Permanent Digital Manager Jobs in Home Based

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, currently 10am – 4pm).

The aim of this role is to be part of a team providing a comprehensive information, advice and support service to carers in Manchester  

The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice immediately where possible and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

This role is subject to an Enhanced DBS

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Applications for this role close on 28th June 2024

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

Closing Date: 23 June 2024

Ref 6740

We are looking for 2 proactive and collaborative individuals to join the People Team as Service Design Leads.

These roles present an exciting opportunity to work with the People team, Organisation of the Future team and cross-organisationally on our transformation programme, shaping a new approach to Service Design at Save the Children UK.  

Please Note: We have one permanent post and one 16 month contract post available. 

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As part of our organisation wide transformation programme, Organisation of the Future (OoF), the People Team at Save the Children has been on a journey to be more agile, data driven and customer experience oriented. We are now looking to bring this approach to all our central services and are looking to redesign the way we offer services internally. We hope that this will help build our muscle as a human-centred organisation from the inside out.  This will also help us realise our ambition of becoming an Agile organisation.

These new Service Design Leads will be key in ensuring that we align and embed design thinking and a customer centric approach into all our colleague-facing products and services. The role-holders will collaborate closely with all Central Services Teams and lead on service design of products and services that impact the employee experience, ensuring that colleagues' needs are understood, and solutions are designed with our people at the heart.

These roles will be a highly visible and an integral part of the People Team and Organisation of the Future team. The change in the People Team's way of being and working is a pilot for the wider Organisation of the Future Change Programme and so it is crucial that these roles are Champions for the People Team across the Organisation and role model the design principles of the Programme (Agile, Adult, Experience, Iterative).

In this role, you will:

• Work across multiple projects and complex systems to design/redesign colleague facing services, providing expertise in design thinking, guiding the team to see and think about the service as a part of an end-to-end journey.
• Undertake user research to ensure that all services and related products are intentionally designed based on a deep understanding of the needs of the people using them, ensuring inclusion and accessibility at all stages.
• Research and analyse data and internal processes to give a full understanding of existing challenges (the ‘as is').
• Design and deliver service design workshops, customer journey mapping, prototyping, and testing; bringing Service Design expertise to Agile teams/squads and making sure that solutions are designed with users at the centre.
• Mentor, train, and develop the People Team and wider Central Service teams and colleagues in Service Design and Design Thinking methodology, tools, and practices.
• Work with Organisation of the Future team to define, implement, and embed an Organisation of the Future Service Design approach including establishing Service Design Communities of Practice.

About you

With high levels of self-management, you'll be committed to continuously learning, adapting, and responding to change, and working with others in an agile way.

Joining us during an exciting period of organisational transformation, you'll be open-minded and comfortable working in an agile and emergent way.

To be successful, you'll bring:

• Service design expertise in designing customer-centric end to end solutions.
• Experience in mentoring and developing other people's capability and confidence in design thinking customer/human centred service design.
• Experience of working as part of a multidisciplinary project team, with the ability to engage people meaningfully in customer-centric service design and drive forward the delivery of a user centred design solution.
• Experience of working in Agile teams and participating in/facilitating discovery, design, and development sprints
• Effective at communicating design ideas using a variety of techniques, including service models, story boards, user journeys and service blueprints and the ability to create service design documentation, communication, and prototypes utilising online tools (e.g. Mural).
• Excellent facilitation skills and experience - able to elicit desired outcomes from end users through workshop facilitation and user research and able to facilitate engaging and impactful meetings and learning sessions.
• Self-awareness and excellent relationship building abilities.
• Willingness to constantly learn, including from feedback and to flex approach as needed to deliver impact with others.
• Good written and spoken communication skills, with the ability to engage confidently with multiple audiences, in multiple formats and on multiple platforms.
• An agile mindset: able to adapt, learn and collaborate to achieve impact.
• A deep understanding and awareness of diversity, inclusion and belonging/ EDI and a proven ability to bring that awareness and understanding to life in your work.
• We would love it if you were familiar with an adult mindset (see here). However, being keen on learning about this is equally great, and we will support.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

Are you a great storyteller with excellent writing skills? Do you have experience in media relations, developing relationships with journalists to secure positive media coverage? Are you passionate about gender, racial and social justice issues? Then this might just be the job for you! 

