People and culture manager jobs in Birmingham

We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.

The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.

You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.

• You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.

• At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.

• This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.

At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.

We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.

You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.

You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.

We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.

Are you up for the challenge?

Interviews: Friday 18th and Friday 25th September (online)

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.

Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.

Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.

This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.

As Senior Communications Manager you will:

• Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
• Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
• Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
• Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
• Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
• Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence

About you

This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.

Essential skills and experience:

• Experience developing and/or implementing social media strategy within a charity or NGO settings
• Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
• Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
• Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
• Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
• Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
• A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
• An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
• Strong content creation and visual design skills, including experience using Canva or similar design tools

Desirable:

• Experience in the humanitarian or international development sector
• Experience working with photographers, videographers or content creators in international or complex operating environments
• Experience of influencer engagement, partnership development or community-building campaigns
• Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting

Interviews will take place on a rolling basis, therefore please apply ASAP.

To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.

While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.

Please note that we will only be able to reply to suitable applicants. 

Join Our Team as People Support Team Administrator (10 months fixed term maternity cover)

Location: Work from Home and offices in Leatherhead and Redhill, Surrey

Salary: £28,840 per annum plus benefits

Hours: 37.5 hours per week

Contract: Full time (10 month fixed term contract starting mid October)

Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

​

About you

You will love giving brilliant customer service and making a difference to our new colleagues in the onboarding process, our managers and teams. Detail and accuracy will be important to you and you will have experience of achieving this in a fast pace environment.

You will be an excellent team player and a fast learner. You will be organised, enjoy working with people and have some knowledge of HR processes, particularly in relation to onboarding.

As People Support Team Administrator, you work to support our homes with all onboarding and HR administrative queries across the full employee lifecycle, with a particular focus on onboarding.

What You'll be doing 

You'll be at the heart of our onboarding process, helping new colleagues join us smoothly and ensuring managers have the support they need along the way.

You'll:

• Support the onboarding journey from offer through to start date.
• Carry out employment checks, including DBS, references, right to work, qualifications, and occupational health clearances.
• Set up new starters on our HR system and maintain accurate employee records.
• Be a key point of contact for candidates, managers, and colleagues, providing a positive and professional experience.
• Support probation administration and employee lifecycle processes.
• Respond to HR administration and onboarding queries.
• Assist with personnel file audits and compliance checks.
• Maintain shared trackers, inboxes, and employee records.
• Support the wider People Team with administration and reporting tasks.

Is This You?

You love being organised and keeping things on track.

 You enjoy helping people and providing great customer service.

You have strong attention to detail and take pride in accurate work.

You can manage multiple tasks and deadlines effectively.

You're confident using systems and learning new technology.

You enjoy working as part of a supportive team.

What We're Looking For 

You may already have HR experience, or you may be an experienced administrator looking to develop a career in People/HR.

Ideally, you'll have:

• Experience in an administrative or customer-focused role.
• Some understanding of onboarding, recruitment administration, or HR processes.
• Knowledge of employment checks such as references, DBS, and right to work documentation would be beneficial.
• Strong IT skills, including Microsoft Outlook and Word.
• Excellent communication skills, both written and verbal.
• The ability to handle confidential information professionally.
• A positive, proactive, and flexible approach to work.

Experience within a care organisation or knowledge of CQC recruitment requirements would be an advantage, but it isn't essential.

Why Us?

By ensuring smooth onboarding, accurate records, and excellent support, you'll help new colleagues feel welcomed, valued, and ready to do their best work.

And when people have a great experience joining us, everybody benefits.

If you're looking for a role where you can combine administration, customer service, and people support in a friendly and purpose-driven team, we'd love to hear from you.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

Job Title People Assistant (Inc. L&D)

Duration Permanent

Hours 36 hours per week – Monday to Friday

Salary £27,000 per annum, plus pension and benefits

Location Homebased

Overall job purpose

We are looking to appoint an enthusiastic and highly organised individual in a supporting role to the People team. The role will assist with day-to-day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.

You will provide People generalist support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements.

To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.

 We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 14th August 2026

Please note: We will be conducting online interviews throughout this period and we reserve the right to close the role earlier if someone is found before the closing date.

As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?

The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.

You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.

Key Responsibilities:

• Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
• Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
• Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.

Essential Criteria:

• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
• Able to manage time, plans, projects, and tasks effectively.

Desirable Criteria

• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Job description

 Overall purpose of role

As WeProtect Global Alliance Fundraising and Grants Manager,you will:

• Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
• Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
• Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
• Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
• Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.

Key responsibilities

Portfolio ownership & planning

• Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
• Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.

