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About the role:
For a young person who has experienced homelessness, care, uncertainty or trauma, night-time can feel like the hardest part of the day. As a Night Support Assistant in our Camden Young People’s Service, you will be part of the steady, trusted presence that helps young people feel safe, seen and supported when they need it most.
You’ll work in our supported accommodation service for young people aged 16 and over, helping to create a calm, nurturing and secure environment through the night. Day to day, this will include completing welfare checks, responding to incidents or emergencies, monitoring building safety, recording and handing over key information, supporting young people who may be distressed or struggling, and helping make sure the service runs smoothly until the day team arrive.
This is more than keeping a building open overnight. It’s about building meaningful, boundaried relationships with young people, responding with warmth and confidence, and knowing when to act, when to listen and when to escalate. You’ll be supported with training, guidance and opportunities to grow your skills, whether you’re building your confidence in youth support, developing your understanding of trauma-informed practice, or looking to take your next step in supported housing. Working closely with the wider team, you’ll help make sure our service remains a safe foundation for young people as they move towards independence, confidence and a future shaped by their own goals.
Rolling Rota pattern (subject to change according to business need)
Week 1 40 hrs: Mon, Tues, Sat, Sun: 10pm-8.30 am
Week 2 30 hrs: Wed, Thur, Fri: 10pm-8.30 am
About you:
- You have experience supporting young people or young adults facing homelessness, risk, trauma or multiple disadvantage, ideally within accommodation or frontline support settings.
- You’re confident working awake night shifts and helping to keep the service safe, calm and welcoming overnight.
- You’re able to respond calmly to challenging behaviour, safeguarding concerns or incidents, adapting your approach to the needs of each young person.
- You’re comfortable keeping accurate records, using basic IT systems and working with numerical information as part of safe service delivery.
- You bring a reliable, resilient and thoughtful approach, with the flexibility to work a night rota that includes weekends and bank holidays.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 5th July at midnight
Interview date: Tuesday 14th and Wednesday 15th July at a Young Person's Service
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
No one should be locked out of psychological support because their life is complex, their trust has been broken, or services have struggled to reach them. In this role, you will help bring mental health support closer to people experiencing rough sleeping in Camden, working within SHP’s Rough Sleeping Outreach & Hub Service to support people whose needs may have been missed, misunderstood or left unmet for too long.
As Assistant Psychologist, you will work alongside the resident Clinical Psychologist to support psychologically informed, trauma-informed and compassionate practice across the service. You will help strengthen how we understand people’s experiences, respond to distress, reduce harm and create safer routes into support, stability and recovery.
This is a role rooted in both direct client impact and wider service development. You will contribute to assessments, one-to-one support, group work, reflective practice, case discussions and partnership working, helping staff and clients feel better supported when the work is complex and progress is not always straightforward.
You will be part of Single Homeless Project's (SHP’s) wider Psychological Services offer, with clinical supervision, learning and development, and the chance to grow your practice in a service where psychology is brought into the heart of outreach, not held at a distance.
About you:
- You bring a strong understanding of trauma, mental health, multiple disadvantage and the barriers faced by people experiencing rough sleeping.
- You are compassionate, reflective and resilient, with the confidence to build trust with people who may be wary of services or unsure about support.
- You can use psychological thinking in a practical, accessible way, helping clients and colleagues make sense of complex needs, risks and strengths.
- You work well as part of a multidisciplinary team, valuing partnership, curiosity and shared learning.
- You are organised, thoughtful and committed to safe practice, clear recording and using supervision to keep learning and developing.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 14th July at midnight
Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
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owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
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guiding staff through people processes;
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overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
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Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
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Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
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Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
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Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
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Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
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Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
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Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
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Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
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Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
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Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
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Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
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HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
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Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
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Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
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Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
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First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
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Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
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Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
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Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
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An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
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We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
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We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about customer service and experience?
Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?
Are you looking for a flexible role?
We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.
The charity
Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
The role
As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.
Acting as a first point of contact for supporters, you will:
- provide a high standard of customer service across a range of channels
- respond to enquiries, feedback and complaints with empathy and efficiency
- commit to delivering a consistently excellent experience
- seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
- help to build trust and donor retention.
Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.
The application process
Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required.
Closing date: Friday 10 July by 8am
Please submit your CV (no more than two pages). A cover letter is not required.
The client requests no contact from agencies or media sales.
We're hiring: Legal Assistant (Employment)
- Pay: £28,000 - £30,000 FTE
- Contract length: Permanent
- Hours: Full-time (37.5 hours per week) or part-time
- Location: Hybrid (with possibility of remote-only for an exceptional candidate)
The Work Rights Centre is looking for an enthusiastic and well-organised individual with passion for social justice and aspirations to expand their legal skills to join our ambitious charity. This is an ideal opportunity for a candidate with a strong sense of justice, who values impact on people’s lives, learning, and who has excellent organisational and administrative skills. We can accommodate part-time, flexible and remote work, and offer enhanced pension, annual leave and sick pay benefits.
The role
The successful candidate will provide excellent administrative support to our Employment team of legal advisers and solicitors. This is a busy and varied role that on any day may include assessing employment clients, collating evidence bundles, booking consultation appointments or taking notes at hearings. You’ll use your excellent administrative, communication and time management skills to ensure that cases remain on track, documents are well-organised and clients are updated on case developments. Above all, this is a real opportunity to support vulnerable workers, while learning the ins and outs of daily legal work.
Please download the job description for full responsibilities and complete person specifications.
About you
You are either working towards or have completed a qualifying law degree (LLB or GDL)
You will also have:
- Some legal or administrative experience
- Some experience of working in a client-facing frontline capacity
- Some experience of working in a team, and progressing towards shared objectives.
- Excellent organisational and time-management skills
- Ability to conduct legal research and draft legal correspondence
- Ability to prioritise tasks and deliver in a timely fashion.
- Excellent attention to detail.
- Excellent written and verbal communication skills
Why join us?
- Generous leave: 32 days annual leave (28 days + birthday off + 3 days Christmas closure).
- Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
- Growth and learning: A dedicated professional training budget to help you upskill.
How to apply
Please send your CV and Cover Letter by Sunday, 19th July and don’t hesitate to reach out with any queries about this opportunity.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Administrative Assistant plays a key role in supporting the effective delivery of services, projects, events and member communications across the organisation. Working closely with the Head of Services and colleagues across teams, the postholder will provide high-quality administrative, project and operational support, helping to ensure services run efficiently and members receive excellent support and communication.
This is a varied role requiring excellent organisational skills, attention to detail, strong communication abilities and the capacity to manage multiple priorities.
Key Responsibilities
Services Administration
• Provide administrative support for the planning, delivery and evaluation of webinars and online events.
• Support the production and distribution of Fragile Links, including content coordination, proofreading, scheduling and publication processes.
• Assist the Head of Services with the administration and project management of conferences, events and service-related projects.
• Maintain accurate project records, databases and documentation.
• Updating information on the website when requested
• Maintaining records and information on research requests
Project Administration
• Provide administrative support for partnership projects
• Maintain accurate participant and project records in line with data protection requirements.
• Coordinate member communications relating to projects and programmes.
• Monitor participation, gather feedback and support project reporting.
Membership and Member Support
• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests.
• Ensure member records are maintained accurately and confidentially.
Volunteering and support groups
• Support the Head of Services managing volunteer requests and meetings
• Run induction meetings for new volunteers
• Manage and promote the support group meetings across the platforms
Cross-Team Administration and Support
• Provide customer service support for the online shop, including responding to customer enquiries and assisting with product updates.
• Contribute to organisation-wide projects and initiatives as required.
• Database administration
• Support fundraising administration tasks
General Responsibilities
• Work collaboratively with colleagues across all teams.
• Maintain accurate records and databases in accordance with organisational policies and GDPR requirements.
• Undertake other duties appropriate to the role as reasonably required.
Person Specification
Essential
• Experience in an administrative, project support or coordinator role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Willingness to speak to people over the phone and respond to enquiries.
