Part jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Who we are –
Home-Start Portsmouth is a local family support charity based in Portsmouth, providing outreach services, free Stay & Play groups and working within the Portsmouth Family hubs as part of the Best Start in Life offer in the city. Portsmouth is one of the most deprived cities in the country, and many of the families we support are living with many adversities.
We are a volunteer led service providing parents and carers with the support and guidance they need to ensure the best possible outcomes for their children and their family. We empower families to thrive by providing child-centered family support and in 2025 we supported 1000 unique families across our 12 projects with the support from our 110 volunteers.
Our impact is measured and significant for the families we support and as a result, children will experience improved wellbeing and development. Our focus is to build a compassionate community of support for families, parents and children – because childhood can’t wait.
Our next chapter -
We are at a pivotal moment in the journey of Home-Start Portsmouth. After 25 years of exceptional service, our current CEO is stepping down, marking the end of an era and the beginning of an exciting new chapter for the charity. Over the past few years, we have grown to more than three times our original size, expanding our reach, services, and impact across the community.
Rising levels of need, increasing pressure on family services, and evolving external factors mean that demand for our support is growing. To meet these challenges, we are committed not only to sustaining our growth, but to strengthening it in a purposeful, strategic way by exploring new delivery models, new funding streams, and new partnerships that will secure the future of the organisation.
The new CEO will shape and inspire this next phase of development, whilst embodying the values and ethos of the charity. They will drive our future sustainability, develop strong external partnerships, and increase our influence locally ensuring that the charity remains resilient, relevant, and impactful.
Why this role matters -
Changing children’s futures is at the heart of everything we do. Families today are facing unprecedented pressures. Home-Start Portsmouth exists to stand alongside these families by providing practical, emotional, and relational support at the earliest possible stage, helping parents build confidence, resilience, and stability so children can thrive.
This is a rare opportunity to lead a transforming charity with extraordinary potential. The CEO will play a defining role in shaping the next era of Home-Start Portsmouth, ensuring that our mission is not only protected, but reinforced. The role directly influences the lives of children and families where the decisions made, the culture shaped, and the partnerships built by the CEO will determine how many families we can reach, how well we can support them, and how lasting that change will be. This is leadership with purpose where strategy, compassion, and impact come together to create lasting change.
Role Purpose
To provide inspirational, and strategic leadership to Home-Start Portsmouth (HSP), ensuring the charity delivers on its mission that no parent is unsupported in raising children and giving them the best start in life. The CEO is accountable for organisational performance, culture, sustainability, safeguarding, and impact, working in close partnership with the Board of Trustees.
Location: Home-Start Portsmouth
Reports to: Board of Trustees
Hours: 32-37 hours pw (over 4-5 days)
Salary: £57, 000
Main Responsibilities
1. Strategic & Executive Leadership
-
Lead the development, delivery and review of HSP’s vision, strategy and long-term business plan in partnership with the Board.
-
Translate strategic priorities into measurable operational plans and outcomes
-
Anticipate changes in policy, funding and the wider operating environment
-
Champion innovation, continuous improvement and effective use of technology
2. Organisational Leadership & Culture
-
Build, lead and inspire a high-performing Senior Leadership Team
-
Shape a values-led, inclusive and accountable organisational culture
-
Oversee performance management, succession planning and leadership development
-
Act as a visible, approachable leader and role model across the organisation
3. Service Delivery & Impact
-
Hold overall accountability for safe, high-quality and cost-effective services
-
Ensure services are responsive, evidence-led, and meet the needs of families and children
-
Oversee delivery against contracts, KPIs, budgets and timelines
-
Ensure robust impact measurement and reporting to funders, partners, and trustees
4. Governance, Safeguarding & Risk
-
Work closely with the Chair and Board to maintain the highest standards of governance
-
Lead a strong safeguarding culture and ensure full regulatory compliance
-
Identify, manage, and escalate organisational risks appropriately
-
Ensure policies, controls, and assurance frameworks are robust and current
5. Financial Leadership & Sustainability
-
Secure and diversify income through bids, partnerships, and fundraising
-
Set and manage budgets, ensuring strong financial control and value for money
-
Provide clear, timely financial and performance reporting to the Board
-
Ensure the long-term financial sustainability of HSP
6. External Relations & Influence
-
Act as the public face and lead spokesperson for HSP
-
Build and maintain strategic relationships with funders, commissioners, partners, and supporters
-
Lead key partnerships and commissioning relationships
-
Strengthen HSP’s reputation, profile, and influence locally and nationally
7. Authority & Accountability
-
Full executive accountability for organisational performance and delivery
-
Authority to make operational decisions within agreed strategy, budgets, and policies
-
Responsibility to escalate significant risks, safeguarding, HR, and governance matters to the Board
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.
