Planning and performance manager jobs in london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting young asylum-seekers and refugees to make change happen? Do you understand campaigning and how to achieve change in the British political system? You could be our new Campaigning Youthworker!
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
About the role
The Campaigning Youth Worker (CPW) will work with young people who are seeking asylum or who are refugees in London to support them to seek change to laws and policies on the issues that matter to them. This role will be located in Croydon and King’s Cross, with regular attendance at our service delivery venues across London as required, including one evening activity per week.
The role will involve building relationships with young people who attend Young Roots activities and through outreach, having ongoing conversations about the issues that young people say matter to them, working with young people to understand how change to laws and policies happens and supporting young people to take campaigning action to achieve that change.
Please see the job description and person specification for full details.
Young Roots and recruitment
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification.
If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which supporting people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
To apply
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
-
What is your motivation for working with Young Roots?
-
What is your motivation for applying for this role specifically?
-
What skills and experience would you bring that will enable you to be successful in this role?Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. Your skills and experience could be gained through work, community involvement, or personal and family experiences.
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 10am on Monday 5 January 2026
Interview date: 19 or 20 January (you will be able to indicate a preference if you are shortlisted). Successful applicants will then have a second interview round - a young person panel on the evening of Thursday 22 January at our Brent project.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
The Outward Bound Trust’s mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, we have been transforming lives through outdoor learning and adventure, helping young people from all backgrounds develop resilience, confidence, and leadership skills. Every year, we reach thousands of young people, working closely with schools, local authorities, and community groups to provide experiences that truly change lives.
We are a collaborative, forward-thinking charity that values creativity, inclusivity, and impact. Joining us means becoming part of a passionate team dedicated to making a tangible difference in the lives of young people across the UK.
The Role
Reporting to the Head of Development (New Business & Philanthropy) and working closely with our Development Managers, the Development Executive will play a crucial role in generating new income opportunities for the Trust. You will research, identify, and qualify prospects across corporates, trusts and foundations, and high-net-worth individuals. Using tools such as LinkedIn Sales Navigator, Dynamics CRM, and wider sector insight, you’ll build a strong, insight-led pipeline of opportunities that support our mission.
This is an excellent opportunity if you are proactive, organised, and eager to grow your experience in business development or fundraising. You will see the direct impact of your work, helping to secure the resources that allow young people to thrive.
What You’ll Be Working On
-
Researching and mapping new corporate, trust/foundation, and HNWI prospects aligned with our mission.
-
Supporting Development Managers by qualifying leads and preparing briefing packs, proposals, and tailored pitch materials.
-
Coordinating research, logistics, and follow-ups for meetings, events, and networking opportunities.
-
Maintaining accurate, GDPR-compliant data in the CRM system, tracking all approaches, communications, and outcomes.
-
Producing insights and reports to inform strategy and pipeline management.
-
Collaborating with Marketing & Communications, Programme Delivery, and Evaluation & Impact teams to ensure proposals are compelling and supported by robust evidence.
-
Contributing to the creation of innovative approaches to engage new partners and donors.
This Job Is For You If…
-
You’re motivated by creating opportunities that make a real difference in young people’s lives.
-
You have strong research and analytical skills and are confident in using digital tools for prospecting and data management.
-
You enjoy building relationships and working collaboratively in a dynamic, fast-paced environment.
-
You are highly organised, able to manage multiple projects, and have an eye for detail.
-
You are enthusiastic about learning and developing your career in business development or fundraising.
Desirable Skills and Experience
-
Previous experience in fundraising, business development, or sales, particularly in the not-for-profit sector.
-
Experience contributing to income targets and producing marketing or proposal materials.
-
Knowledge of GDPR and data protection in fundraising.
What We Offer
-
24 days’ annual leave plus bank holidays, increasing by 1 day per year to a maximum of 30.
-
Life Assurance: 3x salary, from day one, including Employee Assistance Helpline.
-
Long-term disability insurance, health cash plan, and personal accident cover.
-
Pension scheme with auto-enrolment after three months.
-
8 weeks’ sick pay at full salary in any 12 months.
-
Staff bursaries, childcare vouchers, Berghaus uniform items, and discounts.
Deadline: Monday 5th January 2025
First Interviews: Wednesday 7th – Friday 9th January 2025
Second Interviews: Wednesday 14th January 2025
To inspire young people to realise their potential through learning and adventure in the outdoors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is a unique role that connects Learning and Development (L&D) with Recruitment to ensure the College attracts, recruits and develops the right talent while fostering a culture of continuous learning and growth.
