People and organisational development director jobs

The Senior Network Communications and Engagement Manager will lead the development and delivery of a new communications strategy that strengthens collaboration across the Age UK Network. Working at a senior leadership level, you will act as a strategic advisor to executives, championing high quality, values led communications that unite the Network and support shared organisational priorities. This position is being hired as a 12 month fixed-term contract.

You will drive the shift toward more engaging, multi way communications, curate impactful content for local partners, and lead key campaigns, channels, and events. You'll provide editorial oversight, build strong relationships across the network, and ensure consistent, high impact messaging for partner facing initiatives.

This role requires strong influencing skills and confidence working within a complex federated environment. You will manage a Partner Communications Manager and play a key role in building communication capability across the organisation.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). As this is a new fixed term role, with high stakeholder engagement, you will be expected to attend the office twice a week. Travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Significant senior-level leadership experience in internal, network, or stakeholder communications, with a proven track record of developing and executing strategic communications programmes at scale. A, I, P
Experience working within federated, partner-based, or complex organisational environments, with the ability to engage, influence, and unite diverse stakeholders. A, I, T
Demonstrated ability to shape and influence senior leadership thinking on communications, with strong presence, gravitas, and credibility. A, I, P
Experience leading communications through transformation or organisational change. A, I

Skills and Knowledge
Exceptional written and verbal communication skills, with the ability to distil complex information into clear, compelling messages tailored for diverse audiences. A, T, P
Strong strategic planning and programme management skills, with the ability to deliver complex, multi-channel communications in fast-paced and evolving contexts. A, I, T
Expertise with digital communication tools and platforms (e.g., intranet systems, email marketing, Microsoft 365). A, I

Personal attributes
A collaborative and people-centred leadership style, with high emotional intelligence and the ability to inspire trust and build alignment across organisational boundaries. A, I, P

Great to haves:

Experience
Experience launching new communication channels or platforms e.g. intranet. A, I

Skills and Knowledge
Knowledge of employee and partner engagement strategies and tools. A, I, P
Skills in visual design, video and audio content creation. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

* The role will be required to be in the linked office at least twice a week. In this case the linked office is One America Square.
* The role may be required to travel across the UK, and this may require overnight stays from time to time.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Head of People

Location: Hybrid working based at one of our offices in Edinburgh, Glasgow, Kinross or Balloch, with Scotland-wide travel
Salary: £68,805 - £77,145 per annum (pro rata)
Contract Type: Permanent, Full time, 35 hours per week
Closing Date: 23/02/2026 23:59

The Vacancy

Are you ready to shape the people experience at CHAS, ensuring our teams are supported, inspired and equipped to make a meaningful impact for children and families during the most challenging moments of their lives?

Join CHAS as our Head of People and play a pivotal leadership role in supporting our teams across Scotland. If you are driven by purpose, energised by organisational development, and passionate about creating an exceptional workplace culture, this is your opportunity to make a profound impact.

Reporting to the Director of People and Strategy, you will provide strategic leadership, vision and direction for the People function (HR and Learning & Organisational Development) across CHAS. You will ensure our People Strategy, policies and practices enable delivery of the CHAS Plan and support our people to thrive

You will act as a key influencer and professional lead, advising senior leaders and managers on workforce planning, employment law, organisational change, employee engagement, governance and best practice in people management, while promoting a positive, inclusive and values-led culture.

You will:

• Provide strategic leadership for the People function, ensuring effective delivery of HR, workforce planning, recruitment and retention, employee relations, learning and organisational development.
• Lead development and evaluation of the CHAS People Strategy to ensure it remains fit for purpose and aligned to organisational objectives.
• Act as a senior business partner to the Senior Leadership Team, influencing and coaching leaders to deliver excellent people management practice.
• Lead organisational change initiatives, workforce modernisation and culture development to enhance employee experience and service delivery.
• Ensure robust governance across HR policy, employment legislation, data protection, job evaluation, pay and reward, and employee wellbeing.
• Oversee effective people data, systems and reporting to support decision making, planning and performance.
• Manage and develop the People team, including HR Business Partnering, Learning and Organisational Development and Talent Acquisition, fostering a culture of engagement and continuous improvement.

