People And Culture Manager Jobs in London, Greater London
We’re seeking an Administration Assistant to work alongside the Office Manager to provide Grants, Office and Finance admin support across the organisation to ensure the smooth running of Youth Music’s operations. The successful candidate will be a proactive individual, able to look ahead and plan for what’s coming up. You’ll also have strong IT and communication skills, experience managing multiple tasks and deadlines, with an eye for detail and an interest to work in the charity sector. You must have at least one year’s continuous experience working in a similar role.
Your administrative skills and experience will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You’ll be excited by the opportunity to join the UK’s largest young people’s music charity, working in a varied and busy role within a collaborative, supportive environment.
Key responsibilities
Office & Finance Administration
- Working alongside the Office Manager to ensure the smooth running of the office.
- Responding to general enquiries.
- Co-ordinating the weekly staff office duties rota.
- Co-ordinating the internal meeting room booking schedule.
- Support the Office Manager to coordinate the prompt and accurate weekly grants and invoice authorisation and payments process.
- Working alongside the Office Manager in the review of supplier’s contracts.
- Preparing the monthly petty cash and credit card reconciliation for authorisation.
- Depositing cheques and cash donations as soon as they are received and recording transactions.
- Overseeing the Finance inbox, monitoring enquiries and invoices.
- Ensuring all finance records are filed accurately and systematically.
- Provide HR administrative support.
- Providing administrative support across all teams as and when required.
Grants Administration
- Coordinate grants programme shortlisting and assessment panel meetings.
- Schedule the Grants and Learning Team enquiry rota, events and 1:1s for prospective applicants.
- Collate photos, music and other digital assets from funded partner reports for use on our communications channels.
- Provide administrative support for our youth participation activities.
- Supporting our work with Funding Advisors, including scheduling training, checking availability, and tracking invoices.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Strong administration skills.
- Strong communication and interpersonal skills.
- Proactive approach to completing tasks and problem solving.
- High level of proficiency using Microsoft Office, including Excel and Outlook.
- Strong finance skills.
- Experience of using cloud-based invoice processing/database systems.
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Experience in writing meeting minutes.
- An understanding of the principles of data protection.
- Awareness of financial fraud risk management.
- Knowledge of grant making.
- Knowledge of using Salesforce and other databases.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
The Foundation is currently in a period of organisational change, with a number of projects constituting change for our colleagues. This include the launch of new a new People strategy, new People systems and processes, and a change to in-source our Fundraising function meaning a number of colleagues will join our organisation from a partner organisation. This will take place over the summer of 2024. In addition, this year one of the Foundation’s priorities is to review its operating model.
As part of this process we are looking for a Communications Manager – Change Projects to facilitate the communications element of this process.
Key Responsibilities
Working closely with senior leadership, the People & Culture team, and Corporate Communications team to support and deliver effective communications through a range of organisational change programmes.
Leading communications advice and delivery for change within the Foundation, particularly on HR/ People-related changes and internal projects.
Develop and execute a communications plan, aligned with our internal communications strategy, to support effective internal communications on the work to review our organisation’s operating model.
Delivery of communications to support the in-sourcing of our Fundraising function (against a stage 1 plan which has been created) including staff and partner communications, stakeholder management, and Fundraising supporter communications.
Managing ongoing change communications activity in relation to the in-sourcing of our Fundraising function, including monitoring of feedback channels, developing communications materials, any further development of existing messaging, and supporting information cascade.
Supporting the Foundation with wider internal change as this work develops, advising on and creating key messaging, communications assets such as FAQs, and use of relevant communications channels.
Skills, Knowledge and Expertise
- Experience of delivering change communications within organisations, particularly people-related change or HR processes.
