People and wellbeing manager jobs
Full or Part Time opportunities available.
£25,000 - £25,642 per annum (Once 6-month probation is passed)
Additional payments for night shifts (£12 per night - £55 for sleep-in)
- Have you worked in an adult social care or nursing setting?
- Experience of being a team leader or have at least 1 year of care experience?
- Do you want to progress to a Senior Support Worker?
Then our client is the company for you! A charity based in Sale, just south of Manchester City Centre, our client has over 70 years’ experience supporting people with learning and physical disabilities.
They pride themselves on supporting their residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. They have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.
Come and join the fun working environment. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.
What you will receive whilst working for our client -
- A competitive salary
- Enhanced pay for bank holidays and on call
- Excellent internal and external training offered
- Comprehensive induction and ongoing training
- Mileage paid for travel during work hours
- 28 days holiday per year pro rata inclusive of bank holidays
- Increased holiday entitlement with service
- Pension Scheme
- Cycle to work scheme
- Access to Wage Stream
- Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
- Life Insurance Scheme
- Monthly staff prize draw
What they want in return:
- Ideally a minimum of 1 year experience working in care with the ability to lead shifts
- Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs
- Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role
- Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ
- Commitment to training and to progress to a shift leader
- Committed, reliable and willing to work as part of a team
- Flexibility- willing to work weekends and bank holidays
- Satisfactory DBS check, 2 references
You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
If this job is for you, we want to hear from you.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Therapy Assistant
Hours: 22.5 per week (3 days)
Salary: £17,464.80 per year. Displayed salary has already been pro-rated to number of hours worked. Full time equivalent salary is £29,108.00.
Location: Stockport, Greater Manchester
We now have an exciting opportunity for a Therapy Assistant to join our multi-disciplinary team (MDT) of colleagues to support a young person and their family for 22.5 hours per week virtually, at their home and in the community.
About the person:
- A smart, kind, gentle 11 year old girl who lives at home with her mum and cat.
- Currently not accessing a school but has a team of supporters supporting an Education Other Than School Package.
- School and education have been very tricky in the past and so it’s important to build up confidence and wellbeing and take time to recover and make connections.
- This person loves Taylor Swift, Melaine Martinez and K-Pop. Animals are very important to this person, especially their cat and dogs are a favourite too!
- This person is very skilled at video editing and technology.
- Current activities which are enjoyable are; shopping, crafts, lots of play, listening to music, gaming, making/watching videos, skateboarding and spending time with animals.
- This person is autistic and has ADHD. She has a positive self-identify around these diagnoses and celebrates being neurodivergent and being part of the neurodivergent community.
- This person has additional anxiety disorders that make her distressed by demands or feeling forced to do things, and this anxiety can lead to her not being able to communicate when she wants and needs to.
Under the direction from an advisory teacher with the input from the Psychology, speech and language therapy and occupational therapy teams you will develop programmes of activity and provide these according to the young person's needs under the guidance of the team professionals.
You will provide advice, support and coaching for the young person and their family, under the guidance of the Therapy and Specialist Support (TSS) professionals. In addition you will attend meetings including MDT as required contributing to the young person's risk assessment and management plans ensuring that the young person is involved in their support planning wherever possible to facilitate their meaningful involvement in their progress.
About you:
- You have experience of supporting therapy programmes (as an assistant or other relevant role).
- You have experience of Continuing Professional Development.
- You have experience of working in specialist education.
- You have the ability to relate well to parents and carers.
- You are funny, energetic and have similar interests to this person.
- You like to be active and keep fit as a lot of the activities we do include running, jumping and climbing.
- You are understanding and accepting of people’s difference.
- You have patience and understanding when engagement is not possible.
- You are open to approaching things differently and taking the lead of the person.
- You are patient when it comes to building a connection, taking things slowly and learning from others in the team. This may take some time and that’s ok.