About You

• You will bring extensive senior-level HR leadership experience, ideally within a multi-site or complex organisation, alongside the credibility and confidence to influence at the highest level.
• You will be a CIPD Chartered Fellow with deep expertise in employment law, HR strategy, organisational development and employee relations.
• You will demonstrate strong analytical, communication and negotiation skills, with the ability to handle complex and sensitive situations with professionalism, compassion and integrity.
• You will share CHAS values and bring a collaborative, inclusive leadership style with a commitment to supporting staff and volunteers.

People Team Structure

Reporting to the Director of People and Strategy, you will lead a function that includes HR, Learning and Organisational Development, Talent Acquisition and People Systems.

Why CHAS?

At CHAS, we support families when they need us most – offering care, comfort and compassion during the hardest moments of their lives. We are driven by a bold ambition: to reach every family in Scotland whose child is dying and provide the support they deserve.

We Offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between home and onsite in Edinburgh, Balloch, Glasgow or Kinross
• Development Opportunities: Lead and shape the People Strategy during a period of organisational growth and transformation.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Supportive Leadership: you’ll have the backing of a collaborative leadership team that empowers you to drive progress, innovate, and lead with creativity
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, a health cash plan and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Follow the link to answer a couple of questions and upload your CV or complete our full application form.

If you would like more information about the role, please contact CHAS to arrange an informal chat with Morven MacLean (Director of People & Strategy).

Interviews are provisionally planned for Wednesday 4th March 2026 at Rachel House, Kinross.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme in relation to working with children. CHAS will organise and fund the PVG application.

What if you don’t meet all the job requirements?
At CHAS we are committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusion, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Morven or the HR team to explore how you could be a great addition to our team

Do you share our vision to end youth unemployment?

The King’s Trust is seeking an exceptional individual to become Director of Delivery for Wales.You should share our passion for supporting young people to realise their potential and increasing our reach and impact. 

You will lead a team of colleagues, delivery partners and volunteers to turn our strategy into action, ensuring that our programmes reach those who need our help the most, by building partnerships, upholding our commitment to inclusion and safeguarding and growing our income. You will also develop and implement plans to achieve our four strategy goals of Tackling Inequality, Building the Nation’s Workforce, Being a Bold Voice for Change and Making Every Pound Count.To do this, you’ll need to able to engage and motivate a dispersed team and collaborate effectively across the whole organisation. You’ll also need to have an understanding of the challenges facing young people.

You will be a member of the Trust’s Senior Leadership Team, working with colleagues across the UK and will lead on a number of cross organisational projects.You’ll need to be visible across Wales and the wider organisation, working in our centre in Cardiff at least three days a week, as well as travelling to other centres and partner meetings in Wales and the UK as required. 

At the UK Committee for UNICEF (UNICEF UK), we put children first. We inspire and engage supporters to raise funds, amplify children’s voices and drive change that transforms lives. Our diverse, passionate and determined team upholds the UN Convention on the Rights of the Child (UNCRC) for children everywhere, including here in the UK. We believe deeply in the power of an inclusive workplace - one where colleagues feel fulfilled, connected to our mission and motivated to do their best for children. This belief is the foundation of high performance and at the heart of this role.

UNICEF UK is now seeking an exceptional Director of People and Culture. This is a defining opportunity to shape our culture, strengthen our workforce strategy and ensure UNICEF UK remains an employer of choice for people committed to creating a better world for children.

As Director of People and Culture you will lead the People function with clarity, compassion and purpose, embedding diversity, equity & inclusion, wellbeing and high-performance into every aspect of our work.

