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Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
Finance, Commercial & Sustainability
Operations & Infrastructure
People & Culture
Digital & Technology
Governance, Risk & Compliance
Leadership & Management
Key Attributes
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Team: Research & Engagement (Philanthropy & Partnerships)
Location: Homebased
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £38,918.33 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Proposition Writer:
About the Research and Engagement team:
What we are looking for in our Proposition Writer:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 28th June 2026
Virtual interview date: 13th, 14th & 16th July 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Safe Ground Programmes Manager
Location: Based within HMP Forest Bank, Manchester. Step Free access is not available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate.
Salary: £36,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Safe Ground Programmes Manager to lead our newest family service based in HMP Forest Bank. This is an ideal opportunity if you are seeking a hands on role within a prison setting, are confident working in complex environments, and want to create meaningful change within punitive systems. You will lead a multidisciplinary team delivering high quality, therapeutically informed, arts-based work with men in prison and their families. You will work directly with participants to deliver structured group programmes and provide relational, anti-shame, anti-punitive support in a custodial environment.
In this role, you will support the leadership of the service, providing line management and oversight to ensure high quality delivery for our participants. The team delivers our NFI‑approved national programmes, Fathers Inside and Man Up, designs bespoke visits and family interventions, and develops a new, dynamic counselling provision. The role requires leadership experience managing a diverse team, with line management responsibilities to support, enable, and empower staff to deliver high‑quality support to participants and their families. You will work closely with prison and Sodexo colleagues, as well as internal SIG teams, to ensure innovative, safe, anti‑punitive service delivery.
Key Responsibilities Include:
Line management and leadership of a small team, offering guidance and support throughout the employee lifecycle, and fostering a supportive leadership culture focused on staff wellbeing, learning and development
Encourage productivity, engagement, and wellbeing through regular check-ins, training, meetings and supervisions
Ensure high-quality facilitation and counselling, and consistent participant engagement
Build effective working relationships with prison staff and partners that promote anti-shame, anti-punitive practice
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more? Follow this link!
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity, and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances that have led to them being imprisoned.
We’re seeking someone who has a genuine passion for making a difference to lives and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals and as a team, whilst providing practical solutions to challenges that arise. You will be knowledgeable about the criminal justice system and have experience of delivering programmes within custodial or complex environments. We’re looking for someone who can build rapport, trust, and create an environment that allows individuals to grow their skills and experience, and develop as individuals.
Ability to provide high-quality leadership support and line management to staff
Ability to motivate and empower a team to achieve KPIs
Ability to challenge harmful practice and create culture shifts within the Criminal Justice System
Confident in managing day-to-day service operations and supporting staff with daily tasks, caseloads and the overall running of the service
Ability to work flexibly to meet the demands and needs of the service, for example providing an emergency on-call service as and when required
Alignment with values such as anti-shame, anti-punitive practice, and relational working, alongside Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 21st of July and 2nd Stage interviews for the 9th of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Weekenders Journey Guide to support prospective Weekend Foster Carers from their first conversations with Now Foster through to the next stages of the recruitment and assessment journey.
This is a highly relational, candidate-facing role. You will be one of the main people helping applicants understand what Weekenders is, explore whether it is right for them, stay motivated through the process, and feel supported to take the next step.
Introductory conversations (our ‘intro chats’) will be a core part of the role. You will speak with people who are curious about fostering, but who may also feel unsure, nervous or are still working out whether they can foster. Your role will be to bring warmth, clarity and momentum: helping people feel welcomed, informed and confident, while also making sure the right people progress at the right pace.
You will use Now Foster’s digital platform (a bespoke CRM system) to manage the candidate journey, track progress, record key information and help the team understand where applicants are getting stuck or moving forward. You will play an important role in making sure we are attracting the right leads, supporting them well, and learning how to improve the journey as we grow.
This role would particularly suit someone with experience of fostering or working in fostering. It could also suit someone from a related background who is deeply motivated by innovation in this area and excited by what fostering could look like if it were designed around children, carers and relationships.
