
This organisation works to defend fundamental rights and hold power to account. Their legal challenges have played a pivotal role in successful cases including in just the last year:
- The fight against the Rwanda deportation policy
- The Government's attempts to renege on Windrush commitments
- Attempts to radically cut disability benefits to 100,000 people without lawful consultation
- Preventing the implementation of draconian and unconstitutional anti protest laws.
This Philanthropy Manager post is a hybrid position, with an office base in London (EC1V) . The salary is £45,885 FTE and the working week can be full time or part time with a minimum of 28 hours per week. Please get in touch to discuss further.
As Philanthropy Manager you will design, implement and manage a compelling, mid-value fundraising programme, including new donor acquisition strategies, stewardship marketing products, and supporter journeys, aligned with clearly defined KPIs. With a fantastic Events team and programme and strong networks, there is huge potential to increase engagement and income with this role. In addition, you will work closely with senior colleagues to select and manage implementation of a new CRM system to capture fundraising relationships and activity.
To be successful, you will have experience in mid (c.£500 - £5000 asks) -value fundraising from individual donors and will bring knowledge of membership fundraising schemes and/or donor development, including design and implementation of fundraising strategies and processes.
If you are interested in working for an organisation that represents and supports people marginalised through poverty, discrimination or disadvantage when they have been affected by unlawful state decision-making, the do get in touch to find out more.
How to Apply
Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application.
Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply (Application Form available via Prospectus). We look forward to connecting with you soon.
We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.
The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.
We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings.
We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.
Key tasks include
· providing efficient and effective support for meetings
· liaising with stakeholders including learners, training providers and employers
· data collection and reporting
· keeping accurate records in line with GDPR requirements
· updating documents and webpages
· liaising with finance colleagues to ensure timely invoicing and grant payment claims
Salary and benefits
· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution
- 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
- Flexible working arrangements
- Group life scheme
CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.
CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.
Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Human Rights Education Manager.
About the role
The Human Rights Education Team play a key role in achieving our goal of increasing knowledge and changing attitudes to human rights as well as building a powerful human rights movement. The Human Rights Education Manager is accountable for leading and developing AIUK's work to educate children, young people and adults - including activists. The day to day of this role involves leading the HRE Team to plan, deliver, monitor and evaluate high quality learning and training activities. The role also involves collaborating with partners and across the international Amnesty movement. This is a maternity cover role until August 2026. More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in team leadership and line management
- You can design and deliver high quality learning and training
- You collaborate and positively contribute to an inclusive culture
- You also have a good knowledge of education methodology and practice and an understanding of human rights
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Hospital Liaison Team Leader
Location: London, N15 6HR (You will be required to travel between locations, North Middlesex University Hospital and Whittington)
Salary: £30,350 to £43,675 per annum
Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
HAGA is seeking a compassionate and motivated Hospital Liaison Team Leader to join their dedicated team. This is a non-clinical role that plays a vital part in bridging the gap between clients accessing their alcohol services and those receiving hospital care—whether through emergency admission at A&E or ongoing treatment for other health conditions.
Primarily based at North Middlesex University Hospital, the role will also involve occasional travel to other hospitals within their localities to ensure consistent support for clients wherever they may present. The position is co-located between hospital settings and their Seven Sisters Road office, promoting strong integration and continuity of care.
You’ll manage a small, committed team and take responsibility for maintaining effective communication pathways between hospital staff and the service. Often, you’ll be the first point of contact for clients in clinical environments—offering reassurance, understanding, and practical support when they are feeling vulnerable and uncertain.
You will assess appropriate referral pathways, both within HAGA and with external services, while maintaining regular communication with both hospital teams and staff at the main office. You’ll oversee and coordinate this essential pathway to ensure seamless, person-centred care.
Skills and Qualifications
While team leader experience is desired, it is not essential. They welcome applicants with experience in the Substance Use field and/or hospital settings, as well as those with transferable skills suited to this role.
The successful candidate should also be open to working occasional evening hours if service demand indicates a future need for increased flexibility.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.
£26,208.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.
This role involves early and late shifts as well as occasional weekend and bank holidays.
For a full job description, please visit our website
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems
Desirable:
Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you an experienced and inspirational HR leader ready to make a difference in one of the UK's most iconic institutions? Westminster Abbey is seeking an Interim Head of Human Resources for a maternity cover position to join its diverse and lively community.
Westminster Abbey is not only a place of daily worship but also one of the UK's leading visitor attractions, welcoming over one million visitors annually with commercial retail operations a key part of our income. Our team comprises around 330 employees and a similar number of volunteers, all working together to support the Abbey's mission and unique culture. We also have a Choir School and therefore respecting schools HR policies and safeguarding adds complexity to our working environment.