- You have Internet access skills and basic knowledge of Microsoft office applications such as Word, PowerPoint and Excel.
- You can drive and have access to a vehicle so lots of activities can be accessed.
Added bonus if:
- You have experiences and training relevant to work with neurodivergent children who experience anxieties.
- You are good with technology including video editing, gaming and digital art.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Friday 29th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
"
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

We are seeking an energetic, enthusiastic, eye-for-detail person to join us as the new Parish Administrator.
The successful candidate will be responsible for the smooth running of the parish office and will be the first point of contact for all those wishing to access any business of the Parish.
This position requires proficiency in various clerical tasks, excellent interpersonal and communication skills, and the ability to manage multiple responsibilities efficiently.
Main Responsibilities:
-
- To be the friendly welcoming face of the church
- Provide administrative support to the church and its activities
- Manage the church office, including handling phone and email enquiries
- Maintain church records, service rotas, and church calendar
- Oversee hall bookings and liaise with hirers
- Assist with preparation of weekly notice sheets and service materials
- Coordinate church communications (newsletters, website updates, social media)
- Ensure compliance with safeguarding and data protection requirements
We’re Looking For Someone Who:
- Is highly organised, efficient, and self-motivated
- Has excellent communication and IT skills
- Can work well independently and as part of a team
- Understands and supports the values and mission of our Church
- Has previous administrative experience (experience in a church or charity setting is desirable)
What We Offer:
- A welcoming and supportive church environment
- Flexible working hours across the week (exact pattern negotiable, some hybrid working possible by arrangemnt)
- Opportunities for training and development
- A meaningful role at the heart of a growing church community
Hours: The role is part-time (20 hours per week) working on site in the church office
Salary: £14 to £16 per hour (depending on experience and qualifications)
Please note: There is a requirement for applicants to fully support the ethos of this Anglican parish.This post involves is subject to a DBS check. The successful applicant will be required to undertake Rochester Diocesan safeguarding training at an appropriate level.
The information pack and application form can be downloaded below
Closing date for applications: 12th September 2025.
Interviews: Week beginning 29th September 2025
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our RBKC Complex Needs Service in Kensington and Chelsea
£29,684.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Providing a flexible and individually tailored support package to enable vulnerable people to manage their licences and move towards greater independence within the
community.
What you'll do:
· Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
· Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
· Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
· Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
· Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
· Develop and maintain links with all key agencies and service providers in the local community
· Empower customers to ensure they receive the service and benefits they are entitled to
· Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
· Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
· Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
· Engage in learning and development activity to increase knowledge and skills
· Ability to defuse challenging behaviour with awareness of personal safety.
· Adhere to Look Ahead's Policies and Procedures
· Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
§ Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
§ Approachable and open behaviour
§ Prefers working as part of a group or team
§ Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
§ Has a practical and logical mind and is naturally well organised
§ Thrives on change and enjoys dynamic diverse environments
§ Is confident with high levels of self-esteem
§ Is respectful, articulate and sensitive in style of communication
§ Is essentially customer-focused
§ Is motivated towards excellence and improvement of personal performance with a can do attitude
§ Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Advocacy Officer
Cumbernauld, Glasgow
£25,750 - £27,295
Full time (35 hours)
Fixed term until 29th March 2030
Closing date: 5pm, Friday 22nd August 2025
Interview Date: Wednesday 12th September 2025
Our client is looking for a passionate and driven person to champion species and habitats with particular focus on new building developments / demolitions occurring in Cumbernauld, specifically the Town Centre, Community Growth Areas and their partners Sanctuary Scotland. Building on the success of previous projects, this project continues to realise the Cumbernauld Living Landscape long-term vision to improve Cumbernauld’s green spaces for both people and wildlife, helping everyone in the community connect with the nature on their doorstep.
The candidate:
The successful candidate will be educated to at least degree level in one of the following: conservation, ecology or related discipline - or equivalent with a minimum of three years previous experience in working in a nature policy environment, ideally in Scotland.