- Experience in developing communications assets and materials to support change communications
- Stakeholder management experience, including with senior internal and external partners
- Advising on the delivery of successful change communications
- Experience of working in a matrixed organisation
- Experience of working closely with People & Culture team
- Knowledge of internal communications throughout organisational change
- Knowledge of communications relating to People changes and HR processes
- Best practice knowledge on use of communications channels and metrics in change communications
- Comfortable working in an agile and collaborative way
- Building relationships with a range of stakeholders
- Comfortable managing multiple projects and deadlines
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
About Guy's & St Thomas' Foundation
At Guy’s and St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
Our values
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.
We are looking to recruit a part time Older People’s Money Management and Support Coordinator (21 hours/week) to be responsible for providing essential financial guidance, support and advocacy to Customers living in Gateway’s Older Peoples Schemes. Your primary focus will be to help older residents manage their finances, access appropriate benefits, and develop financial literacy skills. We can offer a hybrid working arrangement for this part -time position - you will be able to split your time between working from our office in Mile End and working alongside our residents in our Sheltered schemes in Tower Hamlets.
Your accountabilities will include but not be limited to:
· Working closely with Income/Housing Teams in reviewing pre-eviction cases ensuring appropriate support has been offered prior to action.
· Providing a customer focused service where we help to empower residents to sustain their tenancies, delivering both welfare benefits advice and money guidance support.
· Financial Guidance: Provide expert advice and guidance to older residents on financial matters, including budgeting, debt management, banking, and money-saving strategies.
· Benefits and Entitlements: Assist residents in understanding and accessing relevant benefits, allowances, and grants, providing support with applications, appeals, and assessments.
· Financial and Support Assessments: Conduct comprehensive financial assessments with older individuals to determine their income, expenditure, and financial needs, identifying areas for improvement or intervention.
· Budget Planning: Help residents develop realistic budgets and financial plans, considering their income, expenses, and financial goals, and offering ongoing support to ensure their successful implementation.
· Financial Literacy: Organise workshops, training sessions, or one-on-one coaching to enhance residents' financial literacy skills, empowering them to make informed financial decisions.
· Record-Keeping and Reporting: Maintain accurate and confidential records of financial assessments, support provided, and outcomes achieved, ensuring compliance with data protection regulations, and producing reports as required.
QUALIFICATIONS AND SKILLS:
· Extensive knowledge of a wide range of benefits (including welfare reform)
· Experience of working in advisory role with the public
· Experience of handling case work and referring to relevant organisations
· Knowledge of completing applications for benefits, grants, appeals and funding.
· Understanding the principals of budgeting for low-income families
· Good understanding of equality and diversity.
· Operate flexible working hours to make sure all customers have access to this service.
· Sound knowledge of financial management principles, budgeting techniques, debt management strategies, and benefits systems in the United Kingdom.
The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. You'll need to live our one team culture. If this sounds like you, we look forward to receiving your application.
Our benefits package includes:
· Annual Leave: starting at 28 days, plus Bank Holidays
· Subsidised Health and Wellbeing Membership
· Simply Health – help towards the costs of dentist, optician, and private medical appointments.
· Employee Assistance Programme – including free legal, financial and counselling advice.
· Pension – up to 10% employer contribution
Please note only shortlisted candidates will be contacted.
CLOSING DATE: Wed 30th May 2024
INTERVIEWS: TBC
Previous applicants need not apply.
Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.
GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders.
Safeguarding
Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
Closing date: Rolling – we'll be reviewing applications as they're received.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Craig Johnson, Head of Data & IT.
The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. Their research makes them the leading authority on literacy and drives all their work.
There has never been a more exciting time to join, with an ambitious Director of Fundraising focused on growth, a CEO brimming with ideas and energy, a compelling and unique case for support, and the whole organisation united behind fundraising.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
This is a brilliant opportunity to work across a range of multi-faceted corporate partnerships at the 5 and 6-figure level. You will deliver exceptional stewardship focused on growing and developing relationships with existing partners securing ongoing and continued support.