You will provide strategic leadership across UNICEF UK, advising the Chief Executive, Executive Team and Board on all people-related matters and shaping a People Plan that aligns with our mission and future direction. As an active member of the Strategic Leadership Group, you will guide organisational change that strengthens effectiveness, sustainability and adaptability.

A core part of your role will be championing an inclusive, values driven culture where wellbeing is prioritised and colleagues feel empowered to perform at their best. You will lead strategic workforce planning to attract, develop and retain diverse talent, overseeing leadership development and succession planning to build capability and confidence at every level. You will also ensure performance and reward frameworks motivate excellence and support growth and enhance the overall employee experience by strengthening engagement, ensuring compliance with employment law, overseeing our office environment and leading our approach to health, safety and wellbeing.

This is a critical appointment for UNICEF UK and we are seeking a senior people leader with a proven track record of leading and developing a multidisciplinary People function at strategic level. You will bring experience of partnering with Boards and Executive Teams as a trusted advisor, leading significant organisational and cultural change and shaping leadership capability. Your understanding of workplace transformation and the power of people data to drive performance will be underpinned by a deep commitment to embedding equity, diversity and inclusion Combining strong commercial awareness with evidence-based judgement, you will bring expertise in organisational design, workforce planning, employee relations and UK employment law. You will also appreciate the power and value of collaborative leadership, be willing to contribute beyond your functional remit

If you are mission-driven leader who is motivated by children’s rights, inspired by UNICEF UK’s values and ready to help build a workplace where colleagues feel empowered, supported and united in creating a better world for every child, then we would love to hear from you.

For further information, including to access the recruitment pack, and details of how to apply, please contact our recruitment partners at Morgan Law

Closing date for applications is Monday, 23 February 2026 at 11.59pm

About Figurative

Figurative is a new organisation, and this is a brand new role. Our mission is to bring new funding capital to the cultural and creative sectors, and to deploy it in ways that optimise for social impact and for sector sustainability.

We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

About this role

Culture and creativity are essential to human flourishing, yet the financial models supporting them are in need of a serious reimagining. Public subsidy is declining in real terms, traditional philanthropy can't fill the gap, and commercial investment often doesn't align with how cultural and creative sector organisations work best.

Figurative exists to create a third way: impact investment that brings new capital to culture and creativity, while respecting what makes the sector special. But scaling a genuinely new funding model requires more than good intentions - it needs robust infrastructure, diversified capital sources, and deep credibility with the organisations we exist to serve.

This is a unique opportunity to join Figurative in its infancy, and to take responsibility for growing Figurative from £30m to £100m+ over the next 3-5 years. Your work will directly enable cultural organisations to access capital they couldn't reach through traditional routes - capital that allows them to take creative risks, sustain their missions, and amplify their social impact without compromising their values.

You will be joining a dynamic, inclusive, collaborative team that is committed to learning on the job, and in the open. This involves testing out new ideas, and finding partners who are keen to explore innovative ways in which their money can be used to bring about their desired outcomes through the power of culture and creativity.

Key Responsibilities

The Development Director will:

• lead our efforts to raise money into our own parent charity, from primarily new sources;
• support the CEO and investment team to raise investment capital (which may take the form of repayable grants) into our investment funds;
• lead our efforts to support organisations in the sector to raise philanthropic giving as a source of income for themselves, particularly focused around place (including the development of our existing Arts Council funded place-based philanthropy networks) and social impact (including our Big Give Arts for Impact match funding campaign);
• develop and implement our place-based strategy, which will aim to demonstrate the power of blended finance.

The Development Director will be a member of the senior leadership team and report directly to the CEO, working closely on strategy and communicating strategic priorities and progress to existing and potential grant funders (into Figurative) and investors (into our funds); whilst providing philanthropic expertise to cultural organisations and partners to optimise social impact and sector sustainability.

