Planning manager jobs in kings norton business centre, west midlands
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Assistant (Volunteering)
UK-Wide
£25,859 per annum (pro rata for part time hours)
Ref: 42REC
Part Time: 30 hours per week – happy to talk flexible working
Base: Hybrid working from any Sustrans UK Office
About the role
A rewarding new opportunity has arisen to join Sustrans as an Administrative Assistant. This is a pivotal position providing essential support to volunteering initiatives delivered across our UK-wide charity, helping to foster stronger, more connected communities and create lasting positive change.
You will play a key role in managing data and systems, coordinating the volunteer journey process, and providing effective liaison and administrative support.
You will provide administrative and systems support, while ensuring the effective distribution of information, guidance, and resources to colleagues, volunteers, and external stakeholders.
We offer true hybrid working, a flexible mix of working from home and occasional travel to any of our UK office hubs.
About you
You will be competent in data management, with the ability to run reports, manipulate data and be adept at using Customer Relationship Management systems.
As a highly organised individual, you will demonstrate meticulous attention to detail and possess the ability to identify and rectify data anomalies with accuracy and efficiency.
You will demonstrate strong time management skills, with the ability to effectively plan and prioritise your workload to meet deadlines.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 28 August 2025.
- Interviews will take place via MS Teams on the 8th or 9th of September 2025.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.
If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.
Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.
You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.
You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.
About us
We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.
We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.
We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.
The role
We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.
We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.
Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.
Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.
This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.
Core Responsibilities
- Strategy Development and Implementation
- Develop and execute a fundraising strategy aligned with the charity's objectives.
- Identify and cultivate new fundraising opportunities to diversify income streams.
- Defining our fundraising growth strategies, specifically around our event series.
Community and Events Fundraising
- Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
- Engage and mobilise volunteers and supporters for fundraising activities.
Fundraiser Care
- Customer Lifetime value / retention / regular giving.
- Build and maintain relationships with donors, ensuring effective stewardship.
- Develop and implement donor retention strategies to increase long-term support and regular giving.
Trusts and Foundations
- Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
- Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.
Corporate Partnerships
- Manage and develop corporate partnerships and event sponsorships.
- Develop tailored proposals and pitches to attract corporate support.
Team Leadership
- Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
- Provide mentorship and professional development opportunities for team members for both fundraising and marketing.
Monitoring and Reporting
- Track and report on fundraising performance against targets.
- Provide regular updates to the Senior Leadership Team.
Qualifications and Experience
- Proven experience in a senior fundraising role.
- Proven experience working on fundraising events and event fundraising.
- Demonstrable success in developing and implementing successful fundraising strategies.
- Strong track record of securing major gifts, grant funding and/or corporate partnerships.
- Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
- Experience in digital fundraising and leveraging social media platforms.
- Strong leadership and team management skills.
- Highly organised, with the ability to manage multiple projects and deadlines.
Optional / Ideal Responsibilities
Marketing & Comms
- Developing Level Water’s marketing and communications strategy
- Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders.
Digital Fundraising
- Leverage digital platforms, advertising and social media to enhance fundraising.
- Implement innovative online fundraising campaigns and initiatives.
Event growth and innovation
- Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.
Personal Attributes
- Passionate about the mission and values of Level Water.
- Strategic thinker with a results-oriented approach.
- Creative and innovative mindset.
- Resilient and adaptable, with a positive attitude.
- High level of integrity and commitment to ethical fundraising practices.
Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.
An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?
As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:
- Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
- Leading communications with the clients you support.
- Researching suitable trust funds and foundations
- Creating a strategic plan for submitting applications.
- Writing inspiring applications that get results and make a real difference to the organisations we support.
Please see the full job description that is attached.
Further Details
- Full Time = 35hrs a week
- Salary: £27,500 + Pension contribution + home working allowance + IT equipment.
- Location: Fully remote. Optional in-person meetings from time to time.
- Annual Leave: 35 days per year including Bank Holidays
Please submit a CV and tailored covering letter (not using AI will give us a better understanding of your writing capabilities, which is important for this role). We'll be interviewing as and when suitable candidates apply.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Reporting Accountant
(HEO)
£35,175 - £39,480 (National) Salary is subject to uplift from 1st August 2025
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Reporting Accountant will include:
- Support production of the monthly GPA and budget holder management accounts to tight deadlines.
- Analysing financial performance to identify variances and ensuring transactions are accounted for correctly.
- Support the Financial Planning and Analysis team during the annual budget setting process.
