Pensions manager jobs
Swarthmoor Hall in Ulverston is a place of international significance as the birth of the Quaker movement. It comprises a small historic visitor attraction with gardens, a café, on site holiday accommodation plus facilities for the local community. Swarthmoor Hall has lots to offer local visitors and tourists, it is a great place to work with an excellent team. We have plans to develop the attraction further, this along with increasing visitor numbers means we need two new staff.
We’re looking for motivated and flexible staff to support us opening the Hall and gardens to more visitors, as well as promoting and supervising our self-catering holiday accommodation and café to be open year-round.
In this role, you will bring experience of managing people, and you will have skills and abilities from working in a range of relevant work settings e.g. café/holiday accommodation/visitor attraction. You will bring lots of energy and ideas on how we can continue to increase the numbers of visitors and improve their experience.
The site is open all year round in 2025, Wednesday to Friday as well as some weekends and bank holidays, and we’re looking to extend this in 2026 and beyond as we grow and develop.
We have a generous staff package including annual cost of living salary reviews, an exceptional pension scheme, substantial holiday entitlement and health and well-being resources.
Interested? Visit our website to learn about the history of Swarthmoor Hall, what we do now, and the values of the Quakers, which are a core part of our identity.
Come and visit us - we’re a short walk from Ulverston station with plenty of parking on site for cars or bicycles.
For details on how to apply, please visit our website.
Closing date: 8.00am on Monday 28 July 2025.
Interviews: 5 and 6 August 2025.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
About the role
As Guidance Programme Manager, you will lead the Guidance team delivering quality assurance and innovation of our clinical guidance and patient information resources. You’ll work closely with the Director of Clinical Quality and Senior Guidance Editorial Manager, and collaborate with a wide range of internal and external stakeholders including clinicians, patients, partner organisations and specialist societies.
Responsibilities:
- Lead and develop the Guidance team
- Managing key relationships with partner organisations such as NICE, RCM, and our specialist societies
- Leading the continuous improvement of RCOG guidance and patient information
- Ensuring robust governance, quality assurance and compliance with information governance and SOPs
- Supporting innovation in guidance production, recognising the fast pace of technological change in this space
- Championing patient and public involvement throughout our work
For the full list of key responsibilities, please check the recruitment pack.
About you
This position is well-suited to an experienced and inspiring Programme Manager to lead our Guidance and Patient Information team, a pivotal part of our mission to improve care for women, girls, and babies around the world.
Requirements:
- Experienced team leader
- Experienced in managing complex programmes or portfolios in a healthcare, academic, or charity setting
- Skilled in stakeholder management, especially in multidisciplinary or clinical environments
- Able to demonstrate a commitment to co-production and inclusive engagement
- A confident communicator, capable of presenting to a range of audiences and influencing at all levels
- A team player and leader, passionate about improving standards and making an impact
A qualification in programme or project management (e.g. PRINCE2) or equivalent experience is essential. Experience working with or developing clinical guidance and familiarity with women’s health are desirable.
Our culture and benefits
- As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack. Please note your CV will be reviewed against the JD and Person Specification as part of the shortlisting process.
- Closing date: 10.00am on Monday 4 August 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
The Communications Manager is essential in driving delivery of our ambitious programme of work, with the communications team centrally located to work in partnership with our colleagues across all directorates and nations. Working closely with the Head of Communications and Marketing, key activities include supporting the updating of our content management system across three websites; rolling out a new marketing function within our CRM; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities. The role line-manages four direct reports.
We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 10am, Monday 4 August 2025
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
About the role
Solent Mind provides Wellbeing services from our bases in Winchester (Parchment Street). Alongside this service we have an expanding team of Wellbeing and Peer Support staff based with GP surgeries and in community settings.
The Service Manager will be responsible for managing and developing all aspects of the Winchester Wellbeing service, ensuring a capable and well-supported staff and volunteer team and liaising with key partners to provide a high quality service which meets the needs of local communities.
- Hours: 18.5 hours per week (over 3 days)
- Location: Winchester Wellbeing Centre
About you
We are looking for a qualified Mental Health First Aider who has experience in managing teams and services.
You will have problem-solving skills, alongside the ability to engage and develop relationships with key stakeholders, as well as able to engage and motivate colleagues and partners.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Monday 28 July 2025 (23:59pm)
Interview date: week commencing Monday 11 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia
JOB SUMMARY:
To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.
Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately.
MAIN TASKS AND RESPONSIBILITIES
Financial Planning
1. Active participation in drafting IMC UK annual budget for board of Trustees approval.
2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:
2.1. Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.
2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.
2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:
- Movement on IMC UK costs vs IMC costs
- Breakdown of fixed costs vs variable costs under IMC UK pipeline
- New positions projected and salary costs allocations;
- Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;
- Work with SFD to ensure IMC UK SMT approval on service fees is obtained;
Financial Control
3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:
3.1. Monthly reconciliation of payroll data,
3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;
4. Internal Control & Regulations. Ensure that all relevant procedures are maintained in relation to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.
4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial, approval and allocation processes.
4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.
5. Banking & Cash Projections. To monitor and update the Finance Director on
5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;
5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;
5.3 intercompany settlements are reviewed and undertaken on a timely manner
5.4 Summary of bank charges by IMC UK bankers are monitored on a regular basis;
6. FOREX.
6.1. Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis.
6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;
7. Payroll.
7.1 Staff Cost projections. Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.
7.2. Posting monthly payroll costs to the ledgers.
7.3. Regular monthly payroll reconciliation with differences shared with SFD.
8. Pensions. –
8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR.
8.2 Ensure appropriate and timely pensions contributions are made to pension provider.
9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received; For new appeals request for finance codes from IMC Finance team.
Financial Reporting
10. Monthly SMT report. Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams. The following reports are reviewed to prepare the monthly reports:
• Summary pipeline report
• Shortfall Reports
• DR GR Reports
• Summary of cash inflow in IMC UK bank accounts fortnightly;
• Intercompany balance
• Services fees
11. Quarterly Management Accounts. Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:
11.1. Valid variance analysis with input from operations and International Finance team
11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;
11.3. Summary of key events affecting the figures reported;
12. Assets –
12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;
12.2 VfM is achieved through competitive bidding process
Statutory Audit
13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:
13.1 assist with drafting of the financial statements for audit;
13.2 analysing and reconciling the underlying reports for the audit preparations;
13.3 Create audit file with back-up transaction details;
1. 13.4 Liaise with other corporate offices to provide inputs;
Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.
MINIMUM QUALIFICATIONS
• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.
• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment
• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team;
• Experience of working in a similar multi- HQ set-up an advantage.
• Ability to actively influence day to day decisions, shaping strategy and the direction of the business
• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations
• Proven track record of change management and influencing the organization
• Ability and willingness to undertake routine administrative tasks
• Ability to develop effective working relationships at all levels internally and externally
• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms
• Strong analytical skills and a commercial outlook
• Ability to prioritise work, meet deadlines and work calmly under pressure
• Accounting for payroll and pensions experience
• Ability to travel on business trip if required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders. With a mix of small templated applications and large bespoke bids, trusts work is underpinned by thoughtful stewardship and a collaborative, well-resourced approach across teams.
We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins.
Working closely with a highly experienced and supportive peer, you’ll enjoy a shared, balanced portfolio and the space to focus on great fundraising. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. We’re looking for someone with a proven track record in writing successful 5- and 6-figure bids, excellent storytelling skills, and confidence in translating data into compelling narratives.
As Fundraising Manager – Trusts and Foundations, you will:
- Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
- Collaborate closely with a peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
- Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
- Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
- Support joint cultivation and engagement events alongside the Philanthropy team
Ideal skills and experience:
- A strong track record of securing 5- and 6-figure grants from trusts and foundations, including multi-year funding
- Excellent written communication skills with the ability to tailor messaging across formats and word counts
- Comfortable managing and interpreting impact data, financial information, and project detail
- Highly organised and efficient, able to manage a busy workload with autonomy
- Collaborative and supportive team player with a donor-centred approach
Benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Interviews for this position will be conducted on a rolling basis, so please apply ASAP.
Acorns are partnering with Laura Macnamara at QuarterFive for this appointment. To apply, please submit your CV (ensuring that it meets all/most of the person specification points on the advert above). PLEASE NOTE: A cover letter is not necessary at this initial application stage. Applications will be assessed by CV in the first instance, with suitable applicants being contacted to arrange a briefing & screening call. Candidates taken through to formal application stage will then receive detailed support with cover letter and CV.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About The Royal Foundation
The Royal Foundation mobilises leaders, businesses, and individuals to address society’s greatest challenges. Under the leadership of Their Royal Highnesses the Prince and Princess of Wales, our initiatives are driven by world-class research, long-term partnerships, and a commitment to measurable, scalable impact.
