Partnership development manager jobs

About Ukie  

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games. Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more. 

This role is focussed on supporting industry talent through our education, skills and equality, diversity and inclusion (EDI) initiatives. Ukie endeavours to empower the next generation of industry talent through our programmes, including; Digital Schoolhouse (DSH), Student Membership, Raise the Game (RTG) and supporting family friendly video games through Ask About Games. Working together we aim to enable anyone with a passion for video games to flourish. We promote a fun and playful approach to education, with creativity and innovation sitting at the heart of what we do. The education team at Ukie sits across disciplines, supports our members, and works with a broad range of partners and stakeholders. The successful candidate will play an integral and role within this team, enabling them to experience the breadth of the games industry.

There are opportunities for the successful candidate to showcase their strategic leadership and entrepreneurial spirit and co-ordinate activity whilst working with people from different backgrounds and levels of seniority. Stakeholder and relationship management are key to this role. 

Ukie is an inclusive, small, diverse, not-for-profit company of 20 people with a commitment to the exciting, creative, innovative sector we represent. An inclusive team attitude is essential. We offer a work culture and environment where entrepreneurialism and teamwork are celebrated. We encourage you to have a look at the Ukie website to see who the team members are and to read our Values and Beliefs.   

 About you 

This is an exciting opportunity for a highly organised and motivated Project and Programme Manager with experience of delivering complex and multi-stakeholder programmes on time, and within budget.

You will oversee a portfolio of internally and externally-funded projects focused on the delivery of Ukie’s Supercharged mission. Initially, this is likely to include Ukie’s successful Raise the Game initiative alongside a number of smaller skills-related projects. 

Ideally you will bring: 

• Strong organisational skills with the ability and experience to manage multiple projects, meet deadlines and competing priorities. 

• Exceptional stakeholder management skills, including the ability to build strong and collaborative working relationships across teams and with external stakeholders 

• Effective leadership, interpersonal and communication skills. 

• The ability to work accurately with a good eye for detail. 

• Good knowledge and experience of programme and project management methods and how to apply them. 

• Enthusiastic, with an understanding and sensitivity to the wide range of issues facing the games industry.  

• A commitment to promoting equality, diversity, inclusion and cultural sensitivity in all our communication work.  

• The ability to work with a range of internal and external stakeholders with varied priorities. 

• Ability to work under pressure when required.   

• A proactive and flexible attitude and the ability to act on own initiative but knowing when to seek advice and/or approval.    

• Diplomatic, friendly, efficient, empathetic and helpful attitude.   

• The ability to work and communicate collaboratively as part of a team.  

• Flexibility to work with different parts of the team and adapt to changing requirements.  

We are a flexible and inclusive employer. If you are excited by the role, but do not feel you meet 100% of the requirements or qualifications we encourage you to apply anyway explaining why your skills and experience make you an ideal candidate.  

What you’ll be doing 

As a Programme Manager, based primarily within the Education team you will also be responsible for leading on the delivery of a range of funded partner projects. Working with colleagues across teams, you will support funding bids for new education and social impact based projects. Should these be successful then you will hold lead responsibility for co-ordinating work with colleagues to ensure successful delivery. 

Key responsibilities  

As Programme Manager you will: 

• Provide programme leadership for our Raise the Game (RTG) initiative. Oversee the end-to-end delivery, ensuring the programme meets its objectives and delivers measurable impact across the UK video games industry.

• Shape the programme’s strategy and roadmap, aligning activities with Ukie’s wider mission and priorities.

• Stakeholder engagement and partnerships. Build and maintain strong relationships with partner organisations, industry leaders, educators and community groups. Act as the key point of contact for all programme stakeholders, championing diversity and inclusion in every interaction. 

• Establish the RTG small grant funding pot and oversee its process for distribution. 

• Plan, co-ordinate and deliver key programme activities, including the annual Festival of Food event. 

• Manage programme budgets and resources effectively, ensuring value for money and long term sustainability.

• Work closely with Ukie’s Communications team to develop and deliver impactful content, case studies and campaigns that amplify our initiatives and increase engagement. 

• Represent Ukie at external events, roundtables and conferences as a visible ambassador. 

• Promote good practice in diversity, equity and inclusion practices across the games sector, influencing industry approaches.

• Co-ordinate working groups and steering committees related to initiatives and projects being managed.

• Work with Ukie colleagues to seek and apply for funding opportunities related to Ukie’s social impact and education work.

• Work with colleagues to design and deliver funded projects. 

