People manager jobs in mumbai, maharashtra
We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.
This is a 25 hour a week fixed term position until July 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.
With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.
We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.
The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.
We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.
One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.
How you will make a difference
As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:
- Meet the aims and objectives of our 2025-30 strategy.
- Are strategically aligned with the needs and expectations of our four founding charities.
- Deliver for all stakeholders, including funding partners and beneficiaries.
In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.
I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.
To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
The Role: We are looking for someone with a strong track record in financial management and compliance, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.
Please download the attached Job description to read more. We look forward to recieving your application!
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Cover Letter (no more than two sides of A4) should clearly demonstrate how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification (see attached job pack). Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever
possible.
The client requests no contact from agencies or media sales.
Do you have a passion for delivering training that really makes a difference?
At PWSA UK, we support individuals and families affected by Prader-Willi syndrome (PWS), a rare and complex genetic condition. With the right support, people living with PWS can lead safer, fuller lives. That’s why we’re developing specialist training for professionals in health, social care, and education.
PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi syndrome (PWS).
PWS is a rare genetic disorder that affects multiple aspects of a person's health and behaviour. Due to the complexity of the condition, specialised training for social care, health and education providers is essential to ensure proper support, care, safety, and quality of life for individuals with PWS.
We are looking for an experienced training manager who can lead our external training to make a real difference to the quality of care and support provided for people living with PWS.
We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health, education and social care provision to develop and deliver external training for a range of service providers.
This is a new role with PWSA UK with opportunity to scope and develop PWS specialist training and increase our impact.
If you are skilled in developing and providing training and engagement activities to diverse audiences in a professional and collaborative way we would love to hear from you.
The role is for 3 days a week, is home based and you will need to be able to travel throughout the UK.
The client requests no contact from agencies or media sales.
Premier League Stadium Fund Technical Manager
£38,000 - £48,000 per annum (dependent on relevant experience and skills) plus generous benefits
The role will be home-based, but geographically will be required to cover clubs and leagues. Regular travel to clubs’ stadiums will be required, as well as occasional travel to our office at Wembley Stadium in London.
We currently have a vacancy for a qualified construction project manager to join the Premier League Stadium Fund as a Technical Manager to support the Stadium Accreditation Programme and to lead on the technical/construction aspects of Premier League Stadium Fund grant projects.
About the Premier League Stadium Fund
The Premier League Stadium Fund, fully funded by the Premier League and administered by the Football Foundation, provides capital grants to improve stadium facilities for players, supporters, and officials. It supports clubs across the football pyramid, including those in the National League System (Steps 1–6), Women’s Football Pyramid (Tiers 1–4), and clubs promoted to the English Football League. The fund covers ground-grading requirements and includes a Club Development Fund to help clubs grow and improve sustainability.
About the Football Foundation
Over the past 22 years, the Foundation has awarded over 23,000 grants worth £877 million to improve grassroots football facilities across England. With record investment this year, it remains committed to ensuring everyone has a great place to play—regardless of gender, race, disability, or location.
The role
Working as part of a team of Technical Managers, you will support our Stadium Accreditation Programme and will lead on the technical/construction aspects of Premier League Stadium Fund grant projects.
You will support the Stadium Accreditation Programme by helping establish new ways of working following the initial assessment of approximately 1,000 stadiums across England and Wales. You will have responsibility for a set of leagues and clubs across the Midlands and the East of England and you will work with them to ensure their compliance while also delivering against the objectives outlined within the new Premier League Stadium Fund Facilities Strategy.
You will be responsible for the scrutiny of the technical/construction aspects of Premier League Stadium Fund grant applications and ensuring the successful completion of new and improved stadium facilities. As part of this process, you will provide professional advice and guidance to applicants to assist with the development of capital projects, within the National League System (NLS) and Women’s Football Pyramid (WFP).
You’ll support clubs in addressing Stadium Accreditation findings, assess their grant applications, and oversee funded projects to ensure construction is completed on time and to plan.
What are we looking for?
You’ll need a construction-related degree or professional qualification (for example RICS, CIOB, RIBA or equivalent), or the equivalent experience in a construction management or technical role. You’ll have expertise in construction processes, and experience of delivering facilities from inception to completion. Experience in sports facility construction is desirable but not essential.
