Oasis Charitable Trust is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
We have an exciting opportunity for an experienced Community Family Support Worker to work as part of our Oasis Hub South Grimsby team, to engage and work with parents/carers, supporting them to access Hub activities, develop their personal and parenting skills, knowledge and aspirations.
Key responsibilities will be:
- Work with Parents/Carers and hard to reach families, supporting them to build their own health/wellbeing and to meet the health, wellbeing and safety of their children
- Develop programmes supporting positive parenting and healthy relationships
- Develop a volunteer–led peer support service and drop in sessions
- Support families in developing partnerships with local professionals
The successful post holder must have:
- A relevant professional qualification in Family Support & Community Work (Level 3 or above) or able to demonstrate qualification by experience.
- Successful experience of working with parents / carers and complex families
- The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
- Ability to function in diverse settings and with a wide range of professional agencies.
- Be self-motivated, resilient, with excellent organisational/administrative and inter-personal skills.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
If you are interested in this position, please contact the Oasis UK website or click apply on this page.
Completed applications should be returned by Midday Monday 6th January 2020.
Interviews will take place in Wintringham on Thursday 16th January 2020.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
PART-TIME, 30 HOURS PER WEEK (0.75 FTE).
12 MONTH FIXED TERM CONTRACT
SALARY: £17,373 per annum (£23,164 FOR 1FTE)
You don’t have to look very far in this world to see the injustice that surrounds us – there’s a lot of people living difficult lives in even more... Read more
The client requests no contact from agencies or media sales.
Women & Families GBV Specialist Worker
The Claudia Jones Organisation is seeking a Specialist Worker who is passionate about providing services that make a difference to vulnerable African Caribbean women and families.
You will have substantial demonstrable experience in Women and Families, Gender Base Violence work, managing complex cases, advocacy and understanding of the legal system and how it relates to survivors of gender base violence and their families.
PURPOSE
To foster a therapeutic approach to providing a cohesive specialist service for African Caribbean heritage women and families who present with complex layering of issues that includes Gender Base Violence.
To achieve measurable outcomes that reduce risk and increase safety for women and families who access this service.
To work within CJO’s model of `Community-based Approach to Wellbeing’ through volunteer opportunities, training and peer support.
CJO aspires to provide services that are respectful of the trauma service users may have experienced and this role will require a good understanding of how this will permeate the way the services are offered and managed.
In return as our Women & Families Specialist Worker, we can offer you:
- A friendly, flexible and values-led organisation - Competitive salary
- 28 days of annual holiday, including bank holidays (pro-rata for part-time)
- Contributory pension scheme - Training to help you perform your role
What will ideally support your success in the role?
- Direct experience of providing support services to families with complex needs and experienced GBV.
- Time and an understanding and commitment to working in an assets-based way.
- An ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on women and families. If these sounds like the perfect opportunities, please apply today – we’d love to hear from you!
Information for applicants:
- Closing Date for Applications is 12 NOON on 3rd January 2020.
- In light of the nature of work and focus of Claudia Jones Organisation the candidate’s race and gender is considered to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010.
- Please use the application form to demonstrate how you meet the person specification, CVs / covering letters will not be considered.
- If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
- All posts are subject to satisfactory references and Enhanced DBS checks.
- CJO is an Equal Opportunities Employer.
OUR VISION is to build a culture of aspiration globally within which women, primarily of African Caribbean heritage, and their... Read more
The client requests no contact from agencies or media sales.
ThinkForward Youth Engagement & Insights Officer
Location: London, Islington
Salary: £23,406 - £24,668
Hours: Full time, 37.5hours per week
Contract: Permanent
Press 'Apply Now' below to send word versions (not PDFs) of your CV and a cover letter of no more than one side by 9am on Monday 6th January, 2020. If a high volume of suitable applications is received the post may close prior to the specified closing date. We encourage early applications to ensure consideration. Interview dates: Thursday 16th January 2020
Overview of ThinkForward
ThinkForward is a breakthrough coaching programme that offers young people 1 to 1 support through trusted, long-term relationships to help overcome challenges in and out of school and linking them to ready for work activities provided by a community of businesses. By the end of the programme young people develop the aspirations, skills and mind-sets needed to thrive and sustain employment.
Purpose of the role
Since our inception, young people’s voice has been central to the design and improvement of our programme – and we’re now looking to grow this further, equipping the young people on the programme to become change-makers in their communities.
