Performance jobs in herne hill, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
This post will commence in January 2026 for the duration of a 7 month fixed-term contract subject to grant agreement signature.
Location: London WC1H - hybrid, flexible working - 20% of your time per month office based.
Join the Association of Commonwealth Universities (ACU) as Head of Assessment and use your extensive experience in assessment quality, education sector insight, inclusive safety, and operational control to lead the ACU’s contribution to the successful delivery of an education mobility scheme, working with a range of UK-based partners.
The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 440 universities in over 40 countries. We support Commonwealth Universities to collaborate and to work together to build a more equitable and sustainable world.
The ACU Programmes, Business Development and International Mobility Team look after a portfolio of research capacity strengthening and education mobility programmes. These programmes are funded by a variety of internal and external funding sources and are often developed in collaboration with ACU member universities and other strategic partners.
The role
The Head of Assessment will lead the ACU’s contribution to the successful delivery of a major education mobility scheme, providing strategic leadership and robust contract management in collaboration with a wide range of UK-based partners (subject to funding being available). This pivotal role demands a results-driven professional with education sector insight and extensive experience in assessment quality, inclusive safety, and operational control. You should be capable of deploying effective tools to monitor progress, manage dependencies, and mitigate risks - ensuring full assurance to the ACU senior team and stakeholders.
Who are we looking for?
You will need:
• Degree level education (with post-graduate qualifications an advantage) or equivalent in professional experience.
• Significant project management experience at a senior level in an educational setting – professional track record and/or appropriate qualifications.
• Demonstrable experience of managing multiple priorities and work under pressure and to deadlines.
• Proven financial skills, with knowledge and experience of budget development, and financial monitoring and reporting.
• Experience of leading, empowering, and motivating teams to promote a high-performance culture.
• Understanding or interest of education sector (HE/Schools/FE/VET) in the UK.
• Strong commitment to widening participation and the values of the ACU – Collaboration, Creativity, Excellence, Equity
What to expect:
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website by clicking here). We believe in investing in all our people and creating cultures in which everyone can thrive.
We offer a fantastic package of benefits including:
• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan
How to apply:
Apply via our recruitment portal, submitting your CV (maximum 2 pages) and online application form (maximum 1000 words) outlining how your skills, knowledge and experience meet the criteria for the role. Please include your motivation for applying.
Closing date: 4 January 2026 @ 23:45
Interview dates TBC
Interviews will take place virtually.
Director of Fundraising and Development (Maternity cover)
Reporting to: CEO as part of the Senior Leadership team
Direct reports: Head of Business Development, Head of Corporate Partnerships, Head of Individual Giving and Engagement, Head of Major Giving, Department Coordinator Location of work: Remote/ Home based with travel to London and occasional UK travel.
Contract Length: 18 months Maternity Cover
Contract Type: Proposed full-time, 35 hours per week; 28 hours per week or 35 hours compressed may be considered. The role may require occasional evening and weekend work.
Salary: £80,000 - £85,000
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.7 million, meaning that one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage big emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
JOB PURPOSE
The Director of Fundraising and Development (Maternity Cover) will provide strategic leadership and direction across all fundraising and income-generating activities, ensuring the charity continues to deliver against its financial objectives and accelerates long-term, sustainable growth across our philanthropic, public, and commercial income streams.
You will bring strong communication, leadership, and interpersonal skills to equip, support, and empower the team through a period of organisational change. You will help the team optimise and make the most of the new organisational strategy, embedding strategic focus, effective decision-making, and collaborative leadership practices across the fundraising leadership group.
You will use your commercial acumen and fundraising expertise to identify opportunities and support the team to recognise, shape, and pursue them confidently and effectively, enabling them to take ownership and drive progress across all income streams. A key part of the role will be ensuring that new commercial and public sector income streams are recognised, understood, and capitalised on across the organisation, working closely with the newly established Head of Business Development to embed this focus and enable them to succeed in driving this work forward.
Working closely with the CEO and Senior Leadership Team (SLT), you will play a crucial role in maintaining momentum, ensuring continuity, and supporting the organisation to deliver the new strategy and business plan, helping to realise opportunities, navigate challenges, and ensure long-term sustainability during this maternity cover period.