• Oversee end to end delivery of individual projects. Managing roles and responsibilities as appropriate.

• Manage project budgets, allocating staff capacity and resources whilst adapting to changing requirements. 

• Build and manage relationships with senior stakeholders, ensuring clear and concise communication of progress and managing expectations.

• Monitor project delivery, overseeing progress and ensuring the project meets milestones and quality standards.

What you can expect from us    

• An opportunity to work with a friendly energetic and supportive team on behalf of the UK’s fast growing video games industry.  

• A chance to gain hands on experience, assuming real responsibility over your areas of work.  

• Support for your training and development to ensure that you continue to develop while working at Ukie.  

• An opportunity to be at the heart of global games industry and its leaders.  

• A great working environment, which provides access to mental health support, financial advice and regular socialising within the team.  

• A flexible working environment with paid time off for volunteering. 

• The chance to travel and attend a range of industry events, both nationally and internationally.  

• Generous annual leave with additional long service entitlements. 

• Pension and Private Healthcare upon completion of probation. 

• Access to the annual bonus scheme and additional benefits.  

• Early finish on Friday’s and lots of opportunities to play video games! 

Other information  

Monday to Friday – 9.00am to 5.30pm  

Expectation that some evening and weekend work will be required to attend events as the business requires.   

Ukie allows remote work, but there is an expectation of regular visits to the office.  

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business.   

The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.   

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

The Single Homelessness Prevention Service (SHPS) works with individuals who are homeless or at risk of becoming homeless, helping them to either find new accommodation or sustain their existing tenancies. The service is currently operating in three London boroughs and has received central government funding to expand further. SHPS is funded as an outcomes contract, where Councils only pay for the positive social outcomes achieved by clients. This approach allows for greater flexibility in how the service is delivered as there is no fixed service specification, with performance measured by the outcomes achieved.

The programme will take a person centred and holistic approach and provide a service that enables and empowers through training, coaching and sharing knowledge.

The programmes operate to deliver three key outcomes:

1. Creating a tailored personal housing and support plan

2. Delivering a housing outcome by preventing homelessness risk

3. Evidencing the long-term success and no risk to the tenancy at the eight-month point.

The structure

Single Homelessness Prevention Services commission local specialist charities to deliver the services with oversight from the operations lead. Your role will be to drive continuous improvement across the programmes, provide support and encouragement to achieve success, build local stakeholder relationships and develop strong links with relevant community organisations to drive performance and collaboration across the programme to drive performance and collaboration across the programme

The Operational Lead will report into the Programme Director.

Roles and responsibilities will include:

Support across the referral process (in partnership with the individual service managers of each Delivery Partner but with full oversite across the delivery partnership)

- Build strong operational relationships with relevant agencies to create effective referral pathways.

- Work closely with the Programme Director to provide details on referral activity and outline any issues which might need intervention. Ensure the referral target is met each month by delivery partners. .

Drive effective and authentic co-production and innovation across the partnership.

- Work with the Programme Director and delivery partners to ensure the voice of those who have experienced the programme is built into the design and continuous adaption of the programme.

- Identify challenges to achieving the intended outcomes and engage delivery partners adapt the delivery to overcome barriers. Make sure all these challenges, insights and learnings are shared and built upon across each of the delivery partners.

- Drive innovation across the service, through identifying and implementing what is working well and creating a culture of innovation with the delivery partners.

Community asset development and external relationship building

- Assist with embedding the programme pan London by promoting the programme to external agencies through presentations and attending meetings.

- Supporting the Programme Director on all operational and project management needs, including coordination of team activities, as well as organising/facilitating training for delivery partners across the programme

- Effectively manage and own operational relationships with Local Authority and Delivery partner teams.

- Provide a local presence, drive collaboration and knowledge sharing across the delivery partnerships.

- Be responsible with oversight from the programme director to drive/action effective use of the personalisation budgets available on the programme to facilitate needs and ambitions identified by each individual.

Impact Management & Analysis

- Ensure coaches and service managers are able to use the data system accurately and effectively. Provide additional support and answer questions when they arise on the system.

- Support the programme Director to provide consistent, data and reporting to all partners and stakeholders.

- Gather and analyse data to ensure trends can identify the driver of poor performance or required change to improve the service delivery.

- Support the Programme Director in producing reports and insights that aid decision making, and will be used to present back learning, impact and challenges.

About you

You will have the following skills, knowledge and competencies:

· Drive to be part of a positive change to improve people’s life chances.

· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.

· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.  

· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance

· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.

· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.