This role requires an enthusiastic and creative individual who is confident in building rapport with young people. You will have a passion for youth participation, with a track record of increasing young people’s ability to design and implement change that lasts. You will lead on opportunities for consultation and feedback on the design, delivery and evaluation of the ThinkForward programme to secure long-term employability outcomes for young people. Experienced in working with young people from diverse backgrounds, you will have a knowledge in research techniques to understand the lived experiences of young people on the programme.
This collaborative role will see you work closely with our Programme Adviser, Head of Impact, and Business Partnerships Managers. You will be responsible for providing participation training, developing resources and running the national ambassador and youth board programme, while continuing to build ThinkForward’s alumni network. In addition, this role will support a caseload of ThinkForward graduates who are still transitioning into education, employment and training opportunities post programme.
Responsibilities will include but are not limited to:
Youth Voice and Participation
- Build positive relationships with young people to support their engagement as peer leaders, ambassadors, youth board members and alumni
- Deliver a youth engagement programme with regional Business Partnership Managers, in line with ThinkForward’s youth voice and participation strategy
- Create external partnerships to widen young people‘s voice and participation in local communities
- Lead on induction and training of new staff on ThinkForward’s youth voice and participation strategy
- Develop guidance and resources to support the delivery of youth voice sessions in their region
- Facilitate the development of a youth board in partnership with the board, where young people feel safe, confident and valued to share their experiences and provide a high-quality feedback loop to the governance of ThinkForward
- Support an annual national residential for all ambassadors and youth board members
Impact
- Support ThinkForward’s impact and programme design function in the co-creations of evaluations and research projects
- Facilitate frontline research projects directly with young people which support the evaluation of lived experiences of those on the ThinkForward programme
- Support in driving awareness our evidence-base impact through communication activities online and in print (e.g. social media)
- Build relationships and collaborate with other impact researchers and youth voice networks operating in the youth sector
- Maintain young people’s records of participation and decisions they influence
Data and Administration
- Produce half-termly reports on the progress and engagement of young people on participation led interventions
- Record all interventions in an efficient and timely manner on our database system
- Collect and evaluate young people’s feedback to share with BPM’s to ensure the programme is continually striving to achieve outcomes for young people
- Manage mailing lists for alumni networks and volunteers and regular communication channels to keep the network engaged and informed
- Assist with general administrative duties as and when required
WorkForward – Post-programme support
- Provide personalised coaching to programme graduates who are not in education, employment or training (NEET) through referral and signposting across the regions
- Maintain engagement and communication with young people transitioning into work for their first 12 months in employment, to maximise their chances of sustained employment
- Collate and update the partnership directories with support from the Business Partnership Managers for each region
Person specification:
Qualifications
- Level 3 youth work qualification or willingness to work towards obtaining qualification
- 3 years’ relevant prior experience
Youth Work skills and experience
- Proven track record of working with young people in a youth work and educational settings and support young people in an inclusive way.
- Confident in facilitating one-to-one and group work with young people
- Demonstrates understating of the importance of safeguarding and health & safety in the workplace enabling young people to have a safe and enjoyable experience across all elements of our work.
- Experience in facilitating residential trips
- Experience in engaging with young people who have significant barriers to employment due to their home, school or community environment
- Skills to deliver solution focused outcomes which support young people to reach their full potential
Participation
- Understanding of research techniques using focus group, evaluations, surveys and questionnaires
- Knowledge and experience of youth work and employability principles and practices
- Managing and delivering project-based participation work
- Computer literate with intermediate skill levels in Word, Excel and PowerPoint
Personal qualities
- Professional and boundaried
- Excellent time management skills
- Good verbal and written communication skills
- Methodical, accurate and organised with a keen eye for detail
- Uses own initiative and can work well when unsupervised
- Available to travel and work across our regions in London, Nottingham and Kent
- Work evenings to facilitate project-based work
ThinkForward is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff and post holders to share this commitment.
ThinkForward is committed to equality of opportunity for all staff. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
This will role will be offered subject to the outcome of a DBS check and a 6 month probation period.
The vision
To prevent the next generation of youth unemployment in areas of the UK that most need our support &ndash... Read more
Recruiting for a Specialist Support Worker to join our Mental Health services in Lambeth!
GBP 22,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more
This role is working 40 hours per week.
Lambeth Mental Health Floating Support is a service for adults, in any type of tenure, who have medium and/or complex mental health support needs. Support is provided for customers to maintain - or prevent the loss of - their accommodation and/or independence, to enable a move from supported accommodation to more independent living, to enable discharge from hospital or to prevent hospital admission. The service is available to customers from 9am to 5pm, Monday to Friday. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
Key Responsibilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
Skills, Knowledge and Experience:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Ruils is a user-led charity based in the Richmond borough that supports children and adults with disabilities and the elderly to live independently, be part of their community and to live life to the full.
