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Page 18 of 50
Canterbury, Kent (Hybrid)
£25,845 - £30,790 pa FTE, pro-rated to £15,507 - £18,474 for part time hours
Part-time (3 days (22.5 hours) per week)
Contract (Fixed term for 12 months with the potential for extension )

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

JOB PURPOSE

As one of our High Support Needs IDVAs you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Ashford District area, and your role will include a mixture of remote and office working. You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation, and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and has the ability to build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

MAIN DUTIES AND RESPONSIBILITIES

  • Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
  • Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
  • Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
  • Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
  • Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
  • Work as part of a team, supporting colleagues and building positive working-relationships with team members
  • Attend regular clinical supervision and case review meetings
  • Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
  • Participate in street walks to meet and build relationships and trust with street homeless
  • Advocate for high risk victims with agencies who can help to address the domestic abuse by:
    • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
    • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
    • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
  • Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
  • Work with volunteers (where appropriate) to enhance the capacity of the service
  • Be responsible for personal well-being and exercise appropriate self-care
  • Attend wider team meetings to share learning and feed into organisational developments
  • Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
  • Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
  • Ensure publicity materials are effectively distributed as well as contributing to the development of literature

 General

  • At all times work professionally and to a high standard, setting an example to the wider team and external partners
  • Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
  • At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
  • Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
  • Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
  • Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

  • An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
  • Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

  • A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
  • A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
  • Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
  • At least two years’ experience of working directly with survivors affected by domestic abuse
  • Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
  • Experience of managing own case load, working under pressure and prioritising workload
  • Experience of risk assessment and management, and safety planning
  • Experience of multi-agency partnership work
  • Experience of facilitating group programmes (D)
  • Experience of delivering training (D)

Skills and attributes

  • Excellent listening, written and verbal communication skills.
  • Personal resilience
  • Good self-awareness and ability to exercise effective self-care
  • Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
  • Effective negotiation, advocacy and interpersonal skills, at all levels
  • Ability to collect and collate data and write reports as appropriate to this role
  • Ability to be self-motivating, work on own initiative and as part of a team
  • Ability to liaise and work well with a diverse range of stakeholders
  • Strong crisis management skills

 Other

  • A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
  • A commitment to the values and ethos of Rising Sun
  • A commitment to fostering innovation in working practice
  • A flexible approach to your work
  • A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
  • Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

Application resources
Posted by
Rising Sun Domestic Violence and Abuse Service View profile Organisation type Registered Charity Company size 21 - 50

Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.

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Posted on: 05 September 2025
Closing date: 29 September 2025 at 23:30
Tags: Advice / Information, Advocacy, Housing, Crime, Domestic Violence / Abuse, Engagement / Outreach, Gender / Gender Based Violence, Homelessness, Justice, Safeguarding, Substance Misuse, Victim Support, Wellbeing, Women's Rights, Social / Support Work

The client requests no contact from agencies or media sales.