Partnership communications manager jobs

Benefits

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’. 

Choosing to join Settle in our mission means contributing to meaningful and much-needed societal change. As Trust and Foundation Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.

You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. As part of a fundraising and communications team of 5, you’ll report to our Head of Fundraising and be accountable for writing grant applications and funder reports, prospecting for new funding opportunities and day-to-day funder administration and correspondence.

Candidates with experience of trust and foundation fundraising are encouraged to apply; however, direct fundraising experience is not an essential requirement for this position. Trust and foundation fundraising is a skill that can be taught, and we’re confident in our ability to nurture and develop new talent. Essential requirements include exceptional writing skills, reliable administrative skills and strong people skills. Applications would be welcomed from candidates with a background in communications or writing-based roles, or from other areas of the charity sector.

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of this job description to understand what we mean by the term ‘care-experienced’. 

WHAT WE’RE LOOKING FOR

You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.

You have outstanding writing skills
You’ll have a track record of producing high quality written work with a keen eye for detail and ability to tailor your writing to the needs of the audience.

You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.

You’re an organised and thoughtful worker
You’ll apply a considered, research-informed approach, both when identifying and approaching funders. You can manage multiple deadlines efficiently and you are meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing.

You are proactive
You will take ownership and responsibility for the quality of your work, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required.

You are self-reflective
You’re continually looking for opportunities to learn and improve. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You view feedback as a gift and use it to shape your practice. 

Salary: £31,133.37 per annum plus £5023.71 London weighting if applicable

Contract: Permanent

Location:  Flexible working between home and office in Old Street, London

Hours: Full time, 37.5 per week

Closing date: Thursday 21st August 2025 at 11:30pm

Do you have experience working in a fundraising team, ready to take your next step working with high value donors? Or are you a strong communicator with excellent relationship building skills, looking to work with one of the UK’s leading housing and homelessness charities?

About the role

Due to significant growth within the Philanthropy team at Shelter in recent years, we have recently introduced our dedicated High Value Programme to capitalise on growth potential at the £3k - £20k donor level. We are looking for a Philanthropy Executive to join Shelter and work alongside the Senior High Value Programme Manager to provide support and excellent donor stewardship to the programme, helping to grow sustainable income to fuel Shelter’s Fight for Home.

The Philanthropy Executive will help to develop and deliver strategically aligned and insight-led fundraising appeals, creating innovative and impactful donor communications with the aim to bring donors closer to Shelter’s work. Working across the team to support on communication and stewardship projects as required, this is a varied role, which relies on strong written and verbal communication, and an efficiency in development, delivery and upkeep of the systems and processes that underpin a successful fundraising programme.

About you

You will play a key-role in expanding the high value programme and will provide vital support to the philanthropy team. We are looking for a motivated and ambitious individual who is happy to go the extra mile to provide first-class relationship management and be proactive and enjoy working with people at all levels. You will need to be able to work in a fast-paced environment and be able to work independently as well as collaboratively.

Experience within mid-level, major donor fundraising experience or transferrable experience of successfully building relationships is desirable for the role. Strong written and verbal communication skills and a background in writing compelling fundraising appeals or writing stewardship communications is crucial for the role. You will also need good time management skills and the ability to manage a variety of projects.

Apply to be part of our team and help us defend the right to a safe home.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s High Value Partnerships department is part of the Income Generation directorate and crucial to achieving our charitable mission and is responsible for raising £30 million a year through fundraising with high-net-worth individuals, legacy and in-memory supporters, trusts and foundations, companies and statutory funders. The Philanthropy team work with high-net-worth individuals to raise major donor income to help power Shelter’s work.

You will be supported by our experienced and energetic fundraising team along with colleagues in frontline services, campaigns and finance. With our strong frontline and campaigning presence, you will have the opportunity to meet with service delivery and advocacy colleagues in the organisation to learn more about Shelter’s work, so you are immersed to inspire our donors to give.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

• We prioritise diversity and have an inclusive and open mindset
• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves.  We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused youth group.

Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. 

 Purpose of the Role

This senior leadership position is responsible for managing and overseeing OTR’s Wellbeing Services, which include our Engagement Team, Counselling Teams, and Clinical Supervisors.