· Strong communication skills with a collaborative and flexible approach to work

· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.

· Ability to work independently and use own initiative to find solutions.

· Be prepared to attend London offices 3 days a week.

Desirable

· Knowledge of working within programmes which take a strength based and person-centred approach.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.

This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.

We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.

You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.

This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.

A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.

This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.

The Highlands and Islands Students’ Association (HISA) is the democratic voice for student across the University of the Highlands and Islands (UHI), representing learners at every level of study—from further education and apprenticeships through to undergraduate and postgraduate programmes. Our representation spans the full breadth of the UHI partnership, working closely with ten Academic Partners to ensure students are supported, included, and empowered wherever
and however they study.

The role of the Chief Executive Officer is to provide strategic support to the student officers within our student-led organisation, and to provide support and leadership to the senior leadership team and our Board of Trustees.

The post-holder is required to provide an interface between the Trustee Board and the leadership team, and between other key decision-making bodies within the Students’ Association, converting policy and strategy into action.

Our CEO will be a source of continuity within the Students’ Association, providing vision and expertise to drive the Association forward towards organisational goals whilst ensuring that the Association is structured to facilitate Student Officers’ work towards organisational objectives.
As a key contact and partner with UHI stakeholders, the CEO is required to work towards aligning the Students’ Associations' progression into the UHI’s strategy. The CEO should also ensure that all aspects of organisational risk are identified, monitored and managed.

Primary Responsibilities

1. Strategic Leadership
2. Senior Leadership Team (SLT) Management
3. Operational Management 
4. Student Leadership and Governance
 

Please download the Recruitment Pack to see the full Job Description & Person Specification

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description  

To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).

The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.

​

Interested? Want to know more about the Charity?​​ check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached 

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 7 November 2025.

Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

• Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m

• Location: London OR Brussels

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 12 November 2025

• First Interview Dates: Week beginning 17 November

About the role

If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.

Meet your Manager

In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.

Main Duties

• Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
• Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
• Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
• Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
• Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
• Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
• Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Are you passionate about standing alongside asylum seekers and refugees in these challenging times?

Are you keen to provide high quality support to people facing multiple and complex challenges?

Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.

Application deadline 21 November 2025

We’d love to hear from you!

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic team in Hull as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Trust and Foundaction Stategy Enhancement

• Develop and execute a trust fundraising strategy to increase income and position the Charity as a credible, evidence-led delivery partner for funders
• Meet income targets aligned with the Charity's growth strategy, to fund both core programmes and capital projects, prioritising multi-year funding opportunities
• Build and maintain a robust pipeline of prospective funders, ensuring regular and meaningful engagement
• Craft compelling, tailored proposals, applications, and cases for support to secure major grants

Team Leadership & Development

• Recruit a Trust Fundraiser and Prospect Researcher to support with identifying and evaluating potential donors
• Build a collaborative and inclusive team culture that values equity, wellbeing, and shared purpose.

Relationship Management 

• Cultivate and steward relationships with existing and prospective trusts and foundations, ensuring they remain engaged with the charity’s five-year Impact Strategy
• Provide exceptional reporting to funders, showcasing the impact of their contributions through updates, case studies, and financial reports
• Represent the charity at meetings, events, and site visits to inspire and engage potential funders

Reporting & Compliance

• Monitor and evaluate the performance of trust fundraising activities, providing detailed reports to Senior Leadership and funders, as required
• Ensure compliance with all relevant fundraising regulations and best practices

Collaboration and Coordination

• Work closely with the Programme Manager and Capital Appeal Manager to develop well-costed, fundable programmes aligned with strategic priorities and with measurable outcomes
• Work closely with wider internal teams, including Programmes, Service Delivery, Finance, and Communications, to gather information, align messaging, and ensure funding requirements are met
• Collaborate with colleagues across other income streams to maximise cross-team opportunities and share insights on high-value prospects
• Ensure accurate record-keeping and tracking of relationships, proposals, and outcomes using the Charity’s CRM system

Knowledge & Experience

• Proven track record of securing five and six figure gifts from trusts, foundations, or institutional funders, including cold prospects, demonstrating confidence in donor acquisition
• Skilled in network mapping, prospect research and business development
• Demonstrable experience of working on major capital appeals or high-value fundraising campaigns
• Exceptional written communication skills, with the ability to craft persuasive and tailored funding applications
• Strong research and analytical skills to identify funding opportunities and align them with strategic priorities
• Excellent relationship management skills, with the ability to build and sustain long-term partnerships
• Experience using CRM systems to manage and track donor relationships and activities
• Experience in securing multi-year funding (desirable)
• Experience in line management, with the ability to motivate staff and nurture talent (desirable)

Membership Manager

Duration: Temporary role, initially for 8-12 weeks
Pay: £20.00 per hour, plus £2.41 per hour holiday pay
Part-time: 20 hours per week (4-5 hours per day, 4-5 days per week)
Hybrid working, with the office based in Shipley, West Sussex

Are you a relationship-driven professional with a passion for member engagement and equestrian education?

