This is a fantastic opportunity to join a growing, ambitious national charity that funds and builds state-of-the-art, multimillion-pound spaces for young people (called Youth Zones), providing life-changing support to tens of thousands of young people nationwide.  If you feel you have the necessary skills, apply today!

As Executive Assistant your professional skills & experience will support the senior staff of OnSide, a charity that believes all young people should have the opportunity to discover their passion and purpose.  You will work as a team with the full-time Executive Assistant in delivering essential business & administrative support to the senior staff, together with leading in the provision of a secretariat service to the Trustees Boards of our new Youth Centres.

We welcome applications from under-represented groups; in particular, from Black, Asian and Minority Ethnic individuals, people with disabilities, and members of LGBTQ+ community. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Benefits: Flexible working culture; 5% matched contribution pension; 33 days holiday pro-rata, inclusive of Bank Holidays (rising with length of service); birthday leave; retailer & leisure discounts, free parking.

Key duties will include:

• Diary management for internal and external meetings (virtual & in-person), events, conferences, travel, accommodation, etc.
• Arranging key team meetings for the senior team, taking minutes and collating expense claims
• Servicing Trustee Boards of new Youth Zone projects, including organising meetings, preparing Board packs, managing the vetting process for new Trustees, and updating Charity Commission and Companies House records
• Recording and managing relationship data on the CRM database (training provided)

About you:

For this role you will have worked as an Executive or Personal Assistant at a senior level, with experience of supporting Boards, diary management and minute taking. You will have a systematic and meticulous approach, an ability to build effective working relationships with a wide range of people, working experience of Microsoft Office programmes, and a discrete, flexible and resilient attitude.

Other skills and experience you will need include:

• Ability to work in a team and with senior staff and Board members
• Excellent organisational, administrative, interpersonal and communication skills
• Knowledge and judgement to make sound decisions and refer appropriate matters
• Ability to remain calm and resolve conflicting requirements while working under pressure and with shifting priorities
• Commitment to Equality, Diversity and Inclusion

Closing date for applications: 9am, Monday 31 January 2022

Interviews: Monday 7 February 2022

OnSide is committed to the safeguarding of young people. In accordance with our Child Protection & Safeguarding procedures, this position requires a basic DBS check.

Registered Charity No 1125893

About the role:

The recruitment team is an award-winning team responsible for sourcing, selecting and hiring diverse individuals who have the potential to become excellent social workers on the Frontline programme. There are two attraction managers co-leading a team to build the pipelines of prospective applicants, securing c. 3700 applications and subsequently 452 participants for the programmes in 2022 and 2023. This will directly impact the organisational aim to have 4,000 impactful fellows by 2025.

A little bit about you:

We are looking for someone experienced in Attraction Management with a strong belief in and enthusiasm for Frontline's aims and missions.

You will need experience in:

• Managing attraction strategies, sourcing talent and building a brand across university and career changer audiences.
• Advertising and marketing campaigns.

You can find out more about this role in our job pack.

Our commitment:

We believe that diversity makes for a stronger team and want our organisation to better reflect the communities we serve. Therefore, we are actively seeking applicants from ethnic minority backgrounds for this role. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team which is found on our current opportunities page.

We only accept applications through our non-biased recruitment website, Pinpoint.

Blackburn diocese is approaching its 100th anniversary having been founded on the 12 December 1926 and serves almost the whole of the county of Lancashire with a population of 1.3 million. It is divided into 14 Deaneries and two Archdeaconries (Blackburn and Lancaster). The Diocese covers an area of extraordinary variety, from the stunning countryside of the Trough of Bowland to the former mill towns of East Lancashire, from the University cities of Preston and Lancaster to the seaside towns of Blackpool and Morecambe. We have Parishes of all traditions and are strongly committed to the principle of mutual flourishing.

Vision 2026:

Vision 2026 is an agenda for growth and change agreed by the Blackburn Diocesan Synod in 2015. It challenges our parishes to be healthy churches which can transform the communities in which they are set. It also lays out four ways in which this over-arching goal can be achieved: Making Disciples, Being Witnesses, Growing Leaders and Inspiring Children and Young People for Jesus Christ.