You’ll need excellent people skills, with the ability to engage stakeholders at all levels and handle challenging situations confidently. Strong organisation, attention to detail, and sound decision-making are essential. You should also be adaptable and open to new technologies to help drive ongoing improvements in the Premier League Stadium Fund and Stadium Accreditation programme.
For more details about the role and full person specification, please download the recruitment pack.
What can we offer you?
The salary band for this role is £38,000 - £48,000 per annum, dependent on relevant skills and experience.
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is 17:00 on Sunday 15 June 2025.
Interviews are expected to take place in on 23 / 24 June 2025.
PR Manager
Home based, remote working
£37,000 - £40,000 pa plus excellent benefits
35 hours per week
As one of two PR Managers, you'll be the key point of contact for all PR communications, helping to develop and execute forward-thinking PR plans and strategies. Responsible for implementing and managing a proactive PR activity schedule, you’ll craft compelling content to entice journalists and the media to support our work. Responding reactively to requests the charity receives.
Championing best practices in PR, you’ll drive effective, integrated campaigns across the UK, ensuring a cohesive approach to both traditional and digital media.
Diving into projects such as Deaf Awareness Week, our ‘It does matter’, access to Ear Wax removal services and major healthcare campaigns, you’ll raise awareness of the barriers facing the 18m people who are deaf, have hearing loss or tinnitus, getting these issues on the national agenda, starting conversations around hearing health.
You'll also be celebrating inclusion, working the UK's biggest TV shows, and campaigning for equal access to healthcare.
You will be responsible for:
• Coordinating our PR content calendar, creating and curating inspiring and shareable materials that resonate with our target audiences,reporting on performance against KPIs and making recommendations for continuous improvement.
• Managing media and stakeholder relationships, ensuring timely, engaging, and brand-appropriate responses to queries and feedback.
• Acting as the first point of contact for reactive media inquiries, providing prompt and effective responses to manage and shape media coverage.
• Overseeing PR project management for campaigns, collaborating with colleagues across the MarComms team.
• Championing PR best practices. Advising and assisting teams, applying insights from performance analysis to ensure all PR content is designed to maximise reach, engagement, and impact.
• Conducting media monitoring and PR analysis to identify trends and reputational issues.
• Tracking the success of PR initiatives, providing feedback to project teams on effective strategies and areas for improvement.
• Working with our Stories and Celebrity Managers to identify and engage new case studies and high-profile individuals, and deliver impactful stories or celebrity-led campaigns.
• Share success and media coverage across RNID, working with the Internal comms team to celebrate and show the value of PR and involve the whole organisation in our work
• Supporting spokespeople from across RNID, case studies, celebrities and influencers with high profile media interviews including developing media briefings and key messages and providing feedback
• Play a key role in the PR & Comms team, ensuring that PR, social media, celebrity and storytelling works together to deliver maximum impact
You will have experience of driving forward and managing a PR function and possess a thorough understanding of how various PR channels function and how content is best delivered, staying current with industry trends.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We are a remote working organisation, with colleagues based across the UK and NI. We come together in person for our Staff Summits. We know our colleagues have responsibilities outside work which is why we offer a sector-leading flexible working policy to all our staff from day one.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 10 June 2025.
Interview dates: 25 and 26 June 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Job Description and Person Specification
Reporting to: Head of Trusts and Foundations
Location of work: Remote, with some requirements to travel to our London office (monthly team meetings + around 4 ad hoc days across the contract length)
Contract type: Full-time, 35 hours per week, although 3 or 4 days per week will be considered. The role may require occasional evening and weekend work.
Contract Length: Initial 6-month contract with potential to be made permanent.
Salary: £37,500
JOB PURPOSE
We are looking for a Trust and Foundations Manager to join our ambitious and friendly team, initially for a six-month contract. We are seeking to grow our funding partnerships, with a team focus on multi-year and £50,000+ grants. The successful candidate will have a particular focus on researching, cultivating and applying to new prospects. We are looking for someone with excellent writing and interpersonal skills to join our dynamic and passionate team to fight child hunger and unlock opportunities for the next generation.