In this role, the successful candidate will have to be/demonstrate: 

• Strategic infrastructure builder: Proven track record designing and implementing fundraising/investor relations systems and processes in growth-stage organisations - not just using existing ones.
• Financial literacy: Comfortable with impact investment concepts, fund structures, and articulating risk/return/impact trade-offs to sophisticated investors. You can speak credibly to family offices and institutional investors, not just traditional arts funders.
• Cross-sector translator: Ability to articulate culture's value to investors whose primary focus is climate, social impact, or economic development. Fluency in making the case for why culture matters to non-arts audiences. Ability to build and manage partnerships across philanthropy, commercial creative industries, and the public sector, navigating complex stakeholder environments with diplomacy and credibility.
• Cultural sector credibility: Deep understanding of how arts organisations operate, their funding challenges, and why they might be sceptical of intermediaries. Genuine commitment to supporting sector sustainability, not extracting from it.
• Proposition development: Ability to craft compelling narratives for complex funding models. You can explain why impact investment in culture is different from traditional philanthropy and why it complements (rather than competes with) existing funding.
• Scale-up mentality: Comfortable moving from £30m to £100m+ - you understand what infrastructure and processes are needed at different stages of growth.

Core Skills

Essential:

• Strategic Philanthropic Fundraising: Demonstrated ability to design and execute philanthropic fundraising strategies aligned to mission-driven objectives, including multi-year funding pipelines and donor portfolios
• Major Donor and High Net Worth Engagement: Proven experience cultivating and stewarding relationships with, and securing gifts from high net worth individuals, family offices, and trusts and foundations, and confidence engaging sophisticated donors around arts and the creative industries.
• Foundations and Institutional Giving: Strong capability in identifying, soliciting, and managing relationships with foundations, philanthropic trusts, and institutional funders in the UK and internationally.
• Cultural and Creative Philanthropy Expertise: Demonstrated knowledge of arts and cultural fundraising ecosystems, including experience working with artists, cultural organisations, and creative industry stakeholders, to aid in the development and delivery of place-based philanthropic initiatives.
• Relationship Management and Stewardship: Advanced relationship management skills, including donor stewardship, reporting, and long-term engagement, ensuring trust, transparency, and repeat support
• Proposal Writing and Funding Submissions: Strong written communication skills, with a track record of producing high-quality funding proposals, pitches, grant applications, and tailored donor materials
• Stakeholder Engagement and Representation: Confidence representing the organisation externally at events, briefings, and convenings, including presenting to boards, donors, and advisory groups.
• Data-informed Fundraising and CRM Use: Competence in using CRM systems and fundraising data to track prospects, manage pipelines, and inform strategy, with attention to compliance and good governance
• Project Management and Delivery Strong organisational and project management skills, enabling delivery of fundraising campaigns, events, and reporting requirements on time and to a high standard.
• Judgement, Discretion and Ethical Practice: High level of professional judgement, discretion, and integrity when handling sensitive donor information, complex funding arrangements, and reputational considerations
• Leadership and Team Management: Proven ability to lead and develop teams, work effectively with Boards and senior stakeholders, and collaborate within the wider organisational structures. Experienced in managing direct reports, aligning team delivery with organisational priorities and maintaining strong internal relationships.

Desirable:

• Experience in impact investing, social finance, or blended finance - ideally in a growth/scale-up phas
• Existing relationships with family offices, climate investors, or foundations exploring innovative funding models
• Understanding of place-based funding partnerships and multi-stakeholder models
• Track record of investor diversification - successfully broadening an organisation's funding base

What We Offer

• Salary: £55,000 - £65,000 FTE, depending on experience
• Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
• Reports to: CEO
• Hours: 3 days/ week (0.6 FTE)
• Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
• Benefits:
  • 25 days annual leave + bank holidays + ability to buy additional holiday
  • Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%
  • Life Assurance
  • Post probation - Private health and dental insurance 

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions

• What are the main challenges you think Figurative will have to navigate within this phase of development
• What are the most important messages to convey to existing and potential stakeholders about Figurative’s mission and motivations?