We are working with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to develop and deliver Social Prescribing in Richmond. Social Prescribing is part of the NHS Long-Term plan and enables GPs and other health care professionals to refer patients to a link worker who can work with the individual to connect them with services and activities in their local community.
This post empowers people to take control of their health and wellbeing by giving time to focus on ‘what matters to me’.
We are now recruiting for talented, dedicated individuals to take up this vital new community-based role as part of a Borough-wide team.
We are looking for people from any previous walk of life with experience of working with individuals to support and advocate for them in gaining access to the support they need.
In this role you will:
- Work with individuals and their carers on a one-to-one basis to plan for their needs and find the support and activities desired;
- Engage with community organisations and specialist services that provide that support to ease the path for your clients;
- Work closely with Primary Care Networks, GPs, health care professionals, and other wellbeing services in Richmond to find the need and locate the support;
- Have responsibility for managing a caseload and dealing with referrals;
- Work with people who might be experiencing complex issues, so you will need outstanding listening and communication skills, empathy and enthusiasm.
You’ll need excellent IT and organisational skills, be adept at seeking out the information for relevant community services and have a tenacity to help people achieve sustainable improvements in their wellbeing.
All candidates will be considered and it is feasible that part-time employees working as part of a job share arrangement will make up the team.
To apply, please click on the apply link to send us your CV and covering letter (no more than 2 sides A4) stating how you meet the requirements for this position.
Closing date: Friday 20th December 2019 at 23.59.
Interview date: 6th-8th January 2020
This role is subject to an Enhanced DBS check with Adult and Child Barring.
Ruils recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds and actively encourage people living with a disability to apply
Senior Support Worker (Mildmay) – MMSSW-1119
Starting Salary: £21,798.92 per annum
Hours: Full time, 37 hours per week (includes days, evenings, sleep-ins and some weekends)
Are you enthusiastic about delivering quality support to people with learning disabilities? Are you committed to ensuring everyone succeeds? We want to hear from you!
An exciting opportunity has arisen to lead a small and skilled team of support workers at Centre 404’s Independent Living Service, Mildmay Avenue. Coordinating meaningful support and activities for 10 service users, who live in their own flats, a key focus is to engage individuals with their peers and the local community, helping to tackle social exclusion and loneliness.
Working in partnership with a variety of professionals and agencies, you will keep our service users at the heart of decision making to empower them and take positive risks. In addition, you will have strong administrative and organisational skills and experience of supporting and motivating people with learning disabilities to achieve their goals. Experience of supporting people with additional mental health needs would be advantageous.
We are looking for a caring and creative person to empower the people we support with making meaningful choices, accessing the community for rewarding activities, and building lasting relationships.
In return, you will have a chance to work with a positive and supportive team, opportunities for further staff development, regular support and supervision, an in-depth induction and ongoing training.
How to apply: Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Centre 404 is committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All our offers of employment are therefore subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Please check your email for confirmation that your application has been received and to follow further instructions if applicable.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Simplified Recruitment is a Job Advertising Agency working on behalf of Centre 404. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.
Ref: SR506431
Victim Support is looking for a Children and Young People Case Worker to work as part of our NEST team based in Accrington.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The aim of the role is to deliver a high quality child victims service, within a multi-agency service delivery framework, that ensures a more timely, rounded and effective early help support for children and young people whose experience of crime places them at heightened risk of harm and other long-term adverse outcomes.
The purpose of the job is to take a key role in delivery of the following aspects of the programme in the designated area. This includes: the delivery of the young victims service in line with commissioner's requirements and within the appropriate service guidance and policy framework; Recruiting, managing and developing volunteers/peer mentors who will support young victims and witnesses of crime; Developing and enhancing local key stakeholder relationships and work in partnership with other agencies to manage risk and deliver co-ordinated support and; maintaining and enhancing service delivery standards and effectiveness.
To be successful in the role, you will have a proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role within a service-driven organisation of comparable size, scope and complexity. You will also have an understanding of the current issues for children and young people experiencing crime and the impact and effects of trauma.
You will be able to work on your own initiative, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will also have the ability to develop creative solution focussed interventions with vulnerable children and young people, to negotiate, advocate and influence others and to build effective volunteer teams and sustain relationships.
Car use is essential to this role.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
The role is predominantly Mon-Fri 9-5 or 10-6 but there is an expectation that work may also need to be completed outside of those core hours.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.