This is a new role at Wen, with a focus on building Wen's in-house media relations and story gathering capacity while also getting involved in all areas of communications, particularly social media. To help you settle into the role and support your development you will receive mentoring from a PR consultant. 

Part of your role will be visiting Wen's projects and events to gather content, impact stories and case studies for use in the media and on our social media channels. It will also include leading on social media day-to-day, including at Wen events, so you will need experience of running multiple social media channels efficiently.

You will have an interest in Wen’s areas of work and have an understanding of gender, racial and social justice issues at a personal and political level. You will take an inclusive, intersectional feminist and anti-racist approach to your work. This will be vital for engaging on social media and creating stories and content aligned with Wen's values.

Key information

Salary - £35,284 FTE per annum, pro rata (Grade 3)

Contract - 4 days/28 hours per week, Permanent. Tuesday is a core working day for the majority of Wen staff. 

Location - Hybrid working -  One day a week at Wen office in Shoreditch and/or at Wen's local hub in Mile End, London, more in-person days required on an ad-hoc basis. Occasional travel may be required.

Reporting to - Head of Communications and Engagement, Heidi Ringshaw 

Deadline - Sunday 16th June 2024 at 23.59 

Interviews

1st interview - Wednesday 10th July via zoom. 

2nd interview - Wednesday 17th July in person in Shoreditch, East London

Key tasks

Strategic Communication: You will work with the Head of Communications and Engagement to deliver Wen’s Communications Strategy.

Content Creation:  You will actively look for new content ideas and opportunities to collaborate with like-minded individuals/organisations. You will write compelling content, including press releases, articles, blogs and impact stories.​

Media Relations: You will build Wen's in-house media relations capacity, to include developing and delivering media plans, cultivating relationships with journalists and securing positive media coverage in national, local and sector media. You will also brief Wen spokespeople for media opportunities and interviews. 

Social Media: You will lead on the development of a social media strategy, plan and calendar, scheduling organic and paid content and campaigns. You will run Wen's social media channels , engaging with other accounts, communicating Wen’s position on relevant issues.

Digital Comms: You will support Wen's digital communications, including creating content for Wen's website and e-newsletter and help maintain and update Wen's CRM system. 

This job is for you if:

• You have excellent communication skills in spoken and written English.

• You have experience working in media relations and/ or social media management.

• You have demonstrable experience developing relationships with journalists and devising and implementing media plans, to secure media coverage.

• You have experience running social media channels for an organisation or individual, able to respond to comments and proactively engage on relevant posts. 

• You are able to write social media content, press releases, blogs, articles and case studies, translating complex themes into accessible content. 

• You can analyse and evaluate communication performance and metrics.

• You have experience or a commitment to taking an inclusive, intersectional feminist approach to communications.

The For Baby’s Sake Trust is seeking a Director of Finance and Business Development to join their leadership team during a crucial period of growth. As the Director of Finance and Business Development, you will be responsible for leading change and developing strategies for growth and sustainability. The role involves creating new business opportunities and ensuring strong financial oversight.

If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a finance qualification, experience in strategic leadership in the charity or public sector, and enjoy finding creative solutions and driving positive change, this could be the right role for you.

The position offers a chance to work with a dedicated team in an award-winning charity that makes a significant, positive impact on families affected by domestic abuse. The Director of Finance and Business Development will be part of the Leadership Team, working together with the CEO and Director of Operations.

This full-time role, reporting to the CEO, comes with a permanent position and a salary of £75,000. It also offers the flexibility of working from home with occasional travel.

Closing date: 11.59pm on Sunday, 16th June 2024.

Interviews, which will be held in a central London location, are scheduled for the 3rd and 4th of July.

After we receive your application, we'll send you the link to the equal opportunities monitoring form—this is confidential and voluntary and won't affect the selection process. 

For more information about The For Baby’s Sake Trust, visit our website. 