First interviews will be held virtually on Wednesday 4th March 2026.

Second interviews will be held in person in our London offices on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you

Francesa Sanderson

CEO

Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap. 

We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.

Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.  

That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives. 

If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you. 

Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire) 
Salary: £50,000 
Hours: Full-time, 5 days a week (37.5 hours) 
Start Date: ASAP, ideally by 01/05/2026 (negotiable) 
Contract: Permanent 
Deadline: 12:00pm, 11th of March 2026

To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’. 

Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.

Senior People & Culture Business Partner

Job reference: REQ000973

£ 50,000pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Senior People and Culture Business Partner to lead WWF-UK’s Business Partnering and Advisory team and provide senior, trusted People and Culture partnership across the organisation.

Reporting to the Director of People and Culture, this role plays a key part in shaping and delivering people strategy, workforce planning, organisation design and employee relations, ensuring these align to organisational priorities, values and culture. You’ll work closely with senior leaders to translate strategy into practical people solutions, supporting confident and inclusive decision-making during a period of organisational transition.

Combining strategic leadership with hands-on delivery, you will lead a high-performing team while supporting complex people priorities across directorates. The role operates at pace across both planned initiatives and responsive activity, helping strengthen colleague experience, organisational capability and a values-led culture.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience providing senior strategic and operational People or HR partnering within a complex organisation

• Proven leadership experience, including developing and motivating People and Culture or HR teams

• Strong experience advising senior leaders on workforce planning, organisation design, cultural change and complex employee relations matters

• Demonstrable experience embedding equity, diversity and inclusion into people practices and organisational decision-making

• Up-to-date knowledge of employment law and best practice, applied with sound professional judgement

• Strong influencing, coaching and relationship-building skills, with the confidence to challenge constructively

• Excellent written and verbal communication skills

Desirable

• CIPD qualification or equivalent professional experience

• Experience supporting large-scale organisational change or transformation

• Experience using people data and insight to inform strategic decision-making and improve colleague experience

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 04/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution. This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre — envisaged as an “Abbey Road of the North” — designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.

The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners. Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic — one that brings together its heritage, ambition, social impact and future aspirations — and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description ​

The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.​

​In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.​

​The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.​

​There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.

Some of your responsibilities as a People and Systems Administrator will include:

• Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening

• Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees

• Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially

• Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed

• Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents

• Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function

• Identifying issues or improvements in processes and raising them with the People Team where appropriate

We are looking for someone who has:

• A proactive and self-motivated approach, with the ability to work independently as well as part of a team

• A minimum of 5 GCSEs (or equivalent) at Grade C or above

• At least 3 years’ experience in a relevant role

• CIPD Level 3, or a willingness to work towards it.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description.

What’s in it for you? Check out our Benefits on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

Director of Income Generation & Business Development
Salary - £55,000 - £60,000 dependent on experience
Location: Leeds (hybrid working)

For over 50 years, Leeds Women’s Aid has been a lifeline for women and children experiencing domestic violence and abuse. The organisation has grown significantly, from a c.£600–700k income charity 10 years ago, to one now approaching £5m annual income. With this growth comes bold, renewed ambition to diversify income, strengthen influence and ensure LWA’s voice, values and impact are communicated with clarity and confidence to reach those who need them most. 

It’s an exciting time in LWA’s development. With a growing footprint, deeper community roots, expanding services and renewed ambition to influence systemic change for women. This newly established Director of Income Generation & Business Development role is designed to bring together income generation, marketing and communications, and retail under one strategic umbrella to shape the next chapter of LWA’s development and impact. 

As Director of Income Generation & Business Development you will set the strategic direction for all income related activity across the charity, ensuring LWA develops a sustainable, diversified income portfolio that is aligned with the charity’s purpose and values. This is an opportunity to shape a sustainable future for LWA – ensuring it can continue to grow its impact and that its work remains rooted in the voices and experiences of women and children. 