KEY RESPONSIBILITIES
New business
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Prepare, compile and submit high quality funding proposals and budgets in accordance with timetables and application criteria, with a particular focus on larger, multi-year and project funding opportunities.
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Develop cultivation pathways for potential funders, including creating tailored engagement plans for high level donors, arranging school visits, attending key meetings (or briefing senior stakeholders) and delivering presentations to secure their support.
Account management
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Successfully manage relationships from your own portfolio of trusts and foundations, ensuring timely reporting and effective communications.
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Champion the interests of trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved.
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Support the team to deliver strategic, multi-year partnerships and to steward key funders.
General
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Maintain accurate financial, performance and account management records via Salesforce.
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Work with the Head of Trusts & Foundations to support the forecasting of income from current and potential donors.
Please find attached our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Shortlisting - w/c 9th June
Interview 1 - 16th and 17th June
Interview 2 - 20th June
All interviews will be held online via Teams.
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges.
We are looking for a hands-on Product Manager to lead the delivery and ongoing development of Assemblis - a hugely ambitious global platform to strengthen community-led decision-making - as it moves from a working prototype to a fully fledged product used by community groups worldwide.
The period from 2025 to 2026 presents a unique opportunity to scale the use and impact of Assemblis around the COP30 UN Climate Conference—set to take place in the Amazon at the end of 2025—by leveraging strategic relationships, including key support from the Brazilian government.
About Assemblis
Assemblis will support communities across the world to run community gatherings, deliberate on shared challenges, and make collective decisions. The platform combines step-by-step guidance, storytelling features and data aggregation, enabling community groups to deliberate meaningfully, share their insights and connect with each other. Our vision:
A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
Assemblis will support people to deliberate on challenges and act together in their communities, whilst building a global picture of citizen needs, actions and solutions, which will inform global decision making. One of the ways it will do this is through the Global Citizens’ Assembly - a permanent institution that Iswe and partners are building.
A Global Citizens’ Assembly for COP30 to be launched in Brazil in November is the key opportunity to pilot Assemblis. We are about to test a minimum viable product (functional prototype) with small sets of global users, and are looking for someone who can lead the iteration process, with the goal of an alpha launch in Climate Week in September.
Assemblis’s vision - A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
About the role
You’ll take a user-centred approach to shaping the product, balancing strategic vision with on-the-ground experimentation. You’ll lead, and help to build, a small, agile team, currently a developer, researcher/product designer and data specialists, working closely with a wider team of deliberation specialists, content creators and a strong network of global partners.
You will play a key role in defining the roadmap, testing features with real-world users and ensuring Assemblis becomes a powerful, trusted tool for citizen-led change.
We are open to full-time or part-time applicants, depending on experience and availability.
Main duties
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Lead product delivery: Own the product vision and roadmap, ensuring features meet user needs and align with organisational goals.
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User-centred design: Champion a user-first approach through ongoing testing, feedback loops, and engagement with a diverse global user base.
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Team leadership: Lead and support a small cross-functional team; identify and recruit additional roles as needed.
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Technical direction: Work with developers to make key decisions on technology architecture, infrastructure, and tools, ensuring scalability and sustainability.
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Stakeholder collaboration: Work closely with Iswe’s internal leads to ensure strategic alignment, and global partners (civic groups, movement partners, and research collaborators) to incorporate their needs into the platform.
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Governance and data: Embed deliberative values in product choices, including data ethics, privacy, accessibility, and transparency.
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Business model development: Support the development and testing of a sustainable income-generating model for Assemblis, while ensuring accessibility and alignment with Iswe’s mission.
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Agile processes: Implement lightweight product management processes (e.g. sprints, prioritisation frameworks, documentation) to maintain momentum and clarity.
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Working in the open: Publish regular blog/weeknotes content to communicate about the work to ensure transparency and inspire healthy criticism and collaboration.
About you
This role will suit you if you are a decisive leader who is excited by the potential of civic tech to deepen democracy and empower communities. But you must also be a doer - ready to take responsibility for getting things done, while you grow the team. You might come from a digital agency, a startup, a civic organisation, or a product-led nonprofit. What matters most is your ability to lead with empathy, think strategically, and build things that work.