OTR’s Engagement Team works creatively within the community to reach young people from a wide range of backgrounds, engaging them in OTR’s services through initiatives such as Hospital Youth Work, our soon to open Spaces of Calm and community-based volunteering. Our counselling and listening services are delivered both in community settings throughout BaNES and across schools, college, and the university.

The post holder will oversee and collaborate with our team of clinical supervisors and, alongside the CEO, play a key role in managing OTR’s clinical governance. You will also act as the organisation’s Deputy Designated Safeguarding Lead (DDSL), ensuring robust safeguarding practices across all Wellbeing Services.

As Head of Services for Wellbeing, you will inspire, support, and manage the leads within your service area. This includes providing strong line management and strategic guidance to staff and volunteers to ensure the delivery of high-quality, impactful services for young people.

Working in partnership with the CEO, you will develop strong relationships with commissioners and funders to ensure the sustainability and growth of our Wellbeing Services. You will also lead on reporting, quality assurance and continuous service improvement, ensuring our offer remains innovative, inclusive, and responsive to the evolving needs of young people.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with their co-Head of Services (Voice), the Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.

Your attributes

We are looking for a great people manager with a strategic mindset, who is passionate about our mission. 

If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

We are looking for a confident and experienced self-starter to join the Strategy and Communications division as the Government and Parliamentary Relations Senior Officer.

Your role is essential to support and ensure:

• Our relationships generate national and local engagement that helps us to advocate about the issues and practice that can enable high quality careers support for young people across policy debate and the delivery.
• We raise awareness of our work to the extent that our government and parliamentary stakeholders can articulate what we do and why it matters nationally as well as locally in constituencies across the country.
• We initiate and hold strong relationships across Westminster, maintaining a robust management system to track and monitor engagement.

Your work will support the strategic communications and policy workstreams of CEC, ensuring the delivery of a coherent and effective political engagement strategy as part of wider joined-up external affairs approach for the organisation.

You’ll be expected to have a sound understanding of the political climate, a keen interest in current affairs and aptitude for identifying policy and political engagement opportunities for the organisation. You will work closely with CEC’s Policy & Impact Team to distil insight and evidence into government and parliamentary policy thinking and ideas.

To be successful, you will be able to demonstrate flexibility, proactivity and strong organizational skills in what is a fast-paced and exciting environment. The work you support on will be an essential part of a coherent and effective influencer engagement strategy as part of a wider joined-up external affairs approach for the organisation (which ensures the CEC’s mission and work is visible, understood and engaged on).

Essential criteria:

• Experience in a government relations, policy or public affairs environment (previous experience of working in Parliament and autonomously with parliamentarians or ministers is highly desirable).
• Operational experience of UK political structures, processes and trends.
• Proven experience of engaging through the policy process – (1) developing policy ideas and (2) responding to consultations, strategy development and call for evidence from parliamentary committees. To do this you are able deploy evidence and stakeholder insight expertly to positively engage government and parliamentary stakeholders with a clearly framed point of view.
• Proven ability to engage working level stakeholders and manage political, ministerial and departmental sensitivities.

To apply, please visit our website via the apply button, complete the application form and cover letter section and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Wednesday 20th August 2025.

Interviews will be conducted on a rolling basis.

Please be aware that this role may close earlier than the advertised deadline if we receive a high volume of applications.

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work, and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

Senior Events Officer.

Salary: circa £35,000 per annum

Location: Glasgow

Contract: Permanent, Full-time - 35 hours per week

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

This is an exciting opportunity to join Action for Children as a Senior Events Officer on a Permanent Contract. You will both lead and support the delivery of high value fundraising and stewardship events within the team's UK-wide portfolio and provide exemplary day to day support to some of Action for Children's closest and most important supporters. It is an exciting time to join the team as they continue to expand the high-value events portfolio, to help drive vital income growth. 

There will be an expectation to travel per the requirements of this role to Manage events across the UK portfolio.

How you'll help to create brighter futures by

• Manage and deliver events within the team portfolio, ensuring they are delivered to a high standard, to budget and leading to successful outcomes being achieved. 
• Build and manage day to day relationships with high value volunteer board and committee members. 
• Take responsibility for accurate financial management of events, reporting and contingency planning. 
• Prepare reports and evaluations, sharing recommendations and providing regular progress updates against objectives. 
• Use creative, and engaging methods of written and verbal communications to successfully negotiate to achieve positive outcomes, ensuring clear fundraising messaging and alignment with brand and campaign messaging. 
• Manage relationships with external suppliers and agencies to develop relationships, negotiate costs and contracts to support a strong ROI on events. 