You’ll play a key role in the Senior Leadership Team, contributing to collective leadership, organisational governance and the long-term resilience and strategic direction of the charity. 

As Director of Income Generation & Business Development you will:

• Strategically lead a multi-year income generation and business development strategy, setting key objectives and enabling diversification that aligns with LWA’s values and new organisational strategy. 
• Provide strategic leadership for marketing and communications, ensuring organisational-wide narrative building that reflects the values and impact of LWA, while championing the voices of women and children. 
• Ensure strategic leadership for LWA’s retail function, developing growth strategies that balance community impact alongside financial performance. 
• Develop compelling, adaptable cases for support that reflect LWA’s impact and ambitions, ethically and meaningfully embedding survivors’ voices. 
• Strengthen organisational resilience through income diversification beyond statutory funding, establishing strong communities of support and identifying opportunities for growth. 
• Work collaboratively with the Director of Services & Engagement and Director of Strategy, Partnerships & Influence to identify and develop new commissioning and business development opportunities, ensuring viability and strategic alignment. 
• Represent LWA with authenticity, integrity and sensitivity to ensure the values of the organisation are upheld and that organisational decision making reflects women-centred principles. 

The role would best suit:

• A senior income generation leader, with broad multi-stream experience and a proven track record of strategically driving growth and diversification of fundraised income. 
• A strategic leader with the ability to develop a team across income generation, marketing and communications and retail. 
• An individual with experience of developing income generation strategies that intersect with organisational strategies and ambitions. 
• Someone with the ability to balance income generation with ethical storytelling/responsibility, public accountability and regulatory considerations. 
• An individual who demonstrates commitment to LWA’s values and the Nolan Principles: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Someone with demonstrated commitment to, and understanding of, women-led and women-centred support services, including the importance of trauma-informed, inclusive, and empowering practice for women and girls.

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and Application Questions) is Tuesday 24th February with first stage interviews scheduled to take place Thursday 5th/Monday 9th of March.  

Due to the nature of the services provided and the population supported, this post is subject to an Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010, and therefore the postholder must be female. This requirement is applied lawfully and proportionately, reflecting the organisation’s provision of specialist women-centred services and the need to maintain safety, trust, and authenticity in leadership and external representation.

Appointment to this role will be subject to safer recruitment checks, including satisfactory references, right to work verification, and a Disclosure and Barring Service (DBS) check at the appropriate level.

Finance Director (Head of Finance & Central Services)

Do you want your financial leadership to make a real difference in your community?

At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.

Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.

This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.

What you’ll do

• Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
• Ensure robust governance, compliance, and risk management.
• Oversee central services to support operational excellence across the organisation.
• Provide insight and advice to the CEO and Board for effective strategic decision-making.
• Support organisational growth and development, including new business opportunities.

Who we’re looking for

• ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
• Proven experience leading diverse teams and translating strategy into practical plans.
• Strong financial literacy, business acumen, and experience in service-focused organisations.
• A values-led leader who inspires, empowers, and role-models progressive ways of working.

 Why join us

• Make a tangible difference in the lives of older and vulnerable people
• Collaborative, supportive, and flexible work environment
• Competitive salary (£60,000), generous benefits, and development opportunities

WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.

Additional information 

• The full job description is attached below for your reference. 
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role. 
• Application deadline: 20/02/2026 at 5pm
• Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.
• Please note that We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

Neotree: The Digital Learning Health System

Neotree is an award-winning digital learning health system co-designed with frontline clinicians to end preventable newborn deaths in low-resource settings. Our open-source platform integrates real-time, knowledge-based clinical decision support (CDS), structured data capture, and visual dashboards into routine neonatal care. Currently active in 18 healthcare facilities, Neotree has supported care for 60,000 newborns and trained over 3,000 health workers to date. Neotree is the only platform of its kind with a defined pathway to embed AI-enabled decision support into routine neonatal care in sub-Saharan Africa.