You do not need to be a qualified social worker, but you do need to be emotionally mature, reflective, organised and comfortable working closely with a social work-led team. You will need to understand safeguarding, and be confident holding thoughtful conversations with prospective carers.
What You’ll Be Doing
Supporting candidates through the journey
Acting as a consistent, warm and encouraging point of contact for prospective Weekend Foster Carers.
Carrying out intro chats with people who have expressed interest in the Weekenders programme.
Helping candidates understand the Weekenders programme, what the role involves, and what the journey looks like.
Supporting candidates to reflect on whether Weekenders is right for them.
Keeping candidates engaged, informed and motivated as they move through the process.
Helping people overcome practical barriers where appropriate, while being honest and clear about expectations.
Making sure candidate communication feels relational, timely and values-led.
Helping the right people progress
Helping identify candidates who are ready to move forward, as well as those who may need more time, more information or a different route.
Support candidates to progress, pause or close, as advised by our fostering service colleagues.
Using strengths-based and motivational approaches to help candidates reflect on their motivations, support networks and capacity.
Working closely with social work colleagues to escalate questions, concerns or safeguarding issues appropriately.
Supporting candidates to prepare for training, home visits and assessment stages.
Helping ensure the process is clear, efficient and supportive.
Supporting groups, events and community activity
Supporting information events, training sessions and candidate-facing events.
Co-delivering sessions with social workers and other colleagues.
Helping create a welcoming community for people exploring Weekenders.
Supporting socials and community-building activity for applicants and approved Weekend Foster Carers.
Helping candidates connect with the mission and feel part of something meaningful.
Administration, data and follow-up
Keeping candidate records, notes and next steps up to date on Now Foster’s digital platform.
Using Google Workspace, Trello and other tools to access key documents and manage your workload.
Making sure no candidate falls through the cracks.
Supporting data capture so the team can understand what is working and where candidates are getting stuck.
Helping improve templates, messages, prompts and workflows for the candidate journey.
Supporting home visit admin and logistics where needed.
Contributing to innovation and learning
Gathering feedback from candidates to help improve the journey and bringing this insight from candidate conversations into team discussions.
Helping the team understand what motivates people to become Weekend Foster Carers, what worries them, and what helps them move forward.
Supporting testing and iteration of new candidate journey approaches.
Helping us build a process that is warm, efficient, inclusive and effective.
Contributing to a new model of fostering that is relational, ambitious and designed around children and young people.
You’ll Thrive in This Role If You Are
Warm and relational – able to build trust quickly and make people feel welcome.
Emotionally mature – able to have thoughtful conversations about motivation, care, family life and uncertainty.
A strong communicator – clear, encouraging and confident across phone, video calls, emails and written updates.
Motivational and strengths-based – skilled at helping people see their potential while also being honest about what fostering involves.
Organised and proactive – able to manage a busy candidate journey, track next steps and keep people moving.
Tech-savvy – comfortable using digital platforms, Google Workspace and Trello.
Confident in your judgement – able to decide when someone should progress, pause or close, while knowing when to seek advice.
Safeguarding-aware – able to recognise when something needs to be escalated and comfortable working within clear safeguarding processes.
Reflective and curious – interested in learning what works and improving the candidate journey over time.
Comfortable with ambiguity – happy working in a small, growing charity where things are evolving.
Committed to better outcomes for children and young people – motivated by Now Foster’s mission and the potential of Weekenders.
Experience We’re Looking For
Fostering experience would be highly beneficial. For example, this could include experience as a foster carer, working in fostering, supporting foster carers, working with fostering services, or working in a closely related part of children’s social care.
We are also interested in people with experience in:
Volunteer management
Children’s social care or youth work
Community work
Social prescribing
Mentoring or coaching
Recruitment, onboarding or candidate support
Relationship-based support roles
Most importantly, we are looking for someone who understands the importance of relationships, can guide people through a meaningful decision-making process, and is excited by the possibility of building a different kind of fostering journey.
Bonus Points For
Lived experience of the care system or fostering.
Experience working directly with prospective or approved foster carers.
