People and change lead jobs in Manchester

The Role 

Thank you for the interest in this role – it is an exciting one. 

You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development. 

This role will play a significant in making that happen via: 

• Identifying and securing new customers.

• Retaining and growing income from our current customers. 

• Building relationships that drive programme registrations. 

• Using data and insights to adapt approaches and drive efficiency. 

Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer. 

You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction. 

Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.

Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship. 

Role summary: 

 Role purpose: 

Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 

• Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 

• Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

 Key responsibilities: 

 Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 

• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 

• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 

• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 

• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

 Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes. 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data, systems, and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

• Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency. 

 Collaborate across teams and support innovation 

• Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

 Skills, experience, and knowledge 

 Essential 

Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  

• An understanding of education systems in the UK. 

• An understanding of initiating prospect engagement, business development strategies and meeting sales targets. 

• Strong interpersonal and communication skills. 

• Experience of working on own initiative and being a self-starter. 

• Confidence in presenting externally to customers and partners. 

• Experience of working with CRM systems, sales forecasting tools, and Management Information systems. 

• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making. 

• Ability to present information concisely using Microsoft Office programmes. 

• An ability to network, influence and build relationships with key stakeholders andcustomers. 

• An ability to convert external relationships into long standing customers results. 

 Desired 

 Previous experience in a sales environment. 

• An understanding and passion for leadership skills development and the value it provides for young people and centres. 

• Excellent customer service skills. 

• An understanding of awarding bodies and their operating landscape. 

The role

The Domestic Abuse Team Service Manager will act as a lead professional for Talk, Listen, Change in Manchester and Greater Manchester. This role will be to lead a diverse team of Adult / Children & Young People’s Practitioners to continue the development of a range of domestic abuse services including those focused on prevention, early intervention, behaviour change, services for victims, perpetrators and children and young people. Additionally, the role will involve building key relationships with partner agencies, local authorities and commissioners and managing contracts.

Services include: 

• Adult Domestic Abuse Perpetrator Provision (early intervention, behaviour change, high risk high harm).
• Thriving Families partnership
• Children and Young People Services (teenage relationship abuse, sibling on sibling harm, CAPVA)

Direct Line Management: 6 to 12 staff, including team leads. 

About you

You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of perpetrator, Victim survivors and Children’s and Young People’s interventions. You will also have extensive knowledge of Safeguarding and experience of managing Safeguarding issues. Provide strong, inspirational leadership and management of all services including the provision of all line management duties for direct reports (regular one-to-ones, performance appraisals, team meetings, sickness and performance management). 

 We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

Lead Trainer and Facilitator — Programme Delivery

Salary: £40,000 – £45,000 depending on experience
Contract: Fixed term, 12 months
Hours: Full-time (37.5 hours per week)
Location: Home-based, with regular travel across England (approx. 8-10 days/month)
Closing date: 8 September 2026, 6pm BST

We're looking for a passionate and highly skilled individual to lead our training and facilitation function: not just delivering sessions, but owning the standards, quality, and people behind them.

You'll work closely with a Co-CEO in a genuine co-design model, holding complex, emotionally charged group dynamics with confidence, and building the systems and people that keep our delivery consistent and strong.

The single most important thing we're looking for: real experience facilitating resistant, defensive, or emotionally guarded groups, and the ability to hold discomfort in the room without softening content or letting avoidance take over.

We welcome applicants from non-traditional routes into this work, including activism, advocacy, and lived experience, provided you can evidence it.

Full details, including the person specification and how to apply, are in the attached job description. Please read it before applying, as our application process asks for specific evidenced examples rather than a general cover letter.

We strongly welcome and encourage applications from people who are Black, Asian and otherwise racially or ethnically minoritised, disabled, LGBTQ+, or from communities underrepresented in sexual and reproductive health and rights and the charity sector.

Note: all applicants must already have the right to work in the UK. We cannot sponsor visas.

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

6 x Vacancies Available

We are looking for six client-focused Support Time Recovery Workers to join our new Wigan Crisis Space service, supporting local residents experiencing emotional distress and mental health challenges.

Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.

Our STR Workers provide low-level calming interventions and one-to-one support to help people identify the causes of their emotional distress and put in place a support plan that includes signposting and referrals to other appropriate organisations and services.

