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 About the role

As Philanthropy Assistant Coordinator, you will play a key role in growing and stewarding Restless Development's community of individual supporters. You will focus on UK-based major donors and small family trusts and foundations giving between £1,000 and £50,000, while also supporting our wider individual giving programme and fundraising events.

Working closely with the fundraising teams, you will identify and research new prospects, manage a portfolio of existing donors, produce compelling donor communications and help deliver engagement opportunities such as appeals, match-funding campaigns and donor events. You will also ensure donor information is accurately maintained on our databases.

This role would suit someone at the start of their fundraising career who is eager to learn about philanthropy, with excellent people and organisation skills. You will get hands-on experience across research, relationship management, writing, events and data, with training and support from an experienced team.

Key responsibilities:

Prospecting, cultivation and stewardship 

• Research potential new major donors and small family trusts and foundations, using online tools, public sources and our networks, and write clear prospect profiles.
• Oversee the prospect list and pipeline, qualifying and prioritising prospects, planning next steps and moving relationships forward.
• Manage a portfolio of 15+ existing donors, keeping a simple stewardship plan for each so they receive timely, personalised communications.
• Arrange donor meetings, calls and visits, and prepare briefing notes, meeting notes and follow-up actions.
• Help set up and grow a champions network of former Restless Development staff, volunteers and advocates who want to stay involved and raise funds for our work. 

 Donor communications 

• Draft high-quality, engaging content for major donors and small family trusts, including a regular supporter newsletter, fundraising pitches and proposals, and tailored impact updates and reports.
• Keep a calendar of donor communications so newsletters, updates, reports and application deadlines are delivered on time.
• Work with programme and communications colleagues to gather stories, photos and data that show the impact of donors' gifts.

Engagement and giving opportunities

• Work with the events team to organise major donor trips and networking events, from guest lists and invitations to on-the-day logistics and follow-up.
• Help to deliver match-funding campaigns and emergency appeals, including messaging, tracking gifts and thanking supporters.
• Support school triathlons (May - June) and other community fundraising events when needed.

Data Management

• Keep accurate, secure and up-to-date records of donors, prospects, gifts, interactions and next steps in our Customer Relationship Management (CRM) software, including follow-up from meetings and events.
• Record pledges, regular gifts and Gift Aid accurately, and work with the finance team to reconcile donations.
• Make sure information about donors is handled in line with General Data Protection Regulation (GDPR) and our data protection policies.
• Produce high level reports on income, pipeline and activity for the team.
• Check that information about our philanthropy work shared online is accurate and up-to-date.

Other

Job title: Philanthropy Assistant Coordinator

Location:
UK-based, ideally London (hybrid working available) 

Salary: £26,564 per annum

Preferred start date: As soon as possible

Length of contract: 1 years fixed contract

Reports to: Senior Partnerships Manager

Expected travel: Regular travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.

Skills and experience

Essential

• Excellent written communication skills, with the ability to write clearly and persuasively for different audiences.
• Confident verbal communication and interpersonal skills, with the ability to build rapport with a range of people.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• High attention to detail and a commitment to accuracy.
• Good research skills and the ability to summarise information clearly and concisely.
• Competence in Google Workspace, including word processing, spreadsheets and email.
• Willingness to learn new systems, including a CRM database, with training provided.
• The ability to work collaboratively as part of a team and to use initiative.
• A commitment to Restless Development's mission and values and to youth-led change.
• Must have the right to work in the UK.
• Willingness to work occasional evenings and weekends and to travel within the UK and overseas (time off in lieu will be granted). 

Desirable

• An interest in international development, youth leadership or the non-profit sector.
• Experience in fundraising, sales, customer service or events.
• Experience of using a database or CRM system such as Salesforce.
• Experience of creating content using design or marketing tools such as Canva or Mailchimp.