Person Specification
Experience & Knowledge
-
Experience leading organisations at CEO or senior level; able to translate vision into measurable plans and respond to change.
-
Strong understanding of charity governance and safeguarding
-
Experience of financial management and income generation
-
Knowledge of services for children and families (Desirable)
Abilities and Skills
-
Strategic leadership and sound judgement
-
Ability to lead, motivate and develop senior teams
-
Build and run a motivated and effective team
-
Manage performance, direct reports, set objectives, monitor, feedback, appraise
-
Network across sites, manage communications and standards
-
Coach and develop others
-
Excellent communication and influencing skills
-
Strong stakeholder and partnership management skills
Attitude
-
Leads with integrity, transparency, and authenticity
-
Values-led and committed to equality, diversity, inclusion, and safeguarding
-
Inspires trust, confidence, and high performance in others
-
Resilient and adaptable, able to lead calmly through change and uncertainty
-
Approachable, visible, and engaged with staff, volunteers, and partners
-
Courageous in decision-making and willing to challenge constructively
-
Balanced and fair, applying consistent judgement while remaining flexible
-
Passion to help families and children
Safeguarding and Safer Recruitment
Home-Start Portsmouth is committed to safeguarding and promoting the welfare of children and families and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake safer recruitment checks, including an Enhanced DBS check, satisfactory references, and any other checks relevant to the role.
The client requests no contact from agencies or media sales.
Are you an influential leader looking for a new challenge? Would you like the opportunity to take a leading charity through the next exciting phase of its remarkable journey?
Harrogate Neighbours exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from residential care (at their homes in Starbeck and Boroughbridge) to meals on wheels in the community to The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
We have a career defining opportunity for a new CEO to lead this organisation, and community, and in doing so inspire and transform lives across the region!
The Role
The CEO will be accountable to the talented and committed Board of Trustees and be responsible for the overall strategic management, leadership, and development of Harrogate Neighbours. Duties will include:
- Ensuring the development and implementation of integrated strategies across care, housing, operations, finance, marketing and communications, human resources and workforce, information management and technology, estates and performance monitoring, management and reporting.
- Providing overall leadership for Harrogate Neighbours in line with the vision, mission and values agreed by the Board of Trustees.
- Providing strategic leadership for fundraising and income diversification, ensuring the organisation has a sustainable and mixed portfolio of income.
- Developing and maintaining positive collaborative partnership arrangements with commissioners, local authorities, local communities, MPs, the voluntary sector, communities and other key partners and stakeholders.
- Overseeing the financial processes for the organisation and leading delivery of the agreed budgets.
The Person
We are looking for a visionary leader - a creative, charismatic and influential individual who is passionate about the values, ethos and mission of the charity! The skills and experience we are looking for include:
- A demonstrable track record of working in a senior strategic leadership role
- Evidence of working with senior leaders and board members to ensure strong and effective financial management
- Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders
- Strong and clear communication skills with an ability to lead internally, and also deliver messages to a variety of audiences externally.
This is a truly wonderful opportunity to lead a fantastic charity where you will directly influence the landscape for the communities across the Harrogate region, for the future. As CEO of Harrogate Neighbours, you will be leading a financially stable organisation with a strong board and talented staff team. The charity also promotes a supportive culture, has a generous pension scheme, offers a variety of wellbeing initiatives, 6.6 weeks annual leave and a range of additional benefits (including Blue Light Card and paid for massages!).
If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 27th February.
First stage interviews have been scheduled for Friday 20th March, and second stage interviews will be on 25th, 26th and 27th March 2026.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


The Chief Executive provides strategic leadership and operational oversight for the Sheila McKechnie Foundation, ensuring the organisation delivers meaningful impact, remains financially sustainable, and continues to be a respected voice in social change and activism.
Leading a small, committed team, the Chief Executive will set the strategic direction, secure and steward funding, and ensure effective delivery of programmes and services. They will work closely with the Board of Trustees, act as an ambassador for the Foundation, and foster strong relationships with partners, funders, and stakeholders.
This is a hands-on role suited to a versatile leader with a passion for social change and building communities, who thrives in a small charity environment.
Please note this is a UK-based role and applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Role description, January 2026
Reports to: Senior Consultancy and Training Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid
Status, hours: Permanent, full-time – 35 hours p/w
Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 13 February 2026.All applicants will receive a response.
Interviews: Wednesday 18th February (please save the date!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
Cycling in London is booming and we’re campaigning to make it safe everywhere and fun for everyone!
The new post of Senior Digital Fundraising Officer is an essential role, delivering digital campaigns to engage new supporters and acquire new members and donors, ultimately ensuring LCC’s campaigning continues to be impactful and effective for years to come.