As our Interim Head of Human Resources, you will oversee the embedding of a new HR structure, ensuring timely, effective and pragmatic HR support, and drive initiatives that foster a fulfilling workplace culture. Reporting to the Director of Finance & Deputy Receiver General, you will lead the HR team and collaborate with leaders to enhance organisational capability and employee engagement.
Key Responsibilities:
- Deliver a trusted, hands-on HR service that aligns with the Abbey's mission.
- Lead the HR department in strategic projects including EDIB action plans, mental health initiatives, and process optimisation.
- Ensure robust HR policies, practices, and compliance with employment legislation.
- Manage recruitment processes and promote the Abbey's employer brand to attract top talent.
- Develop a volunteer engagement strategy, enhancing their experience and alignment with the Abbey's values.
- Drive improvements in health and safety practices and lead safeguarding adherence.
- Shape organisational development strategies and promote learning and leadership.
- Enhance internal communications and employee engagement across the Abbey community.
What We're Looking For:
- A degree and MCIPD/FCIPD qualification (or equivalent).
- Proven experience as an HR leader in a high-profile, service-orientated environment.
- Strong knowledge of employment law, safeguarding, and performance management.
- Excellent communication skills with the ability to inspire and lead a team.
- A commitment to the Abbey's mission, values, and Christian ethos.
- Strategic thinking, discretion, and the ability to work under pressure.
This is a unique opportunity to lead HR operations within a historic and prestigious organisation that combines worship and heritage. You'll play a pivotal role in supporting a community dedicated to service, faith, and excellence.
Hybrid working of 60% office presence required.
We’re looking for someone with experience of delivering learning to run and manage our accredited in-house management training course and provide exceptional learning experiences to both our colleagues and volunteers.
About the role
You’ll deliver learning initiatives that will enhance our peoples’ experience at Parkinson’s UK (both employees and volunteers). This work will equip our people to better support the ambition of our People & Culture and organisational Strategy.
With a keen eye on external best practice, you’ll ensure we are delivering our effective learning opportunities that will help them succeed in their roles and enhance our ways of working.
What you’ll do:
- Work with Learning & Development specialists to develop and deliver learning opportunities for volunteers and colleagues
- Provide high quality support and guidance on learning and development to colleagues and volunteers
- Design and deliver learning opportunities and events where appropriate and in partnership with colleagues and volunteers
- Work closely with subject matter experts in the charity to understand and meet evolving learning needs
What you’ll bring:
- Experience of designing and delivering successful and impactful learning initiatives for both colleagues and volunteers
- Ability to develop concise and impactful training, both in person and virtual
- Proven ability to work collaboratively, with the ability to build rapport and relationships with colleagues and volunteers at all levels
- Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences
- An understanding of and commitment to inclusion as it translates to providing learning and development to colleagues and volunteers
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office
Interviews for this role will be held on Monday 12 May 2025.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Group FP&A Manager | £450 - £500 per day (Umbrella) | Hybrid | London | 6-months +
For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.
Main Duties:
- Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
- Deliver monthly MI reports
- Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
- Support multi-year planning
- Tracking and forecasting of financial KPIs
- Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
- Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
- Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
- Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
- Set planning and forecasting timetables for the organisation
- Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
- Support strategy in the collation and consolidation of 5-year planning
- Development and rollout of multi-year planning workbooks and processes
- Work closely with Shared Service Centre in India, supporting the FP&A team in-country
- Lead, manage and motivate one Financial Planning Analyst
Person Specification:
- Qualified Accountant with proven Group-level FP&A experience including MI reporting
- Experience managing the annual planning and reporting calendar
- Ability to build budgets, forecasts, and annual plans at Group level
- Annual planning and reporting at Group-level
- International and multi-cultural company experience
- SAP experience, financial modelling, and advanced Excel
- Shared Services experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We are seeking an experienced HR Manager to join the team here at Brixton House to provide expertise in employment related issues, and spearhead best practice and due process. If you are a clear and confident communicator with substantial experience in managing change, we'd love to hear from you.
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
- Always be welcoming to our international community
- Be radical and progressive in our thinking and activities
- Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
- Most importantly, always celebrate our unique identity and growing accomplishments
HR Manger Requirements:
- Level 5 CIPD qualified
- Proven HR generalist looking for their next big challenge.
- Computer literate including proficiency in Microsoft Office and Excel.
- Clear and confident communicator
- Keen attention to detail.
- Ability to plan, organise and manage own workload.
- Ability to support the implementation of equal opportunities, covering race, culture, religion, sexuality, gender and all other protected characteristics.
- Substantial experience in managing change and implementing new initiatives
Please upload your CV and Cover letter, no more than two sides of A4, addressing how you meet the Job Description and Person Specification by the closing date.