Main Objectives
The main objectives of the role are:
-
Delivery of NNC Advocacy Strategy, created during the Development Phase, championing green infra-structure and nature-positivity, with regards to reactive works for the Community Growth Areas (CGA) and proactive for the Town Centre development
-
Building on the existing work of the Trust, create relationships with the Local Planning Authority Planners; developers and businesses.
-
Develop detailed positions to enable the NNC partnership to contribute to and influence the implementation of Green Infrastructure to urban design and construct.
-
Gather evidence and develop a detailed proposal to improve biodiversity, including provision for bats, swift and sparrows, in developments, as well as retaining and enhancing well connected greenspaces, and prioritising native planting regimes to support wildlife across Cumbernauld.
-
Utilise current evidence from Wild Ways Well evaluations to demonstrate the positive links between increased biodiversity and improved health and wellbeing, helping to reinforce the need for good quality Green Infrastructure from a social perspective.
-
Represent the Trust and Cumbernauld Living Landscape.
-
Help keep the NNC team and partners up to date with significant developments in land management policy or legislation which significantly impact on species and habitats.
-
Facilitate the sharing of research and learning between key stakeholders internally/externally and help identify opportunities for aligning policy and conservation work.
Wider project work
-
Support the team’s wider communications plan.
-
Support project team with events and other project-wide opportunities.
-
Contribute to project reporting, including Monitoring & Evaluation findings across the life of the project.
-
Knowledge sharing with the wider Trust, including recommendations to find centralised funding to potentially expand and continue the role.
The successful candidate will ideally have:
-
Knowledge of legislative and policy making process in Scotland and Scottish Government priorities.
-
Knowledge of environmental governance structures in Scotland and UK.
-
Experience of working with senior civil servants, parliamentarians, landowners and managers, NGOs and other key stakeholders regarding species management.
-
Excellent written and communication skills.
-
Experience of writing briefings, consultation responses and written evidence.
What they offer:
-
Salary sacrifice schemes including Cycle to Work & Pension schemes.
-
We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
-
One Wellness Hour per week
-
Enhanced Pension rate upon completion of probation
-
Sick Pay Allowance
-
Enhanced Maternity/ Paternity Leave
-
Training and Development
Our client is a proud equal opportunities employer and welcomes applications from all candidates irrespective of their background. They are committed to helping to make the world of nature conservation as inclusive as possible, as they believe there should be no barriers to being involved, and that champions and role models from every part of society will be vital in helping to reverse the loss of biodiversity.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets.
£29,209.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system.
The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load.
This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm).
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Empower customers to ensure they receive the service and benefits they are entitled to
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm, dynamic, friendly presence and open behaviour
* Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
For a full job descritpion please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Payroll and Pensions Administrator
Location: Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday.
Salary: £27,007.50
Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.
About the role
Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:
- Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.
- Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
- Ensure Full Payment Submissions (FPS) within tight deadlines and process for all adaptations are carried out in a timely manner.
- Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
- Work in collaboration with functions within the organisation to ensure consistency of information and process.
- Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.
In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.
About you
We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change.
- Experience in a similar role, taking on similar responsibilities in payroll capacity
- Experience in providing a high level of quality administration and customer support (internal or external customers)
- Knowledge and experience using a payroll systems is desirable
- Good understanding of HMRC requirements, including Statutory Sick Pay (SSP), statutory maternity and paternity pay
- Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
- IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to attend regular visits to our different service locations
- Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
-
Provide day-to-day supervision, guidance and emotional support to helpline advisors.
-
Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
-
Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
-
Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
-
Coordinate rotas and ensure adequate shift coverage.
-
Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
-
Promote staff wellbeing and implement trauma-informed approaches in staff support.
-
Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
-
Lead on service improvement by identifying trends, risks, and areas for development.
-
Monitor and analyse service data to contribute to internal reviews and funder reporting.
-
Ensure compliance with data protection, confidentiality, and safeguarding standards.