VS is the independent charity for people affected by crime and traumatic events in England and Wales. Our specialist teams provide individual, ... Read more
Battle Against Tranquillisers are recruiting for a part time Recovery and Well-being Practitioner. The post holder will work as part of a team providing information, advice, assessments, group work, recovery management to people who misuse benzodiazepines and/or other similar drugs.
We offer support to individuals who want to make positive, healthy changes to their lifestyle by overcoming prescription drug dependence.
Do you have knowledge and experience of supporting individuals that have experience prescribed drugs abuse? If so, we would very much like to hear from you.
If you are looking for your next role working with vulnerable individuals, have an ability to understand the difficulties of withdrawing, implement professional boundaries and have a proactive approach to motivate and engage in others, then please apply.
Interviews will be held on Tuesday 10th January 2020
The client requests no contact from agencies or media sales.
JOB PROFILE
Job Title: Recovery Coach
Department: Housing
Location: Kingsland Hub
Reporting to: Recovery Lead
INTRODUCTION
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives.
We are committed to mutual support, participation and personal development for both staff and service users.
We are a Disability confident committed employer and we particularly welcome applications from men and people aged over 50.
Putting the role in context
In this job support will be made available for the post holder to get relevant training and development to help progress their knowledge and skills. Where appropriate this will include registering for NVQ level 3 in Care and Support. Recovery Assistants work in our housing related support team, reporting to the Recovery Lead. The post holder will work closely with other departments in PBHA to ensure a wraparound recovery focused service for tenants. They will outreach to tenants’ homes and tenants will also visit them in PBHA’s community hubs.
Aims of the Post
-Recovery Coach hold an individual caseload, inspiring and challenging tenants to focus on developing their strengths, via a brief housing related support intervention
-They work alongside Recovery Coaches, providing additional support to tenants on their caseloads when needed.
-They hold an individual caseload of clients requiring lower levels of support.
-They provide direct personal and practical skills development interventions to and with tenants with complex needs including mental ill health and substance use needs.
-They support tenants and clients to access appropriate statutory and voluntary services as well as internal services available to tenants and clients within PBHA.
-They work in conjunction with the housing team to support tenants and to ensure positive move on and avoid placement breakdown.
Specific Responsibilities
a. Support to build recovery capital
-Help tenants to identify internal and external resources necessary for an individual to achieve and maintain recovery.
-Provide time limited support interventions on a 1-1 and group basis, focusing on supporting tenants to recognise and develop their personal assets and to accommodate their difficulties via re-enablement and skills development activities, including crisis prevention.
-To provide training and group work, offering a range of appropriate groups, e.g. nutrition training, assertiveness skills, confidence building, mindfulness, stress management (following appropriate training).
-Support tenants to develop and sustain support networks within their community, including to access specialist support services where needed.
-Helping them maintain and develop their skill base, (re)gain general IT skills, including providing particular support with CV writing, online applications, shopping online etc.
-Support tenants to connect with others who have experienced emotional challenges.
-Help tenants identify what they can contribute to PBHA and the wider community support them to be more active members of their community, with a particular focus on volunteering and peer support
-To offer support and encouragement to tenants to participate and get involved in the running of PBHA.
-Collaborate with other PBHA services including those in Adult Learning, Employability and Enterprises to support tenants to access wider PBHA support programmes or placement programmes, especially during initial stages.
b. Safeguarding and Support
-Under the guidance of Recovery Coaches, ensure that tenant move on plans are developed at the outset of their placement and that progress is reviewed on a regular basis. Provide guidance on re-housing options.
-Ensure that individual support plans and assessments are evaluated, reviewed with tenants on a regular basis and in response to changes in circumstances. Ensure that both needs and assets are identified through the assessment and review process, ensuring that any problems are addressed at an early stage and that necessary measures are put in place to prevent placement failures.
-Ensure that support is focused on coaching tenants to achieve personal goals and deliver 1-1 support in a way that maximises tenants’ opportunities to practice self-management skills.
-Provide support interventions levels of intensity and frequency dependent on where on journey tenant is. Work as part of a team with support colleague and others to manage pathway.
-Create an environment of positive change in interactions with tenants, utilising opportunities to reinforce motivation.
-Ensure that challenges and problems, with clients and other stakeholders, are identified and addressed at the earliest possible stage and to ensure that the support manager is made aware of possible risks.
-To comply at all times with the Safeguarding policy and procedure.
