Patient experience officer jobs

About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.

Role Overview
As the Corporate Partnerships Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.

Key Responsibilities

• Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
• Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
• Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
• Market Research: Conduct competitor analysis to enhance our offers and pricing.
• Negotiation: Lead negotiations to overcome barriers and secure sales.

Requirements

• Proven Sales Experience: Demonstrated success in meeting significant income targets.
• Market Research Skills: Ability to analyze market trends and improve existing offers.
• Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
• Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you an organised, detail-oriented administrator with a passion for delivering high-quality events and supporting healthcare professionals? Join the RCR Learning Team and play a key role in contributing to shaping the future of radiology and oncology education as our Events and Governance Administrator.

As our Events and Governance Administrator, you’ll support the delivery of impactful learning experiences for doctors across the UK and beyond. In this role you will support doctors volunteering in various capacities while ensuring good governance. You’ll have strong organisational and communication skills as you collaborate with members of the team on a range of activities such as supporting doctors volunteering and developing weekly webinars. 

This is a busy and rewarding role in a team dedicated to delivering high-quality learning for clinical radiologists and oncologists, aiming to improve patient care.
 

What you’ll do:

• Coordinate the National Subspecialty Webinar Series (Sept 2025–June 2026)
• Support our volunteer doctors who work with the learning team on our events and activities, through recruitment, onboarding, and recognition
• Collaborate with Special Interest Groups and internal teams to ensure smooth event delivery
• Provide administrative support across the RCR Learning Team to ensure excellence in every interaction

What You’ll need:

• Experience in event administration and stakeholder management
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• Confidence using Microsoft Office, Zoom, and CRM systems
• A proactive, collaborative mindset and attention to detail

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

As Research Engagement Officer, you will be integral in helping to deliver our engagement programme within the research team. 

You will work with the Research Impact and Engagement Manager to support the embedding of our researcher engagement activity into regular practice, establishing our stewardship programme to bring us closer to our funded researchers and the wider blood cancer research community. We work with some of the most exciting and promising researchers across the UK – this role will ensure that our stewardship programme thrives and that relationships built with our grant holders are maintained throughout their career, with Blood Cancer UK seen as their funder of choice.  

Expected travel for this role is: Expected travel for this role is 1 day a week: meetings with researchers, conferences, team workshops, team/department away days plus two all-staff away days in the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

About The Hospice Lottery Partnership:

Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities, with 58% of our income last year directly benefiting our partners. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.

The Role:

We are seeking a dynamic and strategic Head of Sales and Business Development to lead our growth and impact. This pivotal role demands a blend of strategic vision, interpersonal finesse, analytical expertise, and leadership to drive revenue, expand our lottery’s reach, and enhance supporter engagement. You will forge impactful partnerships, develop innovative sales and marketing strategies, and lead a dedicated team while ensuring compliance and stakeholder satisfaction to meet ambitious financial targets.

Key Responsibilities

• Develop and implement innovative sales and marketing strategies to grow lottery participation.
• Build and maintain strategic partnerships to enhance fundraising efforts.
• Lead, motivate, and develop the sales, marketing and business development team.
• Analyse data to derive actionable insights for optimising performance.
• Ensure compliance with regulations and maintain strong relationships with stakeholders.

Person Specification:

Essential Criteria:

• 5+ years of experience in business development, fundraising, or sales.
• Proven track record of achieving revenue targets and building strategic partnerships.
• Exceptional leadership, communication, and negotiation skills.
• Strong analytical skills with the ability to derive actionable insights from data.

Please see attachments for further details on Person Specification 

About IAPO 

A unique global alliance, we are committed to improving the lives of patients from all around the world. We nurture relationships with members, partners and all those involved in healthcare, and build dialogue with decision-makers around the world to promote patient-centred healthcare.
IAPO’s almost 300 members are patients’ organisations working at the local, national, regional and international levels to represent and support patients, their families and carers. We define a patient as any person with a chronic disease, illness, syndrome, impairment or disability.
These patients’ organisations work in many disease areas, from cancer, heart disease and diabetes to endometriosis, narcolepsy, and depression. Many are founded and governed by the patients themselves and are diverse in terms of their capacity, budget and influence.

Since its inception, IAPO has become recognized as a crucial alliance for the patient sector globally. Our membership is increasingly developing, and we are able to provide a range of resources and information to a wider community of patients’ organisations in all regions of the world, enabling them to be well-informed and effective advocates at every level where healthcare decisions are made.

About this Role

The Marketing and Communications Officer will play a crucial role in enhancing and promoting IAPO's mission and initiatives through effective marketing and communication strategies. The Officer will be responsible for developing and delivering advocacy campaigns and engagement activities, creating compelling content, managing social media channels, and amplifying IAPO's online presence and visibility within the global health community. The role requires creativity, strong communication skills, and a passion for non-profit work. The post holder will report to IAPO's Chief Executive Officer and work closely with all staff members.

