Part time jobs in cambridge, cambridgeshire
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for a Parliamentary Officer who will develop and coordinate effective links between the Poverty Truth Network and parliamentarians, promoting a relationally-based approach to policy development and legislation.
You will be a highly motivated person with a proven track record of developing and delivering strategies to influence policy and political stakeholders to achieve change, ideally within a parliamentary or government setting.
Key Tasks
- To develop, with appropriate input from the Director and Partnership Manager, the Network’s approach to engaging with parliamentarians (Politics Alongside) in line with its values and practices
- To ensure that Poverty Truth Commissioners are at the heart of the Network’s parliamentary engagement
- To develop and, where appropriate, establish links with UK and devolved Parliaments and governments to promote the work of the Network
- To coordinate and help to deliver parliamentary events on behalf of the Network, including mapping topics and attendees, working with other partners as appropriate
- To support the development of effective links with Combined Authorities and other devolved administrations
- To work closely with members of the Amplify Team to promote its groups proposals for change
- To support parliamentary engagement, including through written briefings, for the Network’s other national programmes, including Economics for All
- To work with the Communications and Learning & Evaluation Officers to promote and identify best practice to governments and parliaments
- To undertake other appropriate duties as requested by the Partnership Manager
This role involves working from home with some travel.
To apply for this role, please submit your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 900 words. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 27th June. Interviews will be held online 14th/ 15th July.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
We’re looking for a strategically-minded leader to take forward our work in schools, including managing our new ‘Creating Supportive Environments’ project over the next three years. With knowledge and experience of the secondary school context in particular, the Programme Manager will lead on the development, delivery, and evaluation of new interventions in schools to sit alongside our ongoing delivery of the Rainbow Flag Award in the East of England.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working exclusively with a new client who are a well-established charity that are people focused and deliver to beneficiaries.
This HR Manager role is available on a permanent contract and full-time basis. The salary band is £35,000-£45,000 and has flexible working arrangements, as a remote role with occasional travel.
You will report to the Director of Finance & Corporate Services and be the primary point of contact for all operational HR matters and provide an inclusive people focused HR service. You will foster strong relationships between employees, line managers, and HR ensuring the delivery of an effective HR function.
You will have a hands-on approach and to all aspects of the employee relations cycle which includes leading on recruitment campaigns and onboarding/offboarding. You will maintain and update the HR system. You will conduct data analysis on key HR metrics. In addition to this, you will review, process, and implement HR policies and drive continuous improvement of the HR function.
To be successful in this role, you will be CIPD Level 5 or equivalent and have a vast amount of demonstratable HR experience, with at least a couple of years working in HR Manager roles.
You will have experience of advising and supporting managers on a range of employee relations matters. You will have experience reviewing, developing, updating and implementing HR policies. You will have an understanding of GDPR and the ability to handle confidential/sensitive information. You will have experience using HR and payroll systems. You will be a forward thinker who has a track record of introducing new ways of working and leading HR projects.
You will have strong communication skills and the ability to engage effectively with a range of stakeholders. You will be a forward thinker who strives for continuous improvement and able to work under pressure. You will be self-motivated and have experience working as a part of team.
Desirably, you will have experience working in the charity sector and a degree in Human Resources or similar educational qualification. You will have an understanding of employment law, regulations, and ethical HR practises. You will have experience helping an organisation through a period of change and be able to align HR strategy to business objectives.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates. Please note you will need to be based in Hertfordshire, Bedfordshire or North London for this role.
Your key responsibilities will include:
-
Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
-
Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
-
Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
-
Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
-
Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
-
Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
1+ years’ Account Management experience.
-
Track record of excellent relationship management.
-
Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
-
Ability to listen to feedback and adapt quickly and flexibly.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
Ability to use data to help inform strategies and processes.
-
Proactive attitude and willingness to get stuck in.
-
Experience in working with schools and colleges is preferred but not essential.
-
Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
-
OTE £47,000.
-
Permanent and full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate will need to be based in Hertfordshire, Bedfordshire or North London.
-
Home based with some travel to schools and colleges in your region
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact Mhairi (details on our website)
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00AM (BST) on Tuesday 17th June 2025.
-
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
-
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
-
ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
-
iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
-
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
-
Stage 3: Video call interview (1 hour)
-
Pre prepared presentation (10 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
-
Video call interviews will be held w/c 23rd June 2025.
