Person to person volunteer volunteer roles in london

Summary

Can you inspire, energise and motivate young people aged 12-18 years?
Do you enjoy making a real difference to the lives of young people?

Detailed description

Mentoring within One YMCA is delivered through the youth team and volunteers. Young people aged 13-19 years can access the service which provides support and encouragement for young people to work towards their goals.

Mentors and mentees are paired based on experience, expertise and support needed.

This project will last for up to a year with each young person, with an average of 3-4 hours per month being given to the young person and their support.

Training for this role is due to commence on 22nd January 2025 (Time and Location TBC)

Pay: This is a voluntary role; however, expenses will be covered.

Key Responsibilities:

·To attend full induction training and complete all relevant child protection checks

·To arrange to meet with your mentee for 1-3 hours a month over a period of 12 months, in a public place.

·To prepare for your mentoring sessions with the purpose of progressing with their mutually agreed goals.

·To offer tailored support to your Mentee in areas such as confidence and resilience building, accessing services, careers focus and development. You may be working on a number of areas as the needs of your Mentee present themselves.

·To safeguard and promote the wellbeing of your Mentee.

·To complete feedback, monitoring and evaluation forms.

·To liaise with the mentoring coordinator for support in delivery of sessions where needed.

·To help identify the support that your Mentee requires, reporting any concerns you have to the mentoring coordinator.

·Completing regular reviews with your Mentee and mentoring coordinator.

·Any other reasonable task that is associated with the role.

Personal Specification:

Experience:

• Experience of working with young people
• Experience of working with young people from a variety of backgrounds

Skills:

• Ability to work on own initiative and a willingness to prepare for each session
• Ability to use online video platforms such as Microsoft Teams
• Ability to think creatively and problem solve
• Good communication skills
• Good organisational skills
• Ability to work as a part of a team
• A willingness to meet the young person in a public space

Personal Qualities:

• An interest in working with young people
• Ability to engage with a young person
• The willingness to have an open mind and non-judgemental approach to supporting a young person in their mentoring journey
• Ability to cope with potentially difficult conversations or situations
• Commitment to the mentoring project and to the Mentee
• Motivated by promoting the wellbeing of young people
• Commitment to and ability to work in accordance with ethos of One YMCA, their polices and boundaries

Other:

• Willing to undertake and induction and training
• Willing to provide 2 references
• Willing to undergo an enhanced Disclosure and Barring check (DBS)

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

Could you be the person who helps a young man rewrite his future?
At Trailblazers, we believe in second chances. Since 1998, we’ve been mentoring young men in prison to reduce re-offending and inspire new futures. Through a programme of 1:1 mentoring and practical support, we support men aged 18–35 during the last 6 months of their sentence and for up to 12 months after release.

In London, our services run at HMP Brixton and HMPYOI Isis, and we’re looking for volunteer mentors who can commit half a day per week to help someone change their life.

What You’ll Do

• Be a positive and empathetic role model whilst supporting someone to fulfil their potential
• Meet regularly to build a supportive, consistent relationship with a mentee for a minimum of 12 months
• Help set goals and celebrate achievements
• Support reintegration into the community, education, and employment
• Attend and participate fully in mentor training and develop an understanding of the role, responsibilities and boundaries of a volunteer mentor
• Engage with ongoing support and supervision sessions to regularly review performance within mentoring relationships
• Perform your role in line with the aims of Trailblazers, following relevant policies and procedures and reporting safeguarding concerns immediately
• Keep mentoring session notes and communicate regularly with Trailblazers staff

Mentoring sessions last around 1 hour per week, with additional time needed for travel and liaison. We ask for a 12-month commitment to ensure consistency for the mentee.

Why It Matters

The national re-offending rate is up to 55%. For those with a Trailblazers mentor, it drops to just 7%. Your time could be the turning point in someone’s life.

Who We’re Looking For

We welcome all backgrounds and skill sets, especially those with experience in:

• The criminal justice system
• Underrepresented communities (including BAME groups)

All we ask if that you are:

• Empathetic, non-judgmental and committed to social change
• Professional but relatable with strong communication skills
• Able to advocate for your mentee and help them to overcome barriers
• Comfortable using basic IT and taking guidance from staff
• Willing to travel and undertake visits for mentoring sessions on a weekly or fortnightly basis
• Committed to supporting one young man for up to a year

 Requirements

• Aged 21+
• British citizen (due to prison security checks)
• Live within 30 miles of the prison at which you want to volunteer
• Good level of fitness (prison visits may involve stairs and fast-paced movement)
• Not barred from working with vulnerable adults or children
• If you have lived experience of the criminal justice system, you must be off licence for at least 12 months and not in crisis
• You cannot volunteer at a prison where you were previously a resident

What We Offer

• Full training and ongoing support
• Out-of-pocket expenses covered
• A chance to make a real difference

Ready to be the change?
Visit our website for more information and to apply. We’d love to hear from you.

