Partnership manager jobs in highgate, greater london

The Company seeks an experienced Income Generation and Fundraising Manager to join this dynamic and highly driven company to help us diversify and grow our income across corporate partnerships, individual giving, philanthropy and trusts and foundations.

This is a newly created part-time opportunity - for six months in the first instance, with the intention to be extended to two years plus - for an experienced, motivated and committed person who can develop and lead a strategy and delivery plan to realise our ambitions.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

This is an exciting time for World Jewish Relief’s Humanitarian work, building on our highly ambitious strategy to continue to expand the quality and scope of our humanitarian capabilities. As members of the START Network and signatories of Charter4Change and The Climate and Environment Charter for Humanitarian Organizations, and endorsers of the Principles for LLA (Locally Led Adaptation), we are committed to the highest standards of humanitarian intervention.

Recent operations include responses to disasters from Ukraine, Myanmar, Afghanistan, Colombia, East Africa, Bangladesh, Gaza, Nepal, and Haiti. We are eager to secure greater funding support to ensure we can deepen the quality and impact of our work through local partners ensuring we are meeting our obligations to the Core Humanitarian Standards. 

 Given the rapidly changing humanitarian context, this role will play a leading part in shaping our position in ensuring locally led capability is at the forefront of sector best practices. It will help to strengthen and grow our response capabilities, impact, and accountability of our humanitarian portfolio.

The post will drive our response to international disasters, building programmes and partnerships to support both relief and recovery efforts. The portfolio includes a strong established climate resilience focus. The establishment and maintenance of effective local partnerships with credible local actors is essential to develop our Disaster Preparedness Initiative (a network of local partners in disaster prone countries who we work with to respond to large and small disasters).

You should have:

• A deep understanding of international development & humanitarian theory, practice and standards
• Extensive relevant experience in the humanitarian ecosystem 
• Experience of leading within disaster response situations 
• Experience of contributing to complex programme decision-making, basing practical recommendations on sound analysis of risk and opportunity 
• Experience and knowledge of international humanitarian policy and practice issues and the humanitarian architecture sufficient to command the respect of others in the sector
• Experience in using best practices and humanitarian standards in designing programmes.
• Commitment to and experience of supporting locally led humanitarian action.
• Experience of developing and distance-managing partnerships with international or local agencies. 
• Proven experience of managing all elements of the project cycle. 
• An understanding of logical frameworks, monitoring and evaluation methodologies and the measurement of project impact. 
• Willingness to undertake significant international travel (approx. 4-6 trips per year). 

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.  You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role by explaining how you meet the criteria in the person specification.

Position Training & Prevention Manager

Salary £37,000–£40,000

Remote/Hybrid Hybrid (3 days/week in Croydon + travel across South London)

Days in office 3 days per week in Croydon
 

Overview and key points on the role
As the Manager of our Training & Prevention team you will lead and grow our Training & Prevention offer.
 

You will focus on the development and management of training to a range of audiences, including internal staff and volunteers, and other frontline professionals. 
 

You will also manage our sexual violence prevention work in schools, colleges, and universities, coordinate our Service User Advisory Group, and supervise two Training & Prevention Support Workers.
 

This is an exciting opportunity for someone passionate about trauma-informed, intersectional practice, with experience in education, facilitation, and leadership within the violence against women and girls sector.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
 

RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.
 

All positions are located in the UK and require the right to work in the UK.

How to apply

Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
 

Are you passionate about creating impactful events and driving fundraising success? We're looking for an Events Manager, to develop and deliver innovative products and propositions that engage and mobilise individuals to fundraise for BHF.

As the Event Manager, you will oversee the development and end-to-end delivery of our product portfolio. This includes planning, marketing, the online journey, stewardship, on-the-day delivery, and evaluation.

