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Top job
Centrepoint, London (Hybrid)
£40,517 - £47,377 per year
Interim Supporter Care Manager opportunity at Centrepoint
Posted today
Top job
The Baobab Centre for Young Survivors in Exile, London (Hybrid)
£150 per day (7 hours per day), 21 hours across a month.
Seeking a Finance Manager to support the running of the organisation & to help our team support young asylum seekers and refugees in London.
Posted 6 days ago Apply Now
Top job
Battersea Dogs & Cats Home, SL4, Old Windsor (On-site)
£29,708 per year
Posted 6 days ago
Closing in 4 days
The Talent Set, Greater London (Hybrid)
£55,000 - £60,000 per year
Posted 3 weeks ago
Light Up Learning, Remote
£50,000 - £55,000 per year with flexibility in exceptional circumstances
Posted 1 week ago
Closing tomorrow
Morgan Law, Surrey (Hybrid)
Up to £48000.00 per annum
Posted 1 week ago Apply Now
Social Interest Group, N1, London (On-site)
£27,007.50
You will play a pivotal part of the team to support with the preparation and processing of monthly payroll
Posted 6 days ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£70k - 75k per year
Posted 2 weeks ago Apply Now
YMCA Thames Gateway Group, Romford (On-site)
£44,000 - £48,000 per year
Posted 1 week ago
Page 13 of 44
London, Greater London (Hybrid) 3.46 miles
£40,517 - £47,377 per year
Full-time
Temporary (6 Months)
Job description

Contract: 6 month FTC, with possibility of extension.

Salary: £40,517-£47,377

Closing Date: Monday 25th August 2025

Interviews will be held: week commencing 8th September 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate.  The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.

About you

  • Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
  • Experience of writing donor correspondence and creating data capture guidance
  • Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
  • Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
  • Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
  • Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard

What you’ll be doing

    • Overseeing the Supprter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
    • Third party supplier management- pint of contact for third party suppliers, advising on process from Supporter Care prospective.
    • Budget Management - managing the annual Supprter Care budget for fulfilment.
    • Cntact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

  • 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
  • Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
  • Private Medical insurance
  • Income protection
  • Employer pension contributions of 5%
  • Access to Cycle 2 Work loan scheme
  • An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Interim Supporter Care Manager click ‘Apply’ now!

Application resources
Posted by
Centrepoint View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 11 August 2025
Closing date: 24 August 2025 at 23:00
Tags: Campaigns, Fundraising, Major Donor

The client requests no contact from agencies or media sales.