The ideal candidates will have an awareness of mental health conditions, experience of building strong relationships with people and excellent listening skills. The ability to develop trust with those accessing the service is key to supporting them to achieve their recovery goals and desired outcomes.

Main Responsibilities

• Develop trusting relationships and provide short-term one-to-one appointments that offer practical and emotional support.
• Carry out initial ‘getting to know you’ conversations, working with individuals to plan their support and achieve the goals and outcomes that are important to them.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
• Complete referrals to ensure people accessing Wigan Crisis Space have the appropriate support networks around them.
• Support and facilitate group activities that promote wellbeing and recovery as part of our prevention agenda.

Benefits

• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.

Role Details

• Salary: Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (£14,314.62 to £15,766.02 per annum for 21 hours per week). 
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 21 hours per week. The role includes evening and weekend working on a rota basis.

Find Out More

Interested in learning more about Wigan Crisis Space and what it's like to work within the service?

We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.

• Date: Tuesday 1 September 2026
• Time: 10:30am
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.

No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.

About Family Action

Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.

We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.

How to Apply

• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.

Interview Dates

In-person interviews are scheduled to take place on 16 and 17 September 2026.

For Direct Queries

If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.

Our Commitment to Equality, Diversity and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.

We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.

Location: Any UK Trust office - hybrid - 40-60% of the week spent in an office

1st stage interviews: 21/09 over MS Teams

2nd stage interviews: 29/09 face-to-face (location TBC)

At The King's Trust, we believe that every young person should have the opportunity to develop the skills, confidence and recognised achievements they need to succeed. Our qualifications play a vital role in helping young people take positive steps into education, employment and training.

We're looking for an experienced and strategic Head of Assessment & Quality to lead the quality assurance, assessment and compliance functions within our Qualifications team. This is a key leadership role, responsible for ensuring the integrity, quality and regulatory compliance of our qualifications provision, while helping to shape the future development of The King's Trust as a recognised Awarding Organisation.

Reporting to the Responsible Officer, you will lead our quality assurance strategy, driving continuous improvement across assessment, awarding, governance and operational practices. You'll oversee compliance with regulatory requirements, manage key quality and risk processes, and provide expert leadership to ensure learners receive a fair, consistent and high-quality experience across our qualifications provision and associated apprenticeship assessment and quality activities.

Working closely with regulators, centres, delivery partners and colleagues across the organisation, you'll play a central role in maintaining confidence in our qualifications and ensuring they continue to meet the needs of young people and the wider education and skills sector.

We're looking for someone who brings:

• Significant experience leading assessment, quality assurance and compliance functions within an awarding organisation environment.
• Strong knowledge of qualification frameworks, assessment methodologies and awarding organisation requirements, complemented by experience leading quality assurance and assessment activities across qualifications and apprenticeships.
• A detailed understanding of regulatory requirements, including Conditions of Recognition and quality assurance principles.
• Experience of leading audits, compliance activity, governance processes and risk management frameworks.
• The ability to analyse quality and performance data to identify risks, inform decision-making and drive improvement.
• Experience building effective relationships with regulators, external partners and senior stakeholders.
• A passion for improving opportunities and outcomes for young people.

In this role, you will:

• Lead and develop our quality assurance approach, ensuring robust standards across assessment and awarding activity.
• Drive continuous improvement through effective quality monitoring, audit and compliance arrangements.
• Oversee key processes including malpractice, appeals, complaints, reasonable adjustments and regulatory reporting.
• Provide expert advice and leadership on assessment, quality and compliance matters across the organisation.
• Support the ongoing development and growth of The King's Trust Qualifications offer and its impact on young people.

Join us and help ensure every qualification awarded by The King's Trust is underpinned by quality, integrity and a commitment to creating better futures for young people.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Assessment & Quality? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Head of Assessment & Quality! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.

We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring are primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.

We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.

Key Responsibilities

• Commercial & Contracts: Streamline partner agreements, legal frameworks, and commercial compliance to support organisational growth.

• Risk & Compliance: Act as Data Protection Officer (DPO). Maintain the risk register, oversee core policies, and ensure Health & Safety compliance.

• Reporting: Lead the publication of the Trustee Annual Report and produce compliant funder impact reports.