As Corporate Partnerships Manager, you will:
- Account manage a diverse portfolio of corporate partners at the 5 and 6-figure level
- Create and deliver high quality stewardship plans for your accounts
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships
- Build strong relationships with all key stakeholders internally and externally
- Work with the new business team to ensure the seamless handover and onboarding process for new partners
Ideal skills and experience:
- Experience in managing a range of 5 and 6-figure corporate partnerships in the not-for-profit sector
- Strong relationship-building and interpersonal skills, and someone who can develop rapport with stakeholders of all levels forging effective and collaborative working relationships
- Ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus bank holidays and office closure from Christmas Day to New Year’s Day inclusive
- 8% employer pension contribution
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria)
- Employee assistance programme
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
Social Media Manager
Location: Hybrid, Old Street, London
Salary: £37,620 per annum (i.e. pro-rata to the full-time equivalent of £46,354 per annum)
Hours: 28 hours per week
Department: Strategic Communications and Content
Job Type: Part-time
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are seeking a creative and dynamic Social Media Manager to join our Strategic Communications and Content Unit. This newly-created role manages a Social Media Officer, and works closely with Media, External Relations, Brand and Content teams in the Unit as well as a variety of colleagues across the organisation.
In this role, you will be responsible for developing and executing a comprehensive social media strategy that aligns with our mission and goals. You will play a pivotal role in shaping our online presence and driving engagement with our supporters, creating and curating content that resonates with a range of audiences and inspires our online community to take action. You will lead on monitoring and analysing our social media activity in order to continuously improve our approaches. And you’ll forge strong relationships with internal and external stakeholders, from influencers and partners to fundraising and programme colleagues in a variety of global contexts.
The successful candidate will have a proven track record in social media campaign strategy and community management, ideally with line management experience. They will possess a blend of creativity, strategic thinking, analytical skills, and ability to react to trends and external events. And above all, they will be able to demonstrate a passion for gender equality and creating a safer, more just world for all children.
For further detail of this role, please see the job profile.
The deadline for applications is 23:59 on Monday 10 June 2024
Interviews will take place W/C 17 June 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-214369
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Fundraising Development Manager
The Bike Project (TBP) is looking for a Fundraising Development Manager. This role will focus on gaining support from both corporate partners and major donors alongside line managing the Fundraising Executive.
This is a key growth area for TBP, the post holder will have the opportunity to make the role their own leading their own income stream whilst being supported by the Head of Fundraising and CEO. The Bike Project has an entrepreneurial culture born out of our online and physical bike shop which raises considerable income on an annual basis. We are now keen to grow our trading further through developing a new bike servicing model. This role will lead the development and roll out of this service alongside developing traditional corporate partnerships and relationships with major donors.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We ask that the post holder commits to work at least two days per week from our office, workshop or shop or attending meetings.
We particularly encourage applications from women, disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
The Bike Project’s mission is simple – to match up refugees without the means or money to travel, with the thousands of abandoned or unwanted bikes in the UK.
People seeking asylum are forced to live off less than £9 per day and those lucky enough to get refugee status still face high unemployment and isolation. A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
Closing date Tuesday 11th of June at 11pm. Interivews scheduled for Wednesday 19th June.
To apply
Please send us a copy of your CV along with a cover letter which highlights:
· Why you would like to raise funds for The Bike Project
· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
We particularly encourage applications from women, disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
If you would to find out more about this role please reach out to Kerry Russell through our website or Social Media channels.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to be successful in this role, you could be our new IT Operations Manager.
About the role
The Information Technology Team provides dedicated support for the organisation's IT infrastructure, helping us achieve our goal of advancing human rights through the effective use of technology. The IT Operations Manager will lead the team to ensure that we have a resilient IT infrastructure that can respond swiftly and effectively to the needs of the organisation and the environment we operate within.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have a proven track record of successfully leading IT service delivery within complex hybrid working environments
- You have excellent leadership skills, and can build and motivate high-performing teams operating within a customer service environment
- You can effectively manage competing priorities and adapt and respond as business needs require
- You collaborate and positively contribute to an inclusive culture
- You have a good knowledge of cybersecurity strategies, data protection regulations, and budget management
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around London. Chapter One currently works in the following London boroughs: Barnet, Camden, Haringey, Islington, Lambeth, Newham, Tower Hamlets, Southwark. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should refer to the Job Description provided and:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £36,000 – £40,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Church Urban Fund is looking for an enthusiastic and well-rounded individual to help us improve and manage key digital functions across the charity.