You’ll bring strong experience gained in a similar role for a charity, campaigning organisation or membership body; and you’ll demonstrate past success in generating income through digital advertising and email marketing. A fantastic communicator, you’ll translate LCC’s work into compelling cases for support, building a year-round programme of multi-channel fundraising and member acquisition campaigns.
Acting as the organisation’s ‘digital lead’, you’ll help ensure our digital communications, systems and processes continuously evolve and improve in line with emerging trends and best practice. And you’ll play a key role in strengthening our approach to digital marketing, providing advice and support across the staff team to embed digital thinking in priority projects.
As we launch a new growth strategy and invest in our digital fundraising capacity this is an exciting role and an exciting time to join LCC. You’ll be a linchpin in a small, talented, friendly team; working on a cause where the impact of your work is quickly visible.
With huge scope to develop and implement your own ideas, the role will suit someone with an entrepreneurial mindset and the energy and enthusiasm to experiment, strive for improvement, and deliver growth.
We’re passionate about developing our people and we’ll work with you to make you the best digital fundraiser you can be.
To be successful you will need:
- Minimum of five years’ experience working in a similar digital fundraising or marketing role(s) for other charities, membership organisations, or agencies.
- High level of proficiency working with Facebook Ads Manager, including strong experience using the platform to deliver fundraising and supporter acquisition campaigns.
- Strong experience using email marketing platforms to build supporter journeys and run email fundraising campaigns or appeals.
It would also be beneficial to have:
- Knowledge of Google Ads, Google Tag Manager, Google Analytics.
- Experience articulating compelling cases for support.
- Experience running multi-channel digital advertising / fundraising campaigns.
- Good understanding of paid search/display advertising.
- Experience using CRM systems to run reports, analyse campaign effectiveness, and segment audiences.
- Experience using content management systems such as WordPress and Drupal.
- Experience commissioning creative suppliers such as graphic designers, illustrators, animators, filmmakers.
The client requests no contact from agencies or media sales.
The Haberdashers’ Company is one of the ancient Livery Companies of the City of London, with a history dating back to 1371. While custodians of a remarkable heritage, we are firmly focused on the present and future. Our enduring purpose is to empower young people from every background to fulfil their potential through our schools and by supporting their communities.
Today, the Company is a thriving membership organisation of more than 1,000 members from a wide range of professions, united by a shared commitment to service and social impact. We are a modern, values-led funder, committed to flexible, relational and transparent grant-making, working in partnership with our schools, churches, communities and charity partners to create lasting change.
Central to our approach is the Haberdashers’ Advantage, a distinctive funder-plus model that combines grant funding with member-led governance support, volunteering, mentoring and capacity building. Each year, the Company distributes over £5.6 million to support schools, young people, churches and charities across North London, Southeast London, South Wales and the West Midlands, with a primary focus on education and community resilience.
The Role
We are seeking a Director for Charities to lead and further develop the Company’s grant-making, philanthropy and fundraising. This senior leadership role is responsible for shaping and delivering charitable strategy and ensuring the Company’s resources create meaningful, long-term impact for young people and communities.
The Director for Charities will oversee our grant-making, steward key funding relationships and play a central role in developing fundraising with members, including growing individual giving, legacies and events-based income. The role is inherently relational, working closely with charity partners, schools, dioceses, Company members and colleagues. You will support and advise grant-making committees, convene learning and engagement events, and represent the Company within external funder networks to remain connected to best practice in modern philanthropy.
Who We Are Looking For
We are looking for a values-driven leader with strong experience of flexible and responsive grant-making and fundraising in the charitable sector, and a clear commitment to improving outcomes for young people and communities. You will have excellent communication skills, a warm, engaging and reflective leadership style, and will thrive in a small but highly collaborative organisation. You will be comfortable engaging with grassroots charities, senior stakeholders, Company members and robust governance structures, combining an appreciation for heritage and service with a commitment to modern, progressive philanthropy.
To read more about the opportunity and our work, please download the full appointment brief.
Closing Date: 3 March 2026
People Beyond Profit Screening Conversations: 9-18 March 2026
The Haberdashers’ Company Panel Interviews:
- First Stage: 27 March 2026
- Second Stage: 13 April 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: Southampton and Portsmouth with frequent visits and activity across both locations
Interviews: 25th of February
Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in the Southampton area?
Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!
You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for the Southampton area, working across a field-based team, to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.
Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true! Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.
And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.
Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Interview date: to be confirmed
This role is not open for sponsorship.
Duties and Responsibilities
Clinical Governance
- Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
- Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
- Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
Patient Safety
- Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
- Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
- Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
Clinical Risk Management
- Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
- Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
- Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.
