People and change lead jobs in bexleyheath, greater london

Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.

Our work aims to improve the lives of mothers and babies by:

- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.

By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances. 

Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs. 

Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies. 

The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).

They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.

The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.

The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.

Harris Hill is delighted to be partnering with The Rochester Bridge Trust in their search for a Head of Governance and Communication.

The Rochester Bridge Trust is a historic and independent charity that has provided and maintained free-to-use crossings over the River Medway since 1399. Today, it continues this legacy with a net-zero approach and a strong charitable programme supporting engineering education, heritage, and the environment.

As Head of Governance & Communication, you will join the Senior Management Team and work closely with the Chief Executive (Bridge Clerk) to oversee a broad portfolio—including governance and trustee services, strategic communications, climate action, risk management, and organisational policy. You will be leading a small but dedicated team of professionals, ensuring high standards of performance, compliance, and delivery across your areas of responsibility.

Key requirements:

• Significant experience in a governance-focused role, including supporting Boards or Trustees at a senior level.
• Strong understanding of the legal and regulatory framework of the UK charity sector, including Charity Commission guidance.
• Excellent communication skills, with a track record of drafting policies, governance papers, agendas and minutes to a high standard.
• People management experience, with the ability to motivate and develop a team.
• Knowledge of risk, environmental reporting, or external comms is highly desirable, but not essential.

This is a rare opportunity to take a senior leadership role in an organisation that blends tradition with forward-thinking impact.

• Salary £65,000 per annum, plus great benefits.
• Working days Monday- Thursday, (office closed on Fridays)
• Permanent
• Location: Rochester, Kent. On site 4 days a week, with some flexibility to WFH in the future.

For more information, please submit your CV to

Please note, CVs are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.

Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and

freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. 

We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

About the role

As Guidance Programme Manager, you will lead the Guidance team delivering quality assurance and innovation of our clinical guidance and patient information resources. You’ll work closely with the Director of Clinical Quality and Senior Guidance Editorial Manager, and collaborate with a wide range of internal and external stakeholders including clinicians, patients, partner organisations and specialist societies.

Responsibilities:

• Lead and develop the Guidance team
• Managing key relationships with partner organisations such as NICE, RCM, and our specialist societies
• Leading the continuous improvement of RCOG guidance and patient information
• Ensuring robust governance, quality assurance and compliance with information governance and SOPs
• Supporting innovation in guidance production, recognising the fast pace of technological change in this space
• Championing patient and public involvement throughout our work

For the full list of key responsibilities, please check the recruitment pack.

About you

This position is well-suited to an experienced and inspiring Programme Manager to lead our Guidance and Patient Information team, a pivotal part of our mission to improve care for women, girls, and babies around the world.

Requirements:

• Experienced team leader
• Experienced in managing complex programmes or portfolios in a healthcare, academic, or charity setting
• Skilled in stakeholder management, especially in multidisciplinary or clinical environments
• Able to demonstrate a commitment to co-production and inclusive engagement
• A confident communicator, capable of presenting to a range of audiences and influencing at all levels
• A team player and leader, passionate about improving standards and making an impact

A qualification in programme or project management (e.g. PRINCE2) or equivalent experience is essential. Experience working with or developing clinical guidance and familiarity with women’s health are desirable.

Our culture and benefits

• As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack. Please note your CV will be reviewed against the JD and Person Specification as part of the shortlisting process.
• Closing date: 10.00am on Monday 4 August 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Are you a master orchestrator passionate about making a real difference?
You Make It is an award-winning East London charity empowering working-class, racialised women. We’re looking for a part-time Operations Manager to power our daily operations and help us thrive!

In this role, you’ll:

• Lead talent recruitment and development.

• Enhance our inclusive team culture.

• Streamline processes, ensure compliance, and track impact.

• Collaborate on budgeting and board reporting.

What we offer:

• Hybrid, part-time working with flexible hours.

• Accelerated pay progression after 6 months.

• A therapy and wellness allowance, annual bonus, and pension.

• A small, joyful team culture built on equity and authenticity.

Contract: 1 year (with potential to extend)
Salary: £30,400 (£38k FTE) 
Deadline: Interviews are rolling - apply as soon as possible
Start date: Ideally early September (or sooner)

We’re looking for a proactive and organised Clinic Administrator to join our charity to play a vital role in the smooth running of our busy clinic, managing bookings, supporting therapists and volunteers, and helping improve our systems.

