People development manager jobs

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Job Structure

• Reports to: Director of Learning and Impact  

• Direct reports: Programme Leads, Programmes Coordinator

• Location: Haringey, with travel across London boroughs as required

• Hours: 40 hours per week (including 1 hour lunch break)

Benefits 

• 25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days) 

• Death in Service cover (up to 4x annual salary / fixed amount for part-time roles) 

• Enhanced sick pay 

• Eye care benefits for those using display screens 

• Up to £750 annual CPD budget to support your professional development 

• A dedicated wellness package promoting staff health and wellbeing 

• Team building and transformation days to strengthen collaboration and personal growth 

• Professional mentoring and ongoing supervision 

• A comprehensive induction and training programme to help you thrive from day one 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.   

Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.   

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.  

Our Programmes  

All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.  

Job Purpose 

Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.  

This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.  

Key Responsibilities  

Programme Leadership and Delivery  

• Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.  

• Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).  

• Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.  

• Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.  

• Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.  

• Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.  

Programme Quality and Impact  

• Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.  

• Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.  

• Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.  

• Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.  

• Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.  

Operational and Team Leadership  

• Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.  

• Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment. 

• Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.  

• Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.  

• Support implementation of Sister System's performance management systems and processes.  

• Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.  

• Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.  

External Partner Management  

• Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.  

• Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.  

• Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.  

• Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.  

Strategic Development and Business Growth 

• Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.  

• Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.  

• Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.  

• Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.  

• Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.  

Safeguarding  

• Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.  

• The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).  

Person Specification  

Essential – Knowledge & Experience 

• Significant experience in programme management, delivery, and coordination within the charity/social impact sector  

• Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines  

• Experience of line management and team leadership, including supervision and performance management  

• Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies  

• Experience in safeguarding and child protection, including handling disclosures and managing risk  

• Knowledge of the challenges faced by care-experienced young women and the care system  

• Knowledge of effective monitoring and evaluation approaches and impact measurement  

• Awareness of equality, diversity, and inclusion principles in service delivery  

Desirable 

• Experience working with vulnerable young people, particularly care-experienced individuals or young women  

• Experience in mentoring programmes or youth development initiatives  

• Experience working with trauma-informed and culturally responsive approaches  

• Experience of co-production or 'by and for' programme design with service users  

• Experience in qualifications-based programmes (e.g., accredited learning)  

Skills & Abilities 

• Excellent programme planning, coordination, and organisational skills with strong attention to detail  

• Strong analytical skills with ability to interpret data and use it to inform decision-making  

• Excellent written and verbal communication skills  

• Ability to manage competing priorities and work effectively under pressure  

• Strong relationship-building skills with ability to work collaboratively across teams and with external partners  

• Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures  

• Problem-solving skills with ability to adapt plans and respond to challenges  

• Ability to lead, motivate, and support a team, fostering a positive and reflective culture  

• Strong administrative and IT skills, including proficiency with databases and monitoring systems  

Personal Qualities 

• Passionate commitment to Sister System's mission of supporting care-experienced young women  

• Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice  

• Empathetic and non-judgemental approach to working with vulnerable young people  

• Resilient and able to manage emotional demands of the role while maintaining professional boundaries  

• Flexible and adaptable approach to changing circumstances and organisational needs  

• Commitment to continuous learning, reflection, and professional development  

• High level of integrity, professionalism, and accountability  

• Able to maintain confidentiality and handle sensitive information appropriately  

• You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based 

Other Requirements  

• Enhanced DBS check will be required for this role  

• Right to work in the UK  

• Willingness to work occasional evenings and weekends as required by programme delivery  

Safeguarding and Safer Recruitment  

Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.  

Equal Opportunity Statement 

Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know. 

Recruitment Process

The post will be advertised from 16th December 2025; applications will close on 12th January 2026. 

• First round of interviews will be 22nd January 2026,  

• Second round interview will commence from the week of 26th January 2025 

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

Are you an experienced communications professional passionate about using your skills to improve patient care? We’re looking for a creative, driven Communications and Marketing Manager to join our team. This varied role is ideal for a communications all-rounder with a flair for storytelling and a desire to take the next step in their career.  

