Peer support volunteer volunteer roles in galashiels, scottish borders

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• To encourage participation and to provide focus and guidance for discussions within the group
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings

The skills you need

• Strong listening and communication skills
• Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Lived experience of mental health or desire to learn

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

*APPLICATIONS CURRENTLY OPEN FOR MALE IDENTIFYING VOLUNTEERS ONLY*

Men Who Talk is a UK registered charity, running twice weekly online peer-to-peer support groups for men aged 18+ across the UK. The groups take place between 7:00pm - 8:30pm every Wednesday evening, and 14:00 - 15:30 every Saturday afternoon. 

Our groups are supportive spaces for men aged 18+ to come and talk openly about what's on their mind. All groups are free to attend and follow the evidence based model of peer support. 

Volunteers are required to be online from 6:45pm to 8:45pm on a Wednesday evening, and from 13:45 - 15:45 on a Saturday, and are required to facilitate around 1 group per month. Volunteers are asked to commit to an a minimum of 6 months of volunteering in the initial stage. 

All groups are facilitated by 2 facilitators, and follow a semi-structured pattern.

We are looking for passionate men with some experience of groups facilitating or working in mental health settings to come join us as facilitators. Experience in using online platforms such as zoom is essential. 

A degree in psychology is preferred but not an essential requirement.

You must have the right to live and work in the UK in order to join us, MWT is unable to sponsor any visa applications. Fluency in conversational English and a firm grasp of technology is also required. 

Why Join MWT? 

Men Who Talk is an exciting, fast growing charity, creating new spaces for men to talk openly about what's on their mind. 

We have a diverse team full of talented and passionate individuals who are committed to changing the face of mens mental health across the UK. 

As well as the opportunity to join the organisation at an exciting stage of it's development, volunteers also have the opportunity to develop their own skills and have regular chances to feed into the creative and strategic development of the organisation. We also provide enhanced safeguarding adults training, and the opportunity to develop key skills to enhance a career in mental health. 

PLEASE NOTE: We are only able to accept applications from individuals who already have the right to live and work in the UK. 

If you're looking for a rewarding, meaningful role and a new challenge, this is the opportunity for you. Self Injury Support has been supporting people affected by self-harm, trauma, and distress for almost 40 years, and we're looking for new volunteers to help us continue offering these vital support services. 

Our wonderful team of Helpline and Text Volunteers provide valuable non-judgemental support to people of all ages, genders, and backgrounds via our helpline, text, and email services. We're looking for people to help make an important difference to the lives of the people who contact us. 

We’re currently recruiting home-based remote volunteers from across the UK for our text service. If you prefer to apply for an office-based Bristol volunteer role, please apply to that form instead.

Our next training block will take place remotely over 3 days: Saturday 5th July 4pm–8pm , Sunday 6th July 12pm-4pm, and Sunday 13th July 12pm-4pm. Please note that attendance on all three dates is required to complete the training. 

Fill in this short form and we’ll arrange an informal chat.

Why volunteer? 

• Develop valuable skills and knowledge in active listening, self-injury, trauma, mental health, and many more topics. 

• Meet supportive, like-minded peers on shift, as well as at volunteer days where you'll receive additional relevant training. 

• Get access to supportive spaces as part of volunteering with us, ensuring that you're always supported in the work you're doing. 

What is it like being a volunteer? 

When you join our team, you’ll take part in our training course. The training is a brilliant opportunity to meet new people and learn the valuable skills you’ll take with you into the work. Our training covers experiential listening skills, self-injury, supporting suicidal callers, understanding the impact of trauma and abuse, mental health awareness, and reflective practice. 

Once you’ve started on the service, you’ll answer calls, texts, and/or emails from people across the UK and offer them confidential emotional support. The work can be emotional but highly rewarding. 

Every quarter, you’ll meet a group of your peers in a supportive, reflective space to discuss volunteering. Here, you’ll have a safe and confidential space to reflect on the work and its impact on you and talk through any issues. 

Who can volunteer? 

We welcome volunteers of all backgrounds and life experiences. You may have your own experiences of self-injury or mental ill health, or be keen to learn more about how to support others through these experiences. 

