Peer support officer jobs in birmingham

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Looking to work as a dedicated Grants Officer, in a small dynamic team? This exciting opportunity plays a key role in supporting environmental and community initiatives across the country.

Grants Officer at Veolia Environmental Trust

Salary: £26,200 plus pension and benefits

Location: Hybrid - Cannock office (minimum 2 days per week) with home working flexibility

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community

• Ongoing training and development opportunities, allowing you to reach your full potential

• Modern office facilities with electric car charging, free gym, and subsidised canteen

What you'll be doing:

Join our mission to support community and environmental projects that make a real difference. The Veolia Environmental Trust is an independent grant-making charity that distributes Landfill Communities Fund monies across England.

As a dedicated Grants Officer, you'll join our small, dynamic team in an exciting opportunity to play a key role in supporting environmental initiatives across the country while developing your career in the grants and charitable sector.

Reporting to the Head of Grants, you'll work with a diverse range of stakeholders including applicants, beneficiaries, regulators, and sector peers.

• Manage the full grants lifecycle of projects from application to completion, including compliance monitoring and occasional site visits

• Manage grant claims, including checking evidence of expenditure and project budgets

• Deliver excellent customer service through professional handling of enquiries

• Build positive relationships with applicants, providing guidance and support throughout the application and live grants processes

• Process and evaluate funding applications, ensuring fair and thorough assessment against our criteria

• Assist with Board meeting arrangements, minute taking and other administrative duties

• Support Trustee meetings and contribute to strategic discussions about our funding priorities

• Help develop communications materials and guidance to support potential applicants

What we're looking for:

Essential:

• A values-driven and ethical approach to work, with a strong commitment to improving the environment and community wellbeing

• Exceptional attention to detail with the ability to quickly understand complex information

• Outstanding communication and interpersonal skills

• A positive, proactive approach with the ability to work both independently and as part of our close-knit team

Desirable:

• Experience of assessing financial information (e.g. invoices, quotes, tenders etc)

• Experience in grant making or the charitable sector

• Digital skills, including familiarity with AI tools such as ChatGPT

• Current driving licence

While relevant experience is desirable, we welcome applications from candidates at all career stages and with different life experiences as full training will be provided to the successful candidate.

To apply, please follow the recruiter link sending your CV and covering letter (no more than 2 sides of A4) explaining why you're passionate about environmental grant making and how your skills align with this role.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.

About the Role

We are seeking a Research Officer to support a series of user-led research projects exploring:

• Access to social care and support

• Healthcare access and inequalities

• Sexual health and relationships for people with neuromuscular conditions

This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.

You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.

Key Responsibilities

Research Design & Ethics

• Support the design of research studies in collaboration with the lived experience team and academic partners.

• Support the preparation of ethics applications, participant information sheets, and consent materials.

• Develop interview schedules, focus group guides, and surveys.

Participant Engagement

• Recruit participants through Pathfinders’ network, social media, and partner organisations.

• Ensure accessibility and inclusivity in participant communication and data collection.

• Support co-production activities (e.g., advisory groups, workshops, testing materials).

Data Collection & Analysis

• Conduct qualitative interviews and/or focus groups with participants.

• Support data transcription, coding, and thematic analysis (using NVivo or similar).

• Maintain accurate, confidential records and data management systems.

Reporting & Dissemination

• Contribute to research reports, briefings, and peer-reviewed papers.

• Present findings to internal and external audiences, including at conferences or stakeholder meetings.

• Work with communications staff to translate research findings into accessible outputs for our community and policymakers.

Collaboration & Co-Production

• Embed lived experience leadership throughout the project lifecycle.

• Liaise with academic partners and other charities to strengthen our research and advocacy work.

• Contribute to a culture of inclusive, ethical, and participatory research practice.

Person Specification

Essential

• Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).

• Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).

• Ability to plan and manage multiple tasks, meet deadlines, and work independently.

• Excellent written and verbal communication skills, including report writing.

• Commitment to co-production, lived experience leadership, and inclusive research practices.

• Awareness of issues affecting disabled people and/or people with long-term conditions.

Desirable

• Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.

• Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.

• Familiarity with ethical approval processes (university or NHS).

• Experience with NVivo or similar qualitative analysis software.

• Experience working in a small charity or community-based research context.

What We Offer

• Flexible, remote working arrangements.

• A supportive, inclusive environment led by people with lived experience.

• Opportunities for co-authorship, conference presentations, and career development in inclusive research.

• The chance to shape evidence that can drive change in health and social care policy.

This is a key role in fulfilling CEASE’s aim to drive legislative reform that strengthens accountability, scrutiny and regulation of all parts of the commercial sex industry and other vested commercial interests, which are driving sexual violence, abuse and exploitation. It is about holding the UK government accountable in its duty to protect citizens from high-harm industries, appealing to robust evidence, survivor testimony and a careful critical analysis of the ideological justifications that uphold it. 