Essential skills and experience
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Strong product management experience in digital platforms, tools or services
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Passion for civic technology and democratic innovation
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Good knowledge of the technologies shaping deliberative democracy, such as facilitation tools, decision-making platforms, participatory budgeting systems, emerging AI tools, etc.
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Creative and bold; willing to listen to competing opinions, ask questions and raise healthy challenges
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Self reflective; able to give and receive feedback well
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Experience managing or collaborating with cross-functional teams
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Excellent communication skills, both internally and externally
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Able to be an ambassador for the product, speaking persuasively to partners and stakeholders
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Ruthless and pragmatic prioritisation and strong project management skills
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Comfortable working in a startup-style environment (adaptable, proactive, solutions-oriented)
Desirable skills and experience
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Experience building online tools or platforms
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Experience working with global, multilingual, or underserved communities
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Familiarity with accessibility and inclusive design principles
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Understanding of data governance, privacy, and ethics in civic platforms
Salary, Benefits & Working Conditions
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Salary: £55-70k per annum, depending on experience
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Hours: Full-time or part-time (minimum 4 days/week); UK adjacent hours
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Location: Remote (occasional UK in-person meetups)
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Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave
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Pension: Statutory employer contributions (currently 3%)
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
How to Apply
Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.
Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Iswe is a social impact foundation exploring how to put people at the heart of political and social decision-making to address some of society’s greatest challenges.
Behind powerful democratic innovations is a need for robust financial systems. We are looking for a proactive and detail-oriented Finance Manager to oversee financial operations, manage reporting, and help us build strong systems as we grow.
You’ll work closely with senior leadership, external accountants, and funders to ensure that financial planning supports programme delivery and strategic goals. This is a key role for someone excited by the opportunity to help shape an ambitious and values-led organisation.
Key Responsibilities
Financial Planning and Management
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Lead day-to-day financial operations and controls
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Develop and manage financial reporting systems
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Produce monthly management accounts and forecasts
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Support budgeting and reforecasting processes
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Prepare the annual financial report with external accountants
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Ensure compliance with audit and reporting standards
Grants and Income
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Provide accurate forecasts and financial information for fundraising bids
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Track income from funders and issue/manage invoices
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Ensure clear reporting on restricted and unrestricted funds
Payments and Payroll
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Process payments to contractors, suppliers, and partners
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Oversee payroll payments
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Reconcile accounts and maintain accurate financial records in QuickBooks
Internal Systems and Support
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Refine internal workflows to improve clarity and timeliness of financial information
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Maintain up-to-date financial documentation, receipts, and records
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Support supplier management, compliance tracking, and finance-related admin
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Communicate financial insights to support internal planning and delivery
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Act as point of contact for accountants, funders, and financial stakeholders
Essential Skills and Experience
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Minimum 5 years' experience managing finances in a charity or non-profit
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Strong understanding of financial systems, reporting, and controls
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Experience managing day-to-day accounting and overseeing restricted/unrestricted funding
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Familiarity with grants management and funder reporting
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Strong communication skills with the ability to advise senior leadership
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Ability to build and manage funder relationships
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High attention to detail and accuracy
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Proactive and self-motivated; able to work independently
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Strong IT skills and experience with financial software
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Alignment with Iswe’s mission, values, and commitment to transparency and equity
Desirable
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Professional qualification (e.g. ACCA, CIMA, ACA)
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Experience using QuickBooks
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Experience working in a start-up or scaling organisation
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Knowledge of deliberative democracy, such as citizens’ assemblies
Salary, Benefits & Working Conditions
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Salary: £40–45k per annum, depending on experience
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Hours: Full-time, but open to part-time (minimum 4 days/week)
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Location: Remote, with flexibility around UK-adjacent working hours
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Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave
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Pension: Statutory employer contributions (currently 3%)
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Other: 6-month probation period. The right candidate will have the opportunity to shape this role and grow into a leadership position as Iswe develops
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
How to Apply
Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.
Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.
The client requests no contact from agencies or media sales.
The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.
If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.
Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).
You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.
You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.
Please refer to the job description and person specification for more details of the role.
This is a part-time post for 28 hours per week. Some overtime work may be required and a flexitime system is in place.