The Role:
The Royal Foundation is seeking an exceptional Project Manager to play a key role in coordinating and delivering strategic projects across Homewards’ priority thematic areas: homes; funding and finance; employment; early intervention; data; and changing the narrative.
Reporting into the Senior Project Manager and working closely with colleagues across the programme, the Project Manager for Strategic Delivery is a vital role as we deliver ambitious cross-location initiatives that tackle homelessness. They will be based within the core Homewards team but will work closely with other Foundation teams, Kensington Palace, and external delivery partners.
Role Description and Core Responsibilities
· Establishing and overseeing the project management processes required to ensure effective delivery of projects within the six strategic initiatives areas
· Coordinating delivery efforts with the Homewards ‘Activator’ partners (and other external delivery partners) to ensure strategies and commitments are deployed on the ground within the six Homewards locations
· Taking ownership for the successful delivery of allocated strategic projects
· Monitoring and reporting on delivery of strategic projects against agreed timelines, ensuring risks, assumptions, dependencies, and actions are identified, tracked, and resolved
· Organising programme and stakeholder meetings, preparing agendas/papers, managing logistics and producing minutes as required
· Build and maintain relationships with appropriate internal and external stakeholders, and support the day-to-day management of the stakeholder ecosystem
· Chairing key programme update meetings, working with senior colleagues on agendas and ensuring actions and captured and carried out
· Promoting a strong partnership/team ethos and collaborative ways of working both within the programme team and wider Homewards partnership
· Undertaking other duties that may, from time to time, be necessary and compatible with the nature and level of this post.
· Playing an active broader role in the programme team, working collaboratively to offer ideas on strategy and operational design
Relevant Knowledge, Experience, and Personal Qualities
Experience & Skills
· Strong project and budget management experience
· Comfortable in fast-paced, complex environments
· Proficient in MS Office; familiar with tools like Trello, Monday . com (desirable)
· Skilled in stakeholder management
· Relevant sector experience (e.g. charity, homelessness, local government) (desirable)
Personal Qualities
· Collaborative, confident, and influential
· Adaptable, organised, and proactive
· Clear communicator with a positive, solution-focused mindset
About Homewards
In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.
The Royal Foundation has selected six flagship locations across the UK and formed Coalitions of committed organisations and people from their public, private and voluntary sectors: Aberdeen, Bournemouth, Christchurch and Poole, Lambeth, Newport, Northern Ireland, and Sheffield.
Application Process- Closing Date 28th July 2025
· A cover letter (one page) explaining a) your motivation for applying for the role and b) what skills and experience you will bring to the role and the Foundation.
· Your CV (max two pages).
The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.
Salary: £38K to £45K DOE
Location: Central London office/Hybrid (60% office, 40% WFH). Occasional travel within the UK
Contract type: 3 Year FTC
Holiday: 25 days per annum + BH
Hours: 37.5 hours per week (Monday to Friday)
Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Please submit a 2 page CV and a one page Cover letter with your application.
The client requests no contact from agencies or media sales.
We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.
£50,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.
The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).
Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.
The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.
Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.
The working hours for this role are 9.00 - 17.00, Monday - Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you an experienced Data Specialist looking for a new challenge? If so, Woodgreen are looking for a dynamic, experienced, hands on technical Senior Data Manager to lead our data strategy and governance initiatives.
In this pivotal role, our successful candidate will oversee the design, implementation, and maintenance of our data warehouse and infrastructure, ensuring data quality, security, and accessibility across Woodgreen. They will collaborate with cross-functional teams to drive data-driven decision-making and champion best practices in data management, providing effective line management support to the BI and data engineering teams.
Our ideal candidate will bring a strong foundation in data architecture, governance, and analytics, coupled with a deep understanding of how to design and manage data systems that are scalable and sustainable. They will have significant experience in Business Intelligence tools such as Power BI, SSRS or Tableau and will be used to applying data modelling techniques, liaising and influencing at all levels including senior management and leadership and delivering actionable insight and analysis for non- technical teams.
They will be genuinely passionate about harnessing the power of data to support evidence-based decision-making, proactive and logical with a problem-solving approach, able to work calmly under pressure and will be personable and able to develop sound working relationships with stakeholders.