You’ll play a key role in raising the charity’s profile and celebrating the difference we make for 1 million patients and 10,000 hardworking NHS staff atacross St George’s NHS Trust every year. Reporting to the Head of Communications and Marketing, you’ll plan, manage and deliver a wide range of projects, from brand and awareness campaigns to digital content, video and design.   

You’ll collaborate closely with our grants, arts, and fundraising teams to promote key programmes, and work in partnership with the NHS Trust’s communications team to engage staff and external stakeholders across hospital channels.  

This is an ideal role for someone looking to take the next step in their Communications & Marketing career, joining a friendly, hardworking and ambitious team. 

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:
 

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

​We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth. ​

Are you passionate about babies and young children having the best start in life? ​

​HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen. ​

​Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.​

Closing date for completed applications: 9 am Monday 15th December​

Task and interviews: At our office in Eynsham​ - date TBC

​Overview of role: 

The team:​

You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation. ​

​Work base and travel:​

​This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday). ​

Hours:​

This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day. ​

Benefits package:​

• Full time salary of £30,995.27, with opportunity for annual​ performance related pay increments​

• 30 days annual leave per year plus bank holidays​

• Flexitime hours and a flexible supportive approach to balancing work and life​

• Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)​

• Access to a pension scheme with a matched employer contribution of up to 6%​

• Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.

​​Job Purpose​

To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.​

​Key responsibilities​​

• Core HR processes​

• Work alongside the Head of People to develop and implement our approach to HR​

• Provide administrative support to the Board of Trustees​

• Core office management processes​

Core People processes​

• Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.​

• Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values. ​

• Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.​

• Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.​

• Manage HR retention periods for records and maintain accurate records​

• Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.​

• Provide accurate and detailed information to our Finance team to support monthly payroll. ​

• Provide timely and accurate reports and insights​

​Work alongside the Head of People to develop and implement our approach to HR​

• Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.​

• Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy​

• Optimising the use and impact of our digital HR system​

​Provide support to the Board of Trustees​

• Arrange and coordinate Board meetings and Annual General Meetings.​

• Work with the Chief Executive to prepare and circulate papers for Board meetings.​

• Coordinate the recruitment, onboarding and ongoing development and training of Trustees.​

• Liaise with Trustees, responding to requests for information.​

• Support the implementation of Charitable Governance processes and legal compliance​

​Core office management processes​

• Act as the primary contact for office visitors and mail​

• Organize and maintain office filing systems, both electronic and paper-based​

• Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability​

• Undertake routine health and safety responsibilities, including:​

• Weekly, monthly, and quarterly internal fire and legionella checks​

• Conducting H&S inductions with new staff​

• Supporting external contractors during visits​

• Maintain a tidy, welcoming, and safe office environment.​

​​Attitudes, behaviour and ​​values​

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary​

• Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings​

• Maintain clear and accurate records​

• Communicate effectively with partners​

• Comply with all organisational policies and procedures​

• Model HENRY values​

• Support own development through on-going reading, research and supervision​

This role requires a basic DBS check..

​Person specification

​Qualifications

​Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject

​Experience

​Essential:

• ​Proven experience working in a People/HR role
• Experience of conducting DBS/PVG checks and safer recruitment practices
• Experience with digital HR systems

Desirable:

• Designing and implementing HR systems and processes
• Previous involvement in health and safety checks and procedures
• ​Working with a charitable organisation supporting governance and the board of trustees
• Experience as a Company Secretary​

Knowledge

​​Essential

• Knowledge of core HR processes including recruitment
• Working knowledge of UK employment law
• Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems

​​Desirable

• Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
• Knowledge of UK GDPR and how to protect and manage data

​Skills and attitudes

Essential

• Strong motivation to contribute to HENRY’s work and commitment to organisational values
• Organisational and time-management skills, with the ability to prioritise competing tasks
• Strong written and verbal communication skills, with attention to detail
• Ability to handle confidential information with discretion
• Professional and approachable manner, with strong interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Strong organisational skills, able to work on own initiative and meet deadlines
• Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
• An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
• Willingness to undertake training

​

Fundraising Manager – Corporates and Trusts

£42,000 pro rata

Hybrid (office based in London Bridge)

Full or Part Time – Minimum 3 days a week up to 5 (flexible)

Bringing hope and help to the homeless.