The role requires someone with excellent problem solving and technical skills to support the use of digital platforms and tools within the organisation, as well as rounded people skills to help our staff understand and maximise the use of digital tools. You will also have a passion for business systems and processes that support our staff team to be agile in streamlined in our operations.
Your role will be pivotal in enabling us to support churches and communities through support of our programmes, campaigns, communications and fundraising activity.
We are looking for candidates who are competent in using digital platforms, using analytical tools and managing and supporting the implementation of digital and other business projects.
If you have a strong commitment to user engagement and a passion for supporting people and communities, we want to hear from you.
About us
An exciting opportunity has arisen for an experienced and highly skilled Training Development Manager to join our small, friendly and hard-working team.
We are Laurelle Brown Training and Consultancy (LBTC), an independent consultancy founded in 2017, as a response to the persistent challenges and discrimination faced by racialised children across the services and support systems they rely on. We collaborate with partners to strengthen equity, diversity and inclusion across complex systems for children.
We are a dynamic and busy consultancy, with 5 staff members, and a pool of associate consultants and trainers that support the delivery of our work. We do: (1) Learning and development, (2) Facilitation, (3) Change and transformation, and (4) Evidence and insight. Our team work remotely and attend team meetings in London (where the company is based) a couple of times a year, and deliver in-person services across the UK all year round.
A substantial proportion of our work focuses on racism, marginalisation and discrimination and as such we welcome applications from those with personal experience of these issues, and who are typically underrepresented in senior leadership roles. This includes individuals who identify as racially minoritised or from a Black and minoritised ethnic background.
Please review the job description attached to this advert.
The important bits
- 30 hours per week (0.8 FTE)
- Part-time, flexible working (Pattern to be agreed with candidate)
- £36,000 (FTE) / £28,800 (0.8FTE)
- Fixed term, 12 months with potential to extend
- Hybrid working – mostly remote (c60%), with some in-person delivery and events (c40%)
- Generous 28 days annual leave, 5% pension provision, flexible working, family friendly culture and wellbeing focus.
The role
- Training development and delivery – Develop, create and deliver sector-leading training, virtual, in-person and e-learning, while overseeing allocation and delivery of all training bookings. Leading on internal EDI training and building relationships with clients and partners.
- Quality assurance and impact – Work with stakeholders to develop impact and evaluation methods and reporting. Developing and implementing training model and relevant assurance processes and tools, including learning journeys.
- Associate management – Develop and maintain associate management framework, build, manage and support high-performing team, and execute strategy.
- Leadership and organisational development – Use knowledge and experience to provide strategic thought advice and leadership, delivery special projects with fresh ideas, insights and solutions, contribute to business development and strategy.
About you
We’re looking for a Training Development Manager with technical and knowledge skills. Someone who can design, and deliver, high-impact training and facilitation for audiences across statutory, voluntary and community sectors. You will develop our Associate Strategy, in addition to effective, collaborative and innovative operational practices, in alignment with our methodology.
You will have successfully developed, implemented, and evaluated short and long-term training programmes in the children and young people sector; clearing obstacles to delivery; engaging diverse audiences, including senior leaders; co-facilitating; designing for impact and detail; managing trainers; and reflecting and applying learning for continuous improvement.
This role is a great match for a strategic thinker with strong virtual working skills, an adeptness for fast-paced environments and deep understanding of the impact of structural inequalities on child welfare systems, workforces and outcomes in the UK.