• Governance & Board Support: 

  • Support our Board of Trustees, manage committee meetings, drive new Trustee recruitment, and oversee onboarding.

  • Support the Risk & Compliance board committee to map pro bono and legal support for governance and compliance

What We’re Looking For

• Proven experience in governance, regulatory compliance, or contract management, with a track record of simplifying complex processes and communicating clearly with senior stakeholders.

• Strong Communicator: Ability to build relationships with partners, trustees, and internal team members while writing clear policies and reports.

• Pragmatic Problem Solver: Comfortable managing multiple operational streams, from high-level board meetings to individual support.

Why Join Us?

You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.

Are you interested in improving the lives of people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!

We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners.

This is an exciting new role to deliver policy change and enhance the rights of people with a learning disability. At a key time to influence health reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of people with a learning disability and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers. 

This is a 4-day a week position (30 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.

You will: 

You will bring to this role:

If you're passionate about driving meaningful change for people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. Applications close on Tuesday 1st September, 2026. Interviews are scheduled to take place via Microsoft Teams during the week commencing 7th September 2026.

• Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
• Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
• Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the health needs and experiences of people with a learning disability and their families.
• Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
• Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
• Identify and analyse relevant research to develop evidence-based policy recommendations.
• Experience of working on health policy issues.
• Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
• Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
• The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
•  Experience analysing evidence to develop recommendations.
• Knowledge of the health issues facing people with a learning disability, as well as the health and wider parliamentary system. 
• Passion about making the world a better place for people with a learning disability. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. 

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. 

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! 

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. 

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. 

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. 

Belonging at Mencap is for everyone, every day, everywhere. 

· Everyone is expected to treat people well and make Mencap an inclusive organisation. 

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes 

· Everywhere people will feel respected, valued, and safe to be themselves. 

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. 

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for. 

We are entering a period of unprecedented opportunity. Advances in treatment, increasing recognition of the condition, and growing awareness of healthcare inequalities provide a unique chance to strengthen our impact and expand our reach across the UK. Our ambition is bold: to engage and support at least 50% of the UK myasthenia community as members within the next five years, creating a movement that is representative, influential and impossible to ignore.

The successful candidate will lead the development of a thriving national community of people affected by myasthenia, ensuring that individuals and families feel connected, represented and empowered. They will transform community insight into meaningful campaigns, influence policy and healthcare decision-making, and position myaware as the authoritative voice for everyone affected by the condition.

Success in this role will be measured not only by influence and campaigning outcomes, but by the growth, engagement and mobilisation of our community. The Director will play a central role in delivering our ambition to reach, engage and retain 50% of the UK's myasthenia population as members and active supporters within five years, creating a change-maker movement that is representative of our goals.

Key Responsibilities

Community Growth and Engagement

• Contribute towards the development and delivery of a comprehensive membership growth strategy aimed at engaging at least 50% of the UK myasthenia community within five years.
• Build a deep understanding of the patient journey and identify opportunities to connect with people from diagnosis onwards.
• Lead the development of services, programmes and engagement approaches that increase membership recruitment, retention and participation.
• Ensure that people affected by myasthenia are at the heart of all organisational decisions, campaigns and strategic priorities.
• Create pathways for members, volunteers, supporters and ambassadors to actively contribute to myaware's work.
• Use data, insight and market intelligence to measure community reach, identify underserved groups and drive continuous improvement.

Campaigning, Policy and Influence

• Develop and implement a national campaigning and influencing strategy focused on awareness, equity of care, access to treatment and service improvement.
• Position myaware as a leading voice within healthcare, policy and rare disease discussions across the UK.
• Build strategic relationships with parliamentarians, government departments, NHS organisations, Integrated Care Boards, NICE, clinicians, researchers, industry partners and allied charities.
• Lead public affairs activity, including consultation responses, parliamentary engagement, policy briefings and stakeholder events.
• Ensure lived experience evidence informs policy development, healthcare decision-making and treatment access discussions.

Organisational Leadership

• Serve as a member of the Senior Leadership Team and contribute to organisational strategy and performance.
• Foster a culture of innovation, inclusion, collaboration and measurable impact.
• Work closely with fundraising, communications, partnerships, and service delivery colleagues to maximise organisational reach and effectiveness.