The work crosses multiple different areas, from policing, online safety and child protection to violence against women and girls (VAWG). It involves close collaboration with experts and partner organisations through strategic partnerships and coalitions, and the building of trusted relationships with MPs, Peers, civil servants and other decision-makers.

This role sits within the Activism strand of CEASE’s strategy, alongside media outreach and commercial advocacy, and works closely with the Chief Executive and Strategic Director 

Main Duties and Responsibilities

A. Strategic Leadership

• Work closely and effectively with the Chief Executive, Strategic Director and Trustees to advise on priorities and opportunities within this space.

• Develop both short- and long-term political strategies to engage key stakeholders with CEASE’s policy solutions.

• Identify and formulate strategies for gathering robust evidence on key issues where needed.

• Shape policy recommendations in line with CEASE’s strategic priorities and emerging trends.

• Ensure all external engagement reflects CEASE’s values and core messaging.

• Contribute political intelligence and insight to CEASE’s wider strategic planning and organisational development.

B. Policy

Goal: To ensure CEASE’s policy recommendations are robust, evidence-based, survivor-informed and coherent.

• Gather and present evidence on commercial and cultural drivers of sexual abuse and exploitation, and on systemic failures in regulation and enforcement.

• Identify evidence gaps and devise effective means for CEASE or partners within our networks to fill them.

• Produce policy briefings and consultation responses for parliamentarians and civil servants, often in collaboration with allies.

• Monitor parliamentary business in Westminster, analysing legislation and proposing amendments grounded in evidence and framed for maximum impact.

• Develop CEASE’s positions on new and emerging issues and technologies in line with our mission.

• Prepare speeches and statements for the Chief Executive or Strategic Director to deliver to parliamentarians, committees and inquiries.

• Integrate survivor insight and lived experience into policy and advocacy materials wherever appropriate.

• Analyse, distil and present research findings to provide credible, compelling evidence for policymakers and stakeholders.

• Track engagement outcomes and evaluate the impact of CEASE’s policy work, sharing learning internally.

C. Public Affairs

Goal: To ensure CEASE’s policy recommendations are seen, heard and acted upon.

• Create opportunities to promote CEASE’s policy solutions in Westminster through roundtables, drop-ins and parliamentary events.

• Engage directly with decision-makers, building trusted relationships across parties and with key officials.

• Identify and support parliamentarians who can champion CEASE’s issues through speeches, strategic questions, debate briefings and Private Members’ Bills.

• Build and maintain relationships with MPs, Peers, civil servants and officials in relevant government departments (Home Office, DCMS, DfE, etc.); participate in select committees and APPGs.

• Monitor the political landscape to identify alignment between CEASE’s goals and current government priorities, debates and legislative timetables.

• Collaborate with colleagues to nurture relationships with key stakeholders such as charities, public bodies, academic institutions, industry figures and experts.

• Lead or contribute to policy-focused coalitions and alliances aimed at influencing government and legislative reform.

• Support wider campaigns that leverage coalition backing (e.g. petitions, iParls or media initiatives), aligning messaging across CEASE’s team to amplify impact.

• Track and evaluate the reach and influence of CEASE’s public affairs activities to inform ongoing strategy.

D. Research

• Maintain awareness of political and legal developments in other countries and international bodies such as the UN.

• Commission or collaborate on research that strengthens CEASE’s evidence base and credibility.

• Distil complex research and policy information into accessible formats for internal and external audiences, in collaboration with the Chief Executive and Strategic Director.

• Work with the wider CEASE team to “demystify” the political process and support civic and grassroots engagement.

E. Fundraising

• Identify potential donors and funding opportunities through policy networks.

• Contribute to the development of compelling funding cases linked to CEASE’s policy impact and advocacy outcomes.

General Responsibilities

• Represent CEASE externally to promote its work and values.

• Uphold CEASE’s ethical and professional standards at all times.

• Undertake any other reasonable duties as directed by the Chief Executive.

Please see Job Description for full details.

Job Title: Fostering Recruitment Officer

Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance

Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract

Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.  

Overall Duties of the Fostering Recruitment Officer will include:

• Working collaboratively with the team to progress fostering enquiry management
• Support community recruitment activity to create a consistent pipeline of carer applicants
• Facilitating a smooth application and assessment process for potential foster carers
• Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives
• Creative contribution to innovation and improvement of strategies and local recruitment activities
• Maintaining an understanding of regulations and requirements for provision of foster care services
• Working flexibly, including evenings and weekends, and travelling throughout the area

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

This is a homebased role with the requirement for frequent travel across the West Midlands Area to travel to face-to-face events, team meetings, training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 9th November 2025

Interview Date: Thursday 20th November 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire.  We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.

We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.

The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners.  A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.

Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.

Prison Facilitator - Bank Staff

Shannon Trust Prison Facilitator (bank staff)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the west midlands region who is able to travel to cover sites in the wider area too. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.

This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised. 

Closing date: 4th December 2025

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.