• Ability to manage multiple tasks and competing priorities.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office and database/CRM systems.
• Experience maintaining records and handling confidential information.
• Ability to work independently and as part of a team.
• Commitment to providing excellent customer and member service.
Desirable
• Experience working within the charity, membership or health sector.
• Knowledge of Donorfy, Wordpress and digital communication platforms.
• Understanding of the needs of people living with long-term health conditions or disabilities.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FUNDRAISING ADMINISTRATIVE ASSISTANT
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team.
The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss. You will be a key part of a growing fundraising team providing support across the team.
Responsible to: Individual Giving Manager
Direct reports: None
Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary: £25,000 - £26,500 (depending on experience)
Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.
How to Apply:
Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Thursday, 9 July 2026 at noon
Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: 16-17 July 2026 (TBC)
The interview process is as follows:
• 1st Interview: Online with recruiting manager and fundraising colleague.
• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)
Role Responsibilities
Supporter Development team
• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details.
• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income.
• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns.
• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.
• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation.
• Support the Individual Giving Managers in building emails using the charity’s email marketing platform.
Philanthropy team
• Use a CRM database to effectively administer and manage event and community enquiries and activities.
• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner.
• Support with logistics for virtual and in-person events as required.
• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.
• Helping the team to source prizes and goods for community and challenge events.
• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.
• Provide general administration support across the Philanthropy team as required, including printing and posting items.
• Update the database and provide CRM reports as required.
Wider fundraising
• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.
• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office.
• Provide general administration support across the fundraising team as required.
• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated.
• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders.
• Proven ability to engage, inspire and enthuse a range of supporters.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
• Excellent interpersonal skills with the ability to build rapport.
• Strong project management and prioritisation skills.
• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases.
• A commitment to our values: Together we are bold, tenacious, informed and optimistic.
• Experience of using a CRM database to support relationship management.
• Understanding of the charity sector and associated fundraising technique.
Personal qualities
• An understanding of and commitment to blind and vision impaired people.
• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
• Highly organised with the ability to juggle several deadlines at the same time.
• Positive, confident and enthusiastic.
• The ability to use initiative, common sense and solve problems.
• Self-motivated, team worker with ability to work autonomously as required.
• Willingness to work flexibly where required.
• Approachable, creative, ‘can-do’ attitude.
• Excellent attention to detail.
• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required
• A growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Save Sight. Change Lives. At Fight for Sight, we fund world-class research that helps us better understand, diagnose, prevent and treat vision loss.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is a dynamic and rewarding role at the heart of Spear’s operations, combining executive support, office coordination, and event planning. You will support our Senior Leadership Team, while taking on key cultural and administrative responsibilities across the Wider Leadership Team and organisation. Perfect for a highly organised, proactive people-person, you'll keep everything running smoothly behind the scenes while contributing to a vibrant culture dedicated to equipping young people to overcome barriers to employment and achieve their potential.
Key information:
- Salary: £28,000
- Location: Hammersmith, Office-Based
- Contract: One Year Fixed-Term Contract
- Part-Time, 3 days a week with flexibility to work this across 4 days if wanted
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
- Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results.
- High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships.
- At least two years’ experience working in an administrative role, including direct contact with senior leaders.
- A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure.
- Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Pay: £27,980 GBP gross per annual (dependent on experience).
Hours: Full time
Duration: Immediate start required. 3 months FTC with possibility of extension if funding is secured.
Location: UK-Med Office, Manchester, UK with hybrid working available
Can you help us find the people we need to deliver life-saving healthcare in humanitarian emergencies?
UK-Med is a frontline medical aid charity. Born of the NHS, we've been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow, we're looking for a Recruitment Assistant to support the delivery of a fast, efficient, and positive recruitment experience for candidates and hiring managers. You will play a key role in helping us recruit the people who make our work possible, from HQ staff and international programme personnel to members of the UK-Med Register.