This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Fundraising Manager
Salary: Manager Level 1 – £37,565
Contract type: Permanent
Hours: Full Time (typically 09:30-17:30, with flexibility)
Location: Elephant & Castle, London / remote
Responsible to: Director of Fundraising, Marketing, and Communications
Application Deadline: 5pm 27 June
Interview Dates: 1st round interviews: 8 & 9 July
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).
You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.
At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders. Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as finalists for the Third Sector Fundraising Team of the Year in 2022.
Your role will focus on:
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Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.
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Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.
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Leading engagement activities including funder and prospecting events and funder experiences.
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Ensuring strong reporting and impact measurement for our funders.
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Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.
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Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.
This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.
Key responsibilities
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Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting, and strong funder retention.
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Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.
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Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.
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Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.
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Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.
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Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.
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Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.
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Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.
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Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.
Person specification
We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.
Essential skills and experience:
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Excellent relationship management skills, with experience stewarding funders or clients
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Strong bid and proposal writing skills, with the ability to produce clear, compelling content
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Proven ability to research, assess, and qualify new prospects
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Ability to provide timely, well-crafted funder communications and updates
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Experience in creating and delivering funder volunteering and engagement activities.
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Highly organised and comfortable managing multiple projects and deadlines
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Strong attention to detail, particularly in maintaining records and reporting
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Confident communicator with strong written and verbal skills
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A collaborative approach and willingness to work cross-functionally
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Proactive, self-motivated, and solutions-oriented
Desirable skills and experience:
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A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background
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Experience working in fundraising across multiple income streams
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Familiarity with funder reporting requirements and impact measurement
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Experience with high-net-worth individual giving or corporate partnerships
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Understanding of Hatch’s mission and commitment to equity
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Experience using CRM systems and project management tools (e.g. Salesforce, Monday)
This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for collaboration, meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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38 fully flexible holiday days (including the 8 UK bank holidays) in 2025
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Paid time off for dedicated learning and development opportunities
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Access to Hatch programmes and events free of charge
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L&D Learning Platform - Access Learning
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Employee Assistance Programme - Health Assured
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Team Days/get togethers
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Four days per year paid time off to volunteer
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Four Wellbeing days per year
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Employee pension scheme - Salary Sacrifice Scheme
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Enhanced parental leave
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Cycle to Work Scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
To Apply
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
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What excites you about Hatch as an organisation and about this role in particular?
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Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.
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What would you do in this role that would really make an impact?
Please note we are only able to accept applications from candidates who have the right to work in the UK. In addition, we only accept applications via the portal which is accessible on our website.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development
Closing date: 29 May 2025
About the role
SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.
As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.
You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.
Your key priorities will include:
- Increasing bid capacity within the Business Development team to obtain more funding.
- Supporting the growth of SignHealth’s commercial consultancy services.
- Assisting in the business development of our social care services.
You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.
Do you have proven track record in securing income from government and statutory bodies?
Do you have demonstrated success in leading proposals, tender bids, or grant applications?
Do you have strong project management, relationship management and stakeholder engagement skills?
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
To Apply
If this sounds like a position you would be interested in, please apply today!
To apply, please use our online application form.
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Newcastle (or surrounding areas) for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
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OTE £43,000.
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Permanent and full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in Newcastle (or surrounding areas).
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Home based with some travel to schools and colleges in your region.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
The purpose of this role is to increase the fundraising capability of The Vitiligo Society and secure the income we need to deliver our support to those affected by vitiligo. It is part of our new fundraising strategy.
Reporting to the Charity Director you will take the lead on establishing a fundraising programme. You will also support our community and membership fundraising, recruiting and supporting volunteer fundraisers and helping to improve and maintain our membership & donation processes.
This job could be for you if you have fundraising experience and are pro-active, organised and motivated to try new things and contribute ideas.
You will be joining a successful charity and bring your skills to an often unacknowledged but truly important cause in a friendly and supportive team environment.
Our Mission
To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.
Your Experience
We are looking for a candidate who has a background in charity fundraising, in particular community, Trust and Foundation fundraising.
Key responsibilities
Fundraising from Trusts and Foundations
Leading on applications to trusts and foundations with input from the Charity Director and delivery teams as needed, incl:
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Writing and submitting high quality applications to trusts and foundations that reflect The Vitiligo Society and our members' stories.
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Researching potential charitable trusts and foundations to approach for funding.