Neotree: The Charity

The UK charity was established by core members of the University College London (UCL) Neotree research project to maximise the impact of their research on the quality of newborn care and newborn mortality. After five years of rapid growth and proven clinical impact, Neotree is seeking a visionary Executive Director to lead our next chapter. Having evolved from an innovative research pilot into a multi-country digital health intervention, integrated into routine neonatal care in Malawi and Zimbabwe, Neotree is poised for national-scale rollout and scale up, alongside rigorous ongoing monitoring and evaluation.

The Opportunity: Impact at Scale

By 2030 the ambition is for Neotree to be a fully integrated, sustainable standard of care across Malawi and Zimbabwe, having been handed over to, and owned by, their respective Ministries of Health. The incoming Executive Director will lead this transition, shifting the organisation from a research-led implementation partner to one able to scale up a digital public good (currently a DPGA Nominee with a full submission for DPG designation under review).

While the technological landscape, and specific delivery modules, will evolve, the Executive Director will ensure Neotree remains a safe, cost-effective, equitable, and evidence-based system that is successfully embedded within national digital health infrastructures.

The Executive Director's success will be measured collaboratively, focusing on KPIs related to impact and sustainability, and they will work alongside experienced clinical, technical, and academic leads.

Location: Remote within 2-3 hours of Central Africa Time (CAT), with approximately quarterly travel (including to Malawi, Zimbabwe and the UK).

Reports to: Board of Trustees

Hours: Full-time (40 hours per week)

Key Responsibilities

1. Operations, Clinical Safety & Quality Assurance

1.1. Senior Operational Oversight: Provide high-level oversight of Neotree’s operations across 18 healthcare facilities in Malawi and Zimbabwe, ensuring that the "baby-first" mission is consistently delivered on the ground.

1.2. Clinical Safety & Ethical Governance: Lead the overarching strategy for clinical safety and ethical compliance. Ensure the platform remains a safe and effective clinical tool, and that all operations comply with international data protection and health governance best practices.

1.3. Quality & Effectiveness: Oversee the continuous improvement and optimisation of the Neotree platform based on real-world feedback from frontline clinical staff, ensuring the system remains highly acceptable and trusted by healthcare professionals.

2. Management: People, Grants & Finance

2.1. International Team Leadership: Lead, oversee and inspire a multi-disciplinary, multi-country team (UK, Malawi, Zimbabwe, South Africa), fostering a culture of agility, collaboration, and excellence.

2.2. Develop local leadership and support the growth of country-based teams, ensuring long-term sustainability through in-country capacity building.

2.3. Financial & Grant Management:

2.3.1. Provide robust oversight of the charity’s finances, including budget setting and cash flow.

2.3.2. Lead the management of complex institutional grants (e.g. FCDO, Gates Foundation), ensuring all milestones and reporting requirements are met.

2.3.3. Manage relationships with multiple downstream partners.

3. Governance & Accountability

3.1. Statutory Compliance: Lead Neotree’s reporting and compliance with the Charity Commission, HMRC, Companies House, donors and other relevant legislation. Oversee internal and external audits.

3.2. Board Development & Relations: Act as the primary link to the Board of Trustees, providing transparent reporting on risks, financial performance, and strategic progress. Work proactively with the Chair to strengthen the board, supporting its growth and ensuring its membership is representative of the diverse international contexts and communities Neotree serves.

3.3. Risk Management: Serve as the ultimate lead for organisational risk, identifying and mitigating risks to protect the charity’s reputation, clinical safety, and financial health.

3.4. Organisational & Innovation Governance: Responsible for the continuous review and implementation of all policies (HR, due diligence, safeguarding, clinical and data governance etc.). Ensure policies are legally compliant across international operations.

4. Strategy & Impact Scaling

4.1. Overall Strategy: Lead the development and execution of Neotree’s business model and strategy to scale impact globally, ensuring the sustainable growth and wider adoption of Neotree as a digital public good.

