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Top job
Ataxia UK, Highgate (Hybrid)
£29,000 per year
Help people feel heard, supported and empowered. Join Ataxia UK and be a vital source of support for those affected by ataxia.
Posted today Apply Now
Top job
CoppaFeel!, London (Hybrid)
£58,000 per year
We are looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year.
Posted 1 day ago
Top job
Westway Trust, London (On-site)
£56,160 per year
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello.
Posted 2 days ago
Closing in 4 days
Army Cadet Charitable Trust UK, Remote
£29,644 per year
Posted 1 week ago Apply Now
MSI Reproductive Choices UK, London (Hybrid)
£30,321.5 - £36,689.0 per year depending on location and experience
Posted 1 week ago Apply Now
ECHO, SE1, London (Hybrid)
£31,000 PA Pro Rata, Actual 24 hours £18,600pa or 32 hours £24,800pa
Children's heart charity seeks experienced Engagement and Income Coordinator who enjoys a 'no-two-days-the-same' working environment
Posted 6 days ago Apply Now
Khulisa, Remote
£46,000 - £49,500 per year
Are you a fundraising professional looking for the right cause to inspire your next career move? This leadership role could be the one!
Posted 2 days ago Apply Now
PETA Foundation, Remote
£29,000 - £34,000 per year
Posted 1 week ago
Closing today at 23:30
Habitat for Humanity Great Britain, Remote
£60,000 - £67,500 per year
Posted 1 month ago Apply Now
Closing tomorrow
Balance (Support) CIO, Greater London (On-site)
£25,927.2 per year (pro rata)
Support Worker for adults with learning disabilities in outdoor setting in Richmond/Kingston Boroughs
Posted 2 weeks ago
Page 8 of 41
Highgate, Greater London (Hybrid) 2.42 miles
£29,000 per year
Part-time (14 hours per week)
Permanent

Using Anonymous Recruitment

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Job description

About Ataxia UK  

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation. 

About the Role    

We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers. 

The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources. 

This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future. 

About you  

You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.

Benefits of working for us.  

  • 25 days annual leave pro rata (rising to 30 with a length of service) 

  • Extra holiday day for your birthday 

  • Access to a free Employee Assistance Programme & Employee Hotline 

  • Flexible hybrid working 

  • Pension scheme 

  • Enhanced maternity and co-parental leave 

  • Cycle to work scheme 

  • Training and development opportunities 

  • Accredited Living Wage Employer 

Application resources
Posted by
Ataxia UK View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 14 May 2025
Closing date: 12 June 2025 at 15:11
Tags: Helpline

The client requests no contact from agencies or media sales.