Let's talk about you 

It's an exciting time to join the high value fundraising function at Action for Children, and we are looking for a collaborative, energised and forward-thinking individual to join our ambitious team of fundraising professionals. 

• Essential experience of working on a range of successful fundraising, engagement, and stewardship events. 
• Experience of developing positive working relationships with staff, supporters, donors, and volunteers. 
• Experience of managing relationships and stewardship with high value fundraising committees or boards. 
• Experience of developing compelling fundraising and/or engagement materials. 
• Willingness to work flexible and unsocial hours including evenings/weekends as and when required. 
• Be willing and able to travel throughout the UK as there may be a requirement to travel more broadly as the high value events portfolio grows.

Good to know 

Closing Date: 22nd August 2025

We are unable to offer sponsorship for this role

For more information about the role, please review our full job description by visiting our careers page!

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs. 

The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.

You will:

• Design and develop individually tailored care plans and pathways for clients in the service.
• Undertake individual risk and needs assessments for clients entering the pathway.
• Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
• Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
• Accurately record clinical interventions and maintain a high standard of record keeping.
• Engage in monthly clinical supervision and regular line management as directed.
• Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
• Participate in the development and implementation of continuous service and system improvement.

Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025

Salary: £80,000–£90,000 WTE (4 days a week preferable)
Location: Hybrid (Central London office with flexible working)
Closing date: 7th September
Contact: Rosemary Pini, Allen Lane  

An opportunity to shape a better future for children across the UK.

Thrive at Five is seeking a strategic and hands-on Finance Director to join the organisation at an exciting time of growth. With programmes now live in Stoke-on-Trent, Redcar and Cleveland, and Middlesbrough—and a new site expected to launch in Scotland later this year—this is a pivotal role supporting national expansion and long-term impact.

As a national charity, Thrive at Five helps children in their early years build strong foundations for life and learning. Working in some of the UK’s most disadvantaged communities, the charity empowers parents and carers while enabling collaborative, place-based action across local systems of support. This work is already making a difference, with early progress recognised in Parliament and featured in recent government initiatives.

The Role

The Finance Director will provide strategic financial leadership across the charity, supporting its mission through robust financial management, long-term planning, and operational oversight. As a member of the Senior Leadership Team, the postholder will work closely with the CEO, trustees, and place-based programme teams to ensure the organisation remains sustainable, agile, and mission-driven.

Key responsibilities include:

• Leading financial strategy, planning, and forecasting
• Overseeing financial operations, systems, and compliance
• Managing restricted and unrestricted funds, budgets, audits, and risk
• Providing high-quality financial reporting to the Board and Finance & Risk Committee
• Supporting fundraising through effective bid modelling and financial insight
• Line-managing and developing finance team members

This is a hybrid role based in Central London (currently Victoria), with flexibility and occasional travel to programme locations.

The Person

Thrive at Five is looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant experience at Finance Director or senior finance leadership level—ideally within the charity or not-for-profit sector.

The ideal candidate will bring:

• A strong understanding of charity finance, including SORP and fund accounting
• Experience of strategic financial planning and risk management
• A collaborative, solutions-focused mindset with excellent interpersonal skills
• The ability to influence at senior levels and build effective cross-functional relationships
• A commitment to Thrive at Five’s mission and values, and a willingness to roll up their sleeves in a growing, fast-paced organisation

Why Join Thrive at Five?

• Purpose-led work: Help give every child the best start in life
• Growth opportunity: Join a high-profile, ambitious charity on a national trajectory
• Flexible working: Hybrid model with supportive culture and work-life balance
• Influence and impact: Be part of a close-knit leadership team shaping strategy and systems
• Professional development: Thrive at Five supports continuous learning and personal growth

How to Apply

To apply, please send a CV and supporting statement.

For a confidential conversation about the role, please contact:
Rosemary Pini, Business Managerfrom Allen Lane

We are looking for an experienced Community and Corporate Fundraiser to join our team at an exciting period of growth for our charity. Building on our existing relationships and developing new partnerships, you will help increase unrestricted income through community and corporate fundraising initiatives. 

Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. Our Perinatal Outreach Workers, come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period. 

Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma-informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.

