Planning jobs in east ham, greater london
Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?
Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.
You’ll be digitally literate, numerate and happy dealing with members of the public.
The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our new outsourced accounting provider.
The client requests no contact from agencies or media sales.
The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.
We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.
Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 13th July (11:59pm)
Likely interview date: Wednesday 23rd July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact Manager Job Description and Person Specification
Job Title: Impact Manager
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham as we implement our recently approved Impact Measurement Framework. The Impact Manager will design and implement measurement systems that track progress against our strategic themes while building a stronger evidence base for the youth sector across the borough. This role will act as an impact catalyst (a change agent who drives outcome-focused thinking) for both Young H & F and its members, contributing to a 'culture of impact' where outcome measurement becomes routine and is embedded throughout our network.
Key Details
- Line Manager: Chief Executive Officer
- Salary: £38,000 - £45,000 pro rata (dependent on experience)
- Location: Hybrid -- Ed City Campus, Hammersmith & Fulham, and remote working (with regular on-site presence at Young H & F office and member locations)
- Contract: 12 months with potential for extension; Part-time (16-24 hours per week)
- Annual Leave: 25 days per year (pro rata) plus bank holidays and the Christmas closure period
- Start Date: September 2025
Key Responsibilities
Core Functions
System Design & Implementation
- Develop a comprehensive measurement system aligned with Young H & F's strategic themes and SMART targets (specific, measurable, achievable, relevant, time-bound goals)
- Create user-friendly data collection tools and templates for member organisations
- Establish baseline engagement metrics for all 100+ members and implement regular Net Promoter Score tracking
- Design and launch a pilot impact measurement programme across five member organisations
Data Analysis & Reporting
- Lead creation of quarterly insight reports and annual impact reports for stakeholders
- Develop compelling data visualisations and reporting formats for diverse audiences (trustees, funders, members, young people)
- Interpret data to identify trends and provide actionable recommendations to inform operational decisions
- Support team reporting to partners and funders
Member Engagement & Capacity Building
- Champion the value of impact measurement among member organisations
- Develop practical guidance materials and "low investment, high impact" data collection approaches that respect members' time constraints
- Support integration of outcome measurement into daily activities and member visits
- Design flexible delivery options for training and support (in-person and virtual)
Additional Responsibilities
Research & Innovation
- Conduct a member engagement audit to establish current baselines
- Implement efficient data collection at events and develop youth-led research approaches (research designed and conducted by young people themselves)
- Stay current with youth sector research and policy developments
- Track partnership funding and outcomes data
Quality Assurance & Compliance
- Maintain best practice standards in charity impact reporting
- Ensure full compliance with data protection legislation
- Implement appropriate data analysis tools and methods
- Align data strategy with organisational strategic plan
System Management
- Support implementation of impact data capture within our Plinth system (our internal database)
- Train team members on system usage for recording impact metrics
- Provide regular progress reports on agreed outputs and outcomes
Person Specification
Essential Skills and Experience
- Impact Framework Design: Experience creating measurement frameworks for charitable and youth-focused organisations
- Data Analysis: Proven ability to manage datasets, derive insights, and make data-driven decisions
- Capacity Building: Experience supporting skill development within small organisations
- Technical Skills: Familiarity with data visualisation tools and both quantitative and qualitative analysis methods
- Communication: Ability to present data clearly to diverse audiences (from young people to board members)
- Sector Knowledge: Understanding of challenges and priorities within the youth sector
- Trust-Based Approaches: Knowledge of collaborative, relationship-centred methods in impact measurement
- Personal Qualities: Meticulous attention to detail, excellent organisational skills, ability to work independently, proactive and solutions-focused mindset
- Values Alignment: Commitment to fairness, equality, and respect, aligned with Young H & F's values
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Desirable Skills and Experience
- Experience with membership organisations
- Knowledge of the Hammersmith & Fulham voluntary sector
- Experience in youth participation methodologies (approaches that meaningfully involve young people in decision-making)
- Familiarity with Net Promoter Score and member engagement metrics
- Experience designing and implementing pilot programmes
Benefits
- 7% Employer's pension contributions
- Travel and hospitality expenses covered
- Work phone provided
- Death in service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted personal laptops/smartphones
- Optional one-to-one external support for personal development
- Training opportunities
- Team lunches and away-day activities
Key Relationships
Internal: CEO, Communications and Marketing Manager, Relationships and Grants Manager, Membership Engagement and Sector Development Manager, Trustees, Project Support and Administration Officer
External: Young H & F's 100+ member organisations, pilot impact measurement cohort, Hammersmith and Fulham Council, funders and partners
About Young Hammersmith and Fulham
Young Hammersmith and Fulham is a membership charity dedicated to supporting young people and children's voluntary organisations in our borough. Our vision is to make Hammersmith & Fulham the best place in London for young people. Our mission is to assist our members in providing meaningful and memorable opportunities for young people.
