Peer Support Jobs
Department: Learning
Location: Blended between office and home (England and Wales)
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
The role
We’re looking for a Volunteer Development Officer to support us in the delivery and development of high quality volunteering across our organisation. You will champion and support volunteering in Citizens Advice and influence the position and profile of volunteering across the service. You’ll work closely with the Head of Volunteering to support the delivery of the new volunteering strategy, ensuring that stakeholders from across the organisation are engaged in its development. You’ll provide operational volunteer management direction and support and maintain high standards in volunteering through the provision of guidance, tools, information and training.
Apply if:
- You have strong experience of supporting good practice in volunteer management, including an up to date understanding of how to make volunteering accessible and inclusive.
- You enjoy working collaboratively with a wide range of stakeholders and co-creating solutions.
- You are passionate about volunteering and the positive impact it can have.
- To find out what the full role will entail and what you will be doing click below for the role profile and person specification.
If you would like to apply, please submit an anonymous CV and a cover letter addressing the following essential criteria from the job pack:
- Excellent knowledge of good practice in volunteer management and development and experience of supporting the application of this in a range of settings and contexts.
- An uptodate understanding of how to make volunteering accessible and inclusive and passionate about finding ways to put this into practice.
- Experience of developing and delivering good practice guidance, templates and advice on a one to one and group basis, preferably in a volunteering context.
- Experience and confidence in developing and delivering presentations and training sessions and facilitating workshops or peer learning sessions.
- Experience of working with data to inform planning and decision-making, particularly around the value and impact of volunteering.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
In the event of a high number of applications, we reserve the right to close the application early.
Interviews are scheduled for WC 10th June.
This vacancy closes at 23.59 on the closing date.
Are you keen to use your skills to help support young people to achieve their potential?
St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.
We are currently in search of a passionate and committed individual to join us to lead weekly group sessions for young people. The role involves designing, leading, and facilitating various activities and sessions aimed at improving wellbeing, community connections and building resilience. We welcome enthusiastic individuals who are dedicated to making a positive difference in the lives of younger people to apply.
What you will be working on
- Co-designing activities with young people
- Developing and facilitating a weekly boys’ group and a young peoples’ group
- Promoting and publicising activities in the local community
- Working with external facilitators and volunteers to provide engaging and varied sessions
This job is for you if you:
- are experienced in planning and delivering engaging group activities for young people
- have worked with young people and are a confident role model for boys who may benefit from strong and supportive guidance
- have the ability to raise awareness and promote our activities
- are committed to making a positive difference in the lives of local young people
Closing date for applications: 10am Monday 10th June 2024
Interviews: to be scheduled between 4pm and 7pm Wednesday 12th June 2024
Our Recruitment Policy
St Hilda's East is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
Due to the specific requirements of our Boys programme, we are seeking a male worker to serve as a positive male role model for young boys. This is considered a genuine occupational requirement in accordance with the Equality Act 2010, Schedule 9, Part 1. We welcome applications from all qualified candidates and are committed to promoting diversity and inclusion
St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
The client requests no contact from agencies or media sales.
SAYiT is a Sheffield-based charity working to transform the lives of LGBTQ+ young people up to the age of 25 through supportive group work, youth action, education and influence. We are looking to appoint a Chief Executive Officer to build on our successes to date and lead the charity in its pioneering work.
This is an opportunity to join a passionate, dedicated team working to make positive change across Sheffield’s communities and the wider region.
As the charity’s most senior employee, you will be responsible for the successful delivery of the charity’s work. You will report to the Board of Trustees and work with them to shape the strategic direction of the charity in supporting LGBTQ+ young people.
You will bring with you a comprehensive awareness and understanding of the key issues and challenges faced by LGBTQ+ young people and communities and be responsible for maintaining and developing relationships with a wide range of key stakeholders and the wider public. You will also be a confident public speaker, representing the charity at events and in the media, and in the delivery of consultancy and advice work.
You will also have a strong track record of effective financial management, income generation from a diverse range of sources and monitoring and evaluating work for grant and contract funders.
In addition to all of these skills and attributes you will be able to bring your extensive leadership experience to the role, overseeing a skilled team of project and development workers and volunteers, and providing direct line management to our charity managers.
SAYiT is committed to the safeguarding and welfare of children and young people. The successful candidate will be required to undertake an enhanced DBS disclosure.
For the full job description and personal specification, please download the application pack.
To provide a youth-centered service delivering a broad range of services supporting the well-being of LGBTQ+ young people
You have recent experience in the mental health field, or working with vulnerable adults, and a good understanding of service user development. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Befriending Coordinator.