Closing Date: 14 May 2025
Interview Date: W/C 19 May 2025
Location: Brixton
Contract Type: Permanent
Hours: Part time, 32 hours per week
Salary: £40,000 (£32,000 pro rata)
Benefits:
- Flexible and hybrid working (minimum 3 days in the office)
- Edenred Staff Discounts,
- Eyetest Vouchers,
- Cycle2work Scheme,
- Employee Assistance Programme
You may also have experience in the following: HR Business Partner, HR Generalist, HR Manager, HRBP, HR Office, Human Resources, L&D Advisor, Learning & Development, Training Manager, Training Advisor, Recruitment, Retention, etc.
REF-221 246
We seek to appoint a community pioneer to launch ‘Earthed’, a new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)
Earthed will seek to ensure that our rural areas are not overlooked or suffer from neglect. We understand that deprivation and need in rural areas can be as acute as is present in larger cities and towns. There is a lack of services and transport, and this can increase a sense of isolation and compound problems further. In providing spaces where people can gather, we begin to walk alongside people and share experiences. In sharing experiences people can become change makers in their stories. Lives can be transformed by being present, hope-filled and by amplifying the voices of those in these communities.
You would join a team of community pioneers that form the Flourish team. We are passionate about enabling spaces where people can share time, build relationships and explore new and different ways of experiencing God and faith. We are seeking a curious and creative individual who is willing to be open to new ways of working and thinking.
If you have a heart for working within rural communities and are interested in helping to develop spaces where people can share time and build relationships, then we would love to hear from you. This is an exciting but quirky and innovative role and requires the successful applicant to be open to exploration and experimentation.
The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.
Salary - £15,568
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with the Black Researcher Consortium to recruit for their Chair of the Board.
The Black Researcher Consortium is a newly formed community interest company (C.I.C.), designed, developed and built by people with Black heritage, for people with Black heritage. The Consortium objects are to address the systemic under-representation of Black researchers across educational institutions, research organisations, government, and industry environments in collaboration with Black researchers, Black-led community initiatives and all those bridging the systemic gap, connecting Black researchers.
As the Chair, you will be responsible for overseeing appraisal process for board members and consortium director.
Main Responsibilities Include:
- Lead the Board in ensuring it fulfils its responsibilities for the governance of the Consortium
- Work in partnership with any executive directors
- Carry out an annual appraisal of the Executive Directors
- Chair the Board meetings and Annual General Meeting
- Represent the Consortium at events and on other related boards or working parties
Essentials:
- Prior experience as a Chair
- Ability to adopt an inclusive chairing style
Monthly working pattern: 4 board meetings, 1-2 strategy days, and committee meetings, amounting to 3 days a month.
Salary: £4,680 per annum
Application Process:
To apply for the role please submit an updated CV along with your response (no more than 300 words to each question) to the following questions to Dan Kelner at Goodman Masson:
Video submissions are accepted as answers to these questions as well. Please do try to limit to around a minute long due to file size restrictions, please send these to also.
Questions:
- Culture, community, and collaboration have been key in the background to BRC thus far, can you tell us what actions you have undertaken in any arena that will help us to achieve a welcoming and inclusive panel, committee, or board.
- As a new organisation, the BRC will face numerous strategic challenges including navigating a complex external political environment, but also internal challenges in navigating and defining our own mission. Can you identify some of the challenges you anticipate for us and any experience you have had in addressing challenges in other arenas.
- In addressing the underrepresentation of Black researchers, a big part of the role of Chair will be in representing the Consortium in a public arena which does not always shine a positive light on initiatives like the BRC. Can you tell us about an experience of facing adversity when acting in a professional capacity in a public arena on a highly scrutinised topic?
- Please feel free to add any other comments that you think might be useful in understand what you will contribute to the role of Chair of the Board
Timelines:
- Q&A session on Thursday evening the 30th of April Via Microsoft Teams (contact for an invite)
- Application deadline is 5th of May
- First interviews are on 19th of May
- Second interviews are on 2nd of June
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Executive Assistant
London
£30,500 - £35,000
EA to the Registrar, Deputy Registrar and Executive Director of the Membership Support and Global Engagement (MSGE) department
Working arrangements: Hybrid working, with a minimum of 6 days per month in the office
Contract: 12-month fixed term contract (maternity cover)
Our client is seeking to recruit an enthusiastic, highly organised and proactive EA to work with the Registrar, Deputy Registrar and Executive Director leading the Membership Support and Global Engagement department (MSGE)
They are a membership organisation which represents 40,000 doctors worldwide, educating, advising and working with government, the public, patients and carers, and other professions to improve health and healthcare. The Registrar is a Senior Officer with specific responsibility for work relating to the RCP’s membership, professional matters, professional governance, global, workforce and our relations with the NHS. They are supported a Deputy Registrar, an Executive Director and a team of officers and staff.