In return they can expect a starting salary of £60,000 per annum which will be complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary).
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
This is a full-time, permanent opportunity, working 37.5 hours per week on a hybrid basis with the expectation that the successful applicant will work from our Godmanchester site for approximately 2 - 3 days a month dependant on business need.
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.




The client requests no contact from agencies or media sales.
The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.
Your relationships
· This role will report to the Director of Finance & Corporate Services.
· This role will work collaboratively with others in the wider finance and corporate services group.
· This role will work closely with all staff and tenants across CMS
· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.
Your responsibilities
Conferencing and reception
· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant
· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed
· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building
· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.
Facilities management
· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)
· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.
· Maintain the performance of building services, optimising maintenance regimes and proposing improvements
· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.
· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required
· Manage the maintenance of the pooled car fleet
Health and safety
· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required
· Maintain the building to meet health and safety legal compliance
· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety
· Arrange training of first-aiders, fire wardens and oversee fire drills
Other
· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts
· Manage the facilities budget and related invoice and expense administration
· Contribute to the Creation Care group in relation to the use of the building and car fleet
· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?
If so, you could be the Customer Research Manager we’re looking for.
About the role
As Customer Research Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF).
You’ll work closely with teams across the organisation – including brand and marketing, fundraising, retail and medical – acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.
In this role, you’ll be responsible for:
- Managing research projects from start to finish – ensuring they’re delivered on time, within budget and to a high standard
- Making insights accessible, engaging and actionable for colleagues across BHF
- Influencing decision-making by embedding customer insight into everyday thinking
- Identifying opportunities to improve research processes and ways of working
You’ll be part of our Customer Insight and Analysis team – a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.
Working arrangements
We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.
You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.
You’ll bring:
- A deep understanding of ethical research practices, GDPR, and inclusive research approaches
- Strong questionnaire design skills and experience using survey software
- Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
- Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
- A proactive mindset, always looking for ways to improve processes and working practices
Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus – but it’s not essential.
Why join us?
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July.
Our vision is a world free from the fear of heart and circulatory diseases.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How to Apply
Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role. Please find more information on our website
· Deadline: Sunday 27th July
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Candidates must be eligible to live and work in the UK
The Angelou Centre is aware that those of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.
Role Overview
Contract: Full-time permanent
Salary: £34,944 to £43,134 (per hour £19.20 to £23.70)
Depending on experience and qualifications
Hours & Days 35 hours a week
Monday to Fridays 9am to 5pm
Additional benefits 25 days paid holiday,
employer’s pension contribution of 6%,
enhanced maternity leave
Location: Newcastle upon Tyne/Hybrid
As Finance Manager for The Angelou Centre you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.
You will play a pivotal role in reviewing and establishing a robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.
Our ideal candidate is someone who;
- Is an experienced charity finance professional with strong technical knowledge
- Has at least 5 years of experience in a leadership and management role or similar position
- Is confident working with VAT (including partial exemption) and income from trading
- Is strategic, reliable and keen to contribute to the long-term financial sustainability of a values-led organisation
- Is confident and pro-active in supporting The Angelou Centre’s mission and vision
Key Responsibilities
Financial Oversight
- Lead all aspects of day-to-day financial operations
- Prepare accurate monthly and quarterly management accounts to be presented to the Trustees and Executive Director
- Develop and maintain budgets for the whole organisation and departments
- Monitor and report on VAT liability, ensuring accurate submissions and VAT reclaim where appropriate
- Maintain oversight of payroll and pensions in collaboration with external providers
- Manage the weekly payment run, process invoices, and maintain accurate creditor and PO records
- Deliver informal training or guidance to non-finance staff on PO systems, coding, and budget monitoring
- Track income and expenditure from trading activities
- Provide guidance on appropriate financial structures for future potential trading subsidiaries or CICs
Strategic Planning & Compliance
- Lead financial forecasting and modelling for future sustainability
- Work closely with the Executive Director on strategic financial planning
- Ensure compliance with Charity Commission, Companies House, and HMRC
- Maintain and update financial policies and internal controls to manage risk
Grant Fund Management
- Monitor and report on restricted/unrestricted funds
- Produce accurate financial reports for funders and external stakeholders
- Support funding bids and tenders with accurate financial projections
- Track grant expenditure against budgets, flagging overspend/underspend and supporting compliance with funder requirements
Governance & Audit
- Liaise with auditors for year-end accounts and ensure timely audit preparation
- Support Trustees and Finance Sub-Committee with relevant and timely financial reporting
- Assist in presenting financial information to the Board in an accessible and informative manner
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties however, will fall within the scope of the job at the appropriate grade. This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for black and racialized women and all matters relating to their wellbeing.
