People team administrator jobs

The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.

We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.

As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.

This is a 12 month fixed term contract.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are seeking a highly organised administrator to support our Fundraising team.

In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.

You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.

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MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
• Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
• Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
• Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
• Assisting with scheduling meetings, managing calendars and organising internal and external communications
• Supporting the preparation of fundraising proposals, presentations and other documentation as required
• Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
• Contributing to the evaluation and continuous improvement of fundraising administration processes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Qualifications to degree or equivalent
• Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
• Excellent written and verbal communication and interpersonal skills
• The ability to maintain accuracy to a high standard
• Excellent prioritisation skills and time management

For a full job description and person specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Westway Trust are seeking an experienced and confident Team Administrator to provide efficient and effective administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated and pro-active Administrator who will be highly organised to drive a number of competing work packages. You’ll be comfortable in connecting with colleagues, tenants and key partners and stakeholders on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving and working collaboratively, and will be committed to supporting the North Kensington community, this role could be for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Upkeep and maintenance of databases.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. 
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. 

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working on multiple work streams, in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse 

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Tuesday 26 August 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.

Role: Children and Young People’s Schools Coordinator

Contract: Fixed-term until 31st August 2026

Hours: Part-Time, 24.5 hours per week (3 and a half days)

Starting salary: £25,850

Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.

We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

We are looking for a motivated and experienced HR professional to deliver high-quality HR operations at CIEH. This is a broad and rewarding role - you’ll look after CIEH’s HR function, as well as modernising our systems and processes and acting as a key partner to teams across the organisation, helping to build a positive and high-performing workplace culture.

This is a fantastic opportunity for someone who is excited by the opportunity to make improvements and have a significant impact. If this is you, and you have strong generalist HR experience, a good understanding of UK employment law and the ability to work both independently and collaboratively then we would love to hear from you.

Job Title: Payroll and Pensions Administrator 

Location: Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday. 

Salary: £27,007.50 

Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.

About the role

Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:

• Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.
• Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
• Ensure Full Payment Submissions (FPS) within tight deadlines and process for all adaptations are carried out in a timely manner.
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
• Work in collaboration with functions within the organisation to ensure consistency of information and process.
• Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.

In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.

About you

We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change. 

• Experience in a similar role, taking on similar responsibilities in payroll capacity
• Experience in providing a high level of quality administration and customer support (internal or external customers)
• Knowledge and experience using a payroll systems is desirable
• Good understanding of HMRC requirements, including Statutory Sick Pay (SSP), statutory maternity and paternity pay
• Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
• IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to attend regular visits to our different service locations
• Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Job Title:  Programme Coordinator

Contract:         0.6 FTE (3 days a week, 22.5 hours). Fixed term contract terminating August 2027

Reporting To:  Programme Manager

Department:  Income and Partnerships Team

Location:  Homeworking (with occasional travel for team days or programme  events)

Salary:  £23,861 pro rata 

Start date:      September/October (ASAP)

This role is central to the smooth running of our new regional programme. As Programme Coordinator, you’ll work closely with the Programme Manager to support delivery, coordination, communication/engagement and administration.

You’ll be involved in everything from troubleshooting and responding to enquiries from schools, to preparing materials for stakeholders, updating delivery and engagement records on our CRM database, and helping gather data on programme impact. You’ll also support the development of case studies and feedback that help us communicate the difference the programme is making.

This is a varied and rewarding role that would suit someone who is:

• Proactive and detail-focused

• A natural organiser and problem solver, with good people skills

• Excited by the opportunity to support a high-impact programme from the inside out

What you’ll be doing:

Programme coordination & admin support

• Provide day-to-day administrative support for the programme, as directed by the Programme Manager

• Maintain accurate and up-to-date records of programme activities, delivery and engagement

• Ensure programme data is entered and managed effectively using our CRM (Salesforce)

• Support the coordination of services, training and communications with schools

• Assist with monitoring and evaluation by gathering and organising feedback, data and impact stories

• Help build inspiring case studies that reflect the programme’s progress and success
   

Customer service & stakeholder engagement

• Be the first point of contact for schools and partners, answering queries by phone, email and helpdesk

• Ensure a high standard of customer service across all channels, following up promptly where needed

• Develop and maintain positive relationships with schools, local authorities and colleagues

• Help prepare programme materials for internal use and for external stakeholders
   

Team support & collaboration

• Contribute to internal meetings and planning processes as required

• Support projects and tasks as delegated by the Programme Manager and Head of Department

• Work flexibly and collaboratively with colleagues across the charity

Download our recruitment pack to view the full job description and person specification. 

Championing Representation and Equity

We are committed to building a diverse and inclusive team and are proud to be an equal opportunities employer. We particularly welcome applications from individuals who are under-represented in our sector, including people from Black, Asian and minoritised ethnic groups, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.

If you're excited about this role but don’t meet every requirement in the person specification, we would still encourage you to apply. Your lived experience and perspective are valuable, and we’re committed to supporting all team members to grow and succeed.