Please see the full job description for more information: Training Development Manager 2024.pdf
What we offer
We offer a genuine opportunity to contribute to the tackling of inequalities across systems for children and young people, a passionate and friendly team and a stimulating environment where you can fulfil your potential.
We are committed to the development of all our staff, so you can expect to continue to develop your skills in a range of areas.
To apply
- Please submit your CV and Cover Letter of no more than two A4 pages explaining why you have applied for the role and how you meet the job description.
- Application Deadline: 9am on Monday 17th June 2024
Recruitment process
We break it up into 3 stages:
- A skill-based task to complete and present at virtual panel interview (1 week to prepare).
- A virtual panel interview where you will discuss your experience and skills with our Director, Business Manager and an Associate (1 hour) - scheduled for Tuesday 25 June 2024.
- An in-person panel interview you will demonstrate your training/facilitation skills with our Director and an LBTC partner (30 minutes) - scheduled for Tuesday 4 July 2024 in London.
Please submit your CV and Cover Letter (of no more than two A4 pages) explaining why you have applied for the role and how you meet the job description.
The client requests no contact from agencies or media sales.
CoppaFeel! is looking for a detail-oriented Database and Insight Manager who has experience working with Beacon CRM or other relational databases. This newly created role will support our digital transformation as we move onto a new CRM system and will have ongoing responsibility for our database and supporting information flows for teams to improve insight management.
This role is ideal for someone who is methodical, enjoys working with data and has experience maintaining a database. Our Database and Insight Manager will work across all departments and create insight reports for all our teams, including fundraising and marketing to inform public fundraising appeals and marketing communications.
About CoppaFeel!
CoppaFeel! is the first breast cancer charity in the UK to create awareness amongst young people that checking their chest regularly could save their life. Our mission is to ensure all breast cancers are diagnosed early and correctly and we are about more than discovering a cancer diagnosis, we are about empowering ourselves to be proactive about our own health and body, as well as our outlook on life. It is about knowing your boobs and pecs and being confident that if you do find something, you know what to do.
Key Responsibilities
- Lead the development and delivery of a new CRM strategy at CoppaFeel! to ensure we continue to develop a culture where we use data to make informed decisions.
- Support the project management of the onboarding process of our new CRM provider Beacon, working collaboratively with project leads and delivery agencies.
- Collaborate with all directorates to manage data, maintain stakeholder records and communication preferences.
- Support data cleansing on our current database eTapestry, assessing existing data for migration to the new system later this year.
- Lead the ongoing training and support to colleagues on Beacon CRM database.
- Ensure our database and other data solutions comply with data standards and maximum value can be obtained from the data captured.
- Create dashboards and visualisations, providing insights to enhance how CoppaFeel! measures impact and tracks performance.
- Create and manage bespoke reports to provide insights for teams.
- Improve the data flows from third party software to our CRM system, supporting colleagues with its functionality.
- Translate data into easy to understand information and reports.
- Identify improvements to data processes (Eg collecting / collating data/ automations etc) and project manage their implementation.
- Work collaboratively across CoppaFeel! to collect user requirements for new and existing data products.
- Responsible for data imports and data flows.
- Maintain and manage consent on the CRM ensuring GDPR compliance.
Skills, Knowledge, and Personal Attributes
- Demonstrate experience of one or more enterprise level CRM management.
- Quick to learn new systems and proficient with technology.
- Experience of creating processes and delivering information using data insight to improve an organisation.
- Experience using data to improve fundraising and/or customer communication and management.
- Demonstrate knowledge reporting capability and internal communications of data and insight, to continually measure performance.
- Experience of project management in a digital environment.
- Ability to communicate and collaborate effectively across the organisation
- Analytical mindset with excellent attention to detail, thorough and accurate
- Problem solver with a can do attitude
- Good understanding of GDPR
- Strong numeracy
Terms
Annual Leave: 22 days annual leave (+ public holidays, 1 day of leave on your birthday and our Founder’s Cancerversary)
Notice Period: 2 months
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
To apply, please visit our jobs section on our website and submit your CV along with a Cover Letter. The closing date for this vacancy is the 19th June, with first round interviews to commence week commencing 24th June.