Robes is a small but mighty charity tackling homelessness across Southwark and Lambeth. Working with over 600 volunteers, churches and community partners, we deliver life-changing services to vulnerable people on the streets.

In winter, we run emergency night shelters. Year-round, our Wednesday Club offers hot meals, showers and support. We provide up to six months of floating support to help guests secure sustainable accommodation and find employment or training.

We've generated around £1.9 million from private sector funding over seven years – evidence of genuine impact and donor confidence. Now we're entering an exciting growth phase. In 2027, we celebrate our 20th anniversary, presenting an incredible opportunity to expand our reach and attract new supporters.

Why Join

You'll work with a warm, values-driven team committed to tackling homelessness. Your fundraising directly enables us to provide shelter and hope to vulnerable people. This isn't a bureaucracy – you'll have real influence on strategy and growth. You'll build meaningful relationships with trusts, foundations, corporate partners and major donors, and you'll see the impact – meet someone who came off the streets, found employment, rebuilt their life. That's what you'll enable.

Our 20th anniversary in 2027 creates perfect momentum for campaign fundraising and corporate engagement. The Board is invested in growth. There's a genuine appetite for fundraising excellence and strategic expansion. You're joining at exactly the right moment.

About You

You're an experienced Fundraiser with a track record securing grants and managing relationships with trusts, foundations and major donors. You're strategic and thorough – you understand relationship-building, can write compelling applications, and articulate impact clearly.

The ideal candidate will have:

• A proven success in corporate and charitable trust fundraising, with a strong understanding of funder and donor expectations and a track record of effectively meeting them.
• Experience managing fundraising pipelines and meeting income targets.
• Strong relationship-building and stewardship skills.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to craft compelling cases for support or to communicate the impact of interventions.
• The ability to present complex information in the most appropriate format tailored to the specific audience.

The Role

You'll lead fundraising strategy across multiple income streams, focusing on trusts, foundations, corporate partnerships and major donors. You'll manage the full fundraising cycle from research and relationship-building through stewardship.

Reporting to the Chief Executive, you’ll execute our new fundraising strategy, support our growth plans, research funding opportunities, write strong grant applications, manage a pipeline of major donor prospects, plan our 20th anniversary campaign, and provide quarterly progress reports.

With three days a week focused on foundation and corporate partnerships work, a full-time role would typically include one day on legacy work and one day on community events.

You bring at least three years' fundraising experience, ideally in a charity setting. You're skilled at grant writing, relationship management and strategic planning. You have excellent communication, organisational and interpersonal skills. You're proactive, flexible and genuinely motivated by mission.

What We Offer

Competitive salary plus 25 days holiday, pension contributions and flexible working. You'll be part of a warm team with direct access to leadership and real influence over strategy. You'll work for an organisation with proven impact as well as:

• Employee Assistance Programme
• Bi-monthly team reflective practice
• 2 volunteer days annually (pro-rata)
• 25 days annual leave (pro-rata), increasing annually up to 30 days
• An additional day of paid leave for your birthday
• Maximum of an additional day a year paid leave if moving house
• Full salary if on jury service

If you're passionate about tackling homelessness and using your skills to create real change, we'd love to hear from you.

Please the full job description on the application page to learn more about the role and key selection criteria.

Apply now with CV and a Covering Letter addressing the key selection criteria.

Deadlines

Applications close midnight on Monday, 12th of January.

First round interviews will be held on Friday, 16th of January.

Closing Date: 7 January 2026
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington
Hours:  37.5 hours per week
Salary:  £37,627 - £41,363 per annum
DBS Requirement:  Basic Check

Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?

Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.

About the Role

As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:

· Captivate our community

· Raise essential income

· Elevate our public profile

From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.

What you will bring:

We’re looking for someone who is:

· Experienced in managing successful fundraising or mass participation events

· Experienced in people management

· Driven by targets and thrives on exceeding expectations

· Inspirational in leading and motivating teams

· Creative in developing new ideas and opportunities

· Skilled in stakeholder engagement and relationship building

Why Birmingham Hospice?

· Be part of a supportive, inclusive values-driven, charity where your ideas are valued

· Enjoy a generous benefit package

· Make a real difference in people’s lives

To find out more about this exciting opportunity, please visit the jobs portal on our website.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

Apply now and lead events that truly matter.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Salary: £46,000 per year Contract Type:

Permanent Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Chiara De Luca, Head of Impact, STEM Pathways

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 9 January via the Workable link. Your covering letter should outline:

● Your motivations for applying to Mission 44

● How this role fits into your career plans

● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

Mission 44 supports young people to boost aspirations, achieve academically, and provide resources and industry exposure to access great STEM (Science, Technology, Engineering, and Mathematics) careers. Our motorsports engagement strategy, which sits under our global STEM strategy, seeks to accelerate sector-wide change in motorsport within the next three years. It leverages Mission 44’s convening power and our MSc Motorsports Scholarship programme to deliver measurable change across employers and increased access for young people from all underrepresented backgrounds to exciting roles in motorsports.

As the Senior Impact Manager, Motorsports Engagement, you will play a crucial role in developing and maintaining strategic relationships with motorsports employers to support young people from underrepresented backgrounds into early career opportunities. Working closely with Formula 1 and its teams, as well as a broader network of STEM-related organisations across the UK, US, and Brazil, you will lead collaboration efforts to influence inclusive recruitment and retention practices in motorsports, and enhance career access and progression. With a strong external focus, you will also support Mission 44’s fundraising goals, representing the organisation at high-profile events, stewarding key corporate accounts, and helping secure investment in our programmes and mission.

We’re looking for someone passionate about influencing employers, building consensus and using it to drive action. You’ll be highly organised, resilient, adaptable and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together.

ROLES AND RESPONSIBILITIES

DELIVERY OF MOTORSPORTS ENGAGEMENT STRATEGY (70%)

• Play a key role in the development and execution of Mission 44’s new Motorsports strategy, to create access opportunities for young people from underrepresented backgrounds within STEM sectors, particularly motorsports.

• Build trusted relationships with key motorsport employers and stakeholders, including F1, F1 teams, FIA, and relevant STEM employers, to drive sector-wide change, focusing on increasing demand for underrepresented talent, adoption of inclusive recruitment practices, and awareness of Mission 44’s work and impact.

• Apply and continually improve the convening strategy and toolkits to Mission 44’s STEM work, helping determine when and how convening can most effectively support our goal of inspiring and supporting young people (aged 14–30) in the UK and US to access careers in STEM and motorsport.

• Collaborate with the Engagement Directorate, nonprofit partners and corporates to design and deliver high-impact STEM career experiences at Formula 1 races and other key events - some of which will be international - ensuring alignment with Mission 44’s objectives and offering young people meaningful exposure to career pathways.

EXTERNAL REPRESENTATION AND ENGAGEMENT (20%)

• Represent Mission 44 at Motorsport industry events, donor meetings, clearly articulating our global mission and impact with tailored messaging for each audience.

• Support cultivation and stewardship efforts as requested by the Engagement Directorate, engaging prospective donors and prioritising meetings that deliver the greatest strategic value.

• Advocate for Mission 44 at high-profile events and stakeholder meetings, championing greater industry engagement and driving impact.

• Support our storytelling and communications efforts to highlight success and progress while spotlighting challenges to potentially shape future advocacy.

MONITORING AND LEARNING (10%)

• Support the Head of Impact, STEM Pathways and the Head of Strategy and Learning to collect key impact data.