Over the course of 2020 the Diocese engaged in a ‘Vision Update’ through which we sought to identify what is going well and where the challenges are as we seek to realise our Vision of seeing Healthy Churches Transforming Communities in 2026. This Update began with a ‘Parish Vision Survey’ and has encompassed extensive feedback from parishes and representative groups including Deanery Synods, Areas Deans and Bishop’s Council in order that plans focus on what will really make a difference to realising our Vision. The Update has resulted in the Vision 2026 Implementation Plan (2021 – 2024) which can be found on the diocese website here.

Missional and Financial Flourishing

The next four years (2021-24) are a key window of opportunity for the Diocese of Blackburn. Rather than pull back clergy from front line roles in parishes to pursue a “sustainability agenda”, we are endeavouring to step out in faith and courage. We have an opportunity to (a) generate a pipeline of leaders across all traditions, lay and ordained, who can bring church growth by parish renewal and planting and (b) address challenges being faced by parishes with significant long-term issues, whether missional, pastoral or financial.

Through the Missional and Financial Flourishing exercise, our Director of Vision Delivery is working with colleagues from across the Diocese to plan missionally, vocationally, financially and prayerfully, to develop a strategic approach to seeing “healthy churches transforming communities” across all spheres of life in Lancashire. More information can be found on the website here. 

Who we are looking for:

Knowledge, Experience and Qualifications

• Educated to degree level or equivalent.
• Evidence of working with very complex legal requirements. The postholder will be expected to have, or quickly acquire, a working knowledge of relevant legislation. Detailed professional advice and assistance is available from the Diocesan Registrar, the Church Commissioners and from the specialist members of each of the Boards and Committees.
• Ability to interpret and work with Church and Statutory legislation as appropriate.
• Demonstrable experience of being able to see possibilities and be creative within legal frameworks.
• Proven ability to think strategically and contribute to the development of policy and planning.
• Experience of Committee work, including the preparation of agendas and presentation of papers both orally and in writing.
• Evidence of ability to influence, through effective communication, negotiation, professionalism, and development of trust. 
• Experience of working in situations requiring attention to detail and thoroughness in all aspects of work.
• Excellent communication skills, both written and verbal 
• Good IT skills, in particular with Microsoft 365 – especially Sharepoint

Lostock, Bolton
£9.66 - £10.56 p/h (Depending on experience)

Our client provides residential services for young people aged 16-25 years old. Their new Residential Eating Disorder Service based in Lostock, Bolton, is looking for a kind, caring and empathetic Cook/Assistant Chef to support with cooking and preparing meals for their young people with complex and challenging eating disorders. Whilst some experience of working as a cook is desirable, full training will be given to those applicants who can cook and have a real desire to produce nutritional balanced meals with a passion for producing good food.

This is an excellent opportunity to develop your skills within a supportive residential service. You will work closely with both the residential staff, Chef and the dietetics team. Your role will involve planning and preparing quality meals for their young people, following strict meal plans, and ensuring correct portioning, labelling, and packaging of food items. You will also support all aspects of stock control, including ordering stock and receiving goods. As our client's young people work towards their own recovery, you will be flexible and compassionate, helping them to build their skills whilst their independence is promoted through cooking and baking classes facilitated by the dietetics team. This is a role where you will gain immense job satisfaction knowing you are having a real impact on the recovery of our young people.

Your week will consist of working 15 hours per week over a Friday, Saturday, and Sunday.

Company Benefits

A £100 bonus after completing 6-month probation
Refer a Friend Scheme (Up to £500 per referral)
30 days holiday (Rising to 35 days with service including bank holidays)
Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
Paid Training & Induction
Enhanced company pension
Life Assurance (2 x annual salary)
Free parking available and good direct transport links
Enhanced maternity/paternity leave
Paid Enhanced DBS check
Cycle to work scheme
Employee Assistance Programme/24-hour Counselling Service
Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Cook/ Assistant Chef

Experience of working as a Cook/Assistant Chef is desirable, but training will be provided for those applicants that can cook and produce good food
Good verbal communication skills and the ability to listen to others
Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
An Understanding of the issues around confidentiality and safeguarding
The ability to form and maintain professional working boundaries between staff and service users

Desirable Criteria of requirements of a Cook/Assistant Chef

Full, clean UK Driving Licence and access to a car
Previous experience of working with young people who have mental health needs
Previous experience of supporting service users with eating disorders

Fancy the challenge? Apply today!