-To create and maintain positive working links with referring agencies and those which PBHA works in partnership with in order to ensure that clients receive an effective, safe and comprehensive service that supports the development of their personal assets and addresses presenting needs. To have a holistic approach in providing comprehensive services to clients, including working with other colleagues to ensure all client needs are met.
-Where applicable, to support clients to manage a personal budget and to broker the provision of services that support the development of personal assets for clients.
-To ensure clients receive key-working on a needs basis which includes supporting clients to develop their personal assets in order to achieve wellbeing, financial capability, and manage risk. Effectively use the client database to ensure real time information informs all teams across PBHA.
-Supporting tenants with money management including:
-Assisting with income maximization using various sources.
-Providing comprehensive benefits guidance to tenants
• Assisting with making claims and the provision of information, where repeated intervention is required, including some degree of non-specialist advocacy
• Completing benefit claims and pursuing these until in payment
-Liaising with benefits agencies, local authorities, housing providers
-Train tenants on techniques to maximise and appropriately budget their income.
c. Tenancy Sustainment
-Support new tenants to move in, and for transfers of existing tenants, offering support with furniture options.
-Work closely with the Housing Team to provide an effective tenancy sustainment service.
-Support and facilitate tenants where necessary on payment methods available, upholding obligations for rent payments under their tenancy.
-Support tenants in arrears to maintain arrears agreements in order to keep their tenancy.
-Support tenants to arrange meetings with Housing Officers and offer support if required regarding any queries they may have concerning their tenancy or housing accommodation, or put in touch with appropriate advocate.
-Support tenants in dealing with complaints, neighbour disputes, nuisance and harassment, using self-management and mediation based approaches.
-Work with the housing management team to find solutions to tenancy sustainment issues.
-Plan with tenants for their move on, liaising with other PBHA departments such as the Property and Allocations teams to minimise void periods and maximise the time the properties are housing homeless people.
-Support on tenancy rights and responsibilities, re-enforcing tenure obligations at appropriate intervals.
-Monitoring the condition and cleanliness of properties and working with tenants, in a practical way, to enable them to carry out their responsibilities.
-Carry out regular building and health and safety inspections, helping tenants to report repairs.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Take on specific responsibilities on behalf of the team
-Perform any other reasonable additional duties at the request of the line manager.
-Provide a housing reception service at the office.
-Involvement in the selection and induction of new workers and volunteers.
-Taking part in planning the team’s work and delivering the annual plan
-Ensuring that proper records are kept and information is passed to other team members as necessary. Effectively use the client database to ensure real time information informs all teams across PBHA.
-To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
-Support tenants in arrears to maintain arrears Support tenants in arrears to maintain arrears To meet required standards and contract compliance of supporting people and any other commissioning body where PBHA delivers a service.
-Participating in a rota to provide cover for our out of hours telephone service for tenants and dealing with emergencies and problems that arise. This is done from home. A mobile phone is provided. The rota is additional to the standard working week.
General responsibilities of all staff:
All staff are expected to;
-Provide cover for other members of the team where necessary.
-Work flexibly and cooperatively as part of a team and with other teams.
-Be involved in the selection and training of new staff and volunteers.
-Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings.
-Ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial control, standing orders, recruitment, supervision, appraisals, sickness and discipline.
-Plan and organise own work with a minimum of day to day supervision
-Have specific individual responsibilities but the person appointed will be expected to use her or his initiative in organising and prioritising work, within criteria set by the line manager.
General Information
Please note that:
-Post holder must be prepared to see their duties change as the needs of the organization and its tenants change and develop.
-All spaces in PBHA are non-smoking except for specific designated areas.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Access Information
The post is based at the Kingsland Hub site has one level and is accessible to wheelchair users.
Accountability
The post holder is accountable to the Recovery Lead.
Main Conditions of Service
This is a full time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings, weekends or public holidays. Overtime is not paid but time off in lieu is given. The post holder is required to take part in the out of hours duty rota which is paid in addition to the salary.
Annual leave entitlement is 26 days per year plus normal bank holidays (pro rata for part time posts). This will rise after each completed year of service to a maximum of 30 days.
Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary for this post will be in the range of ££24, 054 - £25, 833 Grade 3.
Post holders will be eligible for membership of the organisation's contributory pension scheme.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice.
ROLE REQUIREMENTS
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
Assessed by*
A, I • To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. To have an understanding of the particular wellbeing needs of minority ethnic groups.
A, I
I • Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
• Experience of focusing on individuals’ strengths and of learning from mistakes.