Lingen Davies Cancer Fund exists to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales. Founded in 1979, with the aim of bringing cancer services to Shropshire for the first time, our work is now focused in three key areas: cancer prevention and early diagnosis, excellent treatment delivered locally, and living well with and beyond cancer.

We are a vibrant and passionate organisation dedicated to making a difference to the local community. Not only do we want to share our news and stories about all the fabulous things our supporters do, but we also want to make sure as many people as possible hear about the fabulous services we are funding and supporting. You will work closely with members of the Fundraising and Communications team to make sure our work and activities are well represented in a variety of print and digital outlets, including social media.

The Communications and Marketing Coordinator will work as part of the wider team to help develop our supporter base, increase engagement with the charity, and increase our fundraising efforts using a variety of marketing, research, storytelling, and communications tools.

You will have excellent written skills to help share the stories behind the people and the charity, with responsibility for managing our social media output, sharing stories across traditional and online media, and the charity’s own digital platforms.

You will work with the wider team, as well as our supporters and volunteers to help increase awareness of, and engagement with, Lingen Davies Cancer Fund’s charitable work, including internal projects and external grant making.

You will assist with the creation of design work using Canva and other platforms to deliver general promotional flyers and materials for events adhering to brand guidelines and assist with the general promotion of LD events and fundraising initiatives.

You will work with both the internal team and external agencies to deliver content while operating within the ethos and values of the charity.

 You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

This is a permanent role for 22.5 hours per week (0.6FTE). There will be work out of office hours where TOIL will be occurred.

The Bike Project (TBP) is looking for a Marketing Executive to join the Fundraising & Marketing Team.  This role will focus on delivering marketing activity to help drive fundraising donations, increase income through retail sales, and boost engagement with our audiences. 

This is a key growth area for TBP, and the post holder will have the opportunity to gain hands-on experience in digital marketing across a range of channels, including social media, email, search, and advertising. We are always exploring new avenues for obtaining fundraising income, and this role will work closely with the Marketing Manager to execute marketing campaigns that achieve this goal. The Bike Project has an entrepreneurial culture stemming from our online and physical bike shop, which raises considerable income annually. This post will contribute to encouraging sales through targeted marketing activities. At a key development time in the Marketing function of our organization, it’s an exciting period where we are exploring new opportunities for driving fundraising, income, and engagement. The post holder will be encouraged to harness their creativity to generate new ideas and work collaboratively with the team to execute them.
 

Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program. 
 

We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system. 
 

We are looking for a Business Analyst to join the Service Design team on a permanent contract. The Fund is committed to growing user-centred design skills and best practice across the organisation, as well as embedding these approaches, tools, and techniques into our everyday work, especially in terms of our funding. As a Business Analyst, you have the ability and vision to deliver changes and improvements that provide lasting added value. You are instrumental in facilitating the design and development of accessible user-centred services, supporting our grant-holders, the communities they serve, and the Fund’s frontline staff. Working with a User-centred Design approach in a multidisciplinary effort you are expected to ensure the pieces fit together.

You’ll join our dedicated Service design team of 14 staff but often working in smaller cross functional teams where you'll be at the heart of the product; driving this forward, gaining insight into users' intentions and behaviours, and utilising this knowledge to create solutions that are accessible and inclusive, and meet customer needs. Working collaboratively with a multidisciplinary team, you’ll also maintain strong relationships with our key stakeholders in the business.

Who are we looking for?

· You will have one years experience of Business Analysis, with good understanding of the full design and development cycle from research, analysing complex user and business requirements, to prototyping through to test and launch.

· You’re genuinely interested in and passionate about engaging and communicating effectively with customers and developers to deliver the best possible user experience.

· Critical to your success is your ability to develop an expert understanding of the needs of our users, both internal and external. You champion these needs as you develop prototypes and designs to improve services. ·

· Your role may potentially cover a wide range of organisational challenges – anything that involves a process or an end-to-end service. You’re expected to look for ways to continually improve these services and to be an advocate within for continuous improvement within the Fund.

· Your role requires you to engage effectively with users and stakeholders (including at senior level) to ensure they are clear on the benefits of the products/services, ensuring that their feedback is being used to inform ongoing improvements.