We support over 100 organisations through exclusive member-only grants, funding support, targeted training, and other opportunities. Our free membership scheme benefits voluntary organisations that help children, young people, and their families in the boroughs of Hammersmith and Fulham.
Our 2025-2027 Strategic Plan
Development - Strengthening member capacity and quality to enhance opportunities for young people
Resources - Expanding impact through partnerships and effective grant distribution
Futures - Amplifying youth voice, developing leaders, and increasing participation for positive change
How We Work
- Securing funding for organisations to collaborate
- Providing grant funding
- Capacity development through networking, training, and qualifications delivery
- Campaigning for the rights of children and young people
Our Values
Accountability: Taking responsibility for using resources efficiently to achieve measurable results
Ambition: Setting aspirational yet realistic goals through informed partnerships and cooperation
Collaboration: Respecting and valuing others, recognising that diversity is a strength
Creativity: Embracing innovation and new ideas as an intelligence-led organisation
Integrity: Operating at the highest standards of honesty and behaviour, consistently acting in the best interests of children and young people
Our Principles
- Bring organisations together on equal terms
- Celebrate the cultural identity of youth organisations and young people
- Promote local development and ownership of youth provision
- Collaborate to build foundations for community involvement
- Commit to ongoing participatory review and evaluation with regular stakeholder feedback
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate based on ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role.
Application Deadline: Thursday 10th of July 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

About us
Spring Impact is supporting the world’s most ambitious social purpose organisations to solve big problems. We partner with teams who are doing truly transformative work but are frustrated that they could be reaching many more people. We support these organisations through a mix of consulting, coaching and training.
Over the last ten years we’ve learnt a lot about what it takes to scale social innovations , and are confident in the tried-and-tested approach we've developed to partnering others on their journey .
Our staff draw on their lived experience, and their professional experiences from across the social sector, to deliver this approach. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, gender identity, sexual orientation, religion, disability, and socioeconomic background.
About the role
Primarily, Consultants work in project teams, led by a Senior Consultant or Manager, to deliver consultancy project work to external clients (e.g. charities, social enterprises, foundations), using existing Spring Impact methodologies. This work includes:
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Contributing, through analysis and critical thinking, to shaping the strategic direction of projects and recommendations to partners
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Preparing first draft documents, slide decks, write ups, reports etc
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Conducting interviews and focus groups
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Supporting workshop design and co-facilitating
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Delivering training workshops
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Develop financial models (you will be trained to do this!)
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Conduct desk-based research, interviews and focus groups with partners, stakeholders and their beneficiaries
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Coordinate project administration and logistics
Beyond working with our partners, there is the opportunity to contribute to internal activities such as:
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Contributing to best practice and methodology development and codification,
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Improving our Monitoring & Evaluation,
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Developing our external communications
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Developing proposals for new and existing clients
For further details, please refer to the full job description on the BeApplied advertisement.