REF-224 810

Prison Facilitator - HMP Swinfen Hall

Location: Swinfen

Department: Prison delivery

Salary: £16,964

Hours: 21 hours/ 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.

‍Interviews are planned for the week commencing 24th November 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 767

Job Title: Head of Trusts & Foundations
Reporting to: Director of Fundraising & Communication
Manages: Trusts and Foundations Manager, Trusts and Foundations Officer, Grants Officer, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week)
Salary: £48,000 per annum

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will lead the Trusts & Foundations team at Home-Start UK and drive the development and delivery of a fundraising strategy that builds on a recent period of significant growth. With projected income of £1.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income through charitable trusts and foundations.

Key responsibilities include:

• Establishing a robust process for researching and identifying suitable funders.
• Submitting high-quality funding applications.
• Providing excellent stewardship to existing grant funders.
• Building a strong pipeline to secure long-term income from trusts and foundations.

In addition, the role will support the organisation in cultivating key philanthropic relationships - particularly with high-net-worth individuals who may give via their trusts or foundations—leveraging the skills, experience, and resources of the Trusts & Foundations team.

Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 14th November 2025 at 4pm.
First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Job Title: Head of Corporate Partnerships
Reporting To: Director of Fundraising & Communication
Manages: Corporate Partnerships Managers x 3, New Business Officer x1, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £48,000 PA
Hours: Full time (36 hours per week).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will lead the Corporate Partnerships team at Home-Start UK and drive the development and implementation of a fundraising strategy that builds on a recent period of significant growth. With projected corporate income of £2.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income. They will ensure excellent supporter-focused account management for existing partners, while also identifying and securing new partnerships to build a strong pipeline for long-term income.

Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.

If it sounds like your type of challenge, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

The closing date for applications is 14th November 2025 at 4pm.

First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

Volunteers are at the heart of our mission

In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.

Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.

We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.

The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.

Key priorities will include:

• Developing strategic partnerships alongside me and our Partnerships Manager
• Understanding the diverse backgrounds and career journeys of our volunteers
• Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved

As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.

Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.

Sue Maskrey
Chief Executive

Programme Manager

We are seeking an experienced Programme Manager to oversee the delivery of two innovative rehabilitation and employment initiatives supporting people leaving prison into meaningful, sustainable work.

Position: Programme Manager
Location: Hybrid. Ideally based in or around Birmingham, but applicants based in London will also be considered
Salary: £38,000 to £42,000
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 28th November 2025

About the Role

This is a hands-on delivery and coordination role working across the organisation’s two flagship programmes, Inside Job and Choirs Beating Time. You will ensure high quality and consistent delivery across prisons and in the community, supporting people with convictions into employment and purposeful lives.

The role is hybrid, with time split between home working, our Birmingham or London office, and planned visits to prisons and partners. Travel expenses are covered and visits are scheduled in advance. You must hold a full driving licence and have access to a car.

Working closely with the CEO and COO, you will coordinate delivery activity, support Community Consultants, maintain strong relationships with prisons and partners, and use data and insight to help improve outcomes. If you have experience in programme coordination, employability, rehabilitation or community services and want to work in a mission-driven environment, this could be a great fit.

Key Responsibilities

• Support the successful delivery of Inside Job and Choirs Beating Time across prisons and in the community
• Coordinate delivery activity, logistics, partner relationships and reporting
• Maintain positive working relationships with prisons, probation services, employers and community partners
• Support Community Consultants with resources, scheduling, communication and problem solving
• Monitor programme performance, gather data and help translate insights into improvements
• Work with the CEO and COO on planning, scheduling and programme development
• Represent the organisation at meetings, events or partner visits when required

About You

You will be proactive, organised and confident working with a wide range of people and partners. You do not need to have worked in a prison setting before. Training and guidance will be provided and the organisation will support you through the Ministry of Justice security vetting process.

Essential skills and experience:

• Experience coordinating or delivering programmes within justice, employability, rehabilitation, community, homelessness, youth or similar environments
• Strong organisational and project coordination skills
• Good communicator able to build relationships with a range of partners and stakeholders
• Data literate with the ability to track progress and update reports
• Empathetic, non judgemental and comfortable working with people with convictions
• Full driving licence and access to a car for prison visits

Desirable:

• Experience supporting or managing staff or volunteers
• Experience working within prisons, probation or other regulated environments
• Experience in employment support, coaching or case management

About the Programmes

Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. It empowers people with lived experience to support others, improving confidence and reducing reoffending.

Choirs Beating Time uses music to build confidence, communication and connection both in prison and in the community, helping people develop skills and a renewed sense of purpose.

What We Offer

• Hybrid working with flexibility between home, office and planned prison visits
• Training, professional development and sector networking opportunities
• Supportive team environment with a strong mission and values
• The chance to shape and grow two high impact programmes

Other roles you may have experience of could include: Programme Coordinator, Operations Coordinator, Employment Coach, Caseworker, Rehabilitation Worker or Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the north/central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.