Working closely with the Recruitment team and wider HR team, you'll support the administration and coordination of recruitment campaigns, candidate communications, interview scheduling, onboarding checks, and recruitment systems. Due to the immediate nature of this requirement, we are seeking candidates who can start as soon as possible for an initial 3-month fixed-term contract, with the possibility of extension subject to funding. You'll help ensure recruitment processes run smoothly and efficiently while providing an excellent experience for candidates throughout their journey with UK-Med.
This role would suit someone with strong organisational skills, excellent attention to detail, and a passion for helping people. You will be comfortable managing multiple priorities, working collaboratively with colleagues across the organisation, and delivering a high standard of service in a fast-paced environment.
We offer a competitive salary and benefits, a supportive working environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and growing organisation, and this role offers an excellent opportunity to develop your recruitment and HR career while contributing to our life-saving mission.
How to apply
We strongly recommend that you read the Candidate Information Pack – Recruitment Assistant - June 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Monday 29th June 2026.
This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant
Hours: Full-Time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: £26,073.23 – £29,345.65
Contract: Permanent
DBS: A basic check will be required
About Us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
As Finance Assistant, you will play a key role in supporting the charity’s financial operations, ensuring transactions are processed accurately and efficiently. Working as part of the Corporate Services team, you will help maintain robust financial records and controls while also contributing to the development and integrity of financial and operational data across our systems. This is an excellent opportunity for someone who is detail-oriented, organised and keen to use their finance and data skills to support Epilepsy Action’s commitment of creating a world without limits for people with epilepsy.
At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts are required to work a minimum of 40% of their time at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees.
Because regular face-to-face collaboration is an important part of this role, applicants should be based within a reasonable commuting distance of our Leeds office and be able to attend the office as required.
The expectation to collaborate in person is driven in part by your role and the activities you need to do, which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About You?
We are looking for someone who:
- Has strong attention to detail and a high level of accuracy.
- Has good numerical, administrative and organisational skills.
- Has the ability to follow processes and procedures consistently.
- Is confident using financial systems, CRMs and demonstrates basic Microsoft Excel skills.
- Understands the importance of GDPR, confidentiality and handling sensitive information appropriately.
- Works collaboratively as part of a team while also being able to work independently.
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Safer Recruitment
Epilepsy Action will ensure that all staff and volunteers who work in roles which are legally entitled to get a DBS or Access NI (Northern Ireland) check are screened appropriate to the role.
If a DBS or Access NI check reveals a conviction for a sexual offence against a child or vulnerable adult, whenever it was committed, that individual is not suitable for that role and will not be recruited. Any other convictions will be considered on an individual basis.
Closing Date: Wednesday, 8th of July 2026 @ 9am
Informal Chat: Week commencing 13th of July 2026
Interviews: Week commencing 27th of July 2026
Recruitment Process: We believe that having the 1st stage interview allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. Following this, we will be inviting shortlisted candidates to face-to-face panel interview.
Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday
We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.
This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.
We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.
Key Responsibilities
- Funding Applications & Funder Communications
- Relationship Management & Stewardship
- Systems & Data Management
- Income Generation Directorate Cross-Working
Skills, Knowledge and Expertise
Essential:
- At least 1 year's experience of working in a fundraising role
- Excellent written communication skills, with the ability to write clearly, accurately and compellingly
- Strong attention to detail and good numeracy skills
- Excellent interpersonal and verbal communication skills
- Strong IT skills, including Microsoft Office
- Ability to plan and prioritise workload effectively and meet deadlines
- Ability to work collaboratively as part of a team
- Creative thinker, able to spot opportunities and use initiative
Desirable:
- Experience of working within Trusts and Foundations or Philanthropy Team
- Experience of Microsoft Dynamics 365 or a similar CRM database
Benefits
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
For further information and to apply, please visit our website via the apply button.
Closing date: 17th July 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Warm Welcome Fundraising Assistant
Location: Fully remote with flexible working arrangements
Salary: £26,000 per year FTE, dependent on experience
Contract: Part time (0.6FTE). We offer fully flexible working.