Your first six months
You will learn about our approach to working with others, and creating impact at scale, through a mix of team-led training, project-shadowing and self-directed study.
Within the first two weeks, you’ll be introduced to clients and begin to support internal teams to deliver consulting, coaching and training. You will work on a mix of UK- and internationally-focused projects, supporting a diverse portfolio of clients to navigate challenges on their journeys to scale.
Staff benefits
Like everyone else on the team, you’ll benefit from:
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A flexible approach to working and home-working, with team members being asked to come in once a week to our London office
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Enhanced family-friendly policies
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6% Pension contribution
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25 days holiday, increasing to 27 after two years
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A generous personal training budget and investment in learning opportunities
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Life assurance
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Focus on Mental Health & Wellbeing (incl. EAP support)
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At least annual all-team gathering (travel may be required)
Spring Impact’s Commitment to Inclusion
At Spring Impact, we firmly believe that the impact of our work is strongest when our team has a variety of experience, expertise, and insights to draw from. Our staff draw on their lived experiences and their professional backgrounds from across the social sector. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, age, gender identity/expression, sexual orientation, religion, disability, socioeconomic background, family/parental status, and any other protected characteristics. We hope to continue fostering an environment of belonging at Spring Impact, where all team members are encouraged to be their authentic selves and where their needs in the workplace are met.
In pursuit of these goals, we not only want to cultivate a culture of inclusion and justice at Spring Impact, but to implement practices that allow us to take steps in achieving these aims. This can be seen in our flexible working schedule (for those who may have caring responsibilities or may face inaccessible transportation), de-biased hiring platform, and organisation-wide involvement in DEIJ (diversity, equity, inclusion, and justice) workshops.
We encourage individuals from all backgrounds to apply, especially those who may come from marginalised and underrepresented groups.
For further information on how Spring Impact has incorporated DEIJ practices into our organisation, and what work we still need to do, please refer to our article "Embedding and Advancing DEIJ: The Distance We've Travelled and the Distance Still to Go".
Key Details
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Salary: £34,500 - £36,250
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Full-Time
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Location: London (Southwark) – The post holder will be expected to spend a minimum of one day per week in the London office. There may be opportunities to travel outside of the UK for work purposes, though this is optional. We actively support flexible and home working.
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Applicants must reside in the UK and have the right to work in the UK for at least three years.
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Closing date: Sunday 13 July 2025 at 23h59
Next steps
Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers.
In the event of a face-to-face interview, in order to ensure that candidates face no barriers to attending the interview, Spring Impact will reimburse reasonable travel costs for anyone travelling from outside of London. Interviews will be conducted the week commencing 4 August 2025.
If you are offered the role, you will have the opportunity to have an informal conversation with a current Consultant to help you decide whether the role is right for you. (We don't offer this opportunity at an earlier stage to ensure that no candidates are advantaged during the interview stage).
If you have any practical or logistical questions about the application process or role, please email us. However, as part of our ambition to diversity and equity, we have decided not to offer potential applicants the opportunity of an informal conversation with Spring Impact before applying. This is because we want to ensure that all candidates have an equal opportunity to perform well in the application process. We know that many factors contribute to individuals feeling comfortable reaching out for informal conversations - including social, cultural and educational background, as well as personality and confidence levels- and we want to ensure that those with the confidence to reach out do not have more information to perform successfully in application and interview. We are driven to ensure that applicants across socio-cultural and educational background have an equal footing in the application process. For candidates offered the role, we will offer the option of an informal conversation with a Spring Impact team member to help you understand whether the role is right for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
The Marketing & Communications Manager will manage the Marketing & Communications Team to create and deliver highly engaging and inspiring brand content to mobilise key audiences such as funders, partners, supporters and followers across multiple online and off-line platforms.
The Marketing & Communications Manager role is pivotal in helping Trees for Cities inspire action and deepen engagement to grow a national movement for urban trees and tree equity.