Additional Information

You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
Please note that they do not accept CV’s and the application must be completed in full.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 105 804

Hours   34.5 hours each week (term time only)

Working weeks39 weeks worked per year

Salary   £14,636.51 pro-rated to working weeks and hours(Grade 1, Point 1 rising to Point 6 with annual increments)

Location Inscape House School (based within Priestnall School, Heaton Mersey)

Reporting to Assigned Line Manager

We are looking to recruit an Educational Assistant within our school which supports young people with autism between Year 1 and Year 14. We recognise that every child is different. That’s why we create individual learning programmes matched with a core team of therapists.

The purpose of the role is to work with teachers and therapists in assisting in the delivery of the curriculum and in the care of the pupils. In addition, you will be required to participate in other activities within the school, including supervision of play and lunchtimes.

This position is based within Priestnall School, Heaton Mersey and any Inset training will be undertaken at Inscape House, Cheadle.

Safeguarding children and vulnerable people is a priority for all employees.

Key responsibilities of this role are;

• Taking responsibility for the supervision of a group of children in a given activity,
• Contributing to assessment through observation and recording of assessment data,
• Contributing to the pupil IEP’s and support plans,
• Recording incidents and achievements on the school MIS system,
• Sharing responsibility for compilation of displays,
• Devising and supervising practical activities, etc,
• Preparing relevant materials,
• Carry out therapy programmes under the guidance of the Support for Learning Team,
• Supporting pupils off site in a variety of education enrichment opportunities,
• As a specialist EA, support the delivery area of a specific curriculum area eg, science, PE, music, food technology, enrichment curriculum and family activities, girl groups.

Can you work independently and on your own initiative?  Do you enjoy supporting young people in a care, support or education role?  We are looking for someone with a flexible “can do” attitude and who likes to work as part of a team.

Do you have the values the Together Trust endorses; Positive, Passionate, Professional and Supportive?

To discover the full details of this rewarding role within the Together Trust look at our Job Description.

Church and Community Youth Worker

2 Year Fixed Term Contract

Part-time 32 hours per week (0.8 FTE, negotiable)

Salary: £16,626 per annum (£20,783 for 1FTE)

MediaCityUK Church is a partnership between Oasis Church and the United Reformed Church. We are a community of ordinary people exploring life together, where everyone is welcomed. As part of the wider Oasis family of hubs, MediaCityUK Church and Community Hub works to provide integrated, high quality services that benefit the whole person and the whole community.  An opportunity has arisen for a Church and Community Youth Worker based in Salford. 

Under the supervision of the Lead Youth Worker, the Youth Worker’s key responsibilities include:

• Developing and leading youth ministry within the church and wider community.
• Building positive relationships with young people and promoting social, emotional and spiritual growth.

• Working alongside local youth work partnerships to support and develop the youth provision in the local community.
• Contributing to the planning, delivery and evaluation of the church youth work curriculum.
• To support the wider youth provision within Oasis Academy MediaCityUK

As well as a passion for youth work, this is very much a relationship and ministry building role and the successful applicant will also need to demonstrate:

• A relevant qualification in Youth Work and Ministry or is able to demonstrate relevant experience at this level within the sector.
• Experience working within a youth/faith/community setting alongside other statutory and voluntary organisations
• Previous experience implementing youth ministry programmes

If you are interested in applying for this role, then please:

Email your most current CV along with a Supporting Statement   Your Supporting Statement (max of two A4 pages) must address the following questions:

1. In what ways does your professional background and personal and spiritual experience qualify you for this position and enable young people to make choices that positively improves their lives?
2. How would you seek to incorporate the Oasis ethos into your working practice?