· You need good attention to detail and an ability to cut through large amounts of data and opinion to get to the heart of what matters. You are recognised as a problem solver with the ability to make pragmatic decisions and get buy-in from others.

Contract Type: Permanent Hours: Full time 37 Hours per week. Flexible working considered.

Interview Date: W/C 15th July 2024

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.

On application, please align your supporting statement to the criteria below

Essential criteria

• One years experience in business analysis, improving and/or building accessible and inclusive services that provide lasting added value and/or business improvement
• Demonstrate experience in undertaking research and analysis to understand the business and customer needs (external and internal) using the associated techniques and tools
• Experience in communicating user insight and complex business problems to shape requirements and  enable effective design, development and testing of service changes
• Experience of working with a range of internal and external stakeholders, managing differing opinions, exploring options and identifying solutions that meet business needs

Desirable criteria

• Demonstrate experience of identifying improvements, analysing the effects of change and defining success measures
• Experience in working in agile ways, including an awareness of agile tools and how to use them
• Working with Product Owner, Delivery Manager and/or Service Designer to establish and maintain a prioritised product, programme or project backlog of what needs to be built.
• Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.

The organisation:

We are delighted to be partnered once again with the Royal Marsden Cancer Charity, who raises money solely to support The Royal Marsden, a world-leading cancer centre. They ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. They are seeking a passionate Social Media and Content Officer to join their ambitious team on a permanent basis.

You will be responsible for:

• Supporting on the planning and delivery of organic social media campaigns across all aspects of the charity’s work
• Working with the digital team to create campaigns and communication plans across all channels and aligning with paid activity, email communications and blogs to create a multichannel approach
• Supporting busy content calendars and managing email production schedules
• Working with the digital team, in particular the Digital Officer to bring case studies and supporter stories to life and publicise these across platforms
• Monitoring social channels, responding to their audience and proactively searching for opportunities for conversation and interaction
• Working with patient influencers, celebrities and working with the Social Media and Content Manager to build an influencer network
• Supporting the Social Media and Content Manager in upskilling teams across the organisation, increasing their knowledge and understanding of social content and how to use their channels.
• Monitoring social media trends and spotting opportunities that could build on and develop their audiences and content
• Working with colleagues to think creatively and produce bold, engaging content that works across multiple communications channels
• Working with colleagues and existing data and insights to understand supporters needs and behaviours.
• Safeguarding the integrity of The Royal Marsden’s Cancer Charity’s communications programme, ensuring it complies with data protection regulations and any other applicable legislation
• Analysing social performance and reporting back to the Social Media and Content Manager and wider team on ongoing performance

Person specification:

• Experience creating content (including Reels for Instagram) for and managing social media channels, including Facebook, Instagram, Twitter, YouTube and LinkedIn
• Experience with social media reporting tools
• Knowledge and understanding of social media best practice and following latest trends
• Excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• Knowledge and understanding of digital technologies, an interest in social media and commitment to continuous professional development and learning
• Ability to communicate, collaborate and build good working relationships
• Ability to work proactively, bringing energy and creative ideas and managing content for different channels concurrently

What's on offer:

This role is offering a salary of £28,000 - £32,000, depending on experience and will be based at either their Chelsea or Sutton site for 2 days a week. This is a fast moving role and applications will close as soon as a suitable candidate is found.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

Head of Finance and Operations

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Chief Executive Officer

Start date: 01/08/2024 or as soon as possible thereafter

Hours of work: Full-time, permanent.

Salary range: £55,000 - £60,000 FTE, depending on experience.

Purpose

This is an exciting and vital role performing a range of finance and governance tasks, working within the Senior Leadership Team of a leading mental health charity focused on supporting children and young people.

The Head of Finance and Operations (HFO) will be responsible for the successful management of the charity finances and operations, as well as making a leading contribution to the  charity’s strategic direction.  The role is responsible to the CEO, and activity oversight spans finance, HR, IT, and office management. The HFO is also responsible to the Trustees for the financial state of the charity and as Company Secretary. As a result, the HFO must working closely with the treasurer, members of the finance and investment committee, as well as the senior leadership team and our existing finance and operation colleagues.