Key areas of focus: 

• AJ Bell Great Run Series Partnership (60%):
  • Lead the delivery of BHF's official charity partnership with the AJ Bell Great Run Series 2025.
  • Collaborate with AJ Bell, Great Runs Company, and BHF teams to maximise fundraising, brand visibility, and PR opportunities.
• Virtual and Mass Participation Growth (40%):
  • Support the Product Delivery Team in driving growth and innovation.
  • Work with the Senior Product Manager to develop new products and enhance the existing portfolio.
  • Focus on product optimisation, life cycle management, exit strategies, and new product development to maximise ROI.

You'll effectively collaborate with other expert functions across the organisation is to ensure that activities are well planned, and project managed to meet/exceed financial and non-financial targets.

About you

As our ideal candidate, you bring experience of strategically developing and delivering mass participation events and activities to achieve growth ideally within a fundraising capacity.

With an excellent understanding of marketing techniques (especially digital) and knowledge of a broad range of innovative fundraising activities and principles, you have experience of managing and developing a diverse product portfolio. Using customer, market and financial data and insight you can make decisions to drive long term growth.

A strategic thinker with expertise managing commercial projects who can achieve objectives through analytical insights. You are agile and responsive to both internal and external factors with a knowledge of new and emerging technologies and trends in the events fundraising space. You also have the ability to interpret customer, market and financial data and insight to inform recommendations.

An excellent communicator and project manager, comfortable with juggling multiple, often conflicting priorities you'll work in matrix style across two key areas of the team.

Working arrangements

This is a 12-month fixed term contract. 
 
This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on hybrid contracts can expect to spend some time in their office, at least one day each week, on average. 

This position involves travel throughout the UK and occasional weekend working for event delivery (approximately 5 weekends per year). Time Off In Lieu (TOIL) will be provided for weekend work.

Interview process

Interviews may be be held over Microsoft Teams and are planned for 3rd and 4th June 2025. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected to our career site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Head of Development & Partnerships

Salary £55k per annum pro-rata (0.6 FTE)

React

React is a small, well regarded, charity that was established in 1989.  It provides Rapid Effective Assistance to Children with Potentially Terminal illness.

React works to give children comfort, dignity and where possible, greater independence. 

We supply essential equipment that is not available through the NHS or local authority, from specialist wheelchairs, beds, baths and mobility aids to essential everyday homecare items like pushchairs and domestic appliances.

We also provide our families with holidays and the opportunity to create special memories at our mobile homes situated across the UK. 

Since the pandemic we have moved to a fully remote / home based working model.

The Role

We are seeking a passionate, creative and innovative fundraising professional with a history of successful income generation and fundraising development.

Join us at an exciting time in our history and be part of our future as we build on our strong foundations to grow our income further, enabling us to provide greater impact.

You will be responsible for:

• · Leading income generation for the charity.
• · Creating, implementing and delivering our fundraising strategy.
• · Develop new and nurture existing relationships with funders including individuals, trusts and corporates.
• · Managing our existing fundraising activities across the charity.
• · Identifying new income streams and relationships.
• · Bringing a culture of innovation and new ideas

You will report directly to the Director who is responsible to the Trustees for the overall running of the charity. 

Salary & Hours

This part-time 3 day per week is a flexible post that can be designed to suit within normal working hours. Competitive Salary £55,000 pro rata

Location  

Although home based, the Head of Development & Partnerships will be expected to meet from time to time with major fundraisers and donors, which may occur in person or online.

Person Specification

Essential Criteria  

• · A successful track record of income generation for charities across: Charitable Trusts, Companies, Individual Giving, Major Donors.
• · A proven history of maintaining relationships with Trusts & Foundations, corporate partners & donors.
• · The ability to train, manage and motivate a team.
• · Excellent time management and organisational skills.
• · The creativity to develop and grow fundraising activities.
• · Working collaboratively and flexibly across the charity.

Desirable Criteria

• · A good understanding of marketing, PR and communications.
• · Digital and online fundraising strategies and campaigns.

Personal Attributes

• · Passion and belief in the ability of small charities to make a difference.
• · A commitment to equality, diversity and inclusion
• · Authoritative, professional and inspirational.
• · Warmth, enthusiasm and dedication.

We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.

With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.

Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target. 