Our friendly team in Hammersmith help people living with mental health problems to develop a sense of independence, purpose and fulfilment and gain the skills they need to return to work or simply live a more fulfilling life. But, we need your help.
As a Befriending Coordinator, you will support individuals with lived experience of mental health issues one on one through befriending to help reform and improve their lives. You will also help recruit, support and match volunteers to work with our clients and develop befriending networks that will empower service users to improve and sustain their mental health and wellbeing. Along the way you might support other areas of our service such as peer support groups, workshops and social events for local clients.
To succeed, you’ll need:
- Communication skills, written and verbal, to confidently consult, liaise and work effectively with clients, volunteers, colleagues and a wide range of organisations.
- Self-motivation and professional integrity.
- Time management skills, prioritising and planning work.
- Problem solving and decision making skills.
- A genuine desire to help others.
- Ability to travel locally within Hammersmith and Fulham (though this is a Hybrid role so 1-2 days in the office/community per week)
It would be a great bonus if you have:
- Experience of recruiting and/or supervising volunteers
- An understanding of holistic support for people with mental health issues
- Relevant IT skills (General Microsoft Office use, client record management system experience and an ability to utilise Zoom and schedule befriending matches to meet remotely)
- Some flexibility over working hours may be helpful to accommodate befriending sessions out of hours.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
The closing date for this post is the 27th May 2024. However, we reserve the right to close the vacancy early should we receive a sufficient number of applications.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded 20 years ago by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 10 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
About the Role
Post: Corporate Fundraising Manager
Responsible to: Director of Fundraising & Marketing
Responsible for: Corporate Fundraiser(s)
Location: Hampton Court Head Office
Contract: Permanent
Hours: Full Time/Part-time – 32 - 40 hours
Main Purpose of the Role
The main objectives of the Corporate Fundraising Manager role is to lead the Corporate Partnerships programme; sourcing, developing and sustaining funding partnerships with a wide range of companies. This is a senior and hands-on role. You will take responsibility for developing and sustaining your own portfolio of corporate partners working with them to secure significant funds.
Main Areas of Responsibility
• Implement a corporate strategy which increases income and the number of corporate partners to exceed targets and build the pipeline for future years.
• Provide line management support to the corporate fundraiser(s), including setting objectives, key performance indicators and carrying out appraisals.
• Secure new business support from companies, taking a strategic and proactive approach to new business development.
• Develop creative and compelling new business pitches, presentations and proposals for a range of corporates including COTY applications, CRM, beneficiary events and cross organisational offers, working closely with the Director of Fundraising & Marketing.
• Develop a dense pipeline of corporate partnership prospects, with a potential focus on locally-based large companies as well as national organisations who consider local charity partnerships.
• Identify and secure opportunities through proactive relationship development and peer to peer introductions.
• Maximise corporate income through exemplary stewardship and strategic development of existing and new corporate partners, including account management, developing and implementing account plans, new ideas and opportunities for income generation.
• Manage income and expenditure budgets to ensure annual targets are met, providing regular reports to the Director of Fundraising & Marketing.
• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto Salesforce.
• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential:
· Numerate and literate.
· A proven, impressive track record of delivering corporate / charity partnerships.
· Proven track record in achieving financial and non-financial targets.
· High level fundraising, account management or sales experience in a client facing environment.
· The ability to think strategically and manage a large and complex workload.
· Excellent negotiating and influencing skills.
· Excellent verbal, written and presentation skills.
Desirable:
· Good working knowledge of MS Office and CRM databases.
· Knowledge of the Institute of Fundraising codes of practice.
· Good understanding of budgeting and financial management
· Team player who can work on their own initiative to plan and manage their workload.
· Excellent oral communication skills with a high degree of diplomacy, empathy and confidence.
How to apply
Complete our online job application form including a copy of your current CV.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Prison Facilitator - HMP Lincoln
Location: Lincoln
Salary: £27,584
Hours: Full time (35 hours per week)
Job Type: Full time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Lincoln Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Lincoln, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 17 June 2024 (online).
REF-213991
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Independent Sexual Violence Advisor (ISVA)
Hours: 28-35 hours per week over 4-5 days
Salary: From £21,998 (for 4 days/week) to £27,498 (for 5 days/week), rising to £22,798 to £28,498 on successful completion of training, probation and six-month review.
Location:Based in Guildford and covering Surrey
Accountable to:ISVA Team Leader
DBS check:Yes
Closing on: Mon 17th June at 12 noon
Please note this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national telephone helpline and live chat service.
Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team consisting of nine ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
Job Description
- To support survivors of rape and sexual abuse.
- It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
- The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
- The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
- The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is held in Manchester and is delivered over six module. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Currently this training is delivered virtually although this may change.
- Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
- To attend monthly one to one supervision with team leader and fortnightly clinical supervision.
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
- Excellent organisational skills and a proven ability to prioritise workload, including time management skills
- Experience of working with vulnerable people
- Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
- Handling confidential information
- Ability to work on your own and as part of a small team in a busy and challenging environment
- Full driving licence and car that can be utilised for work purposes.
Desirable
- Case Management skills – ability to accurately maintain records
- Crisis management skills – including risk management
- Knowledge and commitment to multi-agency partnership working.
- Experience of delivering presentation/training.
- Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours), eight public holidays (pro rata for part time hours), a day off on your birthday, long service leave up to one additional week (pro rata for part time staff), contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.
Interviews will be held in person on Tuesday 2nd July.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton at RASASC Guildford for more details or please complete the application form. (RASASC Guildford's contact details and the application form can be found on our website).
Will close when suitable applications are received, an early application is advised.
How to Apply: Please download the application form from RASASC Guildford's website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AtaLoss helps bereaved people find support and wellbeing, through its award-winning UK wide signposting website, and by equipping churches in community support, in particular The Bereavement Journey® peer group support programme offered by hundreds of churches across the UK.
Do you have drive and creativity? Do you have excellent marketing/fundraising skills? Do you want to see culture changed so that we can show the difference that bereavement support can make to lives?
Apply to join us at an exciting time of growth and development. We are based in Chichester. We are open to remote working and part-time/flexible options. Salary £35,000-£40,000.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At The Compassionate Friends (TCF) we are passionate about providing peer support to grieving parents and their families whose son or daughter has died at any age (from one month old to an adult) and from any cause. We offer this support through our network of over 300 dedicated volunteers who are themselves bereaved parents or siblings. We are now seeking an Events & Community Fundraiser to join our small, but dedicated and hardworking, staff team to help us to develop our funding to continue our vital work. In this exciting and diverse role, you will be leading on the recruitment and stewardship of individual fundraisers and fundraising groups undertaking challenge events, digital fundraising and other community fundraising initiatives.
Just some of the activities you will be working on include:
o Taking ownership of community and events fundraising at The Compassionate Friends, including preparing an annual plan, and incorporating digital fundraising alongside traditional methods.
o Managing existing and introducing new challenge and fundraising events to grow the events programme, This will include attending some key fundraising events.
o Managing a programme of community fundraising, including relationships with various community groups.
o Building and maintaining effective relationships, delivering excellent support care and stewardship to donors, fundraisers, community groups, and partner organisations. Researching and designing new fundraising events, initiatives and products .
o Writing inspiring content for supporter communications, social media and website content
This role is for you if you have experience or transferable skills around planning, organising and delivering fundraising campaigns and activities, proven experience or skills in delivering income growth in an events and/or community fundraising setting and knowledge of online fundraising tools, digital marketing and social media.. If you are a proactive self-starter who is able to work on their own initiative and as part of a small team, highly numerate and well organised, an excellent communicator with persuasive, engaging and creative writing skills, and a passion and motivation to raise money to support bereaved parents and their families, then we would be delighted to receive your application.
As a staff team member at TCF you will receive the following benefits:
Options for flexible working - office and homeworking hybrid role
5 weeks paid annual leave, plus public holidays
Company pension plan with employee contributions after 3 months in post
Access to a mental health and wellbeing benefits, including cash support for work/life balance activites and additional mental health leave days
A highly supportive working environment.
Occasional weekend and evening work may be required.
Please include a covering letter setting out why you are suitable for the post. If you do not include a covering letter, we will not be able to consider your application.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Crisis Recovery Worker
Post no: 596
Working base: Luton
Hours: 18.25 hours per week, 3 nights a week (Mon – Sun 17:00 – 23:00)
Contract: Permanent
Salary: £24,088 per annum FTE (£11,881.24 per annum Actual)
Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions?
About our Crisis Cafés
Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.
About the Role
The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Luton, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 31st May 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.
We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.
Key responsibilities:
Clinical
1. Accept referrals via agreed protocols within the service.
2. Conduct assessments and therapy over the telephone, telemedicine and face to face.
3. Offer High Intensity treatment in individual and group settings (as agreed)
4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
5. Formulate, implement and evaluate therapy programmes for people attending the service.
6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.