We are looking for an highly motivated, efficient, diligent and confident finance professional with experience of managing a team. The role is varied and would suit a qualified accountant with experience of working collaboratively and compassionately with a range of colleagues to achieve organisational objectives. There will be opportunities to increase knowledge and the successful candidate could be supported to undertake further study.

Key responsibilities and duties

Strategy, modelling and leadership

• Lead the development and implementation of a comprehensive financial strategy supporting the organisation’s wider strategic plan.
• Provide guidance and leadership on short and long-term financial decisions.
• Develop and monitor the implementation of long-range financial plans with the CEO, Board of Trustees and the Finance and Investment committee, to support organisational sustainability and growth.
• Provide leadership (including line management of at least one member of staff) to our small but invaluable finance and operations team comprising our finance and operations manager, finance assistant, and our office and IT coordinator.

Financial and Operational Management

• Develop and implement financial strategies aligned with the organisation’s mission, vision and priorities.
• Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and supplier management.
• Provide strategic financial guidance to the CEO, the Senior Leadership Team and the Board of Trustees.
• Monitor financial performance, identify risks, and recommend corrective actions.
• Optimise and manage the Trust’s working capital and cash flow position.
• Maintain appropriate financial records and oversee the preparation of quarterly and annual reports and financial statements in accordance with UK accounting standards, Charity Commission and company law requirements.
• Ensure necessary insurances and contracts are in place and provide required liability and other coverages.
• Develop and manage strong and effective relationships with external auditors, the bank, the treasurer, and other key partners.
• Hold responsibility for all tax matters and compliance with HMRC requirements.

Resources, Risk Management and Compliance

• Overall leadership and accountability for IT, Digital and Business Systems infrastructure, including appropriate data protection requirements.
• Oversight of property matters for the team office, including responsibility for lease, insurance and legal matters.
• Overall leadership for the development and implementation of the risk matrix framework.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, please contact us via our website or call us - number can be found on our website.

The deadline for applications is 12 noon on Monday 17th June 2024.

Please submit via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

You will hear back from us by Friday 21st June, if not before and should you be shortlisted, an interview will take place at our Newbury office on the afternoon of Tuesday 25th June and will involve a competency interview along with a short 10-minute presentation task relevant to the role.

We will provide details about the task at invitation to interview to allow candidates time to prepare.

Person Specification – Head of Finance and Operations

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Proven experience at a senior level in a finance role with responsibility across the entire finance function.
• Significant leadership experience spanning Operations, HR and Finance
• Demonstrated aptitude for strategic thinking, planning and analysis.
• Commercial acumen spanning organisational planning, budgeting and using data an insight to drive change.
• Experience at a senior level as Company Secretary or equivalent.
• Excellent financial planning, annual budgeting and forecasting skills.

Desirable

• Knowledge and experience of the charity sector (e.g., management of restricted/ unrestricted funds, VAT partial exemption, Gift Aid, and the Charity SORP).
• Experience of Microsoft Dynamics Business Central.

Attainment

Essential

• Fully Qualified Accountant (CIMA, ACCA, ACA or equivalent)

Desirable

• Additional qualification in charity finance or leadership.

Personal attributes

Essential

• Commitment to embedding the values of equity, diversity and inclusion in everything that you do.
• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to listen and learn, as well as to lead.
• Capable of working as part of a team and autonomously.
• A commitment to working to meet the charity’s objectives.
• Ability to prioritise and work to deadlines.
• Ability to exercise discretion and good judgement in dealing with confidential matters.

Desirable

• Interest in and awareness of children and adolescent mental health issues

Post: Head of Marketing and Communications

Reports to: Director of Fundraising, Marketing and Communications

Base: Any P3 hub or office (see Where We Work section of recruitment deck), with regular national travel and hybrid working options

Hours: Full-time (37.5hrs)

Shift pattern: Mon-Fri, 9am-5pm (flexible)

Salary: £43,855 (£46,047 with London weighting)

Contract: Permanent

Extras:

• Pension Scheme, matched up to 3% (with 5% employee contribution)
• 27 days annual leave + bank holidays
• PayCare membership (employee assistance programme with discounts, cashback on health appointments and access to counselling)

About the role:

Our Head of Marketing and Communications provides leadership and operational management of P3’s ambitious communications and marketing department, responsible for driving brand awareness and stakeholder engagement.