Hoxton Health is a long-established charity, based in St Leonards Hospital N1, and offers low-cost and free complementary - acupuncture, osteopathy, massage, reflexology, cranial sacral therapy and foothealth treatments - to older people and those with complex needs. 

We need a Clinic Administrator to join our friendly team who is very organised and not afraid of a spreadsheet, as well as being empathetic and reliable.

Clinic Administrator Job Description
The full Clinic Administrator Job Description is attached for download, please use the attached Application Form to apply 

Here are the key activies 

• Booking System Management 
  You'll be in charge of implementing best practice arrangements for the booking system, setting up appointments efficiently to maximise the system's potential
   
• Developing the system
  You'll be working with the Centre Director to look at how we can improve our monitoring, and booking systems
   
• Volunteer Support
  You'll co-ordinate our team of volunteers who run our reception

• Therapist Support
  You'll support therapists with getting set up, and with their impact reports

We offer 

• A friendly and supportive work environment

• A role with real responsibility in managing the delivery of a much appreciated community service

• Being part of a small, welcoming team of staff, therapists, and volunteers

• 25 days paid leave per year, pro rata

Full Job Description attached, please apply using Application form, also attached

At Public Law Project (PLP), we work to champion fundamental rights and hold power to account. Our legal challenges have played a pivotal role in successful cases. In just the last year this includes:    

• The fight against the Rwanda deportation policy   

• The Government’s attempts to renege on Windrush commitments    

• Attempts to radically cut disability benefits to 100,000 people without lawful consultation    

• Intervention in the challenge against draconian and unconstitutional anti protest laws   

Our work is highly respected, impactful, and deeply valued across the legal and social justice sectors.

The Role 

This is an exciting opportunity for a capable, collaborative and motivated solicitor to join our exceptional casework team.  You’ll be working at the cutting edge of public law in the UK, supporting our award-winning team of solicitors in work that brings about real change. 

Join PLP and you’ll be playing a key role in the team that brought the main challenge to the Safety of Rwanda Act, intervened in the challenge to the prorogation of Parliament, helped survivors whose assets are controlled by their abuser to access legal aid, and put a stop to the no-notice removal policy affecting people claiming asylum.

You’ll be supervised by one of our Lead Lawyers and have the opportunity to collaborate closely with the whole team. The PLP team is friendly, diverse, and inclusive, and you’ll be supported and encouraged to develop your skills as a solicitor.

Your caseload will be a mix of asylum and immigration work for individual clients as well as assisting with strategic public law cases relating to the rights of migrants. 

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process. 

Emmaus UK is a national charity working to end homelessness and social exclusion through a unique model that offers more than just temporary shelter. Founded in 1991, Emmaus provides individuals-known as companions-with a stable home for as long as needed, meaningful work in social enterprises, and a supportive community. With 29 residential communities across the UK, Emmaus supports over 850 people annually, aiming to reach 1,100 by 2025. Its approach helps restore dignity, build skills, and promote long-term independence, while also advocating for social change.

Emmaus UK is seeking a proactive and experienced permanent HR Manager to join our team at an exciting time of growth and transformation. This newly created role will lead the HR function and support the delivery of our People & EDI Strategy, helping us become a best practice national body and an employer of choice. Working closely with the Director of Resources, the HR Manager will oversee all aspects of the employee lifecycle, from recruitment and onboarding to exit interviews, while ensuring our policies, systems, and culture promote a positive and inclusive working environment.

The successful candidate will have CIPD Level 5 or above, strong HR advisory experience and a solid understanding of UK employment law. They will be confident managing recruitment, employee relations, and policy development, and will bring excellent communication, organisational, and interpersonal skills. Experience with HR databases, particularly Sage HR, is desirable, as is experience managing budgets.

This is a part-time role (4 days per week) with a salary of £38,950 (£48,688 pro rata ).