Charity People are delighted to be supporting a national membership organisation that champions high standards in equestrian education and riding school operations. With a strong focus on safeguarding, training, and inclusive access to riding, this organisation plays a vital role in supporting riding centres across the UK.

About the Role

As Membership Manager, you'll lead a small team and be responsible for delivering excellent service to ABRS+ members. You'll manage the full membership lifecycle, from onboarding and renewals to safeguarding coordination and member communications. You'll also play a key role in promoting ABRS+ to prospective members, supporting events, and contributing to marketing and policy development.

This is a varied and hands-on role that combines customer service, administration, and strategic thinking. You'll work closely with the Chair, Trustees, and colleagues across development and training to ensure members receive timely support and access to the full range of benefits.

Key Responsibilities

• Lead membership service delivery and manage member records
• Coordinate safeguarding training and certificate distribution
• Promote ABRS+ benefits and grow membership
• Organise events including the AGM, training sessions, and workshops
• Support marketing, newsletters, and website updates
• Liaise with affiliated bodies and support governance administration
• Maintain policies and support the Board of Trustees

About You

We're looking for someone with excellent communication and organisational skills, who thrives in a collaborative environment. You'll be confident managing multiple priorities, building relationships, and delivering high-quality service. A background in membership, customer service, or charity administration would be ideal.

• Strong client relationship and customer service skills
• IT literate (CRM, spreadsheets, email, Word)
• Basic finance and governance knowledge
• Experience in event coordination and policy administration
• Passion for equestrian education or the charity sector (desirable)

How to Apply

Please send your CV as soon as possible, the applications will be reviewed on a rolling basis.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustments to ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Operations Manager

Location: Shrewsbury House Youth and Community Charity  (The Shewsy), Everton, Liverpool
Hours: 36 hours per week
Salary: Competitive
Responsible to: Chief Executive Officer

About The Shewsy

Shrewsbury House, known locally as The Shewsy, is a long-standing youth and community centre at the heart of Everton. We are committed to creating real and lasting change for local young people and families.

Our vision is to be the North West’s leading youth provision, guiding the young people of The Shewsy to grow, achieve, and be the best they can be. Our mission is to provide a safe, welcoming space where young people and the wider community can grow in confidence, skills, spirituality, and ambition, helping to make Everton a place of opportunity.

The Role

We’re seeking an experienced and motivated Operations Manager to ensure The Shewsy runs smoothly and safely. You’ll lead on operations, compliance, HR, administration, and health & safety,  helping to deliver excellence in everything we do.

You’ll support the CEO with governance, systems, and resource management, and contribute to fundraising and partnership development. This is a leadership role for someone who holds high standards, thrives on structure, and is motivated by making a genuine difference in a community that deserves the very best.

Key Responsibilities

• Oversee day-to-day operations, ensuring efficiency, safety, and quality.
   

• Lead on health & safety, compliance, and risk management.
   

• Manage building maintenance, contractors, and facilities.
   

• Support grant applications, fundraising, and project reporting.
   

• Line manage administrative staff and support HR processes.
   

• Build partnerships with schools, funders, and community organisations.
   

• Coordinate logistics for events, trips, and residentials.
   

• Support monitoring, evaluation, and impact reporting.
   

• Promote The Shewsy’s values and positive culture across the team.
   

• Deputise for the CEO when required.
   

About You

Essential:

• Strong operational or project management experience in the charity or not-for-profit sector.
   

• Knowledge of safeguarding, health & safety, and compliance.
   

• Experience managing budgets and supporting HR processes.
   

• Excellent organisational, communication, and interpersonal skills.
   

• Ability to lead and motivate a small team.
   

Desirable:

• Experience in the youth or community sector.
   

• Recognised qualification in Youth Work or a related field.
   

• Experience in fundraising or bid writing.
   

• Understanding of working in areas of high deprivation.
   

Why Join Us

At The Shewsy, you’ll join a passionate, supportive team making a tangible difference every day. This is an opportunity to apply your leadership and operational expertise to an organisation with a proud history and an exciting future.