-
Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
-
Supervisory or senior experience in helpline, casework, or support services.
-
Proven ability to provide emotional and professional support to frontline staff.
-
Experience in handling safeguarding referrals and risk assessments.
-
Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
-
Strong understanding of anti-Muslim hatred and Islamophobia.
-
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
-
Excellent interpersonal, leadership, and communication skills.
-
Strong organisational skills and ability to manage competing priorities.
-
Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
-
Experience in monitoring, evaluation, or impact reporting is desirable.
-
Commitment to equality, diversity, and inclusion.
-
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
-
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
Location: Manchester Hub - working across Greater Manchester with particular focus on Salford
Contract type: Fixed Term until 31st March 2027
Salary: Grade 3 - £31,133 per annum full time working out as £24,906 pro rata for 30 hours a week
Hours: Part time – 30 hours per week
Closing Date: Sunday 31st August 2025 at 11.30pm
This role is ring-fenced for those with lived experience of multiple disadvantage.
Are you dedicated to empowering people with experience of homelessness? Do you have excellent communication interpersonal skills and a commitment to overcoming barriers to healthcare faced by those with lived experience?
Join Shelter and you could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
The post holder will be supporting the Project Coordinator to deliver the My Health Matters project in Salford. You will facilitate the delivery of the Homeless Health Peer Advocacy by coordinating a team of lived experience peer advocates to deliver 1-2-1 advocacy style support to those experiencing homelessness in Salford. You will help to recruit and train volunteers and support them with their progression goals. The role includes case management of My Health Matters clients including managing referrals, quality assuring support work and coordinating the project’s drop-in network. The post will be based in our office at Swan St but will require travel across Greater Manchester with special focus in and around the Salford area. In addition, occasional travel to other cities including possible overnights may be required.
About You
You understand the barriers to accessing healthcare faced by people who are experiencing homelessness and can form professional relationships with peer advocates and Homeless Health Peer Advocacy clients, all the while following relevant guidance and safeguarding procedures.
You empower those with lived experience through your excellent interpersonal and communication skills and you are as comfortable working collaboratively as you are working independently.
Most importantly, you are dedicated to developing your skills to support others in the role and committed to Shelter’s purpose and values of equality and social inclusion.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About The Team
My Health Matters is a peer-led health inclusion project that works towards an inclusive health system where everyone has access to the health care they need, supporting people experiencing homelessness to address physical and mental health issues through the delivery of a Homeless Health Peer Advocacy service. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently. The project brings together frontline health and social care services with those with lived experience supporting the co-production of solutions to health inequalities in Manchester.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please submit your CV, along with a completed application form. The application contains one unassessed question regarding your lived experience and four assessed questions. Please demonstrate the below behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
Please use real examples and write up to 350 words per point. CVs without an accompanying application form will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Support Coach
Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)
Salary: £28,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.
About the Role
We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents.
You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.
Key Responsibilities further Include:
- Delivering effective 1:1 and group-based support for residents/participants in line with support plans
- Providing specialist advice and guidance to the team and residents
- Acting as the first point of contact in the absence of management
- Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
- Supporting residents to access relevant networks, training, life skills, and community resources
- Promoting resident participation in the design and running of service activities
- Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
- Deputising for management when required.
About You
We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.
As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.
We’re looking for someone who is:
- A natural leader, confident in guiding colleagues and supporting service delivery
- Proactive and solution-focused, able to identify and respond to challenges
- A confident communicator who can build strong, purposeful relationships
- Organised and detail-oriented, with strong administrative and record-keeping skills
- Knowledgeable of safeguarding practices, risk management, and resident engagement
- Values-driven, and committed to equality, diversity, and inclusion
- Comfortable working in fast-paced, evolving environments with a flexible approach
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We have an exciting opportunity for an DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Senior Building Surveyor (Qualified)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £56,195 per annum
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
Are you a qualified Building Surveyor who cares as much about people as you do about properties? Do you believe that everyone deserves a safe, warm, and well-maintained home? If so, you might be just the person we need. We’re on the lookout for a Senior Building Surveyor who's ready to roll up their sleeves, dive into projects, and a person who enjoys collaborating with colleagues.