You’ll be responsible for:
- Driving income growth: establishing high-performing income pipelines across all income streams, with a strong multi-year focus, supported by robust data, reporting, and pipeline management.
- Integrating and accelerating public sector and commercial income streams: Ensuring newly integrated income areas are understood, valued and operational across the organisation.
- Embedding and executing a unified, co-owned fundraising and development strategy: Partnering with the CEO, SLT and Board to embed strategic focus, ensure integration, and alignment with organisational goals.
- Strengthening leadership, culture and team performance: Providing coaching-based leadership, direction, support and empowerment, helping the team thrive and achieve ambitious income targets across philanthropic, public sector and commercial streams.
- Advance cross-organisational impact, insight and influence: ensuring fundraising and development is tightly integrated with organisational strategy, marketing/engagement, service delivery and external influencing.
For more information on the role or to apply please contact:
Katie Booth | peridot partners| email and phone number can be found on the website link
Simon Callaghan | peridot partners | email and phone number can be found on the website link
Timetable
Closing date: 9 a.m. Monday 12th January 2026
Candidates informed of outcome: By 5 p.m. Tuesday 13th January 2026
First stage interviews: Friday 16th January 2026 (Online)
Second stage interviews: Tuesday 20th January 2026 (In person, London)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a part-time Employment Support Worker (0.5 FTE) to join our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent position with funding secured until March 2027.
What you’ll be doing
If you were working with us, you would hold a varied caseload of clients with lived experience of mental health, autism and/or a learning disability. You would support clients to identify their employment goals, build confidence, prepare for work, and navigate any barriers they may face.
Your work would be entirely person-centred. You would support clients in line with their preferences and aspirations, helping them identify roles that match their strengths. A key part of the role involves approaching employers, explaining the value of our service, and working with them to identify suitable opportunities for clients. You would continue to support both clients and employers to help individuals sustain their employment.
You would work closely with referring teams, maintaining regular communication and ensuring a coordinated and client-led approach. You would also work to agreed targets while maintaining a high-quality, supportive service that reflects the principles of SEQF and the British Association of supported employment.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
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A genuine desire to support people into meaningful employment.
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Commitment to person-centred work and enthusiasm to learn the SEQF approach.
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Confidence engaging with employers and promoting the benefits of our service.
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Good organisation skills and the ability to manage a caseload effectively.
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Beneficial (but not essential): experience working with people with learning disabilities or Autism.
We welcome applications from people with lived experience of mental health, either personally or through a close contact.
What we offer
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£14,638 per year (0.5 FTE)
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30 days annual leave plus public holidays, pro rata (FTE)
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Employer pension contribution of 6%
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Supportive environment within a small, dedicated team
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Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before applying, please note that we actively review all applications and only progress candidates who provide meaningful answers to the screening questions.
If you are ready to support people in Kingston to achieve their employment goals and build positive relationships with employers, click Apply to submit your CV and complete the screening questions.
Start your application today and join us in making a meaningful impact.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
Applications will be considered on a rolling basis. If you used any AI tools to prepare your application, please submit a separate statement setting out what tools you used and how you used them. As a small organisation we do not discourage the use of AI tools, but we are committed to transparency around how and why they are used.
The client requests no contact from agencies or media sales.
Join Shaftesbury – Where every role adds up to a life well lived
We’re looking for a Head of Individual Giving to join our dynamic Fundraising and Communications team — a passionate group of people who want to make a difference. If you’re strategic, creative and driven, this is your opportunity to play a key role in Shaftesbury’s work.
At Shaftesbury, we’re more than a disability charity — we’re a team dedicated to helping children, young people and adults live full, flourishing lives. Guided by our values of being Open, Enabling, Inclusive and Courageous, we deliver personalised care and support that changes lives every day.
Please note this role does not qualify for visa sponsorship.
The client requests no contact from agencies or media sales.
Duration: Fixed Term (Maternity Cover for 12 months)
Salary: £56,000 per annum
Hours: 35 hours per week (other flexible arrangements will be considered)
Location: Working from home and at 1 Westfield Avenue, London E20 1HZ
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner (early moments leave/maternity cover for 12 months).