A, I • Experience of working in an outcomes focused way
The competencies required for the post are the ability to:
Assessed by*
A,I -Can positively contribute and take initiative; good negotiation skills
A, I -To be positive, resourceful, and resilient when working in challenging environment
I -Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
I -Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
A, I-Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
I -Ability to use appreciative inquiry and positive framing and communication to support people to develop achievable goals.
A -Engage tenants, building a rapport with the individual so that he/she can recognise his/her ambitions.
A,I- Plan a strategy that supports clients to identify their move on goals, and develop plans towards achieving them in a limited period of time
A,I -Effectively support PBHA’s tenants to progress to more independent accommodation work through the acquisition of skills, confidence and supportive relationships
A,I
I-Establish productive partnerships with a range of key stakeholders, internal and external to ensure that project targets are met
-Be able to outreach to tenants’ homes, and cover an out of hours duty rota which may very occasionally require you to attend work out of hours
A,I-Organise work effectively by prioritising, planning and excellent time management
I-Meet demanding targets in a difficult climate
A,I-Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
A,I-Use IT effectively to prepare reports, marketing materials etc.
It is desirable that the candidate will have:
Assessed by*
A, I-Ability to make engaging presentations in public.
A,I-An understanding of peer support and the value of lived experience.
The successful candidate will need to be committed to:
Assessed by*
A-Improving quality and raising standards of service.
A, I-Enabling participants in the project to take control of their own lives and become involved in the overall running of the project.
A-PBHA’s Diversity and Equal Opportunities policy
-Co-operative team working.
The successful candidate will
-Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
Assessed by*
A Assessed through Application Form or CV and Supporting Statement
I Assessed through Interview
T Assessed through Assessment
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empow... Read more
The right candidate will have experience of managing a caseload and good knowledge of provider services across Greater Manchester that can help carers lead a better life. The candidate must be able to speak English and at least one other language including Urdu, Punjabi and Guajarati. You must have a strong awareness of issues affecting BAME (Black, Asian and Minority Ethnic) communities particularly in relation to the impact of caring.
The role will be to work as a team on a busy helpline as well as delivering statutory carer’s assessments through a conversation model and to bring an enthusiastic yet empathetic approach to supporting carers across Trafford. The role will also involve outreach support at Limelight in Old Trafford on a regular basis.
Trafford Carers Centre, is the Lead provider for Trafford Council and Trafford CCG to deliver first line support and information services to unpaid carers in Trafford.
Requirements for Caseworker role:
- Previous experience of casework
- Positive, welcoming attitude and good communication skills
- Ability to speak English and other languages such as Punjabi, Urdu and Guajarati
- Ability to identify carers and their support needs
- Ability to work effectively and positively as part of a team
- Ability to think on your feet
- Knowledge of key services across Greater Manchester
- Knowledge of issues affecting BAME communities in relation to caring
- Knowledge of Care Act 2014
- Sound organisational and IT skills
- Ability to keep concise and accurate records
- Flexibility to work hours as determined by the organisation
- Full driving licence and insurance to use your car for business purposes.
Responsibilities for Caseworker:
- Manage a caseload delivering statutory carers assessments, support, guidance and advice
- Deliver helpline support offering guidance and advice
- Maintaining a high level of record keeping
- To work with multi-agencies to raise awareness of carer issues and widen identification network.
Benefits for Caseworker:
- 25 days annual leave (pro rata)
- Full induction programme
- Access to training
Deadline for applications: 12pm on 24th of December 2019
Trafford Carers Centre is a non-profit organisation that supports unpaid carers looking after someone who lives in the Trafford area. The... Read more
The client requests no contact from agencies or media sales.
Mencap Liverpool & Sefton are looking for someone experienced in working alongside people who have a learning disability and managing a team
This is a great chance to develop those core skills as well as gaining more strategic and leadership responsibility over time.
Are you?
- A STRONG ENABLER & PROBLEM SOLVER: You will be the first point of contact for individuals in Sefton who may be lonely and socially isolated. It will be your role to establish trust and rapport. You’ll identify if the person would benefit from our involvement, or if they would be best served by a supported referral to a more appropriate agency. Your interaction will aim to give them the confidence to address the difficulties they may be facing and encourage them to try new things.
- TEAM FOCUSED LEADER:You will provide excellent line management to our member-facing staff team.
- RELATIONSHIP BUILDER & NETWORK GROWER: You will build relationships with a range of local public and voluntary sector agencies to ensure that people know who we are, what we do and how to refer people to us.
- PERSON CENTRED, motivated by SOCIAL JUSTICE & EQUALTY:You will work closely with your colleagues to ensure that our work is holistic, person-centred and constantly strengthened by the voice of our beneficiaries.