This is a fantastic opportunity for a qualitied Surveyor to join our Assets and Repairs Team that makes up one element of the wider Housing and Neighbourhoods directorate. The team is led by an Assets and Repairs Manager with a small team of Repairs and Maintenance Advisers, a Disrepair Coordinator, two Surveyors and a Senior Building Surveyor. Whilst we may be small, we’re perfectly formed.
It’s an interesting and varied role for someone with a passion for keeping homes safe, decent, and future-proof—whether that means identifying structural issues, managing planned maintenance, or working with residents to make sure they feel heard and respected. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.
There’s a lot of positive changes happening at ISHA, and within our team, so now is a great time to join so you can be involved, have influence over those changes, and see the beneficial impact they will have over the next 12 months. There are plenty of opportunities for you to shape this into a role you’ll love.
This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour—because we promise there will be blocked drains, pressing deadlines for report submissions, and occasional out of hours work to deal with resident emergencies. You need to be ready for anything, which means working flexibility to find solutions, alongside facilitating the delivery of excellent repairs, voids and planned works.
We’re not just looking for a surveyor. We’re looking for someone who sees the bigger picture—and wants to be part of it.
Some key responsibilities include:
- Supporting Building Surveyors with problematic jobs to ensure a successful outcome.
- Ownership and responsibility for service-related complaints, disrepair cases or queries from customers ensuring that the customer experience is positive, professional and within set timescales.
- Authorising works and approve payments ensuring suppliers are paid in accordance with terms of contracts. Resolve disputes and queries promptly and ensure ISHA’s interests are always protected.
- Carrying out post-works inspections on a proportion of completed works to assess quality of work, value for money and tenant satisfaction.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 12:00pm 25 August 2025
Interview: To be confirmed.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Data Transformation Martech Specialist.
About the role
Our innovative Data, Digital, and Technology Transformation team are driving a large-scale change programme for AIUK. We are on a mission to revolutionise our systems to better align with our strategic goals, ensuring our technology, data and digital capabilities empower our work. By joining us, you will contribute to a human rights impact that resonates globally, leveraging cutting-edge solutions to amplify our efforts. If you are passionate about leveraging technology for social good, this is your chance to make a difference and be part of a team shaping the future of human rights.
The Data Transformation MarTech Specialist will play a pivotal role in a significant cross-organisational multi-year project to comprehensively overhaul AIUK's data and digital capabilities. As the marketing expert in a dedicated project team, you will work to deliver our new CRM and MarTech solution, deploying a full suite of supporting technologies with particular focus on our marketing technology applications.
Collaborating closely with external partners and key internal stakeholders, including AIUK's Data and Insight Team, you will lead on AIUK's transition from our existing marketing technology stack to a new Marketing Cloud solution (or a suite of new marketing applications) that will enable us to provide a seamless experience across all marketing channels and help us to comprehensively manage all of our marketing activities. This is a two-year fixed term role, which is expected to be the maximum length of the transformation programme.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have experience evaluating and implementing new marketing tools/platforms.
- You can lead the review and documentation of Amnesty's marketing processes.
- You collaborate well with others and positively contribute to an inclusive culture.
- You have a good knowledge of CRM solutions, with Salesforce desirable
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
We're looking for a kind, compassionate and resilient Enhance Support Worker to join our Shirland West service in Westminster.
£29,057.60 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
What you'll do:
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.
£29,500.18 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm
This length of this fixed term contract is 1 year.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
What you'll bring:
Essential:
- Worked in a customer care setting with transferrable skills.
Desirable:
- Up to NVQ Level 2/3 or equivalent.
- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website