For full details please go to the Oasis UK charity website.

Completed applications should be returned to  by 9am, Wednesday 2nd February 2022.

Interviews will take place in Salford on Tuesday 8th February 2022

The successful candidate will need to show proof of right to work in the UK. 

*This role has an occupational requirement for applicants to actively embrace the Christian ethos and values of Oasis.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities. Registered Charity No. 1163889

Hours   37.5 hours, worked over 5 days

Salary£18,520.00

Location   Cheadle - Therapy & Specialist Support

Reports toHead of Therapy

We are seeking to recruit a Clinical Services Administrator to support our Therapy & Specialist Support (TSS) team to provide a high quality and efficient service to families, young people, professionals and colleagues working in a range of settings and services both within and external to the Trust.

You will join an established team of office-based colleagues as a key member of our TSS team - including Speech & Language Therapy, Occupational Therapy, Sleep Services, PBS and Psychology, providing support as required.

Key responsibilities include but are not exhaustive;

• Work closely with the TSS Head of Therapy Services to establish integrated and effectively communication between Therapy and Specialist Support and other departments within the Together Trust.
• Attend and participate in staff meetings, supervision, and training and appraisals as agreed with the Head of Therapy.
• Be the first point of contact (telephone or email) for families and professionals seeking support from the service.
• Liaise with parents, carers and professionals by telephone and other means.
• Give advice to parents/professionals on appropriate support services.
• Book parents onto sleep workshops, invite parents to attend monthly coffee mornings and providing supportive listening.
• Network with potential service users and commissioners to positively promote engagement with Together Trust services.  This may include liaising with school SENCO’s and GP practices.

About you

The ideal candidate should have:

• Qualifications – we are seeking someone who is educated to minimum A Level and/or NVQ Level 3 with very good literacy and numeracy skills.
• Knowledge or understanding of Autism Spectrum Conditions (ASC) and the impact that ASC may have on young people and their family.
• Be flexible in their approach and be able to work independently using their initiative to undertake tasks which may not be explicit within the job description.
• Excellent communication and interpersonal skills, with excellent telephone manner being courteous and professional.
• Proficiency in Microsoft Office and other IT systems including databases.
• Ability to work independently demonstrating initiative and proactivity and to work alone in an organised and methodical manner.

Help us make a change to young people with learning disabilities and Autism Spectrum Conditions.

Please read the full job description to find out more about this interesting position

Role Purpose

Working across different teams, you will lead the retail, logistics and site services functions within the Salford sites of Mustard Tree. This includes coordinating the retail provision and overseeing the stock. This role includes managing safeguarding risks and incidents, signposting, training Freedom trainees to gain work ready skills, overseeing a successful and food safety compliant Food Club. The role will also involve maintaining strong working relationships and pathways with colleagues in different teams, local statutory agencies and partner organisations and so good communication is essential. Although each role will have a specific base Little Hulton, flexibility and willingness to travel across all Mustard Tree sites to provide cover is essential.

What you will be doing: Job Description

• Manage the Little Hulton branch to maintain a safe and effective retail space, food club and community hub
• Line management of retail staff including regular 121s, appraisals and performance management and work effectively with relevant support staff onsite
• Ensure compliance to all appropriate health & safety, and security policies and procedures.
• Ensure the shop is fully stocked and effectively merchandise and manage stock rotation to develop and maintain safe and attractive shop displays
• Oversee the donations including working with staff and volunteers to regularly sort and process all donations, recycling any items that cannot be reused, using controlled pricing of items for sale
• Handling cash and performing bank runs, including using the till and cashing up.
• Ensure that Freedom trainees are trained to develop ‘work ready’ skills, retail skills (using our training manuals) and behaviours.
• Supervision of the ‘Friends of Mustard Tree’ volunteers, working with the Volunteer Coordinator to ensure appropriate cover and the wellbeing of all team members.
• Build and maintain strong relationships with partner organisations
• Understand/contribute to safeguarding and risk management using incident and safeguarding forms, attending annual training and escalating concerns to the management.
• Produce management information and regular reporting
• Work in line with our values, providing a consistent and welcoming approach, advocating for Freedom volunteers inside and outside the organization.
• Managing the day to day running of the retail shop and site.
• Work alongside the Freedom Project Team to co-ordinate the daily activity of volunteers,
• Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
• Promote and maintain the general welfare and morale of volunteers, escalating any safeguarding concerns to the Safeguarding Lead
• Supporting the Induction and Graduation events of volunteers, including providing informed and helpful feedback
• Maintain and develop a positive customer experience, ensuring all personnel maintain a high standard of customer care
• Work closely with the warehouse team leader, to ensure efficient and supportive practices
• Ensure you work within health & safety guidelines and security policies and procedures
• Supporting other staff and departments as required and providing relief cover for other hubs
• Take responsibility for personal and professional development, attending training courses where appropriate
• Apply Trading Standards Regulations in the shop and ensure all personnel are aware of
• Working with GH and reporting and managing any maintenance issues on site, working with external contractors.
• Other tasks and duties relevant to the role as required by the organisation