Our offer to you:

• Remote-first working culture (with in-person team days and occasional programme events)

• 25 days annual leave + bank holidays + office closure between Christmas and New Year

• 5% employer pension contribution

• Optional Medicash health plan

• Annual £300 learning and development budget

• A values-driven culture and the chance to create lasting change for children and young people

How to apply:

Applicants are asked to provide a current CV and 2-page covering letter outlining evidence demonstrating your professional alignment with the person specification and job description, clearly identifying the skills and experiences applicable to the role.

Please see recruitment pack for details of where to send your application.

Application deadline: 11.30pm, Sunday 17th August

Recruitment process

Shortlisted applicants will be asked to complete a task in advance of a single stage virtual interview, w/c 2nd September.

Please let us know if you require any reasonable adjustments.

Are you a highly organised, reliable, and calm administrator?
We are looking for a full time 35hrs per week, proactive Team Administrator to play a key role in keeping Lupus UK running smoothly by providing vital support across all teams and functions. If you are someone who can confidently manage multiple tasks and priorities, enjoys working in a collaborative environment, this role could be perfect for you.

About the role: 

You will provide high quality administrative support across all departments to help ensure the smooth day to day running of our office and operations. This includes being the first point of contact for incoming telephone calls, organising meetings, supporting with event logistics, and maintaining effective internal processes. The role requires strong organisational skills, attention to detail, and excellent communication.

This is a hybrid role, you will be based at our Romford head office three days a week, with two days working remotely.

What we are looking for:

· Proven experience in an administrative or office support role is essential.

· Strong organisational and time management skills, with the ability to prioritise and manage a varied workload.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office (Outlook, Word, Excel).

· Comfortable handling sensitive and confidential information.

· Confident coordinating meetings and events, including logistics like booking venues and managing communications.

· Experience supporting senior leadership with diary and meeting coordination.

For a full list of duties and responsibilities, please see the attached job description.

Application Instructions
Please submit a CV (no more than three pages of A4) and covering letter with personal statement (no more than two pages of A4).

Your covering letter should explain why you are interested in the role and how you meet the person specification, with examples where possible (unless clearly shown in your CV)

Interviews will take place online on Tuesday 2nd September 2025.
Shortlisted candidates will then be invited to our Romford office for a second-stage informal meeting with SLT and meet staff.

We’re expanding our team and are looking for an Administrator to join us at Dunkirk Memorial House. This is part time role, 14 hours per week working 2 days per week between 9.00 and 16:30 Monday to Saturday.

As an Administrator you will provide a comprehensive administrative and business support service to our care home and community facilities.

Key responsibilities:

- Provide Front-of-House Support: Act as the first point of contact, greeting visitors, managing reception, and handling incoming calls and correspondence professionally.
- Manage Administrative Operations: Oversee general office supplies, maintain accurate records and files, and manage incoming and outgoing post.
- Support Financial and Procurement Processes: Assist with invoicing, accounts payable/receivable, expense tracking, and procurement activities.
- Administer HR and Staff Support: Manage timesheets and payroll administration, support recruitment processes, and maintain confidential employee records.
- Facilitate Beneficiary Services: Coordinate beneficiary admissions, appointments, financial affairs, and ensure accurate record-keeping.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will be:

• Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
• Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
• Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
• Liaising with referring agencies to improve referral information and the referral process for victims
• Updating and maintaining computerised data bases, case management systems and records
• Working with sensitive, confidential and secure data
• Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in an administrative role and undertaking a variety of administrative duties.
• Experience of working in a client focused service area or setting.
• Experience of providing general office support to a team of professionals.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

BVSC are members of a local consortium where eight voluntary sector organisations have come together to support local people with care and support needs in new and sustainable ways.  The consortium will work as “Trusted Partners” to enable people to find the right support services that meet their needs and fulfil their personal goals – supporting them to maintain their independence for as long as possible and helping them to plan ahead. 
 

The consortium service requires a role to act as a single point of access where consortium partners, residents, referrers, and adult social care can contact for information and access to the service. The service is operational from 9am-5pm Monday to Friday and the single point of access will provide the intermediary between LA/Consortia for day today queries and will monitor referrals into the consortium.

 

Senior Administrator

We’re looking for a highly organised, proactive, and capable Senior Administrator to support the day-to-day running of head office and lead a small but vital administrative team.

The role is ideal for someone who thrives in a dynamic, mission-driven environment and brings strong leadership, multitasking, and problem-solving skills.

Position: Senior Administrator

Location: Leatherhead

Hours: 37 hours per week, Monday to Friday (occasional out-of-hours work may be required; TOIL will be provided)

Salary: £29,500 per annum

Contract: Permanent

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 27th August 2025

Interview Date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

Reporting to the Finance & Administration Manager, you’ll play a central role in ensuring smooth, efficient, and compliant operations across the organisation. You will oversee key administrative processes including database management, reporting, diary coordination, event support, and team supervision.