Awareness and Public Engagement

• Increase awareness and understanding of myasthenia among healthcare professionals, policymakers, media and the public.
• Lead initiatives that strengthen myaware's visibility, reputation and influence.
• Support the development of compelling campaigns, media activity and storytelling that inspire engagement and drive action.
• To be the spokesperson for myaware.

What Success Looks Like

Within five years, the postholder will have:

• Led significant growth in membership, progressing towards engaging at least 50% of the UK's myasthenia community.
• Increased participation in surveys, campaigns, events, volunteering and lived-experience activities.
• Established myaware as the recognised national voice for people affected by myasthenia.
• Secured meaningful influence in policy, healthcare and treatment access discussions.
• Generated evidence of improvements in awareness, service delivery, treatment access and patient representation.
• Built a highly engaged and empowered community capable of driving change at local, national and system levels.

Person Specification

Essential Experience

• Significant senior leadership experience within the charity, healthcare, membership, public affairs or advocacy sectors.
• Proven success in growing and engaging communities, memberships, movements or supporter bases at scale.
• Experience developing and delivering campaigning, influencing or public affairs strategies that have achieved measurable outcomes.
• Strong track record of building relationships with senior external stakeholders and decision-makers.
• Experience using data, insight and lived experience to shape organisational priorities and influence strategy.
• Experience leading, motivating and developing high-performing teams.

Essential Knowledge and Skills

• Outstanding strategic thinking and leadership abilities.
• Exceptional communication, influencing and relationship-building skills.
• Strong understanding of community mobilisation, supporter engagement and membership growth.
• Ability to translate complex healthcare and policy issues into compelling public narratives and calls to action.
• Strong analytical and performance management skills.
• Commitment to inclusion, co-production and patient-centred approaches.

Personal Attributes

We are looking for someone who is:

• Ambitious about building one of the UK's most engaged rare disease communities.
• Passionate about amplifying the voices of people with lived experience.
• Collaborative and inspiring.
• Politically astute and credible with senior stakeholders.
• Resilient, innovative and outcomes focused.
• Motivated by creating lasting change for people living with long-term health conditions.

Why Join Us?

myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

This is a rare opportunity to build a community movement capable of transforming lives. You will lead the growth of a national membership community, shape policy and healthcare conversations, and help ensure that every person affected by myasthenia feels informed, supported, represented and connected.

Together, we aim to ensure that within five years, at least half of everyone living with myasthenia in the UK knows, trusts and actively engages with myaware as their community, their advocate and their voice.

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Friday.4th September

Provisional interview dates will be week commencing: 28.9.26

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

Contract Type: Fixed Term until 31st March 2030

Location: Any UK Trust office - 40-60% of the week spent in the office and an expectation to travel when required

Interviews: 24/09 and 25/09 over MS Teams

We are looking for an ambitious and commercially minded Senior Manager to lead the launch and delivery of a flagship corporate volunteering and fundraising campaign for The King’s Trust.

This fully funded role runs until March 2030 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.

This high-profile role sits at the heart of our corporate partnerships’ strategy, driving both employee engagement and income growth across a portfolio of valued partners. The income generated through this campaign will help fund a bold new initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. You will work closely with corporate stakeholders to build strong relationships, unlock opportunities, and create compelling campaigns that inspire employees to take action and maximise impact.

Working alongside the Head of Corporate Volunteering, you will lead planning and execution, bringing together internal teams, corporate partners, and external stakeholders to deliver seamless, engaging experiences. From developing innovative engagement strategies and managing communications, to overseeing events, budgets, and performance reporting, you will ensure every aspect of the campaign delivers against commercial objectives, generates income, and supports organisational goals.

A key part of the role will be identifying and pitching new ideas, initiatives and engagement opportunities to corporate partners, helping them deepen their involvement and achieve their own social impact ambitions. You'll work closely with the Corporate Partnerships team, providing creative solutions, campaign expertise and strategic support to help unlock new fundraising, volunteering and partnership growth opportunities across their portfolios.