7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.
8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.
9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.
10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)
11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.
12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.
13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.
14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.
15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.
16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.
17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.
Training and Supervision
18. Attend clinical supervision in group or individual format within service.
19. Participate in peer supervision with professional colleagues.
20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.
21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.
22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events
23. Once suitable supervision training and experience has been gained, supervise other staff as directed
Professional
24. Ensure that client confidentiality is protected at all times.
25. Co-ordinate and liaise between different staff groups within Mind in Bexley.
26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.
27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.
28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.
29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.
30. Be aware of and comply with company policies, procedures and standards of service
31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.
You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.
Email CV and supporting statement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Recovery service facilitator, you’ll be a key point of contact within the Recovery service.
Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.
Key Responsibilities
1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.
2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.
3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.
4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.
5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.
6. Contribute to the development of best practice within the service.
7. Undertake student assessments and regularly review individual progress.
8. Support individual students in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.
9. Keep accurate and up to date records of students including attendance, assessments, progress and impact measures.
10. Signpost and refer students to internal and external services when appropriate.
11. Ensure individual inclusion, accessibility and other needs are met.
12. Provide students with information and advice on further learning and progression opportunities including volunteering and support into employment
13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.
14. Keep up to date on local resources, facilities, training and recovery services.
15. Work effectively with peer facilitators and volunteers.
16. Work in partnership with team members, colleagues, professionals and other services.
17. Participate in induction, training, supervision and continual professional development.
18. See advice and support from line manager when needed.
19. Pay regard to materials and equipment.
20. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.
21. Keep informed of relevant legislation and guidance.
22. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.
23. Undertake any other duties and tasks which may be reasonably required, as discussed with line manager.
Email CV and Supporting statement
The client requests no contact from agencies or media sales.
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Flourish Community Outreach Worker
Hours: 30 hours per week
Salary: £25000 - £26000 per annum, pro rata.
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Flourish (Refugee and Asylum Seekers) Comminity Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
Complex needs are defined by the National Complex Needs Alliance as a combination of health needs and social needs.
About the Service
‘Flourish’ is a highly flexible and responsive outreach service developed to meet the needs of refugees and asylum seekers in Hertfordshire. The aim of the service will be to support refugees and asylum seekers in the community with multiple needs who have mental health support as a primary need.
Purpose of Post
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
- Hold a caseload of clients, supporting for approx. 10 weeks
- To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
- To complete a holistic needs assessment.
- Ensure all person centred risk assessments and support plans are completed.
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
- To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
- To work alongside translators when required to provide a robust package of support for clients.
- To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
- To provide advocacy services to clients experiencing mental ill health.
- To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications: Applications are being reviewed on an ongoing basis and we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Healthcare Support Worker – Helpline & Crisis Cafés - Evening and Weekends
Reference: 198
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £22,347 - £24,024 per annum, FTE
Hours: Full time or part-time positions (30 or 22.5 hours) available in addition to Bank hours.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
Key Responsibilities
- Providing emotional support and developing, alongside clients, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from leadership team (including assessments of need, risk, crisis support plans and review forms), often where risks are significant.
- Liaising with statutory agencies to ensure appropriate intervention is obtained for individuals.
- Drawing upon own lived experience as appropriate to inform the delivery of person-centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- To support individuals both through telephone support (helpline) and face to face support (crisis café).
- Liaising with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc .as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Completing appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Supporting clients with making drinks and beverages as needed when visiting the crisis café.
- Assisting with housing keeping/cleaning tasks as necessary and reporting any maintenance problems.
- Contributing to the co-development of the service by supporting service user, family and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 6th May 2024
Interviews shall take place the week commencing 6th May 2024.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Using Anonymous Recruitment
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At Merlin Neuro Therapy Centre's our vision is to "Build a strong and connected community, dedicated to improving the health and well-being of our community". We provide therapies and support to those living with long term neurological conditions or who have a neuro divergence in Cornwall. As Head of Income Generation you will lead a small team to increase income and awareness of this well-respected health charity through fundraising and marketing activities. The postholder will be a member of the Senior Management Team and will contribute to the strategic direction and day-to-day operational management of the charity. We have an ambitious target to increase income by circa 60% over the next three years - therefore the successful candidate will need to demonstrate experience of meeting and exceeding fundraising targets - to ensure the charity is financially sustainable.
To build a strong and connected community, dedicated to improving the health and well-being of people living with neurological conditions in Cornwall.
The client requests no contact from agencies or media sales.