Responsibilities
- Provision of a comprehensive, efficient EA service to the Registrar, Deputy Registrar and Executive Director (ED) of the Membership Support and Global Engagement (MSGE)
- Proactive management of varied business activities, including complex coordination of diaries, travel arrangements and meeting preparation
- Independently managing assigned projects
- Managing emails and correspondence for the registrar; triaging and drafting responses
- Meeting support including managing contact lists, drafting agendas, taking minutes and monitoring actions across a wide range of meetings
About you
- Experienced EA with outstanding planning and organisational expertise able to manage complex and varied portfolios
- Great interpersonal skills, experienced in working with people from diverse groups
- Equally comfortable working as part of a team and independently
- Ability to work flexibly, rapidly and independently
- Great attention to detail
Benefits include 27 days of annual leave (pro rata), 7% employer pension contribution, hybrid working and much more.
Closing date: 7 May
Shortlisted candidates will be notified by: close of business 9 May
Interview date: 14 May (between 10am and 4pm)
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR CHARITY
Campaign Against Antisemitism is the UK’s leading organisation fighting antisemitism nationwide. Our volunteer-led charity is dedicated to exposing and countering antisemitism through education and zero-tolerance enforcement of the law.
We raise awareness through front-page media campaigns and major outreach events such as the March Against Antisemitism. Our litigation continues to set landmark precedents. We pride ourselves on working intelligently and fast to deploy innovative and aggressive campaigning strategies against antisemites.
Every year, we reach millions of people through our work in the media and social media. We have become a go-to source of information and comment for journalists, tens of thousands follow us on social media, hundreds of thousands read our website and our research is widely relied upon.
We are a small team of staff with our main office in London, working with hundreds of dedicated and talented volunteers. We operate with an entrepreneurial, positive, passionate and thoughtful mindset to accomplish our mission.
THE ROLE
The full-time Communications and Research Manager reports to the Chief Communications Officer, working to help inform the public about antisemitism using a variety of media.
You will be joining our small, fast-paced, entrepreneurial staff team based at our office in central London.
The role brings a diverse set of responsibilities and an opportunity to work within a charitable organisation with a strong sense of purpose.
Responsibilities
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You will write and edit journalistic-quality articles about antisemitism, from crime to politics, including investigative pieces
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Compose posts for our numerous social media channels, where we have an unrivalled following
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Design mailouts for our subscribers, informing them of our latest work and how they can get involved
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Draft accessible content for videos and our podcast, working with our Creative team which will use your concepts and content to create final products for our online audience
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Cultivate media relationships and provide information and research to journalists in real-time
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Help conceive innovative campaigns to raise awareness of antisemitism and educate the public
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Submit complaints to media broadcasters, regulators and others when outlets fail to meet their editorial standards
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Correspond with members of the public who write in to us
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Work with our academic volunteers and pollsters to help explain the nature of antisemitism in Britain, trends and strategies for addressing it
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Support units across our organisation in the preparation of materials relevant to their areas of work that conform to our house style and brand
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Report to the Chief Communications Officer, supervise a Communications Officer and work with a dedicated team of staff and volunteers
Skills required
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Excellent interpersonal skills
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Meticulous attention to detail and strong organisational skills
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Ability to prioritise, analyse and respond quickly
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Some understanding of the history and current diverse manifestations of antisemitism
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Build and maintain strong relationships with journalists and other stakeholders
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Thrive in a fast-paced, mission-led environment
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Passionate about CAA’s mission and making a difference within a team
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Minimum of three years’ proven track record of writing or editing SEO-friendly content, preferably in a fast-paced environment
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Some experience in supervision or management, or a willingness to take on this next step in your career
What you will gain
You will gain a wealth of experience in:
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Writing and editing informative content that grabs and holds attention of diverse audiences using different media
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Applying defamation law and other legal principles and good practice to your writing
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Delivering high-quality, accurate content at a fast-pace
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Understanding how the news media industry works and the nuances across different social media channels
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Working within a team, supervising staff and volunteers and supporting others across a charitable organisation
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Building interpersonal skills in a fun and supportive office environment
You will play a key role in the development of CAA’s work in the UK and supporting its growth. You will receive training in areas where you do not yet have experience.
You will have the opportunity to be part of a charismatic, positive and passionate team
Campaign Against Antisemitism is a volunteer-led charity dedicated to exposing and countering antisemitism through education and zero-tolerance enforc
The client requests no contact from agencies or media sales.