 Reporting & stewardship

• Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
• Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.

Compliance, risk & due diligence

• Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
• Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
• Support alignment with UK and EU regulatory frameworks and internal policies.

Budgeting, finance & cost recovery

• Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
• Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
• Track income recognition and receivables against milestones; prepare payment requests/invoices as required.

Proposals, renewals & pipeline support

• Work with and report to the Head of Development to identify and develop new funding opportunities.
• Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
• Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
• Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
• Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.

Systems, data & process improvement

• Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).

· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.

• Provide training and guidance to colleagues on grant requirements and internal workflows.

Governance & internal collaboration

• Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
• Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
• Support continuous improvement in monitoring, evaluation, and learning.

Expectations

Cross-functional operational collaboration

• Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
• Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.

Building an inclusive culture

• Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
• Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation. 
• Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.

Other

• To attend and contribute to meetings, training, and other events as required.
• To actively participate in our supervision and appraisal process.
• To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
• To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
• To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
• To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person Specification

Essential criteria

Experience

1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.

2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.

3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).

4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.

5. Experience with grant databases/CRM.

6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.

7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).

8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.

Skills

1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.

2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.

3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).

4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.

5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.

6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.

Knowledge

1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.

2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.

3. Familiarity with data protection (GDPR) and information governance in grants contexts.

4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.

Desirable Criteria

1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.

2. Experience of using online funding and grant management portals.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection

Diversity, inclusion, and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion.

Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)

Occasional Saturday cover required.

As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.

This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.

Lead people. Improve services. Drive change.

You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.

From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.

Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.

The impact you'll have

As Clinical Services Matron, you'll play a vital role in:

• Leading and developing high-performing clinical teams.
• Promoting a culture of safety, accountability and continuous improvement.
• Maintaining excellence in clinical governance and regulatory compliance.
• Supporting service innovation and quality improvement across multiple sites.
• Coaching and mentoring colleagues to reach their full potential.
• Ensuring every client receives compassionate, person-centred care.

Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.

We're looking for a leader who...

You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.

You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.

Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Who Are We Looking For? 

Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people. 

You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders. 

At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards. 

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role & Responsibilities

The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.

They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.

The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.

They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.

The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.

Role Requirements 

Planning & Stakeholder Engagement 

• Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors. 

• Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes. 

• Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support. 

• Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended. 

• Understand stakeholder needs and tailor information and support accordingly. 

• Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events. 

• Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms. 

• Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development. 

Delivery 

• Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face. 

• Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging. 

• Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes. 

• Deliver independently and as part of a team‑teach approach. 

• Respond to delegate questions with confidence, sensitivity and subject knowledge. 

• Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources. 

• Provide an excellent, professional experience for all delegates and partners. 

Outcomes & Impact 

• Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice. 

• Accurately record data and engagement activity using Ygam’s CRM system. 

• Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently. 

• Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education. 

• Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance. 

Learning & Development 

• Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD. 

• Ensure mandatory and role‑specific training is completed and kept up to date. 

• Attend regular supervision and support sessions with line manager. 

• Reflect on and record performance and development in monthly 1‑to‑1 meetings. 

Administration 

• Manage workshop administration using the CRM system, including sending joining instructions. 

• Record attendance and gather feedback post‑workshop. 

• Maintain accurate records in line with GDPR and data protection requirements. 

Person Specification 

Essential 

• Experience delivering training to both adults and children/young people. 

• Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way. 

• Experience delivering online and face‑to‑face learning. 

• Stakeholder engagement experience within education, youth work or children’s services. 

• Excellent verbal and written communication skills. 

• Strong IT skills (MS Word, Excel, PowerPoint). 

• Experience developing and managing a delegate or sales pipeline and meeting KPIs. 

• Experience driving projects to achieve agreed outcomes. 

• Highly organised, detail‑oriented and self‑managing. 

• Experience promoting or selling a service or programme. 

• Experience working effectively within a team to meet shared targets. 

• Willingness to travel regionally and nationally to deliver training. 

• Right to live and work in the UK. 

Desirable 

• Knowledge of the English education system, including PSHE and RSE curriculum. 

• Strong interest in or understanding of gaming, esports and online youth culture. 

• Understanding of a public health and prevention‑based approach to harm reduction. 

• Strong networking and relationship‑building skills. 

• Experience using CRM systems, particularly Salesforce. 

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.

The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives. 

Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard. 

The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.

Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work. 

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

Ready to shape how thousands of fundraisers learn, connect and grow?

Charity People is proud to be partnering with Fundraising Everywhere on the search for a new Email Marketing Manager. Fundraising Everywhere believes every fundraiser deserves access to learning, support and community, no matter where they are in their career.