This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams, including the Marketing Team that generates a significant portion of UNICEF UK’s income, and the Information and People Teams, amongst others.
Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK.
The ideal candidate would be someone that’s analytical and highly numerate, able to identify key performance and financial drivers and convey complex information with clarity. Experience in finance business partnering is key with experience specifically in digital marketing being desirable. The role entails building strong relationships with senior stakeholders and being able to both challenge and support.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 5 January 2026.
Interview date: TBC in January.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 14th January 2026
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 666
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellence in gender equality and social inclusion. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.
We are seeking a Managing Director who will lead the next phase of SDDirect’s development, advancing the organisation’s influence and impact.
The Managing Director will report into the CEO of Plan International UK and the SDDirect Board, and will provide inspirational leadership to SDDirect’s talented and motivated executive and staff, ensuring the organisation continues to deliver excellent technical quality alongside sustainable commercial performance.
This role offers a unique opportunity for a dynamic, values-led and engaging leader, with drive, resilience and commercial acumen.A high level of commercial awareness combined with a social justice technical background, and a proven track record of successfully leading and managing a commercial enterprise, consultancy or similar organisation or unit in the international development sector, is highly preferable for this position.
For more information about the company, role and responsibilities, please find the full job description and person specification below.
How to Apply: Please click 'Redirect to recruiter' for details on how to apply for this position.
If you would like a confidential discussion about the role, please get in touch with Sue Griffiths, Managing Director, to arrange this. Contact details can be found in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nacro is seeking an experienced and dynamic Head of Policy & Public Affairs to lead our strategic policy development and influencing work with Government, officials, and other key decision-makers. This pivotal role will shape and deliver a high-impact policy and public affairs strategy that improves the lives of the people we support—those affected by the criminal justice system, housing insecurity, and barriers to education.
You will be Nacro’s senior voice in government spaces, the media, and across the public affairs landscape. You will ensure our policy positions are evidence-based, rooted in lived experience, and influential at the highest levels.
Key Responsibilities
Strategic Policy & Public Affairs
- Lead Nacro’s strategic policy and public affairs activity with Government, parliamentarians, officials, and other stakeholders.
- Develop and implement a compelling public affairs strategy that drives meaningful change.
- Build and maintain strong, productive relationships with senior policymakers.
- Represent Nacro externally, including with senior stakeholders and in the media.
- Oversee the development of evidence-based policy positions and research projects that support Nacro’s strategic objectives.
- Ensure service user experience informs all policy and influencing work.
- Produce and oversee high-quality policy outputs including consultation responses, briefings, reports, blogs, and media commentary.
- Safeguard Nacro’s reputation as a trusted and authoritative source of insight and expertise.
- Provide strategic political intelligence and advice to the Director of Engagement & Impact and the Chief Executive.
People Leadership
- Lead, motivate, and support a high-performing team, setting clear direction and expectations.
- Model Nacro’s values and behaviours, enabling a positive, inclusive, and accountable culture.
- Manage communication channels effectively, ensuring key organisational messages are understood and cascaded.
- Set objectives, monitor performance, and hold regular one-to-one meetings.
- Support professional development and wellbeing across the team while driving innovation and high standards.
- Take responsibility for all aspects of people management, including recruitment, conduct, performance, and attendance.
- Recognise, reward, and encourage excellent performance.
Leadership Across the Organisation
- Play an active role in the Senior Leadership Team, helping to drive organisational strategy.
- Operate both strategically and operationally, identifying opportunities and risks for Nacro.
Professional Expertise
- Significant senior-level experience in policy and public affairs.
- Strong track record of leading policy campaigns that delivered real impact.
- Excellent political awareness, judgement, and communication skills—both written and verbal.
- Knowledge of criminal justice, education, young people’s policy, or housing policy (desirable).
Performance & Compliance
- Set and deliver directorate performance targets, ensuring effective management of budgets and resources.
- Oversee health & safety responsibilities in your area.
- Contribute to business development and bid work in partnership with relevant teams.