Alongside emotional support, we provide: a baby bank stocking essential equipment and consumables, expert infant feeding support, a small hardship fund for essential items, vouchers to clients at Christmas and toy packs for vulnerable children.

The Fundraising and Stewardship Officer plays a vital role in supporting the long-term sustainability and growth of our organisation’s charitable mission. In the current landscape of increasing demand for services and competitive funding environments, strategic and relationship-driven fundraising is more critical than ever.

This role is vital to the growth of our income, building relationships with donors and funders, and ensuring their long-term support through excellent stewardship, prospect research and strategic pipeline development

This role exists to develop and deliver effective fundraising campaigns, build and maintain strong relationships with donors and funders, and ensure exceptional stewardship that encourages continued and increased support. Working closely with the senior leadership team and wider organisation, the officer will contribute to a culture of philanthropy, helping to secure vital income through a diverse mix of streams such as individual giving, legacies, corporate partnerships, community fundraising and trusts and foundations.

Through tailored communication, impact reporting, and donor recognition, the Fundraising and Stewardship Officer will ensure that all supporters feel valued and connected.  This person centred approach not only helps meet immediate funding goals but also builds a loyal, long-term supporter base, enabling the organisation to deliver meaningful impact in the communities it serves.

MAJOR DUTIES AND RESPONSIBILITIES 

• Develop and deliver a multi-channel individual giving operational plan that supports donor acquisition, retention, and re-engagement, across online and offline platforms.
• Take ownership of a portfolio of lower-value (up to £5k) trusts and foundations, including community foundations, and contribute to the development of applications for mid-tier funders in collaboration with the Income Generation and Fundraising Lead.
• Maintain and update the income generation pipeline, tracking donor and funder stages, communications, deadlines and actions, and supporting internal reporting.
• Undertake regular prospect research to identify potential new individual donors, corporate partners, community groups, and trusts/foundations, maintaining a prospect tracker with recommendations for cultivation.
• Design and deliver fundraising campaigns and activities tailored to individual donors, including regular giving opportunities, payroll giving, donor clubs and high-net-worth cultivation.
• Manage the processing and stewardship of all individual donations and enquiries – including prompt and appropriate acknowledgements, follow-up, and personalised engagement activity.
• Maintain and oversee the fundraising CRM/database (e.g. Donorfy, Raiser's Edge, Salesforce), including updating records, running reports, creating segments, and supporting targeted communications and mailouts.
• Ensure all data is managed in compliance with GDPR and internal policies, contributing to best practice around data security, consent, and supporter preferences.
• Contribute ideas and input to the development of new income streams and supporter journeys.

Be part of a movement to ensure no one faces pulmonary fibrosis alone.

Action for Pulmonary Fibrosis (APF) is the leading UK charity supporting people affected by pulmonary fibrosis – a serious, life-limiting lung condition. We’re growing fast, guided by an ambitious five-year strategy and a clear vision: a future where everyone with PF has access to the care, support and hope they deserve.

We’re now seeking a Director of Support and Services to join our Senior Leadership Team and lead all our beneficiary-facing activity. This pivotal role will shape and oversee the development and delivery of APF’s national services – including our information resources, support line, education programme, volunteer network, and engagement with over 80 local support groups. You’ll also establish a new Clinical Delivery and Health Partnerships function to improve integration with NHS care and champion equitable support across the UK.

You’ll bring strong leadership, deep experience in health or social care, and a clear commitment to quality, safeguarding, and lived experience. You’ll be an inclusive, values-driven leader who can build partnerships, lead strategic change, and deliver measurable impact.

If you’re passionate about helping people with serious illness live well for longer – and want to be part of a dynamic charity making change happen – we’d love to hear from you.

Closing date: 25 August 2025
First interviews (virtual): 5 September 2025
Second interviews (in person): 12 September 2025 (Peterborough)

Do you want to lead a service that changes lives?

As Team Leader , you’ll guide dedicated teams, strengthen partnerships, and deliver support that makes a real difference to individuals and communities. 
You’ll be at the heart of a mission to prevent suicide, empower recovery, and ensure every person who reaches out gets the care and support they deserve.