Person Specification
Experience & Knowledge
- Significant experience in a senior finance role within the charity sector
- Strong knowledge of charity financial compliance, SORP, and statutory reporting
- Experience of fund management, VAT returns, and management accounts
- Skilled in financial planning, reporting, and budgeting
- Proficiency in QuickBooks or similar accounting software
- Advanced Excel and analytical skills
- Experience preparing for audits and liaising with external auditors
- Experience managing a full finance function including payroll, management accounts, and funder reporting
Qualifications
- Minimum: AAT Level 4 or equivalent experience
- Desirable: Part-qualified or qualified accountant (ACCA, CIMA, ICAEW, CIPFA)
Skills & Abilities
- Excellent attention to detail
- Ability to translate complex financial information to non-financial audiences
- Strong organisational and planning skills
- Ability to work independently and proactively
Values & Approach
- Commitment to anti-racist, trauma-informed, and feminist practice.
- Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
- Has a ‘can do’ positive approach with a curious open to learning approach
- Able to priorities workload and work independently using your own initiative
- Has a commitment to shared responsibility in a team context approach
- Willingness to undertake training and show a commitment to continuous personal development, reflecting on own practice with a willingness to make changes if needed
Desirable
- Experience supporting income-generating/trading arms within a charity
- Knowledge of becoming VAT registered and how it applies to charities
- Experience producing financial reports for grant monitoring or tenders
- Experience training others on finance processes or systems
The client requests no contact from agencies or media sales.
We're recruiting a Team Manager to lead specialist domestic abuse services that centre survivors and disrupt harm across Liverpool
This is a rare opportunity to join a values-led, justice-driven charity making deep and lasting impact.
At Merseyside Domestic Violence Service (MDVS), we believe in holding systems and those causing harm accountable, not survivors. For 25 years, we have built a reputation for trauma-responsive, intersectional services that work across the whole family, from early intervention to high-risk.
We are looking for a team manager to lead the delivery of our frontline interventions and support services across stalking, child-to-parent violence and abuse, and our flagship ANCHOR project. The successful candidate will also lead on a new Friends & Family initiative, CALL (Creating A Life Line).
You will supervise and support a team woring across complex risk and trauma, ensuring survivors are heard, believed, and empowered to make decisions on their terms.
This is a role for someone who thrives in complexity, understands the importance of systems change, and has the emotional intelligence to support a growing, mission-driven team.
Key Responsibilities include but are not limited to;
- Line manage and support a team delivering trauma-responsive support to survivors, children and perpetrators.
- Oversee case management and supervision, holding risk safely while empowering team members.
- Build partnerships across statutory and voluntary services and represent MDVS in multi-agency reflective practice and accountability.
- Contribute to our strategic development and culture of innovation, learning, and survivor co-production.
About You:
- You have strong domestic abuse experience and an understanding of coercive control, stalking and perpetrator behaviour.
- You are confident in supervision, case management, and managing safeguarding risk.
- You lead with compassion, clarity, and integrity and can support others to do the same.
- You are committed to equity, survivor leadership, and dismantling the barriers facing those most marginalised.
Salary & Benefits
- £33,500 per year, rising to £35,300 in year 3.
- 30 days annual leave + bank holidays
- Pension contribution of 3%
- Clinical supervision, reflective practice, and development opportunities
- Hybrid working options
- A collaborative team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data and Impact Manager (Fixed Term Contract - 12 Months Maternity Cover)
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Data and Impact Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Head of Cancer Insight, as our Data and Impact Manager, you will be responsible for continually developing the charity’s knowledge of the Yorkshire cancer landscape by ensuring external data sources are regularly reviewed and interpreted, you will also apply insight and evidence to support activity across the charity, including identifying areas of greatest need, responding to data and information requests and supporting external communications.
Additionally, you will evaluate the impact of prospective and funded Research and Service Awards, conducting reviews of applications for funding to assess potential impact and providing advice and consultation on evaluations. The role holder will also collect and report data on the impact of funded Awards through an annual Impact Report, including creating and updating models to estimate Life Years Gained and the long-term impact of funded work.