The post holder must be prepared to work collaboratively in a relatively small team. They should be prepared to contribute to the friendly, positive and mutually supportive atmosphere that has been developed at IAPO. The post holder is expected to model IAPO’s values and to take an empowering approach to their work with IAPO’s members, within the staff team, and with other stakeholders.

It is essential that the post holder has experience in a related role such as communications officer, or other relevant position, for at least 3 years.

About the role

AMRC exists to support our members to be as effective as possible as they find new ways to prevent, diagnose and treat disease. The Research Funding Officer will focus on developing guidance, advice and training to support our members to fund research well across the research pipeline. You will help to showcase good practice across the sector and analyse new developments in funding policy and practice, helping to keep our members up-to-date and on the front foot. You will have a key role in ensuring we maintain high standards and AMRC’s kitemark of quality, which gives credibility to donors and partners.

About you

We’re looking for someone with some experience in research funding, who is passionate about the importance of high quality research and keen to keep up to date with the latest developments in funding best practice. You will have strong communication and analytical skills, combined with attention to detail. You will need to be organised and adaptable, with the ability to thrive in a dynamic environment. And you will be committed to championing, supporting and connecting medical research charities to enable them to fund the best research.

About AMRC 

The Association of Medical Research Charities (AMRC) is proud to represent over 150 leading medical research charities. They include household names such as Cancer Research UK and the British Heart Foundation, as well as smaller charities who invest in rare diseases and areas of unmet need. Our members have a laser focus on their disease areas and a deep understanding of their patient communities. They fund where there’s an opportunity to accelerate progress – their research improves lives and offers hope. Despite being a small team, AMRC has a large and influential presence. We champion our charities and tell their collective story. We advocate for a thriving research environment that delivers for patients, representing our members on over 50 boards, committees and working groups. We support our charities to fund research as effectively as possible, we provide a kitemark of quality, and we help our members to navigate a changing landscape. We also connect our charities so they can share learning and collaborate, and we open up opportunities for them to partner with others from across the research system. All AMRC staff have the chance to work directly with our members and external stakeholders, providing fantastic opportunities for career development and building a profile in the sector. We also offer a very flexible working environment – staff have the option to work in our office or remotely, with a minimum 20% in the office per calendar month – and we have a generous leave allowance.

Are you a creative and tech-savvy designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning experiences?

The Royal College of Radiologists (RCR) is looking for a Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with doctors and subject matter experts to design visually engaging, interactive e-learning resources that support radiologists and oncologists throughout their careers.

What you’ll do

• Design and develop high-quality, interactive e-learning content using tools like Articulate Storyline, Rise 360, Synthesia, and Canva.
• Create compelling visuals, infographics, animations, videos, and branded templates to bring learning to life.
• Collaborate with Learning Technologists and SMEs to storyboard, script, and deliver engaging learning experiences.
• Stay ahead of design trends and bring fresh ideas to enhance our digital learning offer.
• Support the marketing of e-learning resources by identifying standout features and usage trends.
• Help maintain and improve our Learning Management System (LMS) and ensure content is up-to-date and accessible.

What you’ll need 

• Proven experience in instructional design and digital learning development.
• Strong graphic design skills with proficiency in Adobe Creative Suite.
• A creative eye for visual storytelling and accessibility.
• Excellent communication and project management skills.
• A collaborative mindset and the ability to work with a wide range of stakeholders, including medical professionals.

If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.

We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.

Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes

Duties and Responsibilites: 

Involving people affected by sarcoma

• Strengthen and support our existing Involvement Network, keeping members engaged and informed.
• Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
• Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
• Develop systems to capture meaningful feedback and measure the impact of involvement activities.
• Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
• Champion the voice of patients and families across Sarcoma UK’s work.
• Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.

Volunteer Management

• Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
• Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
• Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
• Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
• Plan and deliver engaging training for volunteers based on role requirements.
• Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
• Develop and manage volunteer policies, procedures, and risk assessments.
• Ensure compliance with volunteering regulations and best practice.
• Monitor, evaluate and report on the impact of volunteering initiatives.
• Administer volunteer expenses and coordinate recognition within agreed budgets.

 General

• Support cross-organisational projects that involve people affected by sarcoma.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:

• Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
  Develop and deliver inspiring opportunities for volunteers to support our work.
• Provide day-to-day support and communication to our volunteers.
• Represent RUHX at community events, talks, and meetings.
• Help raise awareness of our charity across Bath and the surrounding areas.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, organised and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• Experienced in volunteer coordination and/or community engagement.
• Passionate about health and wellbeing in our local community.
• Comfortable with regular evening/weekend work and travel in the region.

Person specification

Qualifications

Essential criteria

• Educated to Degree Level or equivalent appropriate work experience
• Evidence of a qualification in Fundraising or Marketing

Desirable criteria

• Membership of Institute of Fundraising

Knowledge

Essential criteria

• Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
• Experience of carrying out risk assessments
• Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
• Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
• Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.