You will review, maintain and develop the charity’s brand to reach key target audiences; building and monitoring our digital environment and helping to strengthen the execution and analysis of our integrated marketing & communications plans.
You will lead and manage the delivery of our marketing strategy through multi-channel marketing and communication campaigns using the digital marketing mix of paid, owned and earned channels.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
This is an exciting opportunity which requires a diverse skillset from an experienced, innovative and agile marketing and communications professional who likes to get hands-on in their role. The right candidate will be an excellent copywriter, an organised project manager with proven experience of managing people and external suppliers. As a self-starter you thrive in fast-paced and collaborative environments, using creativity, data and storytelling to inspire environmental action. Your success will be measured by the growth of Trees for Cities audiences contributing their time, money and voice in support of urban trees and tree equity.
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please get in touch with our HR team.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
The deadline to apply is: Monday, 14 July, 10 am
Interviews provisionally scheduled for: Tuesday, 29 July
Please note: If you are shortlisted, we will first conduct a telephone screening before inviting you to a formal interview. This will give us a chance to get to know you better and provide you with an opportunity to ask any questions. Should you be selected for the telephone screening, you will be notified in advance via email.
We reserve the right to close the application window early, subject to the quantity and calibre of applications received. If you are interested in this role, please apply as early as you can to avoid missing out.
If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
No Agencies Please.
The client requests no contact from agencies or media sales.
Are you passionate about creating unforgettable events that inspire and connect? Are you looking for the next step in your career where you can grow your skills in events, storytelling, and communications while making a real impact?
About the role
At the British Heart Foundation (BHF), we create inspiring events that celebrate our supporters, showcase the impact of our research, and build powerful connections to our cause. As our Events & Communications Officer, you’ll play a key role in delivering these experiences, including our flagship Heart Hero Awards, while helping to craft compelling stories that bring our mission to life.
From coordinating logistics and managing guest communications to supporting on-the-day delivery, you’ll help ensure every event runs smoothly. You’ll also work closely with our Creative Team to capture and share the powerful journeys of award nominees and winners across a range of channels.
Working with colleagues across Fundraising, Marketing, Medical and the wider BHF, you’ll ensure our events and stories align with strategic goals while contributing to seamless delivery and engaging content.
About You
You’re a confident and organised communicator with a natural flair for storytelling and a genuine passion for events. You bring a thoughtful, people-centred approach to your work and handle sensitive topics with care, empathy, and professionalism. Whether you're coordinating logistics, developing case studies, or crafting content for different platforms, you approach every task with creativity, precision, and a strong eye for detail.
You thrive in collaborative environments, enjoy learning on the go, and are motivated by the opportunity to help others feel connected to a meaningful cause.
To succeed in this role, you’ll bring:
- A passion for events and storytelling, with the ability to identify and shape compelling narratives that resonate with diverse audiences
- Experience organising events, activities, or large-scale projects—whether through work, volunteering, or university
- Strong writing skills, with the ability to communicate complex information clearly and adapt content for different audiences and platforms
- A proactive, detail-oriented mindset, with excellent organisational skills and the ability to manage multiple priorities under pressure
Confidence and presence, with strong presentation skills and the ability to engage effectively with stakeholders at all levels
This role is ideal for someone ready to take the next step in their career—someone who’s curious, enthusiastic, and eager to grow. You don’t need extensive career in events just the drive to learn and the desire to make a real impact. In return, we’ll provide the support, training, and opportunities to help you thrive.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
About us
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
- Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams, first stage planned 17 & 18 July and second stage w/c 21 July 2025
Our vision is a world free from the fear of heart and circulatory diseases.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator – (London and North Kent)
Salary: Coordinator/Senior Coordinator £27,500 - £33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London and North Kent
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinators(s) includes:
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 25th July 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role using the linked document on this site.