General Work duties:

• Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and departments and providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential 

Good interpersonal skills, including verbal and written communication skills.

Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively.

Kind, encouraging and respectful, and enjoys working with a diverse range of people

Personal accountability with a positive and proactive approach to problem solving

5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems

Trustworthy with good attention to detail and organisational skills

Experience in retail, preferably in a management role

Line Manager Experience

Desirable

Knowledge of health and safety regulations and experience in leading or supervising

Confident in managing risks, difficult situations and in professional boundaries

Clean driving licence and car to travel between sites

Food and hygiene level 2

Peer Group Coordinator

Bury Involvement Group (BIG) in Mental Health is an independent charity run by, and for, people with personal experience of mental and emotional distress, with the purpose to build a healing and compassionate community for those in need of sanctuary and support. BIG is commissioned to provide the Bury Peer Led Crisis Service (BPLCS), a crisis service supporting adults in mental health crisis in Bury. BIG also delivers a Welcome Home Scheme (WHS), which supports people to transition from the mental health inpatient unit back into the community. We are excited to have secured funding allowing us to further develop and expand the current service. We are seeking a person with personal experience of mental and emotional distress to join our team as Peer Group Coordinator.

As Peer Group Coordinator you will be responsible for the day to day provision of the BIG’s community based peer support service, ensuring its smooth and effective functioning. You will line manage personnel and volunteers within the service, ensuring there is appropriate support to enable them to perform their duties, whilst supporting their development. You will work alongside the senior management team to support the evaluation and development of the service. You will be responsible for developing our drop-in community offer, whilst ensuring this service is aligned to our crisis and welcome home schemes. You will provide therapeutic face to face, and occasional telephone support, through a mutual negotiation of the visitor’s needs, within the service.

We wish to recruit someone with personal experience of mental distress and substantial experience of working with people with mental health problems. This must include experience of working with people at risk of suicide and self-harm. We are looking for someone with a great combination of skills. You will need to have proven experience of managing and leading a team or service, and great therapeutic skills with the ability to support and develop a team. Your high level of experience and understanding of community-based mental health needs will enable you to advise and guide the team and support the development of the service.

You’ll be joining a team which is friendly, supportive, and committed to our mission of empowering adults with mental health conditions towards recovery and improved quality of life. You will be integral to the continued development of a well-respected local mental health charity that makes a real difference to people’s lives.

• 22 hours a week
• £33,280.00 FTE
• 12 month fixed term contract. With the option of this being extended beyond this date, dependent on the long term commissioning of the project.
• Annual Leave entitlement of 19 days (plus 3 bank Holidays)
• Supportive induction, including training, alongside a training budget
• Regular Clinical Supervision with a counselling psychologist to support professional development, paid for by the organisation
• Closing Date Monday 24th January 2022
• Interviews week commencing 24th January 2022

Thanks to significant new funding TLC: Talk Listen, Change is growing and are looking for a Domestic Abuse Administration Team Leader to support the delivery of all domestic abuse services.

TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester. 

The role
In this role you will deliver efficient and effective administration support to enable the delivery of our domestic abuse services.