Benefits

• Competitive salary of £38,889 per annum
• Hybrid working with flexibility to balance home and office-based work
• Commitment to your professional development, with ongoing training and progression opportunities
• 25 days annual leave plus bank holidays (pro rata)
• Supportive, values-led workplace with a focus on staff wellbeing
• Be part of a passionate, multi-disciplinary team making real change in London

What you’ll do as Team Leader 

• Lead and develop suicide prevention and support programmes, alongside wellbeing and financial empowerment initiatives
• Build and maintain partnerships with mental health, bereavement, and community services across London
• Manage and inspire staff, creating a culture of collaboration and high performance
• Ensure services deliver outstanding, person-centred support with strong safeguarding and risk management practices
• Oversee budgets, ensuring cost-effective delivery and alignment with strategic goals
• Monitor performance, track outcomes, and continually improve service delivery

About you You will bring:

• Experience in leading teams and managing services in the non-profit, social care, or mental health sector
• A proven ability to build partnerships and influence stakeholders
• Knowledge of mental health recovery, peer support models, and safeguarding of vulnerable adults
• Strong skills in budget management and data reporting
• Excellent verbal and written communication skills, with a creative and solutions-focused approach

This charity are a leading community-based mental health organisation, partnering with the NHS and local authorities to deliver innovative services across London. They focus on early intervention and prevention, while also supporting people with moderate to severe mental health needs. The team culture is inclusive, collaborative, and dedicated to making a difference every day.

Inclusion statement They welcome applications from people of all backgrounds, cultures, and experiences – including those with lived experience of mental health challenges. They are committed to creating a diverse and inclusive workplace where everyone feels valued and supported.

Apply today – interviews may be scheduled as applications are received, so please do not delay in submitting yours.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Purpose:

To lead and support the delivery of high-quality mental health and wellbeing services across Torfaen and Blaenau Gwent from the Pontypool and Brynmawr offices of Mind in Gwent.

To manage, support and develop a small team of staff and volunteers to provide high-quality mental health and wellbeing services in Torfaen and Blaenau Gwent.

To develop and maintain strong, collaborative and positive relationships with local community organisations and stakeholders to enhance community reach and opportunities for service growth, sustainability and funding.

To oversee the day-to-day operations and running of the Pontypool and Brynmawr offices and services of Mind in Gwent.

To secure funding, grants and income growth in partnership with Mind in Gwent’s Income Generation and Business Development Team to improve and grow mental health and wellbeing services in Torfaen and Blaenau Gwent.

Principal Responsibilities:

1. Lead and coordinate mental health and wellbeing projects and services, ensuring they meet service user needs and align with organisational objectives.

2. Provide line management, supervision, and support to project staff and volunteers

3. Monitor and evaluate service outcomes, producing reports and updates for internal and external stakeholders such as the leadership team and funders, maintaining accurate records and contribute to monitoring and evaluation frameworks.

4. Oversee the day-to-day management of Mind in Gwent’s Pontypool and Brynmawr premises, ensuring safety, accessibility, and regulatory compliance (e.g., health & safety, fire regulations) liaising with contractors, landlords, and suppliers for building maintenance and improvements.

5. Research, identify, and apply for funding opportunities including grants, tenders, and local authority commissioning, supporting budget planning and financial monitoring of funded activities.

6. Actively build and maintain relationships with funders, local community groups, statutory bodies, and other voluntary sector organisations working in collaboration to coproduce and to develop joint mental and wellbeing services, referral pathways and funding bids.

7. Represent the organisation at community events, forums, and strategic networks.

8. Ensure services are delivered in line with organisational policies, safeguarding standards, and relevant legislation.

EXPECTATIONS

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent and to be a champion for Mind in Gwent at all times.

2. Adhere to and work within all the policies of Mind in Gwent such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook. 

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Wellbeing and Counselling Team meetings and other meetings as required. 

5. To attend and positively contribute to Mind in Gwent, Wellbeing and Counselling training as required.

6. To actively contribute to a positive, supportive and constructive working ethos, relationships and environment with Mind in Gwent, partner organisations and other organisations.

7. To contribute to making Mind in Gwent a greener workplace.

8. To support and contribute to our overall aim of the participation people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners. 

9.     To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims the Wellbeing and Counselling Team and the aims of funders

Interviews to be held on Thursday 4th September

We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, parental leave payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You:

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.

Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability.  You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.

We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values.  We also need that person to understand the demands of running a small organisation and the importance of partnership working.  No day is the same and flexibility and adaptability are essential!

For instructions on requesting an application pack please visit our website. 

Closing date Wednesday 17th September 2025.