-
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower people affected by Parkinson’s to live lives that are as fulfilling as possible, whatever that means to them, to feel able to take an active role in their treatment and to become their own advocate in health and life, wherever possible.
Our adviser teams work within local areas and via our national helpline. Our helpline hours are currently 09:00 to 18:00, Monday to Friday, and 10:00 to 13:00 on Saturday. We are looking for someone who can work on a flexible basis to ensure cover across the helpline’s working hours. There will also be the need to cover some hours on Saturdays, bank holidays and over the Christmas period.
What you’ll do:
- Provide in depth, person-centred information and guidance to clients via our helpline service.
- Keep accurate, up to date online client records in line with practice.
- Make best use of time in providing an effective client service.
- Recognise and respond to potential safeguarding situations using established procedures.
- Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients.
- Answer client enquiries professionally using a jargon-free approach and within established timescales.
- Maintain relationships and partnerships with internal and external teams to achieve the best outcomes for clients.
- Keep up to date with organisational and professional development relevant to your role.
What you’ll bring:
- Background and/or current experience in health and social care (A,I)
- Experience of providing health and social care information through a range of channels (A,I)
- Well-developed telephone skills including active listening and questioning (A,I)
- Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care (A,I,T)
- Experience managing a complex caseload effectively and efficiently (A,I)
- Ability to be calm and deal effectively with challenging or emotional situations and/or people (I)
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar (A,I)
- Ability to work collaboratively (I)
- In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits (I)
- Commitment to working within the principles of equal opportunities (I)
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 27th June and 1st July.
The successful candidate will be required to:
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
- be available to work the days of Monday - Friday
- provide occasional cover on Saturdays and/or Bank holidays
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have partnered with our charity client in their search for a Digital Marketing Manager to Join their team for a contract role until December.
Key responsibilities
The Digital Marketing Manager will be responsible for leading the development and execution of digital marketing plans that align with the overall digital strategy, driving income and awareness. This will involve working across key moments in the supporter calendar, including cash appeals, product launches, and organisational communications.
A central part of this role is to drive digital marketing in all its forms, from paid search and paid media to email marketing, using data-led insight to deepen supporter relationships and increase online income. The Digital Marketing Manager will also play a key role in connecting teams across the organisation, embedding digital marketing into strategic planning across departments, including fundraising, campaigning, and volunteering.
Key responsibilities include:
- Planning, developing, and executing digital marketing campaigns on time, within budget, and aligned with acquisition and revenue targets.
- Driving income, strong traffic, engagement, and supporter conversion across priority campaigns through paid media, paid search, and email marketing.
- Providing strategic oversight of e-communications and acquisition campaigns, generating high-level insights for effective segmentation and timing.
- Maintaining strong agency relationships to deliver high-profile paid digital campaigns, ensuring strategic objectives and KPIs are aligned.
- Delivering performance reporting and insight in collaboration with the Digital Optimisation Analyst to enable data-driven decision-making and continuous optimisation.
- Activating humanitarian crisis responses with a rapid, agile, and iterative digital-first approach.
- Managing a high-performing team spanning acquisition, digital marketing, and email marketing, driving consistent performance and alignment with business objectives.
- Providing digital marketing input into content gathering trip briefs and key campaign planning meetings, leading on creative concept testing to ensure assets are optimised for digital marketing and advertising channels.
Person Specifications
- Extensive experience in developing and executing strategic digital marketing plans within B2C environments.
- Extensive technical and hands-on experience with Paid Search, Paid Social, and other digital marketing platforms, with a focus on campaign development, optimisation, and driving conversions and traffic.
- Demonstrated success in leading and developing high-performing teams to design and execute integrated digital marketing strategies, while effectively managing complex budgets and delivering measurable results.
- A strong understanding of email marketing strategy and segmentation, with experience delivering engagement and supporter journeys.
- Experience with a wide range of digital marketing tools and performance tracking platforms, including GA4, Google Tag Manager, Google Ads, Meta Ads Manager, Microsoft Advertising (Bing Ads), and other key analytics and campaign management tools.
- Experience overseeing e-communications and acquisition campaigns, ensuring effective audience segmentation, timing, and avoiding message overlap.
- A data-driven, evidence-based approach to campaign analysis and optimisation.
- Excellent organisational and time management skills, with the ability to manage multiple projects simultaneously.
- Strong communication and stakeholder management skills, able to influence and engage colleagues at all levels.
- Proficiency in using email broadcast software and Google Analytics to identify performance issues, troubleshoot delivery or engagement problems, and implement improvements.