About you

You will be incredibly organised and highly proficient in all administrative duties. You will have strong communication skills including a good telephone manner and be confident in dealing with enquiries. You will understand the dynamics and behaviours displayed in relation to perpetration of domestic abuse. Above all you’ll bring a positive, solution focused attitude.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

Funding secured will enable TLC: Talk, Listen Change to grow our work with perpetrators of domestic abuse, their partners, and families. Over the coming twelve months, we are expanding existing programmes and developing several new ones, reaching considerably more people than we ever have before, and pioneering new approaches in this crucial area of work. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

Location

We value the importance of flexible working. Our services are a hybrid of online and in person delivery. This role can be home based or in our office, Trafford House, Chester Road Manchester, M32 0RS. If home based there will be a requirement to work from the office two days a week and travel to the office for training and meetings. We also value the importance of human connection so offer the flexibility to book working space in Trafford House. As in person external meetings and events return there will also be a requirement to travel across Greater Manchester and sometimes wider. 

This post is subject to an enhanced DBS check.

Please note: we will be shortlisting applications on an on-going basis so we encourage applicants not to wait until the closing date to submit an application where possible.

We’re looking for a leader who can lead and inspire our team and our stakeholders with their vision and enthusiasm. They should have highly developed people management skills, strong financial and commercial experience and excellent strategic business planning skills.

We’re looking for someone who really understands our manifesto and values and has the vision to grow the museum, building upon the success of our redevelopment and launch in 2021.

Our Chief Executive will be responsible for leading and developing the new Manchester Jewish Museum. Working closely with the Board of Trustees, they will be responsible for developing and then delivering a new strategy for growth, driven by the museum’s new manifesto and values. The Chief Executive will deliver strong leadership, holding accountability for strategy, execution and resource management, and will act as an advocate and ambassador for the organisation with a wide range of stakeholders and partners. They will ensure the museum firmly establishes itself as a leading cultural organisation in Manchester and the North.

They will build on existing relationships and partnerships and at the same time identify and cultivate new supporters and partnerships to help meet the museum’s income targets and enable us to fulfil our mission and to reach and engage new audiences.

Deadline: 9am, Monday 24 January 2022

Contract & Hours: Permanent, 35 hours a week with some evening and weekend working

We are seeking a resourceful Recruitment Administrator to join our friendly Adverts team at our Head Office, located in Stockport town centre, a 10 minute walk from Stockport train station.

Working in our Recruitment Department, you will be responsible for:

• Writing engaging adverts to reach a diverse range of applicants
• Posting a variety of adverts across numerous job boards
• Responding to internal and external queries
• Supporting our services in meeting the requirements and standards of the Care and Quality Commission

This is an ideal position for a graduate looking for recruitment and administrative experience within a charitable company. Previous experience in a busy office environment is desirable but not essential, as we value transferrable skills and prior experience in other customer facing roles. We are seeking applicants with excellent attention to detail, an ability to prioritise your workload and meet deadlines with a professional attitude.

We offer permanent, full time hours (37.5 hours) between 9:00am and 5:00pm, Monday to Friday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Founded in 1910 The Textile Institute is the Chartered Professional organisation for textiles, clothing and footwear.

The Institute is a registered charity with a global membership.

Due to the retirement of our current Senior Finance Administrator a position has now become availiable to join our team.

We are looking for a candiadate who is MAAT qualified and experience of working within charity finance would be an advantage.

The Role

Responsible to: CEO

Accounts duties:

Payments/Purchase ledger

• Maintain up to date records of the purchase ledger on QuickBooks
• Process payments to suppliers by BACs or cheque
• Deal with supplier enquiries and ensure payment of invoices
• Update and reconcile petty cash as and when required

Receipts/Sales ledger

• Process all credit card payments and record and bank cheques received
• Advise relevant department of declined payments which need to be followed up
• Allocate batch numbers for payments received
• Raise invoices for services and membership as and when required
• Monitor payment of invoices and chase when needed informing the relevant department
• Deal with queries regarding payments made/due when necessary
• Record payments received on QuickBooks and in the Access database and inform the relevant department of payment made
• Set up direct debit payments when requested by members
• Produce receipts for payments when requested.
• Process refunds when necessary with the appropriate authorisation
• Process monthly membership direct debits