You don’t need previous helpline or counselling experience, just an open mind, a commitment to the role, and a willingness to learn. 

We are looking for anyone who wants to offer meaningful support, who can listen with empathy and an understanding that everyone’s situation is personal and unique. We are keen to recruit volunteers who are flexible, adaptable, and open to new learning experiences. 

What happens now? 

After you submit the short form, we'll arrange a chat and to discuss the next steps. 

We require all volunteers to attend our small group training courses. There will be a general skills training course followed by breakout groups to learn the skills specific to your chosen service. We can discuss your availability when we meet. 

Practical details: 

• An Enhanced Disclosure Barring Service (DBS) check will be required for this role, which will be paid for by Self Injury Support. 

• We ask that volunteers commit to a year on the service after completion of training. 

• For remote volunteers: You will require access to a laptop and an uninterrupted space during your shift. 

• For office-based Bristol volunteers: Our main office is Central Bristol, near Bristol Royal Infirmary, with good public transport links and parking nearby. We regret that the premises are not wheelchair accessible. We can offer our preliminary chat over the phone and discuss any adjustments we could make for more flexible roles. 

At My Black Dog, we provide free, anonymous and judgement-free peer support for those struggling with their mental health. Our volunteers have been there, they’ve faced their own challenges and truly understand what it’s like. Through real conversations, we offer empathy, hope, and a safe space to be heard. No stigma, no pressure, just people who get it, ready to listen. We are now looking for someone with experience of fundraising to join our Trustee team. 

As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.

We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.

You’ll be part of something truly meaningful—helping others while growing personally and professionally.

What will you be doing?

Therapeutic Responsibilities

• Co-facilitate therapeutic guided self-help groups every week.
• Interact with relevant service users to arrange their initial attendance at therapeutic groups.
• Consistently work within the scope of your training and recognise the limits of your practice.
• Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
• Inform the Clinical Director of any expected instances of absence two weeks before the event. 
• Administrative Responsibilities
• Record service users' attendance every week.
• Maintain service user attendance databases to the highest possible standards of accuracy and detail.
• Disseminate psychometric measures to service users by the organisation's evaluation strategy
• Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
• Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
• Actively engage in the initial training workshops that are provided by the organisation.
• Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
• Actively engage in organised peer reflective practices
• Make use of the organisation-wide digital communication channels to share and learn therapeutic practices. 

• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.

Additional Responsibilities

• Adhere to all organisational policies and procedures.
• Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
• Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
• Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.

Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives. 

Training: 

Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women. 

The Role: 

Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation. 

As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months. 

You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like. 

You: 

You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener. 

The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery. 

As this is a remote service, we welcome applications from women who are based across the UK. 

Please note, there is very limited availability for women who can only volunteer during the evenings and weekends. 

Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010. 

At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women. 

 What Past Befrienders Say: 

“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.” 

“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.” 

“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.” 

Closing Date: 31/08/2025 

Job Type: Volunteer 

Work Location: Remote, must be UK-based 

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Fathercraft

We want to change the perceptions of male caring and fatherhood and support more partners to get involved because it creates value for everyone.

Supporting men to be equal and active parents from the start is key for gender equality. Research from Sweden suggests that every additional month of paternity leave taken by fathers increases the mother’s lifetime earnings by 6.7% (Johansson, 2010).

80% of the gender pay gap is attributed to the motherhood penalty (World Economic Forum, 2022)

The gender pay gap more than doubles for women over 40 (ONS, 2022)

Yet despite increasing willingness and interest in taking an active parenting role, in 2022, dads spent, on average, just 55 minutes per day with their children (ONS, 2023).

This is largely due to the fact that one in three working dads don’t feel comfortable talking to their employer about family commitments and/or are not adequately supported to be the best dads and partners they can be.

We have developed an affordable, comprehensive online platform called "Father's Ed" that provides guidance, support, wellbeing services and a community for new or expectant fathers. This includes peer support between dads, science-based online, digital well-being courses covering a range of strange and anxiety triggers, e. g. financial well-being, loneliness, insomnia, etc.). We are also working on providing mental health services for new fathers through partnerships.