• Contribute to evaluation processes, seek and develop opportunities to raise awareness of Mission 44’s work to create early career pathways for young people.

• Assist with annual reporting and provide input into fundraising and communications materials where relevant.

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Experience working in the motorsports sector and/or F1, with a strong network of connections. 

• Knowledge of inclusive recruitment and retention practices.

• Strong understanding of early career pathways into STEM careers, particularly into the motorsport sector, and of barriers to access for people from underrepresented backgrounds.

• Strong expertise in programme design and implementation.

• Outstanding project management and organisational skills, with the ability to drive initiatives from concept to execution, including organising events and convening workshops in an inclusive and equitable way.

• Excellent relationship management and communications skills, with the ability to engage and influence senior stakeholders across corporate, education and nonprofit sectors.

• Experience in building coalitions to meet collective goals. 

• Experience in producing compelling reports and presentations to demonstrate measurable evidence of change.

DESIRABLE

• Experience working in international settings.

• Experience working with non-profit organisations, grantmaking foundations, or educational institutions.

PERSONAL QUALITIES  

• Passionate about creating opportunities in STEM/motorsports for young people.

• Highly collaborative and adept at building and maintaining relationships with a wide range of internal and external stakeholders. 

• Resilient with demonstrated ability to work in a fast-paced environment; the post-holder should be comfortable with change and uncertainty.

• Highly organised.

• Strategic with a strong personal commitment to learning and improvement.

• Possesses cultural sensitivity to work respectfully and effectively in different  settings.

• Ability to work independently and also as part of a dynamic team; self-motivated and proactive. 

• Committed to embedding the values of equity, diversity, and inclusion in all aspects of work.

• Creative and solutions-oriented, with the confidence to share bold ideas.

We are looking for a Norwich Project Manager who can inspire and energise businesses to take meaningful action that meets the needs of communities across Norwich.

You’ll be a highly motivated, approachable self-starter with the ability to engage a wide range of stakeholders, spot opportunities, and turn ideas into impact. In this role, you’ll work directly with communities to deliver and manage a variety of projects that make a real difference.

This is a home-based role with a hybrid approach, requiring regular travel within Norwich for in-person meetings.

Salary: Professional Level 4 - £27,945 per annum 

Closing date: 27 January 2026 (midnight)

Interview dates:

• First interview (with task): Monday 9 February 2026
• Second interview: Tuesday 17 February 2026

Refuge Team Leader - Permanent, Workplace based

Salary: £26,520 rising to £27,030 on successful completion of probation
Location: Torfaen

Hours & working Pattern:

• 35hrs per week (full time) 
• Monday to Friday the shifts are either 9-16.30, 10.30 – 18.00 or 11.30 – 19.00
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   

Purpose of the post: To provide assistance in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence

Specific Responsibilities

As a senior member of the team, support the Refuge support service coordinator  to plan, deliver and evaluate high quality, trauma informed, person led services across Torfaen

Lead the refuge team to enable women and children supported by the refuge services to achieve meaningful and impactful outcomes, led by them.

Line management responsibilities including supervisions, 360’s, inductions for the refuge team (staff, volunteers, and students). 

Carry a smaller case load of single women and families.

Oversee rotas for refuge staff and make sure the refuges are adequately staffed at all times.

Work collaboratively with Community Coordinator to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.

Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions and external opportunities

To oversee operational Health & Safety requirements within refuge services

To oversee housekeeping, maximise refuge occupancy and facilitate room turnarounds in a timely manner

Ensure accurate and timely records are maintained in relation to all aspects of the service, including inputting information into our Information Management System.

Assist with routine audits including our database recording system and developing improvement plans where appropriate

Identify training needs following audits, supervisions, observations etc, and co-ordinate training for the team.

Lead regular Refuge Team meetings and participate in Torfaen full team meetings

Support the Coordinator and Service Manager in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services

Attend core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA).

Support the refuge team to when appropriate signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.

Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.

A current valid driving licence, access to a car and insurance covering business use is essential.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances. 

Closing date:30th December 2025
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters.