Specifically, you will:
Data and Information
· Ensure a portfolio of data and evidence are maintained, analysed and interpreted on a regular basis and presented through reports, presentations and other materials to communicate key messages to internal and external stakeholders.
· Handle internal data requests, these will largely be to inform the work of the Research & Policy and Impact, and Brand & Relationships teams, and could include data and information for press releases, social media and presentations.
· Lead on external data and information requests, liaising with external stakeholders and producing insightful reports which show the charity’s expertise in cancer data and Yorkshire’s cancer landscape.
· Provide data and information to support the strategic planning of future work and priority areas.
Impact and evaluation
· Lead the pre-award impact assessment of proposals submitted to the charity, ensuring targets are accurate and acceptable. Sharing findings with internal and external stakeholders where appropriate.
· Contribute to the impact assessment of funded awards throughout their lifetime and beyond as required, capturing data annually.
· Conduct direct evaluation reviews of funded Services Awards on behalf of and in collaboration with internal and external teams and directly advising and consulting Award Holders on requirements for evaluation.
· Lead on the production of an annual Impact Report, gathering input from Award Holders and the wider Research and Services teams, summarising the activity of funded Awards, and estimating the collective long-term impact of all funded Awards using impact models.
Other responsibilities
· Line manage the Data and Impact Officer.
· Represent the Cancer Insight Team on charity-wide project teams.
About You
To be considered for this role, you will need:
· To be educated to degree level or equivalent.
· To have experience of working in a relevant field at a similar level.
· To have experience of analysing large datasets to highlight useful trends and statistics.
· To have experience of evaluating projects and the impact of work, including assessing progress towards KPIs.
· To have experience of creating and maintaining models to look at potential future outcomes and impact to support strategic decision-making.
· To have experience of taking a comprehensive view of information compiled from multiple sources to write informative reports and briefings.
· To have excellent presentation skills, with the ability to talk confidently about complex information to a variety of audiences, including health experts, scientists, researchers, patients and the wider public.
· To have experience of evidence gathering and using data to inform and influence decisions of internal and external stakeholders.
· To understand research and clinical trial methodologies and ability to understand commonly used metrics and designs.
· To be a strategic thinker with strong analytical, judgement and decision-making skills.
· To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
· To have excellent organisational and time management skills with a very strong ability to prioritise work, handle conflicting demands and meet tight deadlines, in order to effectively support reactive activity.
· To be able to work autonomously and as part of a team, using own initiative and being proactive to manage own workload, as well as supporting direct reports to manage workload and their priorities.
· To have strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint), and confident using statistical software.
· To have excellent networking and interpersonal skills, including tact, diplomacy and an ability to engage with a wide variety of stakeholders.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 29 July 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
As one of our brilliant Membership Engagement Managers (MEM), in this role you will oversee support, and provide advice and guidance to our members within your areas of: Republic of Ireland, Northern Ireland and Wales, alongside our Womens Section and National Branches. You will manage a fantastic membership engagement team, ensuring that all members feel connected to RBL, have a strong relationship with us, are informed and are motivated to get involved.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Membership Engagement and managing a team of Membership Engagement Officers (MEOs) and a Membership Engagement Administrator (MEA), key responsibilities will include:
- Manage and motivate the regional team and ensure delivery on individual and team objectives; with a focus on the effectiveness of membership formations, membership purpose and the value that RBL membership brings.
- Oversee the delivery of the Membership Engagement Strategy in your area in order to support membership to deliver the RBL charitable objectives, fulfil its role and purpose and recruit and retain members.
- Working closely with the Membership Services & Development Team ensure an integrated approach to the development and delivery of the branch offer and future of membership.
- Build strong relationships with County/District Committees and MC Reps; maintaining a face to face presence within the region, and providing regular communication and meaningful interaction.
- Have a good understanding and knowledge of Charity Law, RBL policy and procedures as well as the Membership Handbook so timely advice and guidance can be provided to the regional team as well as County Chairs and MC Reps to ensure compliance at all levels.
- Provide oversight of safeguarding and safeguarding process within membership for the area.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations across your areas of responsibility including Republic of Ireland, Northern Ireland, Wales and our National Branches.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
The successful individual is not permitted to hold a membership officer role in their designated area of work, and must hold a full UK driving licence.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.