Mencap Liverpool & Sefton is a local charity for people who have a learning disability. Our members have little or no support from th... Read more
The client requests no contact from agencies or media sales.
Salary: £26,500 + 3% pension
Hours: 37.5 hours per week
Location: Flexible across the Borough with a central Bromley office base
Bromley Well is commissioned by the London Borough of Bromley and Bromley Clinical Commissioning Group to deliver services for local people to help them maintain both their physical and mental health, their independence and also provide training and employment opportunities. This new service will provide support and activities for individuals, aged 16+, with Autism who would benefit from early intervention and preventative support.
The Role
You will provide relevant and accurate information, support, guidance, welfare benefits advice and signposting. You will provide both one-to-one and group support for people with complex issues. Support will be flexibly based, operating out of a central Bromley office but delivered at various, accessible locations. You will take a person-centred approach, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required. You will work closely with CASPA who will deliver monthly group workshops providing peer support.
Requirements:
Reporting to the Senior Information and Support Officer here are some of the skills that will make you stand out:
- Able to research and provide information about community services
- Excellent communication skills with all groups – in particular with people with Autism
- A good understanding of the social care and health system
- Able to travel around the borough independently, preferably by car
To apply, please visit our website, via the apply button.
Closing date for applications: 5pm Monday 16th December
Interviews: to be arranged
Registered Charity Number: 800685
Location: Southwark, London
Position: Family Support Coordinator - Bump to Babe
Hours: 30 hours per week
Contract type: Fixed term for 1 year - maternity cover
Salary: £24,174 - £25,951 (plus £3,470 London weighting) pro-rata
Start time: January 2020
Application deadline: Thursday 12th December at 5pm. Interviews will take place on 18th December.
About us
Home-Start Southwark has been providing targeted early intervention for vulnerable children and families for the past 24 years. Our team of Coordinators recruit, train and support volunteers from the local community who help families to build on their strengths and increase their potential to make changes to improve their lives.
About the role
This is an exciting role where you will be able to work closely with our fabulous volunteers to deliver professional peer support for struggling families. You will also work directly with families with a range of complex needs to support them to achieve the best outcomes they can. Additionally, you will have the opportunity to continue the development of our Bump to Babe project that supports women through the perinatal period via one to one support and within targeted group activities.
About You
- You will have experience of implementing early intervention and prevention strategies with children & families
- You are skilled in building strong relationships with parents, volunteers and multi-agency partners
- It is desirable you have experience of delivering evidenced-based parenting programmes
- You are able to work proactively with volunteers supporting their practice and enabling their development
- You are accountable and responsible, always doing what you say you will do to high standards
- You are determined, resourceful and confident to deliver the best outcomes for children & families
How to Apply
To apply, please read the guidance for applicants and complete the application form.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
To find out more about this role: Please see the full job description and application form.
To find out more about Home-Start Southwark: Please see our website.
For an informal discussion about this opportunity: Please call our Home-Start Southwark office and ask to speak to Juliet.
Home-Start is committed to safe recruitment as an important part of safeguarding and protecting children and vulnerable adults. Home-Start is committed to Equal Opportunities.
Home-Start Southwark is a voluntary organisation in which volunteers offer regular support, friendship and practical help to young families und... Read more
The client requests no contact from agencies or media sales.
We’re looking for someone who is passionate about making a difference, can proactively manage a varied workload, and puts the needs of victims first and foremost. If this is you, we’d love to hear from you.
Action on Elder Abuse are committed to ending elder abuse, and supporting those who have experienced or are worried about it. We want to raise awareness of elder abuse at all levels, challenge it where it does occur, and advocate for the best possible support framework. These are often victims who are scared, abused, neglected and ignored. Can you help us change that?
This is a pivotal time in the charity’s development, and we need someone with the motivation and drive to support us to develop and grow. You’ll be responsible for:
- raising the profile of elder abuse and the charity across London and South England
- managing key relationships and understanding unique policy issues in the region
- helping us develop new programmes and services.
You’ll work closely with a team of peers in other parts of England, as well as colleagues across the UK, sharing good practice and generating new ideas for further developing the charity.
ROLE PROFILE:
The Head of Regional Development is part of a team of four postholders who take charge of all AEA activity within their given area. This includes managing key regional relationships, understanding the unique policy issues, raising the profile and providing links for our fundraising team, This is a senior role which acts as a catalyst to develop core relationships across the region and will help establish a regional development plan working closely with peer postholders.