Experience using motivational interviewing, coaching or strengths-based approaches.
Experience supporting people through an application, recruitment, assessment or onboarding journey.
Experience delivering or supporting information sessions, preparation groups, training or community events.
Experience working remotely or in a flexible, fast-moving team.
An interest in innovation, service design or changing how fostering works.
About Us
Now Foster is a team of innovative social workers, designers, and entrepreneurs on a mission to change fostering in the UK.
We bring together social work, service design, public sector transformation and lived experience to create better outcomes for children and young people. Our overarching vision is to transform the fostering system by bringing many more wonderful people into it as foster carers, so that children and young people have the relationships, stability and support they need to thrive.
You will be joining a small, ambitious and passionate team, alongside our trustees, freelancers and advisors, all of whom play an active part in shaping our work. We partner with local authorities and not-for-profits who share our values and are ready to embrace change. As a registered charity, everything we do is driven by purpose, not profit.
About Weekenders
Weekenders is Now Foster’s flagship programme. It pairs children and young people in foster care with inspiring adults who can offer guidance, stability and encouragement on a regular basis. It is about showing up, making a difference, and being that person a young person can count on.
The programme is growing quickly. We are scaling Weekenders across London and beyond, testing new ways to support applicants, local authorities and independent social workers, and building the operational foundations needed for long-term growth.
A core part of this growth is making sure that people who are interested in becoming Weekend Foster Carers receive the right balance of warmth, encouragement, information and challenge as they move through the journey. That is where the Journey Guide comes in.
Working Pattern and Location
This role is offered at 4 to 5 days per week, with a salary of £34,000 pro rata.
The role can be based anywhere in England, with occasional travel to our Weekender delivery areas. Our Weekenders team is currently based across London and Manchester, and our wider organisational team is based in Oxford. Most work will be home-based, but there will be some in-person meetings, events, training sessions or bi-monthly co-working days.
The role will involve some work outside standard office hours. This is likely to include:
Around one weekend day per month, which you would take back as time off during the previous or following week.
Some evening work, for example around one information event per month.
Some evening intro chats with prospective foster carers, where this helps people engage with the process.
We work flexibly and will support the successful candidate to manage their time in a sustainable way.
Safeguarding
Now Foster is committed to safeguarding and promoting the welfare of children and young people.
This role will involve contact with prospective carers, rather than direct work with children and young people. However, you will need to understand safeguarding, work within Now Foster’s safeguarding processes, and escalate any concerns appropriately.
This role will require an enhanced DBS check.
What’s In It For You
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will play a key role in helping Weekenders grow.
You will be close to the people exploring whether they could become Weekend Foster Carers, and your work will directly shape whether they feel supported, confident and ready to take the next step.
You will join a supportive, collaborative and values-led team. We work hard, care deeply about what we do, and are building something bold and lasting: a new way of fostering that blends social work, design, technology and relational practice.
We will provide the tools and technology you need, cover agreed travel and expenses, and support you to work flexibly within the rhythm of the programme.
How to Apply
Please send us your CV and a short cover letter explaining:
Why you are interested in Now Foster and the Weekenders programme.
The experience you would bring in supporting, guiding or motivating people.
Any experience you have of fostering, working in fostering, children’s social care, community work, volunteer management or similar.
What excites you about innovation in fostering and what fostering could look like.
Your availability, including whether you are looking for 4 or 5 days per week and when you could start.
You must have the right to work in the UK.
We recognise that some candidates may use generative AI tools, such as ChatGPT, to support the preparation of their application. While this is acceptable, applications must remain an authentic reflection of your own experiences and motivations. We ask candidates to let us know if and how they used AI as part of the recruitment process.
Our Commitment to Equality
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from individuals of all backgrounds, identities and experiences.
Recruitment and selection decisions are made on the basis of fair, objective and transparent criteria. We will also make reasonable adjustments to the recruitment process to ensure accessibility for all candidates.
Please Note: We are hoping to appoint as soon as possible and will close recruitment once we find the right person so candidates are advised to submit an application as soon as they are able.
Manchester Metropolitan University is a great university in one of the world's best global student cities. We advance knowledge to benefit society and make higher education accessible to those with the passion to succeed. We bring change through outstanding research and excellent education and support our region and its economy by empowering and enriching our students, colleagues and our wider community.
We are seeking to appoint our first Associate Director of Development to deliver the next step change in the University's philanthropic income. Reporting to the Director of Development and Alumni Relations and responsible for a high-performing fundraising team, the postholder will focus on translating strategy into delivery and results, focussing on the solicitation of major and principal donations.
What you'll lead and deliver
About you
This is an unparalleled opportunity for the right individual to play a critical role in the advancement of the University, delivering our vision and ambitious agenda over the next decade.
Further information and how to apply
For a confidential conversation, please contact Dominic Boyd, Director of Development and Alumni Relations
Applications must be made via our recruitment system and should include a full CV and a letter of application setting out your interest in the role and details of how your knowledge, skills and experience match the essential criteria being sought.
- The closing date for applications is Sunday 28 June 2026
- Interviews will be held in Manchester on Thursday 30 July 2026
About Manchester Met
We have been proudly driving progress for more than two centuries. As one of the UK's largest and most popular universities, we're a force for good, dedicated to delivered outstanding research and excellent education. Much more than a university, we are a place where ambitious people unite as a diverse and inclusive community to make meaningful connections. Where world-class facilities combine with exceptional minds to improve lives through innovation. We welcome those who are committed, talented, and hardworking. People who believe in our values and are as driven as we are to achieve shared goals.
Our community of over 5,100 colleagues work in close partnership every day to bring about positive change regionally, nationally, and globally.
Build a role with purpose, in an environment designed to unlock your potential. Be part of Manchester Met. Be Manchester Met proud. Let's transform lives together.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.
Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Programme Governance Lead.
Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.
Key Responsibilities
As our Programme Governance Lead, you will:
Why Work for NYA?
Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
Building team spirit and employee engagement and offer.
Leading and delivering regular staff performance and development reviews.
Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
Ensure policies are kept current.
Ensure recording and management of absence/leave.
Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
Oversee training and personal development plans for staff and volunteers, as appropriate.
Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
Experience in developing and leading successful and engaged volunteering programmes and support.
Full valid driving licence.
Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
Experience of implementing rigorous reporting and evaluation practices on operations.
Experience of managing day-to-day financial administration and reporting.
Evidence of delivering clear metric dashboards and reports.
Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
Demonstrable knowledge and experience in HR processes and management.
Experience in building and delivering strategic plans.
Proven experience of effective problem solving and responding to crisis situations.
A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
A high level of literacy and communication.
A high level of numeracy and ability to analyse data.
Strong leadership attributes to build engagement and performance with the team.
Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.
You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.
Fawcett is a broad-church feminist organisation. We are not a monolith, and we recognise that people may hold differing views on some contested issues. We want colleagues who are comfortable working in that context and who can contribute to a culture of thoughtful dialogue, mutual respect and shared purpose.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Policy and Public Affairs Manager
Location: Remote, with some travel to Cannock, London and other locations as required
Reports to: Charity Director
Team: Charitable Service
At Newlife, we’re entering an exciting new chapter - we’re on a mission to empower disabled children and their families, to live life to the fullest and champion the joy of childhood.
So we’re investing in our people and building the team we need to deliver our new strategic ambitions.
Newlife is looking for an experienced and values-driven Policy and Public Affairs Manager to lead our policy, influencing, public affairs and campaigning work. This is an exciting opportunity to shape national conversations and drive meaningful change for disabled children and their families across education, health and social care systems.
In this role, you will ensure that lived experience is at the heart of Newlife’s influencing work, developing evidence-based policy positions, building strategic relationships and delivering campaigns that challenge barriers, raise awareness and improve outcomes for families.
About the role
As Policy and Public Affairs Manager, you will provide strategic and operational leadership across Newlife’s policy, campaigns, public affairs and lived experience activity. You will identify opportunities to influence policy and practice, develop compelling cases for change, and represent Newlife with decision-makers, sector partners and external stakeholders.