- The ability to apply data analysis from paid social, paid search, and display advertising to optimise campaign performance, resolve underperformance, and inform future strategy.
- The capability to use insight from digital platforms to make informed adjustments in real time, particularly during high-pressure scenarios like emergency appeals or major campaign launches.
- The ability to resolve integration challenges across multiple platforms to ensure consistent tracking, attribution, and reporting.
What’s on Offer:
Hybrid (2 days a week in London) or full-remote contract options
Contract until December 2025
July start date
Salary £48,937 (including London allowance) for a hybrid working pattern (2 days in the office, 3 days remote), or £44,056 for fully remote working.
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
HEALTH PROMOTION NURSE (REGISTERED ADULT NURSE) - NORTHEAST ENGLAND
Salary: £42,435 per annum pro rata (plus Car Allowance)
Reports to: Cancer Awareness Nurse Manager
Department: Policy, Information and Communications
Location: Home-based in the Northeast of England. This role will be field-based within this region, with Sunderland acting as the centre-point and covering a 35-mile radius in each direction from there.
Employment type: Permanent
Working hours: 28 hours per week
Closing date: Tuesday 24 June 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. This role is also subject to a DBS check and successful completion of a PVG check prior to joining.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We are looking for a Health Promotion Nurse (Registered Adult Nurse) to join our team in the Northeast of England. Our Cancer Awareness Roadshow plays a vital role in achieving our vision of beating cancer. We travel to the heart of communities talking to over 51,000 people every year about cancer. Our nurses directly reach people most in need, helping people to take steps to reduce their risk of cancer through lifestyle changes and supporting them to maintain those changes lifelong. If you've got an interest in health promotion and you are an excellent and confident communicator then this could be the perfect opportunity for you.
What will I be doing?
Working as a core part of our Cancer Awareness team to engage people face-to-face, providing information on cancer prevention, screening and early detection
Organising and delivering Cancer Awareness presentations and training to community groups and supporting other public health initiatives in our Nurse-led Cancer Awareness activities
Collecting and inputting data to evaluate local engagement activities
Getting involved with other Cancer Awareness outreach activity in the local community
Managing a team of Health Awareness Volunteers and supporting them to be involved with Cancer Awareness activity where appropriate.
What skills are you looking for?
Registered Nurse - NMC registration is mandatory for this role and must be maintained at all times
An interest in or experience of at least one of the following: health promotion, practice nursing, occupational health, health visiting, district/community nursing or other qualification/experience
Excellent verbal communication skills with the ability to engage people in conversation and to use motivational interviewing techniques
Proven experience in delivering public-facing work, and a good understanding of the challenges associated with engaging hard to reach groups and addressing health inequalities
Ability to work flexibly and autonomously
Understanding of the importance and need for adhering to data protection, quality assurance and other compliance policies at all times
Excellent written, administration and organisation skills with the ability to keep accurate confidential records
Willingness to be flexible in regard to working days and hours
Excellent self-awareness and the ability to recognise development areas and to seek training and support as necessary.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.
Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Please note that, Internally, this role is known as Cancer Awareness Nurse.
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- a relational public speaker, experienced in engaging audiences including churches and community groups
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9.00am on Thursday, 19 June 2025.
Preliminary interviews (via Zoom): Date to be agreed.
In-person interviews (Peterborough office): Date to be agreed.
Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission. There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.
Responsibilities
In this role you will have 6 key responsibilities:
Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.
Management: You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.
Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:
- Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
- Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
- Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
- Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
- Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.
Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with. In addition you will need to:
- Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
- Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
- Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
- Actively seeking to grow the trusts/foundations portfolio and income through the use of research
- Attending regular appropriate training courses, external forums and networks to ensure continuous personal development
Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.
CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries. You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks
In line with all staff in MAF UK you will be required to:
- Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
- Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
- Keep your line manager informed of all relevant and timely information
- At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
- To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet
Christian values, beliefs and ethos of MAF UK:
As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.