- Support continuous process efficiencies and improvements across the function.
- Facilitating ad hoc reporting including Freedom of Information Act (FOIA) requests.
- Identifying trends, risks and opportunities in the financial data.
- Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change.
Key Skills & Experience
Essential:
- Experience of management accounting
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data, including via use of technological solutions and tools such as AI
- Strong focus on meeting stakeholder needs
- Ability to seek out new information and self-develop
- Experience of using Enterprise Resource Planning (ERP) systems
- Proficient using Microsoft Excel
Desirable:
- Good experience of management accounting in a public sector context
- Good experience Power BI
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The interim Chief Executive is an executive leader, who co-leads the Belgrade with the Artistic Director, reporting to the Board. They are responsible for driving strategic planning with SLT, programming, advocacy and fund-raising, stakeholder management, and overseeing the finance and operations of the organisation. They are one of the public faces of the Theatre, alongside the Artistic Director.
The interim CEO works in close collaboration with the Artistic Director to:
- curate a high quality artistic programme and support the organisation to deliver the artistic strategy.
- provide effective and inclusive leadership for the staff team, drawing on the collective strength of the SLT in their decision making.
The interim CEO drives the income generation for the Theatre, to achieve the balanced budget, and is chiefly responsible for the Main Stage visiting work programme.
The interim CEO line manages an SLT including a Chief Operations Officer (who in turn oversees finance, HR, production and operations); Director of Audiences and Growth, Director of Producing and Co-Creation and Head of Business Support.
What You Will Do
Leadership & Management
- In collaboration with the Artistic Director;
- Provide inspirational leadership and a clear sense of direction to the senior team and wider organisation
- Drive and oversee SLT in the development and delivery of the Belgrade’s story of change and business plans that support the Vision, Mission and Values of The Belgrade, communicating these internally and externally.
- Take an inclusive approach to line management of the SLT which fosters a culture of clear timely decision making and communication.
- Oversee the SLT to ensure the experience all artists, audiences, visitors receive from the Belgrade is inclusive, informed and enriching; and the building provides a welcoming, safe space.
- Ensure a commitment to equality, diversity, inclusion, and environmental sustainability throughout the organisation.
Programming
- Work closely with the Artistic Director and SLT to curate and deliver a high-quality and relevant programme which balances artistic, financial and operational needs, taking chief responsibility for the visiting work.
- Develop strategic relationships with a wide range of commercial producers and visiting companies to secure appropriate visiting work and negotiate the deals maximising the benefits of these partnerships for the commercial benefit and artistic reputation of the Belgrade.
- Support the Artistic Director to shape the artistic strategy and creative direction of the theatre.
- In collaboration with the Artistic Director,
- agree lead productions and secure co-producers
- Bring in co-productions that enhance the programme.
Governance
- Work closely with the Chair and Board of Trustees to ensure best practice in governance, maintaining effective working relationships with all Trustees.
- Support the implementation of the Board Effectiveness plan.
- Develop and maintain robust and effective risk management systems with SLT.
- Work closely with the SLT to ensure full compliance with all legal obligations and statutory requirements, including the preparation of Annual Report and Financial Statements, and annual returns to Companies House and the Charity Commission.
- Carry out any other tasks that may be allocated by the Board of Trustees.
External Relations
- Nurture excellent working relationships with key stakeholders, partners and supporters, including Arts Council England (ACE) and Coventry City Council (CCC); specifically, leading on NPO applications, and working to meet the objectives of CCC’s Cultural Plans.
- Continue to develop The Belgrade’s role as a strategic partner and cultural leader locally and regionally.
- Act as advocate and ambassador for the Belgrade, representing the organisation publicly, seeking out opportunities to raise the profile of the Belgrade.
- Lead on the Reporting to Funders, with support of Head of Business Support, and in collaboration with the AD.
- The Interim CEO will represent the theatre in strategic and cultural development forums including Culture Works, and UK Theatre, in collaboration with the AD
Financial and Operational Overview
- Oversee the Chief Operating Officer to ensure;
- Robust financial management of the organisation, ensuring expenditure and commitments are made within available resources, risk is managed effectively.
- Budgets are appropriately set and monitored.
- Accounting information supplied in a timely manner and ensuring there is a strong cash-flow position at all times.
Income Generation
- Take a pro-active approach to the continuing growth of the Belgrade’s commercial capability, ensuring all opportunities for generating income are maximised through;
- Oversee the Director of Audiences and Growth and COO in driving the Belgrade’s commercial capacity, ensuring the commercial potential of the building is maximised, particularly through catering and conferencing.