Desirable criteria

• Experience of working in the NHS
• Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
• Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
• Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
• Advanced Keyboard skills, including good Microsoft Word, and Excel.
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
• Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Officer and the Acting Head of Research. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.

This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilites 

Sarcoma UK’s research programme

• To support Sarcoma UK’s grant application processes under guidance from the Acting Head of Research. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
• To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
• To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Acting Head of Research. This will include administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
• To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Patient Involvement Coordinator.
• To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers. 

Research Impact and Communications

• To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
• To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Acting Head of Research and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
• To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
• To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
• To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.

External relationships

• To be a point of contact for Sarcoma UK grant holders and their host institutions.
• To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
• To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.

General

• To support the integration of the research programme across Sarcoma UK.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you. 

Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).

Salary

The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key Responsibilities

Research grant management

• Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
• Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications. 
• Processing, reviewing and validating grant applications. 
• Leading the peer review process using our Grant Management System.
• Project managing the delivery of the Research Assessment Panel.
• Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making. 

Committee management

• Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
• Managing agendas and meeting logistics, including face to face meetings as they are arranged.
• Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
• Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
• Support the regular review of the Committee membership and tenure.
• Evaluating and recommending improvement and applying sector best practice to the Committee operations.
• Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity

This is a varied role with high impact, please refer to the full role profile for all the information. 

Skills, Knowledge and Expertise

• Previous experience working in grants management or within relevant scientific research. 
• Knowledge of research principles and the UK research funding environment. 
• Sound knowledge of paediatric research or similar discipline. 
• Demonstrate experience of research quality assessments, including peer review.
• Exceptional written and verbal communication skills with high attention to detail. 
• Strong organisational skills with the ability to manage multiple projects at once. 
• Strong relationship builder, with the ability to network in the scientific, clinical and research communities. 
• Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience. 

Are you searching for a rewarding shelter medicine role?

Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.

RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.

The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.

There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals. 

Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre 

In a nutshell, we are offering:

-  Up to £60K FTE (based on a 37.5 hour week)

-  Sole charge role

-  No OOH, evenings or weekends

-  Part time (21 hours per week over 3 days)

PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.

KEY DUTIES AND RESPONSIBILITIES:

- Undertake veterinary duties as directed including theatre and wards.

- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.

- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.

- Support the development of our community welfare services in order to positively impact on animal welfare in our area. 

- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.

- Assume an active role in decision-making related to welfare and euthanasia.

- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.

- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.

- Maintain personal CPD as per RCVS guidelines.

- Provide expert advice and training to the Veterinary Nurse and Animal Care team.

- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.

- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.

- Work closely with the Inspectors and Animal Welfare Officers.

- Assist with recruitment within your department areas.

- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.

- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.

While at work all staff are required to:

● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.

● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.

● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.

● To attend monthly supervision and annual appraisal with the branch manager.

● Take care of their own health and safety and that of others who may be affected by their acts and omissions.

● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.

This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply please email your CV and cover letter.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly.  You will have a varied role which involves managing a wide range of duties and tasks, including.

• Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
• Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
• Helping maintain accurate financial records and managing charity databases and systems.
• Data management, analysis, segmentation and reporting to drive strategic decision-making across the RUHX team.
• Helping embed good financial and data practices that support our values and enhance our culture

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised and creative in problem solving. And in addition; 

• Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
• Confident in administering CRM/databases, and developing segmentation, insights and reports.
• Confident using systems like Microsoft Office, finance systems and project planning tools

Person specification

Qualifications

Essential criteria

• Educated to graduate level or equivalent, appropriate work experience
• Evidence of continuing professional development
• Excellent standard of English, both written, spoken and grammar

Desirable criteria

• Evidence of a qualification in Fundraising or financial / management accounting
• Experience of Raisers Edge NXT
• AAT Level 3 qualified

Knowledge

Essential criteria

• Two years’ experience in charity operations, including financial systems, accounts and CRM databases
• Experience using accounting software and producing complex regular income and expenditure reports to inform the wider charity teams on progress and performance against plans.
• Demonstrable experience using and administrating a charity CRM to a high level to deliver insights and reporting to the broader organisation.
• Experience in delivering training on finance and CRM systems to colleagues.
• Experience in customer care and delivering customer-facing support on the phone, in person and via email.
• Ability to interpret and implement with minimal guidance, legislation surrounding SORP and Institute of Fundraising Codes of Practice, regulations and best practice.
• Knowledge and understanding of the not-for-profit sector
• Experience of having a planned and organised approach to managing their own workload to meet tight deadlines

Desirable criteria

• Experience of working in the NHS
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use initiative and escalate issues promptly when unable to resolve an issue personally.
• Experience working flexibly to meet the needs of the charity and ensure a customer focused response.
• Flexible team player who can prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Able to communicate complex information that may be sensitive or contentious and may require persuasion/negotiation.
• Advanced IT skills, including good Microsoft Word, and Excel including the ability to design spreadsheet models and complex reports.
• Ability to analyse a range of financial data and interpret a range of options
• Excellent ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.