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69

People team administrator jobs in smethwick, west midlands

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The National Lottery Community Fund, England (Hybrid)
National: £48,246 - £54,277, London: £53,255 - £59,912
Posted 1 week ago
Sustrans, Birmingham (Hybrid)
£41,738 per annum (pro rata for part-time hours)
Posted 1 week ago
Royal Voluntary Service, Remote
£42,810 per year
Posted 1 day ago
Government Property Agency, Birmingham (Hybrid)
£35,175 - 40,127 per year
Posted today Apply Now
Bipolar UK, Remote
£28,000 - £30,000 per year
Lead and grow our volunteer network in Northern Ireland to help Bipolar UK support even more people affected by bipolar
Posted 1 week ago Apply Now
The National Lottery Community Fund, England (Hybrid)
National: £36,000 - £43,500, London: £40,000 - £47,500
Posted 1 week ago
The Active Wellbeing Society, Birmingham (Hybrid)
£25,000 per year
Posted today
Page 3 of 5
Remote
£31,716 - £33,322 per year
Full-time
Permanent
Job description

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

  • Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

  • Supporting the Membership and Services team to respond effectively and efficiently to member queries 

  • Support the recruitment and retention of members 

  • Analyse member trends and use this information to support the development of engagement strategies 

  • Collaborate with partners to deliver high quality services 

  • Manage and moderate online events and member communities 

  • Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

  • Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

  • Understanding of the advice sector and pressures on services.

  • Experience working in a support, membership, or advice network environment.  

  • Organising events and forums (both virtual and in-person).  

  • Engaging and supporting organisations or individuals in a professional context.  

  • Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

Posted by
AdviceUK View profile Organisation type Registered Charity Company size 21 - 50

Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.

IMG_20230613_190404-300x200.jpg
Posted on: 06 June 2025
Closing date: 23 June 2025 at 10:00
Job ref: M&S01
Tags: Administration, Advocacy, Customer Service, Customer support

The client requests no contact from agencies or media sales.