How you can make a difference:

Are you a painter, illustrator, knitter or potter? You might be a sports teacher, a music student or even a professional writer. If you are dedicated to supporting young people and you’ve got a super skill you’d like to share, we’d love to hear from you!

A sibling or young carer is a young person who lives with a family member with a disability, such as a parent or sibling, often providing support or care. Here at Sense, we know that it’s not always easy being a young carer, or the sibling of a disabled person. Their wellbeing and happiness are just as important. That is why we deliver activities and sessions specifically for young people aged 5-18, who have a caring role for a parent or have a sibling with a disability.

We run a wide range of virtual group sessions after school and at weekends. Our sessions are designed to meet the interests of the young people we support, supporting their wellbeing, giving them opportunities to socialise with other siblings and young carers, and providing a fun break that is just for them. 

We are looking for volunteers to share their skills and engage groups of young people through fun, interactive, and accessible Zoom workshops. Volunteers will have experience in one of the following skills, either through study, teaching, running a business, or delivering workshops. Please note you only need one of the following skill areas to apply, however if you have experience in more than one, please do let us know:

• Arts/drawing
• Crafts/creative projects
• Sports/fitness
• Music
• Graphics/design/animation
• Gaming
• Creative writing

We welcome your application if you have another area of expertise you believe would be a great opportunity for young people to partake in.

This a great opportunity to utilise your own skills and experience to deliver impactful recreational sessions to siblings and young carers across the country. You do not need to have previous experience working with siblings or young carers, we will provide you with training and ongoing support to equip you for your role.

Our staff team will be there to support you every step of the way. The volunteer role is really flexible – you might run workshops after school, evenings, or any time at the weekend – once a month, twice a month, or more if you’d like! You will build up a great rapport with the young people and gain amazing experience supporting them each month.

Benefits:

What can Sense offer me as a volunteer?

• A reference following your commitment (at least 6 months)
• Flexible volunteering hours
• Reimbursed expenses*
• Full training and ongoing support, as well as ‘upskill’ opportunities
• Joining a family of wonderful volunteers
• Learning about the experiences of siblings and young carers and those with disabilities

• Gaining experience of working with young people

  *Expenses have to be pre-agreed

Additional Information:

• Location: Virtual, so we’re keen to hear from people all around the UK
• Time commitment: Estimated 3–5 hours a month, depending on the activity
• Duration: minimum 6 months
• Age minimum: 18

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right cat.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Being part of a team that identifies suitable homes for cats in care
• Providing potential adopters with basic cat care information
• Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
• Carrying out follow up communications if required
• Using online map searches to match cats and kittens to new homes

Time expectation

Our cat match volunteers usually spend 2 to 3 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Seeking Conference Planner to coordinate logistics, collaborate with stakeholders, and ensure a seamless conference experience for attendees of our upcoming conference.

DESCRIPTION SUMMARY:

The IWI Conference Planner will be responsible for the full lifecycle of an event, from strategic planning and budgeting to on-site logistics and post-event evaluation, ensuring the event aligns with The IWI's mission and goals. Key duties include venue and vendor selection, budget management, marketing and attendee registration, speaker and sponsor coordination, managing event staff and volunteers, ensuring compliance with safety regulations, and reporting on event success to leadership. This role requires strong project management, budget management, communication, and negotiation skills to deliver a high-quality experience within financial constraints.

RESPONSIBILITIES:

Event Strategy & Planning:

Collaborate with stakeholders to define event goals, themes, and target audiences, and develop comprehensive plans and timelines.

Budget Management:

Create and manage event budgets, identifying cost-effective solutions, securing sponsorships, and tracking expenditures to meet financial objectives.

Logistics & Operations:

Oversee all logistical aspects, including venue selection, vendor management (catering, AV, decor), and event setup and breakdown.

Marketing & Communication:

Develop and implement marketing and promotion strategies to attract attendees, manage attendee registrations, and ensure smooth communication before and during the event.

Stakeholder & Speaker Management:

Coordinate with internal teams, external partners, and speakers, managing contracts and ensuring all logistical needs are met.