This is a remote role, that will involve occasional travel to sites and the main offices in Birmingham.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

​

We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

​

​

Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

​

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

​

At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

​

Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

​

We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

​

​

Commitment to Equality, Diversity & Inclusion

​

SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

​

SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

​

Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

​

​

Further Information

​

To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

​

Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

​

​Accessibility

​

We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Purpose of the Job

UK Youth is seeking an exceptional Project and Events Manager to drive the logistical planning, launch and delivery of the Joined Up Institute. Building on the success of the Joined Up Summit, the Joined Up Institute will be a groundbreaking year-round learning opportunity for practitioners across the youth, education, employment, health, social care, youth justice, business, government, and civil society sectors united by a common mission: to transform opportunities and outcomes for young people through cross-sector collaboration and evidence-based solutions. 

Reporting to the Network Development Consultant, you will be responsible for providing the technical and operational expertise to ensure the successful delivery of key convening events that form part of the Joined Up Institute learning journey. You will work closely with the Director of Network Delivery and a cross functional project team to coordinate all aspects of project planning, implementation, monitoring, and evaluation of the events and providing wider project management support as needed. The role requires a highly organised, detail-oriented, and proactive individual with strong project management skills and experience delivering complex, innovative large-scale events.

Key Responsibilities

• Project Management, Planning and Co-ordination 

• Stakeholder Management and Communication 

• Event Management and Logistics 

• Budget and Resource Management

Experience we're after

• Proven experience in project management, with a track record of delivering complex, large-scale projects

• Proven experience in successfully planning, delivering and managing large, complex or an ongoing series of events (e.g. a professional development programme)

• Experience of working with young people/ youth sector and understand the challenges they face 

• Experience of connecting cross sector networks and understand the challenges and opportunities in this space 

• Experience of using digital platforms (CRM/stakeholder management systems) to engage networks and communities

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

• Closing date for applications will be 28th July 2025 at 9am
• Interviews are scheduled to take place w/c 4th August 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

At Young Lives vs Cancer, we play a unique and vital role in supporting children and young people with cancer. Guided by our strategy, The Time is Now, we are committed to delivering high-quality, impactful services that make a real difference. As a leading provider of psychosocial support and accommodation throughout treatment, end-of-life, and bereavement, we are proud to ensure our services remain relevant, responsive, and tailored to the needs of those we support.

We are looking for a dedicated professional to provide business support across the directorate, working closely with senior operational leaders to drive the implementation and development of our services. This role will be instrumental in supporting new service initiatives and collaborating with other directorates and external partners, such as the NHS and charity organisations, to help us achieve our strategic goals.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Providing business support across service development, planning, evaluations, and improvement projects
• Collaborating with other directorates and external partners to deliver joint initiatives aligned with strategic goals
• Supporting the implementation of new systems and processes to drive continuous improvement
• Designing and managing operational programmes, embedding learning from previous work
• Coordinating cross-functional teams, managing risks, and ensuring robust monitoring and reporting
• Building strong relationships with stakeholders and managing governance and service agreements with NHS trusts

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key experience, skills and attributes we’re looking for in this role are:

• Experience in service delivery and development within health or social care, with a strong track record of managing programmes that drive improvement and innovation
• Skilled at working collaboratively across multi-disciplinary teams and with external partners to achieve shared goals
• Confident in preparing reports, managing corporate documentation, and using monitoring and evaluation to inform decision-making
• Strong understanding of project management, with the ability to identify risks and embed learning
• A commitment to anti-oppressive practice, equity, and amplifying the voices of children, young people, and families affected by cancer
• Passionate about Young Lives vs Cancer’s mission, values, and strategic priorities, with a proactive approach to safeguarding, inclusion, and continuous improvement

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Thinking and Growth days: four days a year to support your wellbeing through reflection, learning and development - in whatever way works for you
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Cassie Davis, Service Manager Operations & Development. 

#ShowTheSalary #NonGraduatesWelcome

Closing date: Thursday 24 July, 5pm

Interview date: Tuesday 29 July, via Teams 

Interview note: We will let you know whether you’ve been shortlisted for interview on the afternoon of Friday 25 July. If you're shortlisted, you'll be invited to book an interview slot. Once confirmed, we'll email you the interview questions in advance.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Job Title: Homeownership Assistant

Salary: up to £15,070; depending on experience (up to £25,116 FTE)

Hours:  Part Time (21 hours to be worked over 3 days between 9-5)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required

Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.

The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.

Duties will include:

• Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
• Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
• Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
• Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
• Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
• Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.

You will also need:

• A minimum of GCSEs (or equivalent) in English and Mathematics.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.