Key responsibilities include:

• Supervise and support administrative staff
• Operational Administration
• Executive & Event Support

About You

You will have experience in administrative roles, including experience supervising staff.

We are looking for:

• Strong problem-solving skills and the ability to act on own initiative
• Excellent communication skills – written, verbal, and interpersonal
• Exceptional attention to detail and accuracy under pressure
• Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) for document creation, scheduling, and reporting
• Skilled in data handling and report generation
• Strong understanding of GDPR, confidentiality, and consent practices
• Ability to manage multiple priorities and meet deadlines efficiently
• Flexibility to adapt to changing priorities and systems
• Team player with the ability to work independently and proactively
• Demonstrates a strong work ethic and commitment to high-quality service

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Admin, Administrator, Administration, Senior Admin, Senior Administrator, Administration Support, Admin Team Leader, Admin Supervisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Appointments Administrator
Location: Beacon Counselling (Hybrid within service hours)
Salary: £24,570 pro rata per annum
Contract: Part-time – Two roles available (15 hours and 20 hours per week over 3 days)
Working Hours: Shifts scheduled between 8:45am – 9:15pm (mix of early, mid and late shifts)
Closing Date: 5pm, Thursday 7th August 2025
Applications reviewed on a rolling basis – early submission encouraged

Join Our Team at Beacon Counselling

Beacon Counselling is seeking a friendly, enthusiastic and highly organised Appointments Administrator to join our dedicated team. As the first point of contact for clients accessing our service, you’ll play a vital role in delivering a warm, professional welcome and ensuring the smooth running of our appointments system.

This role is ideal for someone who thrives in a busy environment, values compassion and confidentiality, and is confident in managing administrative processes with care and accuracy.

What You’ll Do

• Be the first point of contact for clients via phone and email

• Schedule and manage appointments for counselling services

• Maintain accurate client records and data, ensuring confidentiality and compliance with data protection regulations

• Communicate clearly, compassionately, and professionally with people wishing to access our services

• Work closely with colleagues to meet service demands, adapt to change and problem-solve collaboratively

• Use digital systems (including Office 365, SharePoint and client databases) to manage workflows and documentation

• Contribute to a friendly, inclusive and responsive team culture

You should apply if you are someone who:

• Has experience working in a busy office environment and an administrative role

• Demonstrates excellent communication and listening skills

• Works with a high level of accuracy and attention to detail

• Understands the importance of confidentiality and data protection

• Can stay calm and organised under pressure, with strong multitasking skills

• Has experience using Office 365 and databases effectively

• Has a positive, proactive approach to solving problems

• Can commit to a flexible shift pattern including evenings and occasional cover for holidays/absence

It would be great (but not essential) if you also:

• Hold GCSEs (or equivalent) in English and Maths

• Have experience working in the charity, health, or social care sectors

• Understand the challenges around mental health 

Diversity and Inclusion

At Beacon Counselling, we’re committed to building a diverse and inclusive workplace. We particularly welcome applications from people in underrepresented communities, including LGBTQIA+, older applicants, and individuals from global majority backgrounds.

How to Apply

To apply, please send your CV and a supporting letter outlining your interest and suitability for the role. Details of this are included in the attached recruitment pack or applications can be submitted using the quick apply feature of Charity Jobs

Closing date: 5pm, Thursday 7th August 2025
(Please note: Interviews will be arranged as applications are received. We encourage early applications and are not able to accept any after the deadline)

We look forward to hearing from you and thank you for your interest in joining the team at Beacon Counselling.

Age UK is hiring a Team Leader to join our National Advice Line!

We are still in a cost-of-living crisis and too many older people in the UK are in desperate need of advice and support. As a Team Leader, you will be playing an important role in this vital service; managing a team of Contact Centre advisors dedicated to providing a high-quality service to those in later life. You will be responsible for the delivery of a professional Information and Advice Line service supporting older people, via telephone, email, webchat and letter. Ensuring the team's development, motivation and performance is in line with the Charity's objectives, you will provide effective and swift response to requests for help and support from advisors on shift.

If you are passionate about developing a team, providing an excellent customer service, and want to make a measurable difference to the lives of older people, this may be the role for you.

This role offers hybrid working between home and our offices in either Ashburton or Blackpool. A robust home broadband connection is essential. The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience with computer-based systems including Microsoft. A, I, T

Skills and knowledge

* Excellent time-management, planning and organisational skills. I

* Ability to deliver high quality training, clearly and concisely. I

* Highly accurate and having attention to detail. A, I, T

* Excellent literacy and numeracy skills. A, T

* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I

* Excellent communication skills. A, I, T

Personal attributes

* Commitment to providing a high-quality customer service and equal opportunities. A, I

* Ability to support, supervise and lead staff. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Previous experience of working in a Contact Centre type environment. A, I

* Previous experience of supervising and leading staff. A, I

Skills and knowledge

* Knowledge of issues affecting older people e.g. the health system, social care. A, I

Personal attributes

* Ability to work under pressure. I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.