- Ensure accurate and timely record-keeping and reporting.
- Promote and uphold Nacro’s values, safeguarding, data protection, and equality and diversity policies.
- Represent Nacro positively, building strong internal and external relationships.
Why Join Nacro?
We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
If you are a strategic thinker, an influential communicator, and passionate about social justice—we want to hear from you.
Apply now to lead change where it matters most
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader to join our Victim Service team, working 37.5 hours per week on a hybrid basis.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader you will be:
- Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
- Leading the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
- Working collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
- Focusing on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionStep into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.
Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.
In this role, you will:
- With advanced knowledge of UK-wide legacy administration and multi-jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
- As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high-performing team culture while ensuring consistent, accurate and timely casework.
- You’ll work collaboratively with solicitors, executors, internal teams and co-beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
- If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.
Skills Needed
- Proven line management experience, including mentoring, performance management and developing high performing teams.
- Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
- Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
- Strong understanding of multi-jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
- Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co-beneficiary charities and internal teams.
- Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts
- High-level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
- Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)
Salary: £41,000 + London Allowance (£3,500)
Contract: Contract, 12 months
Based: Homebased (can be based in London office 2 days per week)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional Information
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
**Please note our client is a 4-day-week employer**
Our client is a small, independent housing association providing general and supported housing for single homeless people across London. Their mission is to provide housing and skills development to people in need, providing a safe space in which they can attain independence. They are now recruiting an interim Head of Housing Services (initially on a 6 month fixed term contract) to provide strong leadership across our client’s housing portfolio.
As interim Head of Housing Services, you will provide inspiring leadership to your housing operations team, supporting staff to achieve tangible social impact and/or recovery outcomes in line with the organisation’s mission and with funder’s contractual obligations. You will act as strategic lead for income, service and performance management of our client’s property portfolio, ensuring compliance of housing stock and tenancy matters within legal and statutory requirements. You will prepare and present accurate performance reports for the entire portfolio, reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed. You will develop and manage effective allocation processes for maximum occupancy and will work closely with other delivery colleagues to ensure that housing is accessible and operates in line with any funding criteria.
To apply for this role, you will have experience of managing housing services (general needs or homelessness), including budget management and performance reporting. You will have demonstrable experience of managing and developing housing staff (including managing staff across dispersed locations) and will have strong networking and negotiating skills. You will have knowledge of housing law, statutory and regulatory, and will have good practice requirements of housing providers (especially as it relates to housing management and health & safety). Overall, you will be an experienced housing management professional, passionate about delivering high quality housing services to a variety of people.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note this role will be working 4 days a week (32 hours), 3 days in the office or across services, and 1 day from home.
Please only apply if you are available immediately or have no more than a 1 month notice period.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact & Business Intelligence Lead
As our Impact & Business Intelligence Lead, you’ll play a central role in shaping how we understand, measure, and communicate the difference the charity makes for people affected by a long-term health condition. You’ll develop the frameworks, tools, and approaches that help clearly evidence our impact and performance, ensuring that insight drives meaningful decisions across the organisation.
Working closely with teams from across the charity, you’ll lead complex analysis, evaluations, and data modelling to bring clarity to outcomes and opportunities. You’ll champion best practice in data, strengthen our organisational maturity, and make sure colleagues have access to high-quality dashboards, evidence, and recommendations they can act on. Your work will help communicate our achievements to stakeholders, supporters, and the wider sector.
You’ll also manage and develop a small, high-performing team (1 person), fostering a culture of learning, collaboration, and innovation. As part of a national charity committed to improving lives through research, support, and advocacy, your role will directly shape how they understand the difference they make and how they can make an even greater one.
Key skills & experience
- Expertise in developing and implementing impact and performance frameworks, evaluation models, and KPIs.
- Strong analytical skills, including experience with complex methodologies and statistical tools (e.g., Python, R, SPSS).
- Ability to communicate complex findings clearly to technical and non-technical audiences.
- Experience managing a team and working effectively with cross-organisational stakeholders.
Salary: £44,500
Contract: Permanent
Location: London office with flexible remote working