The client requests no contact from agencies or media sales.
Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.
This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.
Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.
As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.
We also have 2 other Volunteering Manager positions currently open. 1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.
Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points
*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About You:
You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.
With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.
You’ll flourish in this role if you:
- Are passionate about empowering others and championing inclusion
- Enjoy building connections and supporting learning
- Embrace change with optimism and flexibility
- Want to help influence policy and practice at a national level
What You Bring:
- Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
- A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
- Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
- Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
- Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
- A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.
What We’re Excited to See:
- A genuine enthusiasm for volunteer management and engaging with communities.
- Strong communication and teamwork skills that foster collaboration and connection.
- A willingness to learn, grow, and develop specialist knowledge.
- The ability to support and guide teams as they embrace new ways of working.
- Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.
Why Join Change Grow Live?
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A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.
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A supportive, inclusive and forward-thinking team.
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25 days annual leave (rising with service) + bank holidays.
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Flexibility and hybrid working arrangements.
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Ongoing personal and professional development.
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Wellness resources, employee assistance and lifestyle discounts.
Ready to Make a Difference?
Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.
Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.
** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.
Salary Range (pro rata if part time)
CGL points 40 to 44 (£44,471.72 - £48,906.23)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
31/7/2025
Closing Date
22/7/2025
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 11th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job Title: Helpline Contact Centre Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.
The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 July 2025
Interview Date: 15 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an individual with demonstrable experience of coordinating projects to support the implementation of a new parish revitalisation programme that will enable 70-80 parishes over the next 9 years to grow and flourish through their participation in a two-year programme of learning, reflection and action.
This is a new role, giving the opportunity to be involved from the start of the programme and play a key part in supporting its development over time.
Key Responsibilities
- Ensuring the smooth running of the programme, engaging with parishes, trainers and other Diocesan staff teams.
- Oversee communication and coordination of training weekends, attend the weekends and support ongoing engagement and support for parishes.
- Contribute to ongoing evaluation of the pilot, ensuring that learnings are captured and applied in the future.
We’re Looking for Someone Who:
- Has experience in project coordination and management, able to deal with many and varied tasks and prioritise work to meet timescales.
- Is a confident organiser, with good interpersonal and social skills, who is flexible and can work with others and remain calm under pressure.
- Is a gifted communicator, experience in group facilitation and able to deal with a variety of people from differing backgrounds and authorities.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.



Corporate Partnerships Manager
Contract type: Maternity Cover (12 months fixed term, full time), 35 hours per week
Location: UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office in Canary Wharf, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £39,358 - £41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work.
About the role
As our Corporate Partnerships Manager, you will manage new and existing corporate partnerships and our payroll giving scheme to foster powerful partnerships that drive sustainable change.
In this role, you will:
- Proactively manage new and existing corporate partners, ensuring that each partner is appropriately supported and is reaching its full potential.
- Manage WaterAid’s Payroll Giving scheme including managing relationships with Professional Fundraising Organisations and Payroll Giving Agencies.
- Monitor partner-funded programme KPIs and budgets and ensure high quality reporting.
- Work with and make presentations to a range of contact types within our corporate partners.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Education to degree level or equivalent work experience in relevant areas.
- A track record of Partnership Management including proven experience of growing and developing partnerships with companies.
- Experience of writing high quality and engaging proposals and reports for a corporate audience as well as experience of making presentations to senior level contacts and / or large groups of employees.
- Able to forge effective working relationships with people at all levels inside and outside the organisation and across a range of industries and differing business cultures.
Although not essential, we’d prefer you to have:
- Knowledge of international development and understanding of overseas development issues.
- Experience of developing corporate accounts over £100,000.
- Experience of Payroll Giving scheme.
Closing date: Applications close 12:00pm UK time on 21 July. Interviews are expected to take place week commencing 28 July and 4 August.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK‑based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- ‘Pay As You Give’ charitablegiving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Paid sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.