As a key member of the People and Culture Team, you will lead on shaping and delivering the College’s L&D framework and initiatives, fostering a culture of continuous learning, promoting inclusivity in recruitment and ensuring talent is identified, supported, and nurtured.
You will be responsible for managing the end-to-end recruitment process and designing, developing, and delivering learning interventions that build organisational capability and resilience. This includes maintaining strong candidate engagement throughout the recruitment journey and partnering with managers to equip them with tools and guidance to attract, hire and develop high-performing teams.
Key tasks and responsibilities include (but are not limited to):
- First point of contact for queries relating to L&D
- Define and deliver a comprehensive learning needs analysis and develop a L&D plan for the College
- Design and deliver engaging, innovative and accessible training content using best practice methods, tailored to organisational needs
- Develop and deliver the College’s Leadership and Management Development Programme
- Design and deliver impactful EDI-focused learning initiatives to promote inclusivity
- Champion a culture of continuous learning and professional development across the College
- Manage the end-to-end recruitment process for all College vacancies
- First point of contact for all recruitment queries and advice
- Provide hiring managers with advice on the recruitment and selection process from role release through to offer, in line with the College’s Recruitment Policy, promoting EDI at all times.
About You
You are a dynamic and versatile L&D professional, who is passionate about people development and recruitment. You will bring a blend of L&D expertise and recruitment experience, with the ability to balance strategic thinking and hands-on delivery.
You will have proven experience in designing and delivering innovative training programmes, including leadership and management development, and be confident in using digital learning tools and eLearning platforms. Alongside this, you will have managed end-to-end recruitment processes and understand how to embed inclusive and equitable practices throughout.
Strong communication and relationship-building skills are essential, as you will work closely with managers and stakeholders across the College. You will be highly organised, able to manage competing priorities and bring a creative, solutions-focused approach to everything you do.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 31 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Operations - where you will shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.
About Us
At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home. You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.
The Role
Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more greyhounds and develop its impact.
This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level, whilst being operational and handws on in a sector that you love.
What You Will Do
-
Lead national strategy for homing and greyhound care
-
Oversee operations at our homing centres, including the flagship National Greyhound Centre
-
Identify high impact changes to increase reach and home more greyhounds, and lead the relevant operational change across the homing network
-
Develop new welfare and outreach initiatives
-
Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed
-
Lead welfare governance, policy, and budget management
About You
We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You will bring:
✅ Senior experience in animal welfare; if not, you will need to evidnece your ability to be successful with a steep learning curve
✅ Strong operational and budget oversight skills
✅ Ability to analsyse data and trends, and model new ways of working to address identified needs
✅ A track record of driving service improvement and innovation
✅ Excellent communication and people management skills
✅ Experience working with volunteers and multi-site teams
✅ Confidence in navigating complex welfare and behavioural decisions
✅ A passion for animal welfare and a values-led approach
Experience in policy, outreach / project development and regulatory governance is a plus.
Why Join Us?
-
Be part of a respected national charity with a mission led culture
-
Shape the future of homing practices and volunteer engagement across the UK
-
Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare
How to Apply
If you are ready to lead national transformation in greyhound welfare, we wouldlove to hear from you.
Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
If you do not submit a covering letter your application will be automatically rejected.
Your covering letter should not be generic and full of AI generated buzz word content; please respect us as a Charity and put your energy into writing a thorough and detailed application. We want you to share your experience, your wins and why you want to work with us - give us a reason to want to shortlist you !
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Age UK has an exciting opportunity to join their fantastic team in Houghton Regis!
We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting a Team Lead for our Connect to Work IPS service across Kingston and Sutton. This is an opportunity to help shape high-quality IPS delivery and support a team to achieve strong, meaningful outcomes for clients.
What you’ll be doing
If you were working with us, you would be leading a team of six Employment Specialists, providing day-to-day direction, supervision, and practical guidance to ensure excellent IPS practice. You would offer regular one-to-one supervision, in-field mentoring, training, and caseload management support. Your leadership would help the team deliver consistent quality and outcomes across the service.
You would work closely with clinical team leads, contract commissioners, and health partners, maintaining strong and positive relationships to support collaborative, client-led work. You would also contribute to improving performance by identifying challenges, supporting solutions, and modelling excellent IPS practice.
Data analysis and monthly reporting would form part of your responsibilities, ensuring that performance information is accurate, meaningful, and useful. You would work alongside the Operations Manager to monitor progress, address areas for improvement, and maintain high IPS fidelity. While the Operations Manager leads on quarterly reporting, your support and insight would be essential.
Although this is a busy and varied role, you would not be working alone. You would be supported by the Operations Manager and the wider Head Office team, with access to training, guidance, and practical help to enable you and your team to succeed.
What you’ll need
You do not need previous team management experience. Instead, we are looking for:
-
Experience as an Employment Specialist or Senior Employment Specialist.
-
A proven track record of achieving strong performance in outcomes and quality.
-
Confidence demonstrating IPS principles and modelling good practice.
-
Experience improving performance or supporting change, whether individually or across a team.
-
Advantageous (but not essential): involvement in an IPS fidelity review.
Candidates should clearly outline how they meet the person specification in their personal statement.
What we offer beyond your salary
-
30 days annual leave plus paid public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
Employer pension contribution of 6%
-
Supportive senior leadership and Head Office teams
-
Opportunities for growth in a rapidly expanding service
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before applying, please note that we actively review applications and only progress candidates who provide meaningful answers to the screening questions. We carefully assess CVs and personal statements to ensure alignment with the person specification.
If you are ready to guide a passionate team and help deliver high-quality IPS support for our communities, click Apply to submit your CV and complete the screening questions. Final interview details will follow.
Start your application today and take the next step in your leadership journey.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Senior Communications Manager
FCDO Research Commissioning Centre (3ie)
1. Background
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage research to enhance development and foreign policy impact. The RCC, co-led by the International Initiative for Impact Evaluation (3ie) and the University of Birmingham, provides support to FCDO teams for commissioning and delivering high-quality and impactful research. It addresses challenges associated with research bureaucracy by providing a streamlined process for commissioning and delivering FCDO-funded research.
This role is based at 3ie, working closely with colleagues at the FCDO, University of Birmingham and across the RCC consortium. This is a fixed-term position for the RCC, which is a pilot project that began on the 6th June, 2023, and is due to run until the 5th June, 2028. The role is linked directly to the project funding.
The International Initiative of Impact Evaluation is a mission-driven, non-profit organization dedicated to using evidence to transform people's lives in low- and middle-income countries. We are the global leader in funding, producing, and synthesizing high-quality evidence of what works, for whom, how, why and at what cost. We believe better policy-relevant evidence will make development more effective. 3ie is a registered non-governmental organization in the US. It has offices in New Delhi, London and Washington, DC.
2. Position summary
3ie is inviting applications for a Senior Communications Manager to join the FCDO Research Commissioning Centre (RCC) team at 3ie. With the RCC entering its third year of operation, this is an exciting time to join the project.
The role will be responsible for the strategic management of RCC communications and for the oversight and management of the Global Research and Technology Development (GRTD) website . The position will work closely with the team of the FCDO Chief Scientific Adviser and FCDO’s Deputy Head of Research to support the development and rollout of GRTD, suiting a strategic thinker with experience or knowledge of leading communications and engagement campaigns.
The successful candidate will be a highly organised, skilled communicator with excellent command over producing a range of communication and knowledge products such as blogs, policy briefs, infographics, impact stories and case studies, as well as editing technical writing. Prior experience in social media and event management, is desirable. They will be a self-starter with a can-do, team-player attitude.
The ideal candidate will be based in the UK and have the flexibility to travel to London for in-person meetings and events as required. The candidate will need to work according to UK office hours. The role will largely be remote working with dedicated in-person time with the RCC team and with FCDO.
3. Key job responsibilities
a) GRTD website development oversight and strategy; FCDO GRTD communications, branding and development
- Work with FCDO to develop a coherent strategy and campaign for engaging with and communicating GRTD to external partners. Manage the relationship with FCDO communications counterparts in delivering the vision for GRTD
- Lead engagement with FCDO to determine design of enhancements and new features for GRTD; oversee these developments, managing external contractors (when required) and working with technical colleagues to ensure developments are fit for purpose
- Collaborate with FCDO teams to support the rollout and visibility of the GRTD brand
- Contribute to the development and implementation of editorial standards, templates, and guidance for GRTD content, in coordination with FCDO and RCC stakeholders
- Assist in the dissemination of impact stories and research outputs that align with GRTD branding and strategic objectives
- Support stakeholder engagement activities and campaigns led by FCDO to promote the GRTD platform, where relevant to RCC-funded research
- Monitor digital engagement with and develop KPIs to track performance, with a focus on continuous improvement and optimization
b) RCC presence on GRTD
- Ensure the RCC is adequately presented on GRTD and that the design and structure of RCC pages is coherent and promotes the RCC vision
- Create, edit and post new website content for the RCC on GRTD as required
- Coordinate with the 3ie Strategic Communications Office to monitor the website regularly to ensure content is updated and bugs are identified.
c) RCC Communications
Strategy:
- Lead the development, implementation and monitoring of the RCC’s overall communication and engagement strategy, including areas of thought leadership around best practice evidence led by the RCC.
Content:
- Strategise on new communication products (including website content, impact stories, blogs, media articles, social media and multimedia content), launches, events, and online promotions Edit, manage and publish research commissioning call documents and participate and manage related events such as Early Market Engagements, FAQ sessions, etc.
- Work with RCC Grantees and project teams editing and publishing RCC publications and deliverables, including reports, briefs and other publications.
- Create social media content and manage dissemination through 3ie’s social media channels, working with 3ie colleagues (NB: RCC social media channels may be established and in this case the role will directly manage these).
- Events and engagement: Provide end-to-end support for workshops and events, including content, budget, logistics, communication and marketing
- Provide inputs for communication and implementation plans for research funded by the RCC.
d) Project management: Ensure that RCC publications and communications products are processed in a timely manner and published on GRTD
- Maintain and update process documents, guidelines and templates for external communications for the RCC and for communications from grantees.
- Oversee the implementation of and improvements to RCC’s branding and logo suite as needed.
e) Stakeholder support: Work closely with RCC staff to cultivate relationships across the research ecosystem, consortium and with grantees. This is likely to include RCC representation at external events.
f) Support RCC grantees: Provide guidance and advise on dissemination activities to grant recipients. Review and approve the engagement and dissemination products and plans submitted by RCC grant recipients as part of their work on RCC-funded projects and support the wider RCC team to monitor engagement activities undertaken by grantees.
g) Knowledge sharing: Collect and collate impact stories for the RCC to support both learning and reporting requirements
4. Qualifications and skills
- Master’s degree in journalism, public affairs, marketing, or a field directly relevant to international development, including formal communication training. Exceptional candidates with a bachelor's degree and extensive work experience may be considered
- At least seven to ten years of experience in a communication role in development sector.
- Proven ability to plan and implement communication and engagement strategies for organizations and research projects
- Knowledge of tools for graphic design, content management, social media and event management is desirable (e.g., InDesign, Photoshop, Mailchimp, Canva, Drupal, etc.)
- Proven project management and coordination skills to ensure on-time delivery
- Excellent English writing and editing skills; cross-platform writing experience is desirable
- Self-motivated, creative, and multi-tasker with a proven ability to work under tight deadlines accurately and professionally
- Excellent interpersonal skills and willingness to work in a matrix-organized team environment
- Experience working with UK government departments is desirable
5. Eligibility
3ie is an equal-opportunity employer. We do not discriminate on the basis of sex, age, ethnicity, disability, caste, religion or sexual orientation. We particularly encourage women, ethnic minorities and persons with disabilities to apply.
6. Terms of employment
The salary range for this position is competitive and commensurate based on qualifications and experience. Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
7. How to Apply
Your application must include the following information*:
• A cover letter (not exceeding two pages) highlighting your qualifications and experience relevant to the terms of reference.
• Curriculum vitae along with names and contact information for at least three professional references.
*Incomplete applications will not be considered.
The deadline for receiving applications is 21 December, 2025. Only the shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Are You Who We're Looking For?
Do you love bringing people together, creating uplifting experiences, and making every day count? If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!
We’re looking for a Daycare Coordinator to join our new daycare service. You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.
About the Role
As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.
You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.
This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.
Key Responsibilities
- To coordinate the day-to-day operations of our daycare service
- Ensure clients attending have a positive and engaging experience.
- Support the Operations manager to deliver high-quality, person-centred support and activities.
- Deputise for the Operations Manager in their absence or as and when required.
- Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
- Oversee staff and volunteers
- Organise activities
- Accurate record keeping
- Support individual client plans
- Contribute to the ongoing development of the service
The job will close when a suitable candidate has been hired. Previous candidates need not apply. No CV's.
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.
We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.
The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.
This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).
Key responsibilities:
- Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
- Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
- Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
- Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
- CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
- Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.
About You
- Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
- Proven experience of developing and implementing marketing campaigns across of variety of media.
- Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
- Confident using performance and customer data to develop actionable marketing plans.
- Familiar with customer databases and developing membership customer journeys.
- Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.
As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.
Key Responsibilities
- Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
- Oversee all business and operational functions, including HR, finance, governance, and compliance.
- Ensure full CQC and regulatory compliance, with strong governance and risk management.
- Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
- Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.
About You
- Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
- Strong commercial and operational management skills with financial oversight experience.
- Excellent interpersonal and communication skills—able to lead with empathy during change.
- Strategic thinker with a track record of implementing operational improvements.
- (Desirable) Experience in mental health or family-centred services and leading organisational transformation.
As part of the recruitment process candidates will be required to deliver a 20-minute online presentation with an opportunity for questions from the panel.
The title is: “How would you approach the first months in this role?”
The client requests no contact from agencies or media sales.
Job Role
Reports to: National Director
Budget responsibility: Yes
Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.
Post: Permanent
Location: Home-based with frequent travel and some overnight stays to internal and external events and project sites across England, Wales and Scotland. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic development and programme delivery:
-
Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
-
Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach.
-
Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives.
-
Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches.
-
Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
-
Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes.
-
Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External representation and strategic partnerships development:
-
Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators.
-
Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
-
Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation.
-
Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB.
-
Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders
Performance management, reporting and monitoring:
-
Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets.
-
Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
-
Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
Leadership and management:
-
Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners.
-
Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
-
Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
-
Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
-
Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
-
As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
-
Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Deputise for the National Director when required and represent Habitat GB in external meetings and forums.
Person profile:
-
Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’.
-
Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets.
-
Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
-
Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
-
Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
-
Strong budget and financial management skills.
Skills and competencies:
-
You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
-
You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery
-
You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
-
You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others
-
You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
-
You are confident and able to work across different and competing priorities
-
Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills.
The role and responsibilities will be carried out in a way which reflects:
-
Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
-
A commitment to Habitat GB’s vision, mission, values and approach.
-
A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
-
If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email > website>vacancies
The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities include:
- Strategic Direction: Lead PBI UK, representing it to external stakeholders, including funders, policymakers, collaborators and the legal community. Oversee day-to-day operations to align with the strategic and operational evolution of the broader PBI. In collaboration with staff and the Board, ensure PBI’s sustainable development and maintain effective internal policies and practices.
- Fundraising and Communications: Collaborate with PBI UK staff to create an annual fundraising plan and oversee its implementation, covering both private (individuals, major donors, legacies, corporates, community) and public (trusts, foundations, some institutional) streams. Lead major donor relations, support staff in engaging trusts and individual donors, supervise key proposals, and network strategically to find new fundraising opportunities for PBI UK. Success will require overseeing and supporting the development and implementation of a communications strategy, ensuring effective supervision regarding communication with stakeholders and external representation before a wide range of stakeholders jointly with PB UK staff.
- People and Culture: Supervise and oversee development of the PBI UK Office team, monitoring performance, training and wellbeing of staff and recruitment strategies.
- Financial Management, Risks and Controls: Jointly with the Finance Manager, monitor, supervise and analyse the financial situation of PBI UK in line with budgets and risks identified by the Board, escalate any relevant actions to the Board and undertake forecasting and pipelining to ensure appropriate and compliant financial controls and systems are in place.
- Policy and Advocacy: Jointly with the Advocacy Manager, supervise the development and implementation of PBI UK’s advocacy and policy strategy with strategic partners including human rights defenders, law firms, other NGOs, FCDO representatives and other civil society organisations/coalitions. Work with the PBI UK team to develop operational projects and opportunities. Give strategic direction and practical support to the implementation of advocacy on policy, countries and cases.
- Liaison with Broader PBI: Lead liaison with PBI’s International Office and other global bodies, ensuring that PBI UK evolves in a way which contributes to PBI’s global evolution, and maintaining good relationships with other PBI teams.
- Liaison with PBI’s Boards and Ambassadors: Work closely with the Finance Manager and PBI UK staff in the production of PBI UK’s annual budget and plan, using PBI UK’s resources effectively and efficiently. Ensure effective implementation of Board decisions, with receipt of clear delegation of authority. Develop relevant policies for Board approval and ensure compliance, and keep the Chair informed of all important matters. Make recommendations to the Board on the appointment of new trustees (including necessary skills).
- Business Strategy and People Management: Successfully implement the strategy and fulfil the objectives of PBI UK with the guidance of the Board and the support of PBI UK staff. Develop a strong working relationship with the IC and other PBI bodies.
This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.
Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.
The National Brain Appeal (formerly known as The National Hospital Development Foundation) is the charity dedicated to raising vital funds for The Nat
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.