This post directly line manages and supports three colleagues (with a fourth team-member indirectly managed) with budget management responsibilities of around £100,000.

The Head of Marketing and Communications is responsible for delivering on our core departmental goals:

1. Build P3’s brand and reputation
2. Help grow staff and volunteer recruitment rates
3. Support the increase in staff and volunteer retention

This will be achieved through excellent cross-departmental working, innovative approaches that leverage new technologies and a real commitment to involving our stakeholders in the co-production of our messaging and products.

The Head of Marketing and Communications is line managed by our Director of Fundraising, Marketing and Communications, is an active member of our Senior Leadership Team and will work closely with operations leads across the country to identify opportunities to amplify our voice, improve stakeholder engagement, increase brand awareness and support on service bids and tenders.

This role will build rapport with the team through face-to-face support, will build connections with our regional teams through regular travel and engagement and will actively seek to learn the pressures and opportunities facing our frontline teams that can be addressed through people-centred marketing and communications. This role will build and maintain relationships with key internal and external stakeholder and will be a leader in driving the P3 culture and values across our organisation.

The successful candidate will have strong strategic marketing and communications skills and knowledge, excellent leadership and management skills, strong networking and budgeting skills, good awareness of and skills in outcome reporting (KPIs and ROI).

If after reading the recruitment deck you feel you're a suitable candidate, please apply by submitting your CV by 11:59pm on Sunday 16 June.

The successful candidate must hold a full UK driving licence and have access to a vehicle.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

• Salary: £51,100 – 58,000 gross per annum at 1.0 FTE, or pro rata equivalent if part-time.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: permanent with a 6 month probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based with the ability to attend ad hoc events and away days in person.

• Reporting to: CEO

• Management responsibilities: Currently 6 Immigration Lawyers/Immigration Casework Supervisors

Safe Passage International (SPI) is recruiting a Head of UK Legal Team to lead our ground-breaking legal work in the UK. The UK Legal team works to ensure that safe routes exist for all people seeking asylum. The team specialises in providing free legal advice and representation to unaccompanied children and families seeking asylum in the UK.

The Head of UK Legal Team will be a UK-based qualified solicitor or barrister or OISC Level 3 accredited caseworker or IAAS Supervising Senior caseworker with experience of working within the UK in a legal capacity, specifically in the area of asylum, immigration and refugee family reunion.

Reporting directly to the CEO, you will lead a high performing team of immigration lawyers, casework supervisors, and caseworkers. You will drive the development and delivery of our legal strategy in the UK; supervise all UK legal casework; lead our litigation strategy; develop good practices of line management and regulatory compliance within the team; and lead legal policy work by collaborating closely with colleagues within the UK, France and Greece to create a cohesive, powerful, cross-border legal response and framework.

You will also work closely with the Heads of SPI Greece and France, our International Safeguarding and Protection Manager, Experts by Experience Consultants, and Safe Passage Young Leaders to shape our legal function.

This is a vital role within the senior leadership team of a young and dynamic organisation. We are looking for an experienced leader with a strong strategic vision, an ambitious outlook for our legal work, and a creative and initiative-taking approach to leading and managing our UK legal team.Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and contact us for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit the How to apply guide for more information on this. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering five specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 16th June 2024 at 11.59 pm.

Hours: Full time

Pay: Up to £41 000 GBP (depending on experience)

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

The Learning Design Specialist to design and coordinate development of learning solutions for humanitarian emergency preparedness.

The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.

The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organisational audiences and external partners. The goal is to ensure that our Core Staff and a Register of approximately 1200 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.

The Learning Design Specialist willinnovate and refine UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. Expand the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. Establish and nurture partnerships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.

The Learning Design Specialist will provide expert advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.

You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read theCandidate Information Pack - Learning Design Specialistbefore applying for this role.

To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.

Applications must be submitted through our online jobs portalno later than Friday 5th July, 2024.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.