You will also oversee the delivery and development of the APPG for Access to Disability Equipment, working with parliamentarians, government departments and sector organisations to increase awareness of the issues affecting disabled children and families.
Key responsibilities
o Lead the development and delivery of Newlife’s policy, public affairs, campaigning and influencing strategy.
o Develop evidence-based policy positions informed by research, service insight and lived experience.
o Ensure the voices of disabled children and families shape Newlife’s policy, campaigning and influencing work.
o Oversee the APPG for Access to Disability Equipment and build relationships with parliamentarians, policymakers and sector partners.
o Lead campaigns and influencing activity that raise awareness, challenge barriers and support policy change.
o Build strategic partnerships and coalitions to strengthen Newlife’s influence and collective impact.
o Represent Newlife externally at parliamentary events, conferences, roundtables and sector forums.
o Provide effective leadership for policy, campaigns and lived experience activity, including line management of the Lived Experience Coordinator.
o Contribute to organisational strategy, planning and growth as a member of the Charity Leadership Team.
About you
We are looking for someone with significant experience in policy development, public affairs, campaigning or influencing, ideally within the charity, public or not-for-profit sector. You will bring strong knowledge of policy and influencing processes, excellent communication skills and the ability to build trusted relationships with senior stakeholders and decision-makers.
You will be confident developing policy briefings, consultation responses, reports and position papers, and able to use evidence, research and lived experience to influence change. You will also be a collaborative leader with a strong commitment to inclusion, equity and the rights of disabled children and their families.
Essential experience and skills
o Experience of developing and delivering policy and influencing strategies.
o Experience of building relationships with parliamentarians, policymakers, government departments or national stakeholders.
o Experience of managing campaigns, consultations or public affairs activity.
o Experience of partnership and coalition working.
o Experience of using research, evidence and lived experience to influence change.
o Strong understanding of education, health, social care and disability policy.
o Excellent written and verbal communication skills.
o Strong leadership, people management, strategic thinking and analytical skills.
o Degree-level qualification or equivalent professional experience.
For the full person specification, please refer to the attachement below
Why join Newlife?
This is a unique opportunity to play a leading role in strengthening Newlife’s voice and influence, helping to create systemic change for disabled children and their families. You will work with passionate colleagues, families, professionals and partners to shape policy, improve practice and ensure lived experience drives meaningful action.
If you are a strategic, compassionate and influential leader who wants to make a lasting difference, we would love to hear from you.
Benefits
In return, you will receive 25 days’ annual leave plus bank holidays, a generous in-store discount, a cash health plan, discounts on restaurants, travel and insurance, and access to an Employee Assistance Programme through Retail Trust.
#Policy and Public Affairs Manager #Policy and Public Affairs #Policy Manager #Public Affairs Manager
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.
Main responsibilities
Procurement Strategy & Leadership
Tendering and Contract Management
Commercial Governance & Compliance
Supplier & Stakeholder Management
Financial & Value Management
Knowledge, skills and experience
Essential
Desirable
Dimensions
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12th July 2026.
Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:
We are opposed to all forms of unlawful and unfair discrimination. All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12 July 2026.
Interviews are currently expected to take place on Wednesday 20 and Thursday 21 August 2026.
Groundwork South is seeking a motivated and experienced Senior Project Officer to lead on the delivery of our Climate Action Fund project over the next five years.
Senior Project Officer (Climate Action Fund Training and Development Lead)
Reference: CAF0626
Contract: Fixed term until June 2031
Hours: Full-Time, 37.5 hours each week
Salary: £28,000 - £32,000 per annum
Location: Home-based (with travel across England) – There is a focus on South West England during the pilot phase
About Us
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
About the Project
Communities Prepared works with volunteers and communities across England to help them build the skills, confidence and knowledge needed to prepare for, respond to and recover from emergencies. This includes supporting communities to plan for climate-related risks such as flooding, storms, heatwaves, and severe weather.
Despite the successes we have had through our programme to date, we are not currently reaching diverse enough audiences and too often there are people missing from the resilience sector. This needs to change. To address this we are now embarking on an exciting new UK-wide partnership programme funded through the National Lottery Community Fund’s Climate Action Fund over the next five years.