The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. Their research makes them the leading authority on literacy and drives all their work.
There has never been a more exciting time to join, with an ambitious Director of Fundraising focused on growth, a CEO brimming with ideas and energy, a compelling and unique case for support, and the whole organisation united behind fundraising.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
We’re seeking a skilled corporate fundraiser to lead on a portfolio of significant, strategic partners on a maternity cover contract. You will deliver a high level of stewardship to grow and develop existing relationships, line manage a Corporate Partnerships Manager, and contribute to the development of the corporate partnership strategy.
As Senior Corporate Partnerships Manager, you will:
- Manage a diverse portfolio of corporate partners at the six-figure+ level, ensuring effective stewardship to strengthen engagement and drive incremental income
- Play a key role in developing the corporate partnership strategy, and contribute to budget planning in collaboration with the Head of Partnerships
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships, meeting agreed targets and working closely with colleagues across the organisation
- Provide management, support and guidance to the Corporate Partnerships Manager
Ideal skills and experience:
- Demonstrable experience in managing six-figure+ corporate partnerships in the not-for-profit sector
- Expertise in leading on multi-faceted partnerships, including strategic partnerships
- Experience working with partners across retail and financial services is desirable
- A strategic mindset and ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the organisation’s mission
- Ability to lead, motivate and develop direct reports, including setting priorities and goals that are achievable, aspirational and inspiring
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus bank holidays and office closure from Christmas Day to New Year’s Day inclusive
- 8% employer pension contribution
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria)
- Employee assistance programme
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
Community Voices Manager
Contract: 12 Months Fixed term contract, Maternity cover, full time 35 hours per week
Location: The role can be based in London, UK, or one of the following WaterAid Country Programmes: Nigeria, South Africa, Nepal, Malawi, Madagascar, Uganda, Ethiopia, Burkina Faso, Rwanda (subject to right-to-work eligibility in the respective countries).
For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits
Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience.
For UK-based: £43,668 - £45,851 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in communications and storytelling to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Community Voices Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
Community Voices is WaterAid's unique global communications team of creative storytellers. They work closely with communities to empower them to tell their own stories with dignity, driven by a commitment to ethical and authentic representation. By spending time with communities, often witnessing the change brought on by access to water, sanitation and hygiene over a period of years, the Community Voices team have unique insight into the transformative impact of WaterAid's work and into the lives of those whose stories they are representing.
The team bring their own local cultural context, creativity and technical expertise into each project, using these skills to uncover new and different ways to bring these stories to life for our donors, supporters and stakeholders.
About the Role:
As our creative and strategic Community Voices Manager, you will manage WaterAid's Community Voices global communications programme, working with fundraising, communications, policy and programme teams across WaterAid's federation to provide regular storytelling for a variety of multi-million pound grants, contracts, appeals and advocacy initiatives.
In this role, you will drive the team's mission while supporting the individuals within the team to excel creatively and technically.
You'll also:
- Manage and prioritise content requests from across the WaterAid federation and steer the development of creative briefs which respond to these requests
- Ensure that the team has a shared vision, clear objectives and balanced workloads to deliver impactful and efficient work
- Manage relationships with global stakeholders, both internally and externally, representing the team and collaborating on and contributing to creative communications projects
- Support the implementation of WaterAid's Representation in Communications Policy, championing and enabling content which is respectful, accurate and authentic and which puts the communities that we work with first.
About You:
- Proven experience leading, managing and motivating a team, particularly in global/remote line management and cross-team collaboration.
- Strong stakeholder management experience, both internal and external, with sensitivity to different cultures and contexts.
- To be driven and inspired by good storytelling, with creativity, visual literacy for photography and film, and good knowledge of communications trends.
Closing date: Applications will close at 23:59 on Sunday, 23rd June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
- Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.