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Build and maintain positive relationships with key personnel in relevant funding organisations.
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Support monitoring and evaluation and coordinate relevant reporting to funders.
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Establishing and maintaining a funders database within our existing CRM system.
Community Fundraising
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Assisting with improving the processes for donations from individuals.
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Working in cooperation with the staff, trustees and volunteers to develop and deliver up to 3 fundraising campaigns per year (a minimum of 1).
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Recruiting and supporting community volunteers to undertake fundraising activities.
Other Fundraising
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Working with the Charity Director to develop the organisation’s Trusts and Community fundraising strategy.
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Assist with the development of a corporate fundraising strategy as appropriate.
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Assist with the reporting on income generation and evaluating progress.
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Keeping up to date with best practice in fundraising and fundraising trends.
People Management
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Oversee the engagement of volunteer fundraisers, supporting them to undertake community fundraising activities and sharing their stories to inspire others.
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Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.
General
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Working within the The Vitiligo Society ethos and values.
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Be part of a rota of staff & volunteers answering the Society's helpline
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Attend The Vitiligo Society events when required, which may include planning and attending support events virtually and in person.
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Be part of the rota for checking The Vitiligo Society’s social media outside normal office hours.
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Support content creation for The Vitiligo Society, by identifying potential case studies and stories.
This job description cannot cover every task that might arise within the post and the post-holder will be expected to carry out other duties from time to time.
This is a one year fixed term role until 31 March 2026 with potential for extension. Applicants need to be based in the UK.
Please note: We reserve the right to close this vacancy early if we receive sufficient applications or find the right candidate. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: 2 x FT / 1 X PT Place Partnership Managers - #iwill Movement
Fixed term contract until 31st March 2026 with potential for extension subject to confirmation of additional funding
Job Ref: V541
Hours/Days per week: 35 hours per week/17 hours a week (Flexible days/hours)
Salary: £39,000/£17,500 plus attractive employee benefits package
Start date: ASAP
Location: Homebased – role is England focussed – whilst being open to all UK it will require travel in England
Closing date: 10/06/25
Interview date and Location: Online – w/c 26/06/25
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About #iwill
Since 2013 the #iwill Movement, supported by over 1,000 organisations from across the UK, has aimed to make participation in social action - such as volunteering, fundraising, mentoring, and campaigning - the norm for young people aged 10 to 26.
#iWill has laid the foundations to transform the role and perception of children and young people within society. It has inspired more organisations to embed youth social action into their culture and practice; sparked new partnerships and networks; generated investment to create more youth social action opportunities; and increased collective understanding of how to deliver high-quality youth social action opportunities.
The #iwill Movement is now entering a new phase of expanding, further developing and escalating activity to drive forward place-based change.
Our places and the local young people and partners are crucial to us. They know their communities best. This role will support the UK #iWill team to build new partnerships and grow youth led place based change.
Job Purpose:
We are entering an exciting phase for the #iwill Movement, with the #iwill Fund looking to invest in a first wave of Towns and Cities of youth social action. To support this, the Department of Culture Media and Sport are making a direct investment in the #will Movement to support the mobilization of Towns and Cities, and we now require three new Place Partnership Managers in the #iWill Movement to work alongside local stakeholders to support their mobilisation of their Town or City of social action.
This role will have a specific focus in identified towns/cities/places in England, working with young people and partners to create conditions for youth led place-based change, as part of the #iWill Movement’s Town and Cities of social action agenda.
The role will take the best practice from existing work in Ipswich, Manchester and Blackpool to create guiding principles for establishing local governance and partnerships that can support a Town or City of Youth Social action to be created.
The role will liaise with local stakeholders to support their funding bid to the #iwill Fund, ensuring young people are in the lead and sponsoring applications. The role will support and influence organisations in agreed Towns and Cities to sign the Power of Youth Charter and make strategic commitments to support young people through the #iwill Movement.
The role will also support local places to construct movement building and income generation plans to ensure ongoing investment from local stakeholders beyond the period of funding award.
This role requires someone rooted in the practice of community based and youth led change, with experience in facilitation and the ability to manage complex partnerships and influence a variety of stakeholders, including through income generation activities.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave,Lifestyle Discount Scheme. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





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