The programme responds to growing evidence that climate-related emergencies, including extreme heat, flooding, fire, cold and severe weather, disproportionately impact marginalised communities, while those same communities are often excluded from resilience planning and decision-making.
The programme brings together Equally Ours, Communities Prepared (part of Groundwork South), and the VCS Emergencies Partnership (VCSEP, part of the British Red Cross) to strengthen climate resilience by ensuring that communities experiencing discrimination and disadvantage are at the heart of climate preparedness, response, recovery and policy-making.
Through a rights-based and co-produced approach, the programme seeks to shift climate resilience policy and practice away from models that frame communities as “vulnerable”, and towards approaches grounded in agency, participation, equality and shared responsibility.
Key Responsibilities
As Senior Project Officer, you will:
The role involves regular travel across the UK, with a focus on South West England during the project’s pilot phase.
We are looking for someone with:
Closing date for applications: 11.59pm, 30th June 2026
Interview date: 15th July over MS Teams
Interview panel: Representatives from Groundwork South, Equally Ours and VCSEP (tbc)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
This is an exciting new role that will provide leadership as Victim Support grows, ensuring excellent governance, risk management and assurance across the organisation.
The Director of Governance, Risk and Assurance is a member of the Senior Leadership Team, holding strategic accountability for governance, risk, assurance and quality across the organisation.
You will work closely with the Executive Leadership Team to ensure that systems, policies and frameworks are robust, evidence-based and aligned to the charity's mission. They will also provide independent assurance to the Board and its Committees that Victim Support is well governed, legally compliant and effectively managed.
If you are passionate about good governance and are looking to lead a team in an organisation that makes a real difference, then we would love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
This newly established role offers a unique opportunity to shape and strengthen organisational governance, risk and assurance frameworks across a national charity delivering vital services to victims of crime.
As Director, you will provide strategic leadership across governance, risk management, compliance and quality assurance, ensuring that the organisation operates safely, effectively and in line with its statutory and regulatory responsibilities. You will act as a trusted adviser to the Executive Team and Board, providing independent and robust assurance, alongside constructive challenge to support strong decision-making.
We are looking for an individual with significant senior leadership experience in governance, compliance and risk within a complex organisation. You will bring expertise in developing and embedding effective frameworks, alongside the ability to lead cultural change, influence at senior level, and drive continuous improvement. This is a highly collaborative role, working across organisational boundaries to build capability and ensure Victim Support remains a high-performing, well-governed organisation.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions.
Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions. The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.
Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.
Established by group of parents in 1993, Headlines now has over 2,500 members. Within our charity offer we send out regular newsletters and an annual magazine, Headline News. We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support. We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.
After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.
Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.
Key responsibilities
The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:
Person specification
Essential criteria
Desirable criteria
Other information
Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year
Applicants need to submit the following:
• CV outlining your employment history and any relevant academic, professional or other
qualifications.
• Name and addresses of two referees, with at least one coming from your most recent employer.
• A supporting document demonstrating how you meet the essential and/or desirable criteria set out in the person
specification, and why you are interested in working for Headlines.
Shortlist interviews will take place online via videocall, with successful candidates progressing to an in-person interview in London, on a date to be confirmed.
Closing date for applications: Saturday 20th June at midnight
Headlines is the leading UK charity supporting people with craniosynostosis and other rare craniofacial conditions.
The client requests no contact from agencies or media sales.
Head of Communications (Job Share)
Location: Remote
Salary: £19,160 - £21,424 per annum
Vacancy Type: Permanent
2–3 days per week (flexible, subject to agreement)
Please note that the salary has been calculated on a pro-rata basis, reflecting the role's two-day-per-week working pattern.
Join us - transform lives, change minds
We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.
Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.
The opportunity
We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.
This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.
What you’ll lead
You will play a central role in amplifying our impact and growing our influence, including:
Why this role matters
This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.
You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.
Who we’re looking for
We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:
What we offer
If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.