Qualifications, Skills & Experience
Essential Requirements
- Educated to degree level
- Experience of working with donors or in a relationship management environment
- Experience of utilising knowledge of audiences to develop donor involvement
- Your personal skills and attributes will need to include
- Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
- Proficient skills in Microsoft applications
- Able to communicate positively, persuasively, and sensitively across functions and organisations
- Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
- The ability to positively influence non-direct reports in order to obtain information, or drive activity
- High levels of efficiency and quality – Excellent attention to detail
- Financially literate and able to interpret business plans
- Able to manage multiple deadlines and priorities
- Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
- Emotional resourcefulness
- Flexibility towards others and circumstances
- Service orientation
Highly Desriable requirements
-
Major donor/trusts & foundations or other transferable fundraising training
-
Experience of working in a Christian organisation or charity/fundraising environment
-
Successful work experience within a fundraising environment
Benefits:
- Salary: £42,000 per annum depending upon experience
- Hours: This role is full time, 36 hours per week
- Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
- Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).
Location: This role can be based at the MAF UK Offices in Scotland, Glasgow, or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
Closing date: 22nd June 2025
Interview date: July 2025
The client requests no contact from agencies or media sales.
Location: Homebased
Contract: Full time, permanent
Salary: £26,500 gross per annum
Closing Date: 16 June 2025
Interviews: 24 June 2025
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team.
About the role
This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.
Responsibilities
- To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
- To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
- To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
- To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
- Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
- Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.
Requirements
-
- Experience in working with youth groups and awareness and understanding on the challenges young people face.
- Experience in coordinating and supporting a programme of training activity.
- Experience in coaching and mentoring volunteers.
- Experience of drawing data to create support plans for delivery of activity.
- Experienced trainer with the ability to deliver engaging and impactful training.
For further information, please download the Recruitment Pack.
If you are interested in this role, please apply now!
Benefits
-
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Senior Site Manager - The Lodge & Fowlmere
Reference: APR20256597
Location: RSPB UKHQ, The Lodge - with regular travel to Fowlmere and occasional travel to other sites
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
Contract: Permanent
Hours: Full Time – 37.5 hours per week
We are looking for an experienced and dynamic Senior Sites Manager to lead our reserve teams at The Lodge and Fowlmere Nature Reserves. The Lodge is nature reserve is a spectacular heathland and woodland reserve and the home of RSPB’s headquarters and gardens. Fowlmere is a well-loved chalk-stream fed wetland in South Cambridgeshire. This varied role will see you leading a team delivering nature conservation and habitat restoration alongside fantastic visitor experience. For the right candidate, this role is an excellent opportunity to oversee the management of one of the country’s flagship nature reserves, with scope for development.
We are looking for candidates with a strong commercial background, sound ecological, technical knowledge and practical experience of habitat management. You will be experienced in managing risk and used to delivering programmes of work of high quality on time. Ability to influence and work with stakeholders is a must. Experience of inspiring and leading teams of staff and volunteers is required. Previous experience of working with the habitats and species found at The Lodge and Fowlmere is an advantage. Above all, you will be a skilled leader and able to inspire and motivate to get the best out of your team.
What's the role about?
Key Responsibilities:
- Leadership and Team Management: Inspire, lead, and develop a multi-disciplined team, including reserve staff and volunteers.
- Land Management and Visitor Operations: Oversee the day-to-day operations for habitats, species, visitors, finance, and legal compliance.
- Plan Implementation: Be responsible for the review, update, and implementation of reserve management plans and business plans.
- Compliance: Lead and monitor compliance in land management obligations and health and safety.
- Project Delivery: Lead and deliver large-scale projects.
- Budget Management: Oversee a work programme and budget.
Essential skills, knowledge and experience:
- A proven track record of managing large complex sites
- Leadership and team management (staff and/or volunteers)
- Ecological requirements of key species
- Relevant site-specific specialist knowledge (e.g. grazing, heathland/woodland/wetland management, trading, visitor experience)
- Managing large scale projects
- Health, Safety & Environmental management
- Cross-compliance/risk management
- Management of large budgets
- Working with multi-functional team or in a big organisation
Desirable skills, knowledge and experience:
- Contract management
- Degree level qualification or equivalent experience
- Commercial experience of a retail and/or catering operation
- Identification of hazardous trees
Closing date: 23:59, Sun, 29th Jun 2025
We are looking to conduct interviews for this position from 11th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Full Time, 35 hours per week
Permanent
£ 58,150 per annum
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps).
In this new but key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across Yorkshire and Humber region, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.
The postholder will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services or Kathryn Armstrong, Senior Negotiating Officer for Yorkshire and Humber at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 19th June 2025
Interview date: W/c 7th July 2025, in-person at London Office
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 23 June 2025.
Interviews: 30 June 2025
Our vision A society in which the Armed Forces, veterans and their families can thrive.