Salary: £37,000 / €44,200 per annum, depending on location
Location: Fully remote, UK or Ireland, with occasional travel for team meetings and sector events. This will be around twice per year and travel will be paid by the organisation.
Contract: Permanent, 30 hours per week, worked flexibly between 7am-7pm UK/Ireland time

Closing date: 11.30pm on Thursday 6th August 
First round interviews: 19th and 20th August
Second round interviews: 26th and 27th August

More about Fundraising Everywhere:
Fundraising Everywhere exist to make professional development accessible, affordable and genuinely useful, helping fundraisers build the skills, confidence and connections they need to create lasting impact. Through virtual conferences, workshops, webinars and membership, the organisation supports a thriving community of more than 20,000 fundraisers across the UK, Ireland and beyond.
This is an exciting opportunity to join a purpose-driven organisation that is reshaping how the charity sector learns and develops. As Email Marketing Manager, you'll play a central role in helping Fundraising Everywhere grow its reach, deepen engagement and strengthen member retention through its most important marketing channel.

What you'll do:
We're looking for an experienced email marketer to take ownership of Fundraising Everywhere's email strategy from end to end. You'll shape how audiences discover events, engage with content and become long-term members of the community.

Your work will include:

• Leading email strategy across acquisition, conversion and retention
• Building and optimising customer journeys, automations and nurture sequences
• Using segmentation, testing and analytics to improve engagement and performance
• Managing partner and sponsored email campaigns with care and commercial awareness
• Working collaboratively across marketing, customer experience and membership teams
• Using data and insight to recommend improvements and spot new opportunities

What we're looking for
We'd love to hear from someone who combines strategic thinking with strong hands-on delivery. You'll likely bring:

• Strong experience in email marketing, automation and segmentation, ideally using Mailchimp
• A proven track record of building high-performing email journeys and conversion funnels
• Confidence analysing campaign performance and translating insight into action
• Strong communication skills and excellent attention to detail
• A collaborative, proactive and organised approach to work
• Experience managing internal and external stakeholders, including partners or sponsors

You don't need experience in virtual events to succeed in this role. What matters most is curiosity, adaptability and a genuine passion for creating meaningful audience experiences.

What can they offer in return?
Fundraising Everywhere is committed to building a culture where people can do meaningful work sustainably and continue to grow professionally. Benefits include:

• Flexible, fully remote working
• 21 days annual leave plus UK bank holidays
• Christmas shutdown
• Training and professional development budget
• Health insurance
• Innovation budget for testing and learning
• Sabbatical leave for long-term staff
• Direct support and learning from the co-founders

If you're excited by the opportunity to use your marketing expertise to support the people helping change the world, we'd love to hear from you.

To apply
Charity People is the chosen recruitment partner for this appointment. All you need to do is send a copy of your CV to Alice at Charity People in the first instance. We'll then be in touch with full application details if your experience is a strong match.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

For almost 50 years, Animal Aid has been one of the UK's leading animal rights organisations. As we embark on an ambitious strategy to 2030, we're looking for an exceptional Head of People and Operations to help us build the organisation that will deliver our next stage of growth. 

This is a new and critical senior leadership role. While our mission is to create lasting change for animals, it is our people who make that possible every day. You'll help ensure Animal Aid is a supportive, high-performing and values-led organisation where staff can do their very best work for animals. 

Reporting to the General Manager and working closely with the CEO and Senior Leadership Team, you'll lead our people function, oversee HR strategy and operations, support organisational development, and play a key role in finance, governance and organisational effectiveness. 

We're looking for someone who combines strong HR leadership with excellent operational skills, strategic thinking and a genuine commitment to building positive workplace cultures. 

You'll bring: 

• Significant senior-level HR and people management experience 

• Strong knowledge of UK employment law and HR best practice 

• Experience developing policies, processes and organisational systems 

• Excellent relationship-building, communication and leadership skills 

• The ability to balance strategic thinking with hands-on delivery 

• CIPD Level 5+ (or equivalent experience) 

• Commitment to Animal Aid's aims and values, and sympathy with our ethical vegan position. 

This is a rare opportunity to help shape the future of a respected and influential not-for-profit at a pivotal moment in its development. 

Join us and help build the organisation that will power the next generation of progress for animals. 

Please note: Animal Aid cannot provide visa sponsorship, so applicants must have the legal right to live and work in the UK to be considered for this role. You must live in the UK and we are unable to pay any relocation costs.

First-round interviews will be held online the week commencing 14th September, with the second round held in person on 21st and 23rd September.