This is a fast-paced, highly collaborative role for someone who combines strong commercial acumen with exceptional relationship-building skills. You'll be comfortable influencing senior stakeholders, spotting opportunities for growth, developing compelling propositions, and bringing diverse teams together to deliver ambitious targets. If you're energised by creating meaningful partnerships, driving measurable results, and delivering campaigns that make a lasting difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Senior Managers of Employee Engagement? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Senior Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Chief Executive

Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders) 

We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.

Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.

You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.

Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.

This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.

Who are we looking for?

You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.

You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.

Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.

IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 7 September 2026.

First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.

NO AGENCIES PLEASE.

CAHN is seeking a proactive and relationship-focused Partnerships & Membership Officer to help grow our membership, strengthen partnerships and increase engagement with organisations that share our commitment to health equity.

You will build and maintain relationships with corporate, academic, community, faith and delivery partners, support membership applications and renewals, coordinate outreach and maintain accurate partnership and membership records.

You will also support partnership engagement across CAHN’s programmes, campaigns and flagship events, coordinating stakeholder communications, invitations, follow-up actions and other activities that strengthen our relationships.

We are looking for someone who is confident, organised, proactive and an excellent communicator, with the ability to build trust, manage multiple priorities and turn relationships into meaningful opportunities.

This is an exciting opportunity to develop your career in partnerships, stakeholder engagement and membership while contributing to CAHN’s mission to reduce health inequalities affecting Black Caribbean and African communities.

If you enjoy connecting people, building relationships and creating opportunities that make a difference, we want to hear from you.

Role   Project Co-ordinator – AAFDA All

Organisation: AAFDA – Advocacy After Fatal Domestic Abuse

Project: AAFDA All

Role title: Project Co-ordinator

Salary: £35,000 pro rata to £28,000

Hours: 4 days per week Location: Home-based, with travel across England as required

Reports to: Operations Manager

Contract: Fixed term subject to funding (4-year grant)

AAFDA All is funded by The National Lottery Community Fund

About AAFDA

AAFDA is a national charity providing specialist, trauma-informed advocacy, emotional support and peer support to families bereaved by fatal domestic abuse, including domestic homicide, suicide where domestic abuse was a known factor, and unexplained deaths linked to abuse. We work to raise the status of bereaved families, strengthen professional and systemic responses, and influence policy and practice so that lessons are learned and future deaths are prevented.

About AAFDA All

AAFDA All is a four-year project developed in partnership with Imkaan to create, pilot and evaluate a culturally responsive advocacy and peer support service for bereaved family members from Black and minoritised communities who have lost a loved one to fatal domestic abuse. The project aims to reduce barriers to support, build trust with communities and specialist organisations, strengthen peer connection, and ensure that lived experience shapes service development, practice and wider systems change.

Role Purpose

The Project Co-ordinator will lead the development, co-ordination and day-to-day delivery of AAFDA All, ensuring that the service is trauma-informed, culturally responsive, safe, accessible and shaped by the voices of bereaved family members from Black and minoritised communities. The postholder will work closely with AAFDA colleagues, Imkaan, the Specialist Advocate, volunteers, community partners, statutory agencies and the Service User Advisory Group to develop referral pathways, support co production, co-ordinate peer support activity, monitor outcomes and embed learning across the programme.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays (Pro rata)

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions 

To apply for this role, please submit a supporting statement along with your CV. by Closing date: 13th September 2026

Interviews will be held on 

21st, 23rd and 25th September 2026 

As part of our commitment to equality, diversity and inclusion, we particularly welcome applications from candidates from Black and minoritised ethnic backgrounds who possess the necessary trauma-informed community insights and reach, understanding and skills to build trust and deliver the project aims safely and effectively.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.

Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Join a passionate and committed team driving forward social justice through women-led community organising!

The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.

You will work through a community-led process to:

• build strong community associations
• develop common visions and area action plans 
• build membership and support capacity building among young women aged 18-30
• raise small grants funding
• identify priorities for skills development and learning exchange
• help coordinate evidence-based advocacy projects
• keep appropriate records of meetings and events
• capture and communicate learning, progress, and impacts.

You are:

• Experienced in working in neighbourhoods with long term health inequalities.
• Good at building trusting relationships while maintaining boundaries and being mindful of your own levels of resilience.
• Passionate about social justice and championing community expertise.
• Compassionate and non-judgemental.

Please download the application pack for further information and a full job description.

Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.