Age UK is currently recruiting for a part-time Senior Media Officer to join our established Media and Public Relations team.
We are looking for an experienced PR professional to develop and implement PR strategies that build the profile of the organisation and its brand with a focus on national consumer media activity - supporting the Charity's work across Brand Campaigns, Fundraising initiatives and National Services.
The role, working 21 hours per week, will also support the PR team's activity in general which spans the organisation's work and that of its subsidiaries, including Age International.
As this is a job share opportunity, please ensure that you can work Mondays, Tuesdays and Wednesdays before you apply.
This is a hybrid role, a blend of home based and office working. The linked office is in the City of London, and you will be required to attend this office regularly for team meetings. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
There is also a requirement to take part in the media & PR team's out of hours on-call rota, which includes evenings, weekends and on bank holidays.
Please note, this role is being offered as a Fixed Term Contract ending May 2027.
Salary advertised is FTE, Actual - £22,446-£25,148.
Age UK Internal Grade 6L.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test= T, Presentation = P
Experience
*Proven experience of working in a fast-moving PR environment. (A, I)
*Track record of delivering high-quality national news and consumer media coverage. (A, I)
*Experience of working with and managing relationships with external stakeholders (corporate partners, national media, beneficiaries, celebrity agents/publicists). (A, I)
*Experience of working in a complex internal environment, collaborating with stakeholders and working on cross-divisional initiatives. (A, I)
*Proven experience of how to promote fundraising initiatives, mass-participation events and other organisational activities across a wide range of media. (A, I, P)
Skills and Knowledge
*Strong knowledge of the various media outlets and media landscape, including national newspapers, broadcast TV, consumer magazines, online and podcasts. (A, I, P)
*Strong network of contacts at national consumer and news media titles. (A, I)
*Ability to proactively gather and create engaging content outside of the news agenda and turn internal initiatives into newsworthy media coverage. (A, I)
*Excellent oral and written communication skills, including writing press releases and high-quality copy for a range of audiences. (A)
Personal attributes
*Proven experience of good negotiating and influencing skills and ability to work collaboratively across internal boundaries. (A, I)
*Proven experience of good organisational and planning skills, including prioritising workloads, managing competing demands, and working under pressure and tight deadlines. (A, I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
*Experience of developing, planning and execution of a PR stunt that has generated impactful media coverage. (A, I, P)
*Experience of working in international aid and generating coverage in national news on international issues. (A)
*Experience of working with trade media on both proactive and reactive stories. (A)
*Experience of working with storytellers and dealing with potentially sensitive stories. (A, I)
Skills and Knowledge
*Ability to contribute creative ideas, digest information and translate into stories. (A, I, P)
Personal attributes
*Agility and versatility - work across different PR areas of the organisation (outside of this role's remit) when required, understanding which activities to prioritise and being able to do so in a fast-paced environment. (A, I)
Additional Information
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
The client requests no contact from agencies or media sales.
Programme Lead - Maternity Cover (London and South East)
Salary: £34,237-£36,853 depending on experience, skills and qualifications* (see below for more details on remuneration)
Contract: Temporary position linked to maternity leave cover
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are currently working with 1100 schools. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (3 days a week) during term time; this will include regular overnight stays.
Further details
Start date: September 1st 2026
Terms: Temporary, linked to maternity cover and subject to successful probation review.
Contract: This is a full time post
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Application details
To apply:
Please submit your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Please do not apply for this position if you are not based in this area of the UK
Closing date: Wednesday 22nd April
Interview date: Provisional dates for initial phone interviews week commencing Tuesday 5 May, with second round interviews on Zoom week commencing 11th May.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Job description
Job Title: Caseworker
Reports to: TBC
Line Reports: N/A
Location: Flexible - hybrid 2 days a week from one of our offices
Salary: £29,000 - £32,000 (London) ; £26,500 - £29,500 (outside London)
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language requirements: Fluency in English essential.
Travel: Expectations of travel between BB locations for in person meetings and events
Overall purpose:
Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment.
The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support.
This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time.
Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives.
Key responsibilities:
1. Client casework and support
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Manage a caseload of clients, providing structured one-to-one support in person and online.
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Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers.
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Co-create clear, outcome-focused action plans aligned to sustainable employment.
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Drive forward client progression across relevant pathways, including:
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Employment readiness and job search
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CV development, applications and interview preparation
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Professional requalification and accreditation routes
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English language progression
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Sector-specific training or volunteering
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Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
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Maintain regular contact to monitor progress, adjust support and maintain accountability.
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Identify and address barriers to progression, advocating where appropriate.
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Safeguard clients appropriately and escalate concerns in line with policy.
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Refer and signpost to additional support services where required.
2. Stakeholder and volunteer engagement
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Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients.
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Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies)
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Advocate on behalf of clients to address specific barriers to employment or accreditation.
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Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities.
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Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
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Represent Breaking Barriers at occasional events or meetings as required.
3. Monitoring, Reporting & Administration
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Maintain accurate, timely and detailed client records on the CRM system.
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Track and report on client progression against agreed milestones and KPIs.
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Ensure documentation and evidence are completed in line with reporting requirements.
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Complete enrolment and administrative processes efficiently.
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Support monitoring and evaluation processes to inform service improvement.
4. Cross-Organisational Collaboration & Integrated Working
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Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans.
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Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning.
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Contribute to service development as the service redesign evolves.
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Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement.
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Take advantage of training and development opportunities to build new skills and share knowledge across teams.
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Foster a collaborative, solution-focused team culture.
Person specification:
Essential Criteria
Experience
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Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field
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Experience delivering or co-facilitating group sessions, workshops or training.
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Experience working toward defined targets, outcomes or deadlines in a structured environment.
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Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment.
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Experience maintaining accurate records, whether using a database, CRM or equivalent system.
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Understanding of safeguarding principles and how to respond appropriately to concerns.
Essential Skills & Abilities
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Ability to support people in planning and taking steps toward a goal, with clarity and follow-through.
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Comfortable facilitating groups and engaging diverse audiences.
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Strong interpersonal skills and ability to build trust with people from varied backgrounds.
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Good organisational skills and ability to manage multiple priorities.
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Proactive and solution-focused approach to problem-solving.
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Clear written and verbal communication skills.
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Able to work collaboratively across teams and with external partners or stakeholders.
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Attention to detail and administrative accuracy.
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Adaptable and open to working in an evolving service environment.
Desirable Experience
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Lived experience of seeking sanctuary or forced migration to the UK.
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Experience in refugee support, employment services, education or a related field.
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Familiarity with UK labour market pathways, sector training routes or professional requalification processes.
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Experience working alongside volunteers, mentors or external partners.
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Ability to speak an additional language relevant to the client group.
Other Requirements
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Commitment to Breaking Barriers’ mission and values.
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Eligibility to work in the UK.
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Willingness to travel between offices and partner locations as required.
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Occasional evening or weekend work (TOIL provided).
If you meet most, but not all of the criteria, we’d still like to hear from you!
Other considerations:
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As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK
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Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action
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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief
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Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background
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Some travel between our different areas of operation will be required
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.