Other accounts work

• Produce profit and loss account and balance sheet monthly by the 15th of the following month) and compare to budget
• Update monthly cash flow by the 15th of the following month
• Prepare bank reconciliations for all TI accounts
• Produce quarterly VAT returns
• Prepare Gift Aid claims annually and administer the associated paperwork
• Prepare QuickBooks for the annual audit
• Liaising with the auditors before and during the audit until project completion
• Processing and running the monthly electronic payroll

Foundation/ Benevolent Society

• Administer and reconcile the bank account for the foundation and other payments

Are you a confident communicator?
Do you like working as part of a team? 

Are you a good listener and love to help people? 

If this sounds like you, we have an exciting opportunity, to enable you to take the next step in your career and work with a rapidly expanding Group.

A little bit about us…
We are a financial services business specialising in personal injury and clinical negligence. We pride ourselves on delivering an outstanding service and support to our vulnerable clients. ​
Our clients are always at the heart of everything we do:

Purpose:

The main purpose of this role is to provide comprehensive and specialist welfare benefits casework, advocacy and tribunal representation service to Frenkel Topping clients.

Provide a specialist welfare benefits advice service to claimants, carers and their representatives, in particular those claimants who may have received a personal injury payment.

Key Responsibilities:

• Proactively create, develop external and internal partnerships establishing productive relationships including legal representatives​
• Preparation of appeal cases, including written submissions and tribunal representation at First tier and Upper tribunal.
• Delivery of casework and advocacy on behalf of claimants including complex casework
• To explain complex information to clients and ensure their understanding in both written and oral communication, home visit or outreach location
• Assessment of case prospects and advice on merits and risks.
• Negotiating and liaising with local authority, statutory and voluntary agencies
• Undertake training in areas of welfare benefits to keep abreast of new legislative changes, policies and practices
• Provide internal and external updates to staff across the whole range of welfare benefit issues
• Delivery of benefit training sessions to external professional bodies
• Maintain case records for the purpose of the continuity of casework, information retrieval and providing reports where required
• To deal sensitively and professionally with customers in a manner that recognises their needs
• To identify in conjunction with the Operations Manager opportunities for professional development
• Contribute to set performance targets
• Completion of Deputy File reviews

Experience:

• A high standard and extensive knowledge of the benefits system, welfare rights and entitlements, application processes and eligibility criteria including Universal credit and the Welfare Reform Agenda
• At least two years’ experience of working in a welfare benefits advocacy context
• Experience of providing advice to clients and professionals via telephone, in writing, and face to face, presenting complex issues in a clear manner that’s appropriate for internal and external clients
• Having undergone and have a willingness to undertake appropriate training with regards to legislative changes and development
• Experience of challenging and appealing negative benefit decisions together with being able to confidently represent and advocate for claimants at Tribunal hearings.
• Experience of delivering training/briefings/workshops (Desirable)

Skills & abilities: 

• Ability to work sensitively with and relate to vulnerable clients in particular brain injured clients, cerebral palsy, complex needs clients
• Ability to independently manage and prioritise a varied and complex caseload, ensuring deadlines are adhered to in accordance with service standards
• Have an in-depth working knowledge of social security legislation
• Ability to work cooperatively as part of a team

 Personal qualities: 

• Display self-motivation, drive and enthusiasm
• Possess a flexible approach to work
• Keen interest in the social welfare system
• A desire to support vulnerable clients
• Diplomatic and sensitive to client’s circumstances

 Education & Training:

• Good written and verbal communications and numeracy skills
• Substantial welfare rights experience

And last but not least .. what's in it for you?! 

• We are passionate about growth and aim to provide every employee with a clear development plan, with regular reviews that enable them to reach their career goals
• Working within an expanding business with an ambitious growth strategy
• Fantastic benefits including private heath care, flexible working opportunities, cycle to work scheme,  employee recognition and more! 

Frenkel Topping Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.