Reporting to the Director of Income Generation & Housing, you will:

• Take strategic ownership of Life’s fundraising strategy and ensure its successful delivery.
• Lead and inspire the fundraising team, embedding a culture of collaboration and innovation.
• Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement.
• Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations.
• Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns.

About You:

We’re looking for someone who is:

• Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth.
• Innovative: Skilled in developing creative proposals and pitches that win hearts and minds.
• Collaborative: Able to work across teams and build strong relationships internally and externally.
• Values-driven: Committed to Life’s mission and able to champion our ethos in all fundraising activities.

Essential skills and experience include:

• Leadership of fundraising teams and strategy development.
• Expertise in major donor fundraising and supporter stewardship.
• Strong communication and presentation skills.
• Knowledge of compliance with fundraising codes and GDPR.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

Information about the role: 

For further information, please see the job description on our website. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week

Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Fundraising Relationship Manager

Hours: 30-35 hours to be discussed. Overnight travel required occasionally
Annual leave: 28 days annual leave plus Bank Holidays (FTE)
Pay: £33-40,000 FTE depending on experience.
Location: Home-based, England. The North West and the Midlands are of particular interest - however, other areas could include: North East, Yorkshire and the Humber, East of England, South East, London and Wales
Closing: Midnight, 11th January 2026.
 

What you'll do

We’re looking for a Fundraising Relationship Manager to nurture and grow a portfolio of corporate partners, identify new opportunities, and help shape our exciting Gaming for Good work. Whether you’re an experienced fundraiser or you bring transferable skills from sales, account management or marketing, you’ll play a key role in securing income that directly benefits thousands of children each year.

You’ll build warm, purposeful connections, create tailored, compelling proposals, and provide inspiring updates that keep supporters engaged and motivated. This role is perfect for someone who loves meeting people, spotting potential, and telling stories that bring our mission to life.

About you

We’re open to applicants who are new to fundraising but have excellent communication skills, creativity, strong organisational habits, and a genuine passion for what we do. You’ll work from home, with occasional travel to meet supporters and visit our programmes, supported by a friendly and collaborative team spread across the country.

About The Country Trust

The Country Trust is a growing, energetic charity helping children in disadvantaged children connect with the land that sustains us all. Through food, farming and countryside experiences we provide opportunities that build confidence, curiosity and real-world learning that can transform their futures. 

Closing: Midnight, 11th January 2026.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

The salary for this role is £23,581.58 a year and a market supplement of £2,000 a year will also be added to this role.

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

For more information about the role’s responsibilities, and the skills and experience required please visit our website.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will:

· Be commercial

· Have a can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player with a strong work ethic

· Have excellent accuracy and attention to detail.

· Be proficient in the use of Microsoft Office.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 23 December 2025.

Head of Human Resources

We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.

You will be working for a charity that transforms the lives of care-experienced young people. Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.

Position:  Head of Human Resources

Location: Hybrid – London Waterloo office
Salary: Up to £45,000 per annum (pro rata to 3 days per week)
Contract: Permanent
Hours: 22.5 hours per week (3 days)
 

Closing Date: Sunday 18th January 2026 at 11.59pm

About the Role

The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.

By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people we serve.

This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.

Main Duties and Responsibilities

• Lead Learning & Development and wellbeing initiatives
• Oversee Equality, Diversity and Inclusion practice
• Provide expert HR advice to managers
• Manage HR data, reporting and workforce insights
• Support reward, recognition and induction processes
• Act as main contact for external HR support
• Lead on HR policy and Health & Safety (excluding safeguarding)

About You

You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.

You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.

Experience, Qualifications and Skills

Essential:

• Experience of managing an HR function
• Experience of developing and implementing HR processes and initiatives
• Up-to-date knowledge of employment law and risk management
• Excellent written and verbal communication skills
• Budget management experience
• Ability to manage multiple priorities and work to deadlines

Desirable:

• CIPD Level 7 or equivalent
• Experience working with vulnerable young people or in the charity sector

If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.

You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.