On-site Management:

Provide leadership and support on the day of the event, troubleshooting issues, coordinating staff and volunteers, and ensuring the event runs smoothly.

Post-Event Activities:

Conduct post-event evaluations, analyse success metrics, gather feedback, and prepare reports to inform future events.

REQUIRED SKILLS AND QUALIFICATIONS:

Project Management:

Strong ability to manage multiple tasks, prioritise deadlines, and develop detailed event plans.

Budget Management:

Proficiency in creating, managing, and adhering to budgets.

Communication & Negotiation:

Excellent written and verbal communication skills to interact with diverse stakeholders and negotiate with vendors.

Organisational Skills:

Meticulous attention to detail to manage complex logistics and ensure all event components are coordinated effectively.

Problem-Solving:

Ability to think on your feet, identify roadblocks, and provide timely, thoughtful solutions to unexpected challenges.

Tech Savvy:

Experience with various event platforms and tools for virtual and in-person events.

Passion for The IWI's Mission:

Understanding and alignment with the organisation's core mission to effectively promote and execute relevant events.

EXPERIENCE REQUIREMENTS:

• Proven experience in conference planning or event management, with a track record of successful event execution.
• Knowledge of industry best practices and trends in conference planning and management.
• Knowledge with sponsorship and donor acquisition.
• Proficiency in Microsoft Office Suite and event management software.
• Strong organisational and time management skills, with the ability to work autonomously and meet deadlines.
• Ability to work flexible hours, including evenings and weekends, as required for conference.
• Familiarity with budget management and financial tracking for conferences.
• Excellent written and verbal communication skills.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you a finance whizz looking for a rewarding trustee role? We have an amazing opportunity to be a Treasurer for our board, where you’ll have oversight of all financial aspects of the charity and advise the board accordingly. You’ll also be a proactive board member who shares our vision and values, and works with us to shape the charity’s direction. We look forward to hearing from you!

This role can be undertaken remotely for the most part, with quarterly in-person board meetings in London. 

Please apply via the brief application form on our website.

The main tasks you'll be required to undertake:

• Oversight budgeting, forecasting and reporting both internally to the Board of Trustees as well as reporting of the annual accounts
   
• Ensuring that proper accounting records are kept, financial resources are properly invested and economically spent
   
• Review of internal financial control environment ensuring continuous improvement and timely follow up of any actions
   
• Contributing to the strategic plan and advising on financial implications, and monitoring and advising on the financial viability of the charity
   
• Being a dedicated and proactive trustee of the charity, making meaningful contributions to meetings and discussions, and leading ad hoc pieces of work as required

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Make a difference by providing company and conversation to an older person in Croydon. Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.

Befriender - In Person

Duties:
• Providing companionship to clients in their home, sharing a cup of tea
• Other activities mutually agreed by both the volunteer and client, such as reading together, or helping with post, and within the Befriending Programme’s guidelines
• Maintaining records of client visits and sending those to the Befriending Coordinator on a regular basis
• Accompanying client out for a walk or to the shop if they are sufficiently able
• Accompanying client to weekly activities or social clubs to support client’s
independence
• Escorting clients to GP/hospital appointments as needed
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and Safeguarding
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Ability to maintain professional boundaries

Befriender - Telephone

Duties:
• Providing companionship to clients by telephone for a chat
• Maintaining records of telephone calls to clients and sending those to the Befriending
Coordinator on a regular basis

Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and
Safeguarding
• Ability to maintain professional boundaries

We are a new Community Interest Company offering arts, gardening and wellbeing workshops to all.  We are currently running on a 100% voluntary basis and are looking for some revenue to offer more to our local communities. Do you have a few hours spare each week to help us out? Do you have previous experience with applying for funding? Do you think gardening and The Arts should be accessible to all? If so we would love to hear from you.

Aim of the post: To generate an income from local, regional and national grant pots to increase the range and effectiveness of Flourish Arts Network outreach.

Person Specification: The successful candidate will be required to demonstrate the following knowledge, skills and experience;

• Relevant qualifications, previous experience in grant / bid writing, fundraising, and excellent communication skills.
• Successful track record of achieving agreed financial income targets with a charity, CIC, social enterprise or not-for-profit organisation.
• Ability to communicate effectively verbally and in writing, work collaboratively and supportively as part of a team.
• Manage time effectively and work to deadlines; be organised in monitoring grants and responding to grant providers.
• Volunteer as little as two hours per week.
• Be passionate about the wellbeing of others.

