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People advisor jobs in little venice, greater london

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Top job
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted today
Top job
Youth Endowment Fund, London (Hybrid)
£55,000 per year
We are looking for someone who can lead our research and change agenda on violence against young women and girls (VAWG).
Posted 4 days ago
Top job
Closing in 7 days
The Lullaby Trust, Remote
£30,716 per year
This is a new role, suitable candidates must have experience of supporting bereaved families by digital channels
Posted 6 days ago Apply Now
Closing in 5 days
Independent Age, London (Hybrid)
£34,493 per year
This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects.
Posted 3 days ago
Refugee Action Kingston, Kingston upon Thames (On-site)
£24,000 per year (£40,000 pro rata)
An exciting opportunity to create a community programme for refugees and people seeking asylum.
Posted 1 week ago Apply Now
AFK - Working With Disability, London (Hybrid)
£30,900 per year
Posted 1 week ago Apply Now
Age UK Wandsworth, Wandsworth (On-site)
£39,000 to £41,000 per annum (pro-rata if part-time), depending on experience
We are looking for an experienced and inspiring leader and adviser to lead our Information and Advice Service team.
Posted 4 days ago
RCJ Advice - Citizens Advice & Law Centre, London (Hybrid)
£40,000 per year
Posted 2 weeks ago
Citizens Advice Epsom & Ewell, Epsom, Surrey (On-site)
£25,000 - £27,000 FTE plus 5% employer pension contribution
Posted 5 days ago
Brent Irish Advisory Service, Willesden (Hybrid)
£28,000 - £33,000 per year
Posted 5 days ago Apply Now
RCJ Advice - Citizens Advice & Law Centre, London (Hybrid)
£33,110 per year
Posted 1 week ago
Closing in 5 days
Business Disability Forum, London (Hybrid)
FTE £39,000 Pro rata £23,400 per year + benefits
The Innovation Fund & Project Manager will join our team to run our innovation fund and to manage projects designed and created by BDF staff
Posted 1 week ago
Citizens Advice Camden, Camden Town (Hybrid)
£34,506 - £35,934 pa per annum depending on experience
Posted 4 days ago
Page 3 of 5
London, Greater London (Hybrid) 4.42 miles
£35,790
Full-time
Contract (1 year)
Job description

Client Adviser Services & Grants Team


Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

 

 

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

 

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Posted by
Bank Workers Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 27 May 2025
Closing date: 17 June 2025 at 00:00
Tags: Social Care / Development, Housing, Domestic Violence / Abuse, Helpline, Mental Health

The client requests no contact from agencies or media sales.