As a leading member of the Programmes Directorate, the postholder will also work closely with the Director of Programmes to develop, administer and monitor any specific programming – and utilise good practice across the rest of England/UK to establish Key Performance Indicators for the programme alongside regional comparators.
- CONTEXT AND PURPOSE OF JOB:
- To represent the charity within local authorities and their communities, trusts, alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse.
- To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.
- To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.
- To work with other charity staff, including Fundraising Team and the Director of Fundraising, to maximize awareness of the charity, and seek sources of funding.
2. MAJOR DUTIES AND RESPONSIBILITIES:
2.1 FINANCIAL RESPONSIBILITY:
2.1.1 To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required;
2.2 PROJECT DEVELOPMENT:
2.2.1. To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.
2.2.2 To represent the charity at key external meetings and to take strategic decisions within AEA’s strategic framework at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns;
- To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines;
- In conjunction with the Director of Policy, to plan and support campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.
- To work with the Director of Operations and peer postholders to identify opportunities and volunteers for local peer support projects.
- To encourage an increase in AEA membership among stakeholders, other organisations and groups, utilizing this to build a lobbying and campaigning approach to effecting improvements in elder abuse/adult protection.
- To actively work with the fundraising and communications team and media agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in local media.
2.2.9 To identify fundraising opportunities for projects, policy areas and core funding, providing appropriate information to the Director of Fundraising to enable the drafting of applications as required;
2.3. PROGRAMMES
2.3.1 To work closely with the Director of Programmes to generate programmes and initiatives that meet a need in the region – working alongside the fundraising team to develop the right ask and monitor effectiveness.
2.3.2 To seek collaborations with regional bodies, local authorities, relevant trusts and third sector partners to develop programme-related campaigns and events that meet the strategic priorities of AEA.
2.3.3 To take an active role with other Heads of Regional Development in developing a whole-England approach to programming and to feed this into UK-wide discussions.
2.3.4 Where appropriate, to ensure that a pro-active regional casework approach is adopted in the helpline, helping callers to raise concerns with appropriate authorities, supporting them through necessary processes, and identifying means to confirm final outcomes achieved.
2.3.5 To ensure statistical and other analysis of programmatic issues and activity is undertaken, utilising such Information to inform the charity on trends and changes in relation to elder abuse, including an annual report on the work of the charity in the region.
2.3.6 To ensure workers and volunteers are supported in line with organisational policy, including regular breaks during shifts and the provision of advice and information.
2.4. INFORMATION
- To provide information to the fundraising and communications team on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity
- To support the fundraising and communications function to ensure that income generation targets and requirements in relation to project development activities are monitored and achieved, drafting reports as required.
- To undertake monitoring and evaluation of project activities, contributing to
reports and analyses for the charity and for its reports to funding bodies,
Governments etc.
3. BOARD OF TRUSTEES:
3.1 To contribute to, and produce reports for the Board of Trustees as required and to speak to them when requested. To attend meetings of the Board and Advisory Committees as requested.
4. HUMAN RESOURCES:
4.1 To provide supervision and/or support to any programmatic or helpline staff and volunteers as required by the Director of Programme, providing appropriate advice and guidance in accordance with good practice and AEA policy.
5. GENERAL:
5.1 To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.
5.2 To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary). To travel as required;
5.3 To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends;
Head of Regional Development: Person Specification
Essential Criteria – Candidates will be expected to demonstrate how they can deliver against this criteria.
- Self motivated, requiring minimal supervision
- Good understanding of legislative requirements applying to elder abuse and adult protection;
- Ability to organise events including large meetings, seminars and smaller community based events
- Ability to engage volunteers in a proactive manner
- Ability to work with a range of individuals at different levels with minimal supervision
- Effective communication skills both written and oral
- Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies
- Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation
- An understanding of how Parliaments/Assemblies work
- Ability to manage complex and varied workload, and manage confidential issues
- Experience of public speaking and complex report-writing
- Experience of working in partnership with other organisations and agencies
- Ability to grasp issues quickly and to proactively analyse and communicate clearly
General requirements for roles at AEA
- Willingness and ability on occasion to work outside normal office hours and travel within the UK
- Willingness and ability to operate in accordance with the values and policies of AEA
- Willingness & ability to work flexibly in response to changing organisational requirements
- Commitment to bring into the work the views and needs of people with direct experience of abuse
Political awareness and sensitivity;
Occupying a unique position amongst other 'older people's organisations', Action on Elder Abuse (AEA) focuses exclusively on the is... Read more
The client requests no contact from agencies or media sales.