Closing date for applications: 9th July 2026, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
Interviews: w/c 27th July 2026
Start Date – ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – we launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We launched our 100% Pledge Campaign and in January delivered our second Warm Welcome Week in collaboration with a wide variety of partners.
On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team is growing to meet fundraising demand and maximise the wealth of opportunity available and we are looking for another team member to join us as we look to our future together.
The Opportunity
This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.
Within a small team of executive and assistant roles, you will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.
Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.
In the role you will:
Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.
Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.
Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.
Confidently use and manage our CRM system (Beacon) to track donor data and fundraising activities.
Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.
Securely store and organise documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.
Support the logistical planning for fundraising and wider team events.
Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.
Take initiative to explore new areas of fundraising and contribute to innovation.
Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
Essential Skills and Experience
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Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.
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Experience in using CRM systems (e.g. Beacon) and proficiency in Microsoft Office and Google Suite.
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Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.
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A reliable team player who can prioritise work effectively and manage tasks under pressure.
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Good numeracy skills and the ability to work on simple budgets.
Desirable Skills and Experience
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Experience in fundraising or donor management within a charity or nonprofit organisation.
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Knowledge of data protection and GDPR compliance for handling donor information.
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Basic marketing skills, including experience with digital content creation and donor engagement.
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A proactive learner with a passion for exploring new areas of fundraising and personal growth.
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An interest in supporting community-focused initiatives like the Warm Welcome Campaign.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, part time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
The client requests no contact from agencies or media sales.
Job reference: NLD-002203
Salary: £18,702 rising to £19,496 after probation, for 25 hours per week
Closing date: 09/07/2026
Location: Wolsey Building
Employment type: Permanent
Hours Per Week: 25 Plus Sleep ins
Additional role requirements:
As this role is working with residents requiring extra support, you are required to have a current Enhanced DBS without Barred List check
Do you thrive on making a real difference to people’s lives every day? Can you bring empathy, organisation, and a passion for community into a role that truly matters?
We’re looking for an Extra Care Scheme Officer to join our team, supporting residents to live independently while feeling safe, connected, and supported within their community. This is a hands-on, people-focused role where no two days are the same — from tenancy management to wellbeing support, you’ll play a key part in creating a positive living environment.
This isn’t your typical housing role. It’s about more than managing tenancies — it’s about building relationships, supporting independence, and helping residents lead fulfilling lives within a vibrant scheme.
What’s in it for you….
In addition to the salary, we offer a number of benefits, including:
- High street discount schemes
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays – take them when it suits you
- Car leasing scheme
- Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing……
- Deliver day-to-day housing and scheme management to support residents’ independence
- Monitor rent accounts and support residents to manage payments and avoid arrears
- Work closely with Adult Social Care, support providers, and external partners
- Respond to emergency calls and carry out welfare checks when needed
- Support tenancy processes including sign-ups, viewings, and compliance
- Maintain communal areas and oversee contractors to ensure a safe, clean environment
- Build strong relationships with residents, providing advice and resolving issues
- Encourage and support community engagement and social activities within the scheme
What we’re looking for:
You’ll be someone who genuinely enjoys working with people and takes pride in delivering a great service. You might already have experience in housing, care, or a customer-focused role — or be looking to bring transferable skills into a meaningful environment.
We’re particularly interested in someone who:
- Has a good understanding of housing management or experience in a similar setting
- Is confident communicating with a wide range of people, including vulnerable residents
- Can balance empathy with professionalism when handling sensitive situations
- Is organised, able to prioritise tasks, and comfortable working independently
- Has experience (or an interest) in supporting residents with tenancy, wellbeing, or financial matters
- Is comfortable using IT systems and keeping accurate records
- Is flexible and willing to be part of a 24/7 rota, including sleep-ins or waking nights if required
- Speaks Asian language (desirable)
If you have relevant qualifications (such as A-levels or equivalent) and experience in housing or a related sector, that’s great — but just as important is your attitude and commitment to making a difference.
If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service:
This role requires of the successful candidate to complete an enhanced DBS check. An enhanced DBS check will show any spent and unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
The client requests no contact from agencies or media sales.