Quality Improvement
- Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
- Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
- Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.
Regulatory Compliance
- Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
- Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
- Coordinate and draft the annual organisation quality account.
Clinical Audit
- Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
- Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.
Incident Management
- Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
- Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.
Professional Standards
- Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
- Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.
Policies and Procedures
- Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
- Ensure all staff are trained and knowledgeable about relevant policies and procedures.
Medical Records
Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.
Medicines Management
- Line manage the lead pharmacist and wider pharmacy team
- Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.
Complaints and Patient Experience
- Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
- Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.
General
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Act as a critical member of the Nursing and Care senior leadership team.
Health and Safety
Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education & Qualifications:
- Active NMC membership
- Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.
Experience:
- Evidence of significant operational leadership experience at AfC band 8a equivalent or above
- Experience working with children with learning disability
- Experience of working within quality and clinical governance dedicated roles
- Experience within training/education/practice-based education and presenting effectively to a variety of audiences
- Experience managing significant budgets
- Experience writing business cases for service proposals
- Experience of effective partnership working with internal and external stakeholders
- Management of change
Skills & Abilities:
- Dynamic, passionate, open, participative, and supportive leadership style
- Strong influencing skills
- Ability to develop and deliver innovative training programmes
- Clinically credible in own area of practice
- Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
- Effective communicator
Knowledge:
Strong understanding of:
- Health care educational framework and of developing training strategies
- Clinical and operational audit data and analysis/presentation methodology
- Multidisciplinary team working
- Care of children with learning disabilities
- Safeguarding
- Quality improvement programmes and methodologies
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This ISAC role is set within the Wiltshire Domestic Abuse service, providing specialist stalking advice, consultancy and support to high risk victims of domestic abuse stalking across Wiltshire. You will be working in a multiagency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
- Work with high risk victims of domestic abuse stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death.
- To provide this service both at time of crisis and in longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies.
- Complete specialist risk assessments (SASH and DASH).
- Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs.
- Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk.
- Work with criminal justice agencies as well as a variety of partners including Victim Support, Children’s Social Care and Housing, to ensure a comprehensive approach to risk.
- Provide specialist advocacy to victims going through the criminal justice process.
- Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.
- Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives.
- Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy.
- Offer professional consultancy, training and advice to other agencies on stalking.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
- Support colleagues and Head of Service to monitor data and report on quality outcomes.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
These roles lead the planning, coordination, and delivery of Xenia’s workshops and related projects, working closely with other delivery staff and the wider team.
Both roles focus on leading delivery locally (in Sheffield you will be responsible for a new fortnightly session) while also being active members of Xenia’s non-hierarchical staff team. Responsibilities and working patterns may be adjusted depending on skills, experience, and discussion at interview.
Beyond delivery Alongside delivery, we would like to hear about your experience or skills in any of the following areas: strategy, governance, policy, HR, finance, fundraising, operations, or organisational development. Our staff team is collectively responsible for running the organisation, and we value candidates who are able to bring additional knowledge to the team.
About Xenia
Xenia is a grassroots women’s organisation working to create more inclusive, equal, and welcoming communities. Founded in 2016, we bring together migrant, refugee, asylum-seeking, and UK-born women through weekly Saturday workshops focused on conversation, connection, and shared learning. Participants are at the heart of Xenia. Women come together as active equals to practise spoken English, reduce social isolation, build friendships across cultures, and access civic and democratic opportunities. Our workshops are shaped by participants and grounded in care, hospitality, and mutual support. Conversation is central to Xenia’s practice. We use dialogue not just as a tool for practising English, but as a feminist way of working — sharing power, building trust, and creating collective knowledge. This approach runs through workshops, our organisational decisions, and our planning for the future. We are a small, ambitious charity at an exciting stage, focused on strengthening participant-led practice, sharing methodologies with other women’s and migrant organisations, and building sustainable, values-aligned structures to support our work long-term.
Xenia exists as a feminist conversation. We don't just create space for dialogue – we practice conversation as our method for social change.



The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
-
The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required. It is fixed term until October 2026.
Key Responsibilities
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
- Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
- Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
- Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
- Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
The closing date for this role is 6th February 2026. We reserve the right to close the vacancy earlier if sufficient applications are received before then, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of a range of services including information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.
Job Description & Person Specification
Key Tasks & Responsibilities
1. Processing referrals received into the NDP Navigation service
2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.
3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders
4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.
5. Managing enquiries from parent-carers and professionals working with parents
6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service
7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets
8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers
9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties
10. To pursue a strategy of continual personal and professional development
11. To carry out other occasional duties commensurate with the role
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 2nd March 2026
Interviews to be held in Littlehampton on 11th March 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Coordinator to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute une coordinateur d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.