4.2. Evidence base: Work closely with Neotree’s academic team at University College London to identify and address evidence gaps, to support on Neotree research grants (e.g. NIHR, Gates Foundation), and to ensure academic insights are translated directly into clinical impact and national policy.

4.3. Tech Strategy & Interoperability: Lead the development and execution of Neotree's digital strategy. A key focus will be driving the roadmap for system interoperability to ensure Neotree is a future-proofed platform. This includes FHIR compatibility and integration with national systems, such as DHIS2 and national EHRs, to support seamless data exchange.

4.4. Fundraising Strategy: Design and deliver a diverse fundraising strategy that further moves the organisation toward financial resilience and reduced dependence on major academic grants.

4.5. Partnerships & External Relations: Serve as one of the primary ambassadors for Neotree, alongside our Principal Investigators and co-founder Professor Michelle Heys. Define priority stakeholders, and build and maintain relationships with those high-level strategic partners to drive adoption and raise Neotree’s profile.

Key Priorities for the First 12-18 Months

The new Executive Director will focus on the following key priorities during their initial 12-18 months:

1. Successful Project Delivery & Ministry of Health Partnerships. Ensure successful delivery of the projects currently in flight, in both Malawi and Zimbabwe. This includes partnerships with the Ministries of Health in both countries to build and hand over neonatal modules in their EHR systems based on Neotree, and support their successful rollout.

2. Strategic Plan Development. Develop a 3-5 year plan with the Board, academic partners, and wider project team to build on our existing foundation to expand Neotree – including addressing research gaps, using AI to improve clinical decision support, and finding ways to expand the adoption of the technology in Zimbabwe, Malawi, and beyond. Sustainability is a core part of that strategy.

3. Strategic Plan Execution. Execute on that plan, including securing funding, building partnerships, and further developing the Neotree team.

Person Specification

Personal attributes and skillset

• Overall: Values-driven, mission alignment, humility, and commitment to equitable partnership.
• Visionary Leadership: An inspiring leader who can balance day-to-day operations with a long-term strategic focus. You can articulate a clear future for Neotree that motivates an international team and aligns global partners toward making Neotree a national standard of care, ensuring every innovation remains underpinned by our "baby-first" mission.
• Adaptability & Flexibility: You must thrive in a landscape that is constantly shifting. You can pivot strategies as national digital health priorities evolve or as new technological partners emerge. You are comfortable with ambiguity and can steer the organisation through the "unknowns" of the next five+ years.
• Communication & Collaborative Mindset: You are a bridge-builder. You have a demonstrated ability to work collaboratively across international borders and multidisciplinary partners, linking academic research, technical development, and frontline clinical delivery.

Experience

1. Education: Master’s degree (MSc, MPH, MBA) in a relevant field (e.g. Global Health, International Development, Digital Health).

2. Proven track record of overseeing delivery of health services and/or health interventions (ideally in low-resource settings).

3. Experience of working in partnership with Ministries of Health strengthening health systems.

4. Proven experience in scaling an organisation or a digital product / health intervention from a pilot phase to a national or regional standard.

5. Experience of leading multidisciplinary, multi-cultural teams, both in person and remotely.

6. Experience of monitoring and evaluating health programmes.

7. Experience managing complex grants, and diverse revenue streams (grants, philanthropy, or social enterprise models).

Desirable

• AI & Innovation: Understanding of the ethical and practical implications of integrating AI/Machine Learning into healthcare.
• Governance: Familiarity with UK charity governance, including reporting to the Charity Commission and Companies House.

Equal opportunities

Neotree values diversity and is committed to equal opportunities. All applicants for employment will receive equal treatment without discrimination on grounds of gender, race, ethnic or national origins, disability, gender identity or sexual orientation, or any other grounds. We are particularly interested in receiving applications from candidates from minority ethnic backgrounds, and the low-resource settings in which we work, to ensure we have a well-balanced and widely representative staff base.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities