Head of UK Sales

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of all UK secondary schools and colleges, and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).

The role and your key responsibilities

The Head of UK Sales’ role is to make sure we achieve our partner growth, resubscription and revenue targets. They’ll be responsible for maintaining and improving sales excellence within the team and they’ll make sure that our resubscription rate remains above 95%. They will report to Unifrog’s Head of UK Partnerships.

Your key responsibilities:

• Lead the UK Area Manager team to achieve their Goals and Objectives.
• Establish and execute the UK Schools team’s sales strategy. Constantly monitor what’s working well and what isn’t, and make changes accordingly.
• Shadow and support the UK Area Manager team on demos (using the Sales playbook as a framework), Goals and Review calls and look for ways to improve performance.
• Support the New Partnerships Lead with building prospecting campaigns and achieving demo targets.
• Conduct UK Area Manager and New Partnerships Lead performance reviews and support them with their personal development goals.
• Be the point person for escalation of issues related to partners at a high risk of being lost/that have expressed a desire to end their partnership with us.
• Work with the Head of UK Partnerships to secure national MAT and UniConnect deals.
• Work in partnership with the Head of UK Account Management to make sure that the Unifrog Engagement Cycle is being implemented to drive a sky-high resubscription rate.
• Be responsible for a small region of the UK with the responsibilities of an Area Manager.

Essential skills and characteristics

• Strong communication skills – both written and over the phone.
• Proven track record of excellent relationship management.
• A minimum of 2 years sales experience.
• Personable and resilient.
• Innovative and able to implement and execute strategies.
• Proficient in forecasting and data analysis.
• Strong leadership skills to motivate and inspire teams and individuals.
• Active listening and objection handling skills.
• Keen attention to detail.
• Strong organizational skills.
• Interest in the education sector and careers (edtech experience is favourable but not necessary).

You will be leading a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Key benefits

• Join one of ‘the best organisations to escape to in 2022’ and help transform careers and destinations in schools.
• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Subject to your own and the company’s performance, in addition to your salary you will earn both a termly bonus and an annual bonus.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• For further details of the excellent benefits we offer our staff, please see the jobs page of our website.

Key details

• Salary: £48,000 per annum, plus commission from schools and colleges in your area. OTE of £58K+.
• Full-time.
• Working hours are 8:30am to 5:30pm or 9:00am to 6:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• 28 days paid holiday per year (plus bank holidays).
• Work remotely or in our London office.
• Full UK driving license is preferable.
• Start date: as soon as possible, though we can be flexible for the right candidate.
• To discuss any details about the role before applying, please speak with Zoe (details on our website).
• To discuss working at Unifrog from a diversity perspective please contact Samar (details on our website).

Application process

• Deadline: 22:00 (UK) on Sunday 12th June 2022.
• To apply, please visit our website to upload your CV and answer the questions below:

1.Why do you want to work for Unifrog? (200 words)

2.With reference to the job description, what makes you an excellent candidate for this role? (500 words)

• The next stage of the application process will be a short video task and written task. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Final interviews will be via video call, w/c 20th June 2022.
• We can only consider applications from candidates who already have the right to work in the UK.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

Head of International Sales

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of all UK secondary schools and colleges, and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).

The role and your key responsibilities

The Head of International Sales’ role is to make sure we achieve our partner growth, resubscription and revenue targets. They’ll be responsible for maintaining and improving sales excellence within the team and they’ll make sure that our resubscription rate remains above 95%. They will report to Unifrog’s Partnerships Director (HE and International).

Your key responsibilities:

• Lead the International Area Manager team to achieve their Goals and Objectives.
• Establish and execute the International Schools team’s sales strategy and processes. Constantly monitor what’s working well and what isn’t and make changes accordingly.
• Shadow and support the International Area Manager team on demos and strategy calls and looking for ways to improve performance.
• Support the International New Partnerships Lead with building prospecting campaigns and achieving demo targets.
• Conduct International Area Manager and International New Partnerships Lead performance reviews and support them with their personal development goals.
• Be the point person for escalation of issues related to partners at a high risk of being lost/that have expressed a desire to end their partnership with us.
• Work with the Partnerships Director to secure central contracts with international school groups.
• Work in partnership with the International Partnerships Manager to ensure strong student/counsellor/teacher engagement across our partner school base to drive a sky-high resubscription rate.
• Establish our conference line-up for the academic year and ensure our marketing materials are up to date and effective.
• Be responsible for a small region with the responsibilities of an International Area Manager.

Essential skills and characteristics

• Strong communication skills – both written and over the phone.
• Proven track record of excellent relationship management.
• A minimum of 2 years sales experience.
• Personable and resilient.
• Innovative and able to implement and execute strategies.
• Proficient in forecasting and data analysis.
• Strong leadership skills to motivate and inspire teams and individuals.
• Active listening and objection handling skills.
• Keen attention to detail.
• Strong organizational skills
• Interest in the education sector and careers (edtech experience is favourable but not necessary).

You will be leading a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Key benefits

Join one of ‘the best organisations to escape to in 2022’ and help transform careers and destinations in schools.

• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Subject to your own and the company’s performance, in addition to your salary you will earn both a termly bonus and an annual bonus.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.

For further details of the excellent benefits we offer our staff, please see the jobs page of our website.

Key details

• Salary: £45,000 per annum, plus commission from schools in your area. OTE of £55K+.
• Full-time.
• Work remotely or in our London office.
• Working hours are 8:30am to 5:30pm or 9:00am to 6:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• 28 days paid holiday per year (plus bank holidays).
• Start date: as soon as possible, though we can be flexible for the right candidate.
• To discuss any details about the role before applying, please speak with Zoe (details on our website).
• To discuss working at Unifrog from a diversity perspective please contact Samar (details on our website).

Application process

• Deadline: 22:00 (UK) on Sunday 12th June 2022.
• To apply, please visit our website to upload your CV and answer the questions below:

1. Why do you want to work for Unifrog? (200 words)
2. With reference to the job description, what makes you an excellent candidate for this role? (500 words.

• The next stage of the application process will be a short video task and written task. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Final interviews will be via video call, w/c 20th June 2022.
• We can only consider applications from candidates who already have the right to work in the UK.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

This role is an integral part of a local team delivering a range of connection services across the community for older people who may be lonely and/or isolated. The post holder will act as the central point of contact for all referrals and enquiries to discuss whether the service is right for them and be responsible for pre-assessment with referrals, accurate data input, data quality, security, evaluation and maintenance of service user information. The role will require local travel and occasionally travel outside the local area. A driving license is preferable, but not essential. 

 You should have good administrative and IT skills and experience of using Microsoft Office applications and databases for the recording of information. You will have experience of delivering good customer service, excellent communication skills and be approachable and friendly. You will be expected to work using your own initiative at times and have the ability to problem solve. 

 At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work.   We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you. 

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities.  We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

In line with the current guidance in relation to the activity to be undertaken in this role, a Basic DBS Certificate will be also be required.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Tuesday 28 and Wednesday 29 June

EA to Chairman

Would you like to work in a creative environment with a high profile individual within the classical music/arts arena? This post is a London based role, but it can be offered fully remote if needed.

This is an ASAP role on a temporary basis for approx. 3 months with a view to be longer term for the right candidate.

This is a pivotal role to pro-actively support the Executive Chairman in managing his time and communications at a senior level. You will constantly be one step ahead, forward thinking and must love being relied upon as a true right hand support to a charismatic, impressive high-profile individual. A high level of professional and personal confidentiality and discretion will be essential and a degree of flexibility to work outside usual office hours will be required.

Person specification

With extensive EA/PA experience at a senior level you will be able to hit the ground running dealing with people at the highest level in the arts world, government agencies and corporates. Providing the highest standard of overall business support, the ability and desire to thrive in an incredibly busy and high pressure environment, and the warmth and emotional intelligence to support the Executive Chairman and others with finesse.

Shorthand/speed typing skills would be a considerable asset for the efficient downloading of notes and briefings as well as a deep knowledge of what technological packages are available to assist not only this role but the Executive Chairman.

Skills and Experience:

• Solid organisation skills with a high level of accuracy, attention to detail.
• Ability to manage and prioritise a large number of varied tasks with multiple deadlines.
• Be quick, efficient and able to work under pressure. Unflappable in working to deadlines.
• Excellent communication skills, both written and verbal. Fluent in English. Strong written communication skills required.
• Educated to at least undergraduate degree level
• Excellent IT skills with proficiency in Microsoft Office packages.
• Extensive experience as EA and/or PA Experience at a senior level, preferably in a creative environment.
• Experience of scheduling and organising extensive and complex travel arrangements, especially involving last minute changes and decisions.
• Experience of handling international Visa applications
• Knowledge of or a committed desire to learn all about classical music management
• Fluency in other language with preference for German and French would be highly desired.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location Gwent

Secondments will be considered

Ref: PWW-224

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so,
St Giles is looking for an experienced Coach to provide centred support to a caseload of service users.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Our successful candidate will provide person-centered support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
• Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. 
• Welsh speaker desirable

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring program, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc.

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS).

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. An enhanced DBS check is required for all successful applicants.

As the successful candidate will need to undertake security vetting, although we encourage people with lived experience to apply for our roles, Ex-Offenders as defined by the MOJ ‘Ex-offenders are defined as individuals whose community/suspended sentence order; licence or post sentence supervision has been completed and there is no longer a right to recall’ may not pass security vetting.

If you require further information, or to apply, please visit our website via the ‘Apply’ button. 

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11pm, 23 May 2022. Interviews: Tuesday 31 May 2022.

Lleoliad Gwent

Caiff secondiadau eu hystyried

Cyf: PWW-224

A ydych chi'n unigolyn hynod effeithiol, rhagweithiol ac ysbrydoledig sy'n angerddol dros wneud gwahaniaeth? Os felly, mae St Giles yn chwilio am Hyfforddwr profiadol i ddarparu cymorth wedi'i ganoli i lwyth achosion o ddefnyddwyr gwasanaeth.

Ynglŷn â St Giles a Phartneriaeth St Giles Wise 

Mae St Giles yn elusen cyfiawnder cymdeithasol arobryn sy'n defnyddio arbenigedd a phrofiadau go iawn o’r gorffennol i rymuso pobl nad ydynt yn cael y cymorth sydd ei angen arnynt. Pobl sy'n cael eu dal yn ôl gan dlodi, wedi'u hecsbloetio, eu cam-drin, sy’n delio â dibyniaeth neu broblemau iechyd meddwl, sy’n gaeth i drosedd neu gyfuniad o'r materion hyn ac eraill. Rydym yn dangos i bobl fod modd creu adeiladu dyfodol gwell iddynt hwy eu hunain a'r rhai y maent yn poeni amdanynt ac yn eu helpu i greu’r dyfodol hwn drwy gymorth, cyngor a hyfforddiant.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Fel menter, rydym yn adeiladu pontydd i gyfle i'r rhai mwyaf agored i niwed yn ein cymdeithas. Mae ein tîm yn gwneud hyn drwy gymorth mentora, cyflogaeth, sgiliau a chyngor ynni.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).

Ynghylch y cyfle cyffrous hwn

Bydd yr ymgeisydd llwyddiannus yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer sy'n seiliedig ar drawma i greu perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth. Mae datblygu a chynnal perthynas waith gadarnhaol ag asiantaethau allanol gan gynnwys y Gwasanaeth Prawf, Carchardai, partneriaid ac eraill a fydd yn helpu i gyflawni canlyniadau rhagnodedig i ddefnyddwyr gwasanaeth yn elfen allweddol o'r rôl.

Er mwyn ymgymryd â’r rôl hon, rhaid i chi fod â’r canlynol:

• Profiad o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol, boed yn y gymuned neu mewn carchardai
• Profiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd
• Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achosion gan gynnwys cynnal a diweddaru cofnodion, canolbwyntio ar nodau'r cynllun gweithredu dros gyfnod o amser, a chadw at derfynau amser
• Gwybodaeth am ac ymrwymiad i ddiogelu arferion a pholisïau, a'r gallu i hyrwyddo diogelu ymhlith cleientiaid a chydweithwyr sy'n agored i niwed.
• Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma, gwrando'n weithredol a defnyddio ystod o ddulliau cyfathrebu wrth ddarparu gwybodaeth a chymorth
• Y gallu i ddal i weithio o dan bwysau, cwrdd â therfynau amser, gweithio ar eich liwt ei hun ac yn rhan o dîm. 
• Siaradwr Cymraeg yn ddymunol

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaethau clinigol, benthyciad tocyn teithio tymor a llawer mwy.

Rydym yn eich annog i geisio am y swydd os ydych eisoes wedi gweithio ar brosiect cymorth a arweinir gan gleientiaid, wedi cael profiadau niweidiol personol fel digartrefedd, camddefnyddio sylweddau, dyled, ymwneud â gangiau ac ati.

Bydd y broses fetio yn unol â Safonau Diogelwch Personél Sylfaenol Swyddfa'r Cabinet (BPSS).

Fel sefydliad sy'n gweithio gyda phlant ac oedolion sydd mewn perygl, rydym wedi ymrwymo i ddiogelu, amddiffyn a hyrwyddo diogelwch ein cleientiaid. Mae angen gwiriad DBS manylach ar gyfer pob ymgeisydd llwyddiannus.

Bydd angen i'r ymgeisydd llwyddiannus ymgymryd â fetio diogelwch. Er ein bod yn annog pobl sydd â phrofiad personol i wneud cais am ein rolau, efallai na fydd cyn-droseddwyr fel y'u diffinnir gan y Weinyddiaeth Cyfiawnder ('Diffinnir cyn-droseddwyr fel unigolion y mae eu gorchymyn dedfryd gymunedol/ataliedig, goruchwyliaeth trwydded neu ôl-ddedfryd wedi'i chwblhau ac nid oes hawl bellach i alw'n ôl') yn pasio fetio diogelwch.

Am ragor o wybodaeth, neu i ymgeisio, ewch i’n gwefan trwy glicio ar y botwm ‘Ymgeisio’. 

Noder y bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 11yh, 23 Mai 2022. Cyfweliadau: Dydd Mawrth 31 Mai 2022.

Job Description

Title: Service Delivery Co-ordinator (please note that this role is know as Patient Services Co-ordinator within the charity)

Reports to: Administration & Services Lead

Based at: Remotely – Must be able to travel as required for General Meetings and Charity Events

Job Purpose: To provide direct emotional and practical support to patients and carers

Key Responsibilities, but not limited to:

• Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity
• Using the central database to record all correspondence, ensuring permission is gained to follow GDPR.
• Identifying gaps in patient information and assist in developing relevant medically approved resources to reflect current guidelines, treatments, services and advances
• Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums.
• Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global F Aware Week, Know Your Pulse & Support Groups etc
• Build a central database of case studies
• Gather content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources and interviews with medical advisors as necessary
• Propose titles and speakers for patient educational events and develop virtual educational videos

Person specification:

• Must hold a full and clean UK Driving License
• Educated to GCSE level (or equivalent)
• Excellent verbal and written communication skills
• Computer literate, with basic knowledge of Microsoft Word, Excel and Outlook
• Excellent organisational skills, with the ability to prioritise and manage own workload
• Can work flexibly, and as part of a team
• High standard of care to approach with attention to detail
• Can undertake a wide variety of tasks and multi-task with ease.
• Friendly and polite, with the ability to sympathise

Following awards from the National Lottery Heritage Fund and Welsh Council for Voluntary Action, the Archdiocese of Cardiff is looking to appoint a full-time Parish & Digital Fundraising Officer.

The Parish & Digital Fundraising Officer will develop and implement systems to improve levels of charitable giving across the diocese. The postholder will be responsible for managing the administration and processes involved in parish fundraising activity (esp. regular / planned giving). The role will also promote digital fundraising including contactless giving and online donations.

Specific duties will include:

• Implementing the introduction of planned giving drives across the diocese to enable parishes to organise and support regular giving.
• Advising and training parish officers and volunteers in the effective management of all aspects of stewardship and financial sustainability.
• Helping build, manage and maintain a pipeline of planned giving drives (20 to 25 parishes in the first year).
• Overseeing rollout of contactless giving devices across the diocese, keeping up to date with advances in the area of digital giving
• Encouraging parishes to take up contactless giving devices and monitoring parish performance.

This post is advertised initially on a 12-month fixed-term basis with the possibility of extension.

Salary £30,000 per annum
Hours: 35 hours per week
Location: Cardiff / hybrid working
Line Manager: Development Manager

The Learned Society of Wales (LSW) is Wales’s national academy for arts and sciences. We have over 600 Fellows, who are experts from across all academic fields and beyond. We use their collective knowledge to promote research, inspire learning, and provide independent policy advice.

We are seeking a dynamic and enthusiastic Team Support Assistant to support our growing organisation at an exciting time. We want someone flexible and enthusiastic, with a keenness to learn and a proactive attitude to finding solutions to support our team and contribute to our culture of change and continuous improvement. We are a sociable and supportive team and are looking for someone to become an integral part of this. 

There are four main aspects to this role: 

Supporting senior staff and executive

This will include direct correspondence with senior people including the CEO and President.

• Diary management, particularly for the CEO and President, arranging meetings and booking travel and accommodation.
• Supporting the Clerk and other staff with Council and Committee meetings. Assisting with the production of papers, briefings and taking minutes.
• Supporting the Fellowship officer to prepare the documentation required by Fellows to decide on the appointment of new Fellows. Seeking references and compiling papers for Scrutiny Committees.

Database management

We use Dynamics to hold data on over 600 Fellows and stakeholders. The Team Support Assistant will support our Fellowship Officer to update and improve this database to ensure we are engaging in the best way possible with our increasing Fellowship.

• Maintain existing and add new Fellowship data on Dynamics and run an annual update exercise to update all data stores
• Provide colleagues and Committees with analysis of the dataset
• Coordinate the use of the database for communication to Fellows and to maintain Fellows profiles on our website

Meetings and event support

We run a wide variety of events. The Team Support Assistant will support the Clerk to arrange Council and Committee meetings. Will support other staff to run a variety of online events and deliver hybrid and in-person “showcase” events such as our medals awards evening and our Fellows dinner.

• Technical support for online and hybrid meetings. Including the set-up of simultaneous translation, queuing up presentations in advance and processing recordings afterwards.
• Room and catering bookings for in-person meetings and oversee all aspects of attendees experience including special access needs.
• Setting up registration pages, issuing invitations, monitoring attendance and liaising with speakers and attendees.
• Researching similar events to ensure our offer is distinctive / relevant and collating feedback to ensure future events are improved upon.

Communication support

• Support the Communications Officer in drafting communications such as event descriptions and marketing emails and assist in scheduling communications such as newsletters.
• Support the Fellowship Officer in all communication to Fellows. Drafting formal letters and emails of congratulation or condolence, notifying successful and unsuccessful applicants to Fellowship and promoting opportunities for Fellows.
• Managing the use of external translators.

The Society has focus on equality, diversity and inclusion. We want to ensure that the Society benefits from the widest range of talents and perspectives, and we’re building this in to all our work.

We want to be a diverse Society and to reflect a diverse society. We are committed to making the Society welcoming and inclusive and encourage applications from under-represented groups.

Job Description

Title: Administration Assistant

Reports to:  Administration and Services Lead

Based at: Home Worker – But able to travel locally or further for General meetings as required

Job Purpose: To provide direct support to all areas of the Charity Group and Patients

Key Responsibilities:

• Provide support within the Charity Group (UK & USA), tasks to include yet not limited to updating database with varying records, spreadsheet upkeep, placing orders and running reports
• Assist with Patient enquiries & Communications via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity
• As required attend physical meetings to provide support such as World Heart Rhythm Week, Global AF Aware Week and Heart Rhythm Congress and any Patient support groups
• Using the central database to record all correspondence, ensuring permission is gained to follow GDPR.

• Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums.

Person specification:

• Educated to GCSE level
• Excellent verbal and written communication skills
• Competent in Microsoft Word and Excel
• Excellent organisational skills, with the ability to prioritise and manage own workload.
• Can undertake a wide variety of tasks and multi-task with ease.
• Ability to work on own initiative.
• Good attention to detail and accuracy
• Can work flexibly, and as part of a team.
• Professional & methodical and thorough approach to work
• Friendly and polite.
• Full clean driving license

36% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Innovations for Learning (IFL) is a charity focused on using technology to close this literacy gap through a unique online reading support programme called TutorMate. Many children fall behind with reading simply because they lack the opportunity to practice. TutorMate addresses this problem by using a bespoke internet platform to pair volunteer tutors from corporate organisations with struggling pupils.

This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Tutor Support Team, ensuring that volunteers have everything that they need to make a success of their reading sessions with pupils.

Reporting to the Performance and Data Manager, you will work for 30 hours a week (Monday to Friday) and will need to be available for an 8:30 am start each morning. You will work remotely and will need to have access to a reliable internet connection.

This role is ideal for someone home-based who wishes to work part-time.

If you’d like to apply, please read the attached job description and send us your CV and a covering letter, which clearly outlines your suitability for this role and how you meet the role requirements in the job description.

We need someone Wales based, willing to work on their own initiative, who can be flexible to our needs and is an experienced administrator.

Day to day tasks will include fielding emails, maintaining external communications channels, minute taking, filing and some simple bookkeeping.

Title: Assistant Retail Manager
Salary: £9.50 per hour
Hours/Contract : 21 hours per week
Contract Type: Permanent
Based: Brackla (Bridgend) Marie Curie Shop
Closing date: 3 June 2022
Interview date: TBC

We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop. Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

What we are looking for:

- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Click here to view the fill job description

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organization through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organizational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About us:

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve

Title: Variable Assistant Retail Manager
Salary: £9.50 per hour
Hours/Contract : As/When
Based: Marie Curie Shops, Cardiff
Closing date: 7 June 2022
Interview date: TBC

An exciting opportunity has arisen for a three Variable Assistant Retail Managers to join the team in our shops in Cardiff and surrounding areas!

We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop. Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

What we are looking for:

- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Click here to view the fill job description

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About us:

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve

Flexible location, including home working

Closing date: Sunday 22nd May 2022 at 11.30 pm. Interviews to be held week commencing 30th May 2022

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Community fundraising team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Community Fundraising at Shelter exists to provide a quality experience for supporters who want to organise their own fundraising and events. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide range of fundraising activities to help fund our mission to ensure a safe home for all. It’s an exciting time to join us, as we’re going through a big period of growth - and this role will be essential to our National Team’s success. We work hard, but have fun too. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

About the role

Day-to-day, well rely on you to act as a first point of contact for all Community & Events enquiries, with a focus on Community Fundraising in particular. You’ll regularly liaise with supporters by phone, email, online and post, as well as assist with other supporter communications e.g. thanking and newsletters. You’ll get to use your exceptional organisational skills too, as you provide administrative support to the Community & Events team across a range of activities during the busy winter fundraising period. Helping to develop Shelter’s supporter experience, working on a variety of projects and carrying out research to support the strategic goals of the team – all are aspects of this interesting, varied and vital role.

About you
A great opportunity for someone looking to start in the charity sector or move to a larger charity, you’ll need to be well-organised from the get-go. You’ll also need excellent attention to detail, especially when it comes to carrying out administrative tasks. A proactive approach is important too, whether it’s setting up meetings, asking questions or suggesting /trying new ideas. Equally important is a willingness to be busy during the working day and enjoy the variety it brings. Flexible, adaptable and happy to get stuck into different activities as required, the role involves occasional evening and weekend work for which you’ll be given time off in lieu. Last but not least you should be inquisitive, willing to learn and keen to find solutions to problems.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We will be sharing some of the interview questions with candidates shortlisted for an interview 3 days before the interview.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.