Video Editor

Volunteer Role Description (remote, unpaid)

Craft stories that change perceptions. One frame at a time.

About Fathercraft UK

At Fathercraft UK, we believe dads matter - right from day one. Through Father’s Ed, our flagship learning platform, and a range of digital tools and content, we empower expectant and new fathers to take an active, confident role in family life. Our mission is simple but transformative: to shift the narrative on male caregiving and create a world where every father is supported to parent out loud.

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The Opportunity

We’re looking for a volunteer Video Editor with experience using Pictory to help us transform written and spoken content into engaging short-form videos for social platforms and our e-learning ecosystem.

You’ll take the lead in crafting high-impact visual narratives—turning blog articles, scripts, and voiceovers into snackable, scroll-stopping videos that educate, inspire, and provoke thought. This is a fully remote, part-time opportunity ideal for someone who wants to build their portfolio while contributing to a purpose-driven cause.

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What You’ll Do • Use Pictory’s Script-to-Video and Article-to-Video workflows to create engaging short videos. • Add visuals, music, voiceovers, and text overlays using Pictory’s built-in editing tools. • Edit and optimise videos for key platforms: Instagram Reels, LinkedIn, Facebook, and YouTube Shorts. • Repurpose long-form content into multiple short-form outputs, matched to platform-specific specs. • Collaborate with our content and social teams to ensure narrative clarity and brand consistency. • Ensure all assets are optimised for mobile-first consumption and accessibility.

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You Should Have • Hands-on experience using Pictory, particularly Script-to-Video, Article-to-Video, and Text-to-Video features. • A solid understanding of pacing, visual storytelling, and sound design. • Familiarity with video optimisation for social media platforms (duration, dimensions, captions, etc.). • A strong creative instinct with attention to tone, rhythm, and emotional impact. • Ability to follow a brief while suggesting creative enhancements. • Experience with voiceovers, stock visuals, or subtitle editing is a plus.

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What You’ll Gain • Experience working with a live audience and a fast-growing mission-led brand. • A portfolio of purpose-driven video content featured across multiple platforms. • The chance to make a meaningful impact through visual storytelling. • Full credit and recognition for your work across our channels. • Remote flexibility and creative autonomy.

Use your editing skills to inspire a new generation of dads. Let’s make fatherhood visible - together.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you.  We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.

Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

The role of Software Tester is responsible for the testing of Youth4Youth’s technology solutions. The role involves communication with other Youth4Youth team members; creating test plans; creating test cases; running tests and analysing results to produce reports. The tester will be supporting a website and chat system.

Responsibilities 

• • Conduct functional, acceptance, end-to-end, and regression tests to ensure software quality and performance.
  • Collaborate cross-functionally with product design and development teams to develop comprehensive user experiences across mobile, web, and app platforms.
  • Regularly liaise with the wider team to ensure that test plans align with user requirements and core charity objectives.
  • Analyse test results and write detailed reports, communicating findings to both technical and non-technical audiences.
  • Identify areas for improvement and work proactively to enhance software functionality.
  • Stay up to date with technological innovations and new testing tools.

Skills 

• • Enthusiasm for learning about Youth4Youth’s users and processes.
  • Excellent problem-solving and communication skills to engage with team members and clients.
  • Strong written communication with attention to detail.
  • Design and spatial skills for usability assessment.
  • Adaptable mindset to handle changing tasks and technologies.
  • Willingness to stay updated with new software applications and techniques.
  • Familiarity with cloud platforms like Microsoft Azure and AWS.
  • Experience working with APIs.
  • Keen problem-solving and solution-building abilities.
  • Openness to learning new technologies.
  • Strong verbal and written communication.
  • Organisational skills to deliver tasks on time and manage effectively.
  • Collaborative experience and team support.
  • Proficient IT skills, especially with Microsoft applications.
  • Understanding of software engineering, programming, and development.
  • Experience with JavaScript, CSS, HTML, and frameworks like React and AngularJS.
  • Knowledge of continuous integration/delivery (CI/CD) and version control systems like Git.