The successful candidate will:

• Have a minimum of two years’ experience in Fundraising
• Demonstrate strong relationship-building and networking skills.
• Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
• Be analytical in approach to tracking performance and impact.
• Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support. 
• Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office

If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.

Please note: that you will be required to travel easily within the London area to attend community and corporate events.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hammersmith, London – hybrid, minimum 2 days per week in office​Closing date for applications: 24 May 2025

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

Regional Corporate Manager. 

Salary: £35,000 per annum. 

Location: Remote (preferably North of England/Scotland). 

Contract: Permanent – 35 hours per week. 

Benefits:    

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.  
• Gain professional qualifications and excellent training/development opportunities.  
• Flexible maternity, adoption, and paternity packages.  
• Pension with up to 7% employer contribution with included life assurance cover.  
• Blue Light Card eligibility with 15,000 national retailer's discounts.  

Why Action for Children?    

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.   

A bit about the role 

In this role of Regional Corporate Manager, you will strategically manage corporate partnerships up to £100k in value. These will be based across the UK, but we are particularly interested in candidates who have experience in, live in or are happy to travel within the North of England/Scotland region. You will drive income growth and enhance brand presence through strategic allegiances with key corporate entities through development of a pipeline of regional corporate acquisition to achieve financial and non-financial targets. 

How you'll help to create brighter futures  

• Delivering a comprehensive regional corporate partnership plan. 
• Identifying and engaging potential corporate partners. 
• Build and manage a strong prospect pipeline.
• Negotiating and finalising partnership agreements that are beneficial for both parties. 
• Managing and nurture existing partnerships, ensuring ongoing satisfaction and exploring opportunities for growth. 
• Coordinating with internal teams to ensure partnership deliverables are met. 
• Analysing and reporting on partnership performance metrics. 
• Staying informed of regional market trends, competitor activities, and potential partnership opportunities. 
• Identifying and securing a range of budget relieving Gift in Kind and Pro Bono opportunities ensuring that the personal and/or brand exposure from such activities is commensurate to the value of the gift. 

Let's talk about you 

• Experience working in partnership management, business development or a related role. 
• Established influencing and relationship management skills. 
• Demonstrable communication and presentation skills. 
• Working collaboratively in a team environment. 
• Demonstrable understanding of diversity and inclusion and its application within the job remit. 
• Tracking expenditure and income figures and taking remedial actions. 
• Willingness to travel as needed to meet with partners and attend relevant events. 

 Please see the Job Description for the full list of accountabilities and requirements.   

Find us on X, Linkedin, Facebook or YouTube to get to know us better.  

Closing Date: Thursday 22nd May 2025. 

Interviews will be held week commencing 26th May 2025.  

Please note we are unable to offer visa sponsorship for this role.  

Diversity, equality, and inclusion  

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.  

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.  

Want to know more about Action for Children?  

Find us on X, Linkedin, Facebook or YouTube to get to know us better.  

About Alexandra Rose Charity 

Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.
Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.
To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.   
As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.

About the role
ARC has made significant progress in evaluating and demonstrating the impact of our Rose Vouchers for Fruit and Veg projects. We have developed evaluation tools and theories of change to measure how our work improves the diets, health, and well-being of children, adults and families. Additionally, we have commissioned economic impact assessments, offering valuable insights into the wider benefits of our approach.
As we launch our new five-year strategy, we are seeking a passionate Impact and Evaluation Manager to lead our research and evaluation initiatives. This role will play a key part in assessing and enhancing the effectiveness of our projects, strengthening our evaluations by exploring causal links to health outcomes and tracking long-term beneficiary impact beyond their time in the projects.
Working closely with the Head of Advocacy, Impact, and Communications, the Impact and Evaluation Manager will identify gaps in our evidence base, collect compelling data and stories, and help build a strong case for policy change. They will also develop academic partnerships, leveraging existing relationships to enable rigorous research that deepens our understanding of the impact of our work.
This role is pivotal in ensuring our strategies are data-driven, our outcomes are measurable, and our impact is effectively communicated to stakeholders, funders, and the communities we serve
We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

Our client is looking for Corporate Partnerships New Business Manager to play a crucial role in delivering their ambitious new life-strategy. This is an exciting opportunity to leverage your exceptional skills in identifying, cultivating, and securing high-value corporate partnerships that deliver significant financial and strategic impact.