Duties can include;

• Apply to a list of grant/funders which will be provided. Research potential grant providers to seek funding opportunities especially those relating to Flourish Arts Network's areas of operation.
• Determine and create plans to streamline the grants administration procedure.
• Initiate contact and write bids to raise funds to support for Flourish Arts Network.
• Liaise with grant providers to ensure receipt of applications, and get feedback for any unsuccessful bids in order to learn and develop moving forward.
• Closely track grant expenditure and monitoring for successful bids, in line with the terms of each grant received.
• Join us for refreshments and conversations at some of our free events.

CFAB Experts by Experience Advisory Group Member

Volunteer role

Could you be part of our Experts by Experience Advisory Group to help make a positive contribution to our efforts to protect children and reunite them with family overseas?

Children and Families Across Borders protects children who have become separated from their families across international borders. As the UK member of the International Social Service network, our specialist team inter-country social workers, work with over 130 partners around the globe to reunite families. Our work is complex but life changing.

CFAB is creating an Experts by Experience Advisory Group and is looking for people to join and support our work. The purpose of our engagement would be to would be to embed the voices and insights of individuals with direct and personal experience of aspects of our work into the service design and decision-making processes within CFAB. We believe that the insights and input from those with experience of our work will help to ensure that our services, our strategies and our messaging are grounded in real needs and experiences rather than assumptions and ultimately lead to better outcomes for children.

We would consider individuals with direct, personal experience of international kinship care, international adoption, alternative care, international migration and asylum as experts by experience.

Requirements:

The Advisory Group will meet twice per year (either remotely or in person) and there will also be opportunities to feed in and participate in other ad hoc projects.

Experts by Experience will:

• Provide advice and recommendations on policy, program design, and delivery.
• Review and contribute to strategic documents, reports, and evaluations.
• Identify opportunities for co-production and co-design within the organization.
• Act as advocates and champions for the integration of lived experience.
• Ensure diverse experiences are represented and inform inclusive practices.

What can we offer you?

Though this is a voluntary role, your participation will be compensated. Expenses will also be covered in line with CFAB’s expenses policy.

We will ensure we offer pre and post meeting support to experts to identify and reflect on any issues that require processing.

We will provide training to support your skills development based on the opportunities you would like to be involved with. We will share with you the impact of your participation on our work.

We are looking for trustees who will offer challenges, experience, and expert knowledge to help us think differently. We are looking for individuals who will take an active role in the governance of the Charity and support our expansion objectives - to remain financially stable whilst actively growing our volunteer network, our geographical coverage and our paid services to increase the number of families and young people we can support each year.

Person specification:

• Good, independent judgement and strategic vision.

• Commitment to the organisation and a willingness and ability to devote the necessary time & effort to the role.

• An understanding of, or interest in, special educational needs and disability affecting children and young people and their families.

• Skills to analyse proposals, examine their strategic consequences and make concise recommendations as part of the Board.

• Ability to cooperatively work with the whole team of trustees, and with employees and volunteers.

• Willingness to speak your mind and appropriately challenge other trustees and employees; but also listen to the views of different people before reaching a decision.

• Secure personal access to digital communication technology with an ability to competently and efficiently use those resources.

• Willingness to be available to employees for advice and enquiries on a scheduled or ad-hoc basis.

The ideal applicant would also possess the following:

• Extensive networks, and a willingness to draw on contacts as appropriate.

• Experience of working at a senior management / leadership level.

We are keen to hear from anyone who has a passion for our cause and feels that their experiences and expertise could be beneficial to our Board.

If you would like to be considered, please contact us for an application form link and provide a copy of your CV.

The application process will comprise of a two-stage interview, followed by referencing. We anticipate that successful applicants will be invited to join the Board in Autumn 2025.

We look forward to hearing from you.

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in the borough of Bromley and 50 + plus in Greenwich. Our advisers provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Supporting and providing information to clients across a wide range of enquiry areas including welfare benefits, housing, Social Care, relationships, and consumer issues.

What will I be involved in?

• Identify and research information and services to signpost that are relevant to the client’s situation, drawing on information resources, agencies, and other sources of information.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Familiarize and keep updated with resources available from Age UK factsheets and Information Guides available.
• Completion of the Adviser Induction programme which includes training courses on relevant topics. Followed by shadowing sessions within the I & A Team.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• Present and discuss information and advice with the client’s consent, act on their behalf, and represent their interests with third parties by letter, telephone or in person.
• Recording and updating case records on Charitylog including capturing consent. Using Microsoft packages and emails.
• Liase closely with the Advice Case Supervisor, other advisers, and wider staff team. Seeking guidance and support where required.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.