 

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Since 2002, we’ve delivered a structured, high-impact, programme of mentoring, a paid internship, skills masterclasses, and workplace visits for young people from under-represented backgrounds.

Our programme empowers them with new-found skills, confidence, aspirations, and support networks, boosting their life outcomes. It also enables employers to engage with and shape future talent, adding value to their organisation, and make a positive difference in their local communities.

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Our values

Our people are committed and passionate about changing the lives of young people. Our organisational values underpin how we work and are at the core of everything we do.:

· Trust

· Bravery

· Collaboration

· Empowerment

· Inclusion

We have 40 colleagues across the UK, and strong collaboration across a remote working environment is critical to our success. We champion flexibility and wellbeing, and strive to be a positive place work, both in terms of our mission and our culture.

Our impact and growth

Across the UK in 2024 we supported 4,238 young people across our two programme cohorts, with 4,395 volunteers supporting them. We worked with 374 employers to provide mentors and summer internships in 2024 and have 194 school and college partners. 

Thanks to the support of our network, we’re able to have the following impact for young people:

· 99% of programme graduates go into higher education, apprenticeships or work

· 90% of students said they felt more confident than before the programme

· Career Ready alumni have a professional network twice the size of their non-programme peers

· 90% of students rated their career skills a strength following their paid internship

Following a challenging couple of years in the charity sector and wider economy, we have just closed the 2024/25 financial year in a more positive position. We are set to embark on a new 2025-30 strategy which focuses around 4 key pillars:

· Income sustainability

· Digital enablement and adoption

· UK programme alignment

· People & Culture

As some of our longstanding Trustees have recently retired, we are looking for individuals with skills and backgrounds that will help us excel our new strategic focus.

About the role

Role purpose

As a Trustee you will make a significant contribution to creating empowering opportunities for young people from under-represented backgrounds. 

The role of the Trustee is to ensure that Career Ready is carrying out its purpose, as set out in the Memorandum and Articles of Association, and that it complies with the law.

Trustees must always act in the best interests of Career Ready, with reasonable care and skill, whilst also ensuring it is accountable.  They must also ensure that Career Ready manages its’ resources effectively and sets the forward direction of the organisation.

Main responsibilities and accountabilities

· Ensuring that Career Ready functions within the legal and financial requirements of a Charitable Company

· Account for the work of Career Ready to Companies House, The Charity Commission, OSCR, funders

· Managing risks, protecting assets (reputation) and people 

· Ensuring that Career Ready strives to achieve best practice in all aspects of its work

· Determining the overall policy and direction of the Charity

· Fixing the annual budgets and approving accounts

· Recognising and dealing with conflicts of interest

· Appointing the Chief Executive Officer when required

· Agreeing strategic and work plans

· Collaborating with members of the senior management team in the development of strategic plans 

· Hearing membership appeals against the decisions of the Chief Executive Officer

· Ensuring that Career Ready maintains and complies with a policy of equal opportunities in respect of staff, members and stakeholders

· Act as a champion and ambassador for the work of Career Ready 

Person Specification

We are looking for 3-4 Trustees who have:

· A commitment to the mission of Career Ready

· An understanding of the legal duties, responsibilities and liabilities of Trusteeship

· Integrity

· Sound judgement

· Strategic vision

· A willingness to contribute ideas and challenge

· Willingness to actively participate in developing the senior leadership team through sharing of skills and expertise 

As part of this recruitment exercise, we aspire to have greater Trustee representation from the following sectors/areas of expertise:

· Digital/technology/systems

· Comms/marketing

· Fundraising

· Finance

· Government/Policy

· Operations

In addition, we welcome applications from individuals from underrepresented groups, to align with the diverse range of young people we serve, for example, lived experience of social mobility.

Commitment

At least four meetings per year plus AGM.  Usually held in person in London/other locations with opportunity to join remotely. 

Up to three-year initial term. 

Invitation to join Career Ready team at annual All-Colleague event. 

Encouraged to support and participate in Career Ready events.

Opportunities to join and influence other projects and governance committees.

Timetable

Applications close at 5pm on Thursday 31st July.

Please note that the closing date may be brought forward if we receive strong applications.