Working closely with the Senior New Business Manager and stakeholders across the organisation, you will broker sector-leading partnerships that not only raise vital funds and amplify awareness of their life saving work.

The role:

• Secure Transformative Partnerships: Build, secure, and develop impactful five and six-figure commercial, Charity of the Year, and strategic corporate partnerships and donations.
• Strategically Drive New Income: Proactively research, engage, and secure partners, delivering new income and non-cash benefits aligned with our corporate partnership strategy.
• Contribute to Financial Strategy: Plan, develop, and report against team budgets and reforecasts.
• Provide Strategic Reporting: Produce accurate and timely reports on pipeline development and account activity, ensuring monthly KPIs are achieved.
• Lead Strategic Negotiations: Oversee the negotiation and development of contractual agreements, ensuring partner needs are met and strategic alignment is achieved.
• Foster Internal Collaboration: Work collaboratively with internal teams to identify strategic opportunities to engage potential partners.
• Cultivate Senior Strategic Relationships: Develop excellent relationships with senior contacts internally and externally to maximize strategic opportunities.
• Inform Organisational Strategy: Contribute to the corporate fundraising strategy and wider organizational planning.
• Uphold Best Practice: Ensure all work complies with fundraising regulations and reflects best practice.

Your experience:

• You are a target-driven professional with a strong track record of securing new income from corporate partnerships in the charity sector and meeting KPIs.
• Your ability to strategically influence and negotiate with senior stakeholders leads to successful partnerships.
• You are autonomous, highly self-motivated, and possess excellent problem-solving skills.
• Your exceptional written and oral communication skills enable you to develop persuasive and strategic proposals.
• You have a strong understanding of corporate fundraising, CSR trends, and experience working with large brands.
• You are highly professional, flexible, and committed to exceeding targets.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you knowledgeable and passionate about community and health? Could you recruit, lead and support a team of community volunteers to run fun and healthy living initiatives? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?

We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work with our local communty as our Public Health-funded Community Champions Manager.

SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
   
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.

The closing date to apply is 22nd May at 23:30, with interviews taking place on 29th May. 

We are thrilled to be partnering with Premier. For nearly 30 years, Premier has been a source of inspiration, encouragement, and spiritual nourishment, helping people live out their Christianh faith in meaningful ways.

From its beginnings in 1995 with uplifting radio and magazine content, Premier has grown and evolved, staying at the forefront of the digital revolution. Today, Premier offers a rich mix of websites, podcasts, videos, live events, and more—bringing worship, teaching, music, prayer, and real-life stories straight into people’s lives.

We’re looking for a passionate Philanthropy Manager to build and nurture meaningful connections with major donor and corporate supporters. This role plays a crucial part in securing substantial financial support, with a focus on achieving an annual six-figures income target. The funds raised will directly contribute to advancing Premier’s mission, enabling the charity to continue inspiring and support more individuals on their faith journey. In this exciting role, you’ll develop and implement creative strategies to engage Major Donors and secure new business, with a focus on corporate partnerships in London.

The successful candidate must be able to demonstrate:

• Experience working in face-to-face donor cultivation.
• Proven success in relationship building and securing five and six figure gifts.
• Excellent at relationship building with a natural ability to adapt appropriately to different audiences.
• Exceptional organisational and administrative skills with the ability to manage multiple tasks concurrently.

If you love building relationships, making a real impact, and have a heart for Christian media, this could be a fantastic opportunity for you. This is a fantastic opportunity to join an inspiring Christian charity dedicated to sharing the good news of the Gospel. You’ll be part of a supportive, encouraging team that uplifts one another, works together with purpose, and prays together.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian. 

Location: Home and travel round London

Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research.  They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.

About You

We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities.  The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation.  Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent.  Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.