- Oversee the Director of Audiences and Growth in the delivery of The Belgrade’s fundraising strategy, playing a visible leading role in fundraising events as appropriate.
What Are We Looking For ?
Essential: You will be able to demonstrate this range of skills and experience:
Commitment to the vision, mission and values of The Belgrade.
Either: significant senior management experience in a theatre of a similar scale to The Belgrade
Or: significant experience of leadership at a senior level in the cultural industries, in an organisation of a similar scale to the Belgrade.
- Considerable experience in financial management of complex, large scale budgets, and a proven track record in balancing Artistic risk and ambition with sound financial management.
- Proven track record in programming commercially and artistically successful seasons of work.
- Ability to nurture a diverse network of industry contacts nationally and internationally.
- Understanding of the UK arts and theatre scene; knowledge of the issues facing subsidised theatre.
- Track record of negotiating and maintaining effective partnerships for theatre productions.
- Experience of developing and implementing strategic business plans.
- Strong leadership skills with the ability to provide clear strategic direction and manage a large team.
- An innovative approach; the ability to recognise and exploit commercial opportunities with energy.
- Excellent interpersonal and communication skills with demonstrable ability to build trust-based relationships with a wide range of people both internally and externally.
- Commitment to learning, engagement, talent development and inclusivity.
- Ability to act as spokesperson in a range of settings; experience of senior stakeholder management
- Ability to articulate the role of The Belgrade in ACE’s Let’s Create strategy
- Leadership of the Belgrade Brand Values to be the people who know and care.
Desirable
- Experience of carrying financial responsibility for an organisation of a similar scale.
- Detailed knowledge of marketing & audience development; knowledge of the regional theatre context.
- Experience of effectively managing a fundraising and individual giving strategy.
- Experience of working with a voluntary Board of Trustees.
- Experience of working collaboratively with an Artist/Artistic Director.
- Experience of managing Arts Council England NPO relationship.
- Understanding of Theatre Tax Relief.
Other Information
- The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters
- Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement
- On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK
- The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work
- Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bars
Starting date: 13 October 2025 /ASAP
Probationary period: 3 months
Notice period: 3 months
- Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday, but we are flexible to those considering a 32 hour week post. There will be occasional evening and weekend work. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime
- Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager
- Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available
- Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 28 days plus 8 Bank Holidays
- Location: This role is based at the Belgrade Theatre in Coventry. Short term relocation / accommodation can be considered as part of the renumeration package.
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
Please complete our monitoring form via the link you will find in the Job Pack
The client requests no contact from agencies or media sales.
Does your extensive experience of delivering anti-racism, equity and inclusion (AREI) strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.
About the role
This is a hands-on, practical role for someone who can hit the ground running. You’ll be leading the design and delivery of Anti-Racism, Equity and Inclusion (AREI) plans that turn vision into reality — working across directorates to embed change where it matters most.
You’ll work closely with Directors, HR, and a range of stakeholders to build and deliver programmes that support Shelter’s strategic aims. That means helping teams shift from intention to action — shaping and delivering interventions that have a real, measurable impact. From advising on best practice, facilitating workshops and training, to reporting on progress and helping the organisation stay accountable — this is a role with reach and purpose.
Role specifics
An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others. You are a confident leader and experienced project manager, with a solid track record of driving cultural and organisational change. You know what it takes to co-design and deliver initiatives that are grounded in an organisation’s values and relevant to its people.
You bring a practical, collaborative approach — and you’re not afraid to challenge, ask the right questions, and get things moving. You’ve led or supported measurable EDI or anti-racism work before, and you understand how to turn strategy into action. You will take a structured yet flexible planning approach, ensuring delivery stays focused while adapting to the realities of a fast-paced environment.
Crucially, you are someone who brings people with you. You can engage and influence at all levels, communicate clearly, and translate complex ideas into achievable plans. You are values-led, focused on impact, and ready to help push this agenda forward in a meaningful way.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims. It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
Head of Corporate Governance
£50,718 - £53,387 (plus London weighing if applicable)
Location - Home based with some travel needed
Interviews to be held 27th-28th August.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.
Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
Tuesday 2nd September 2025 (in line with local school term)
Working hours
- 16 hours per week
- Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30
- Local school term-times only (excluding public holidays)
Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows:
- 164 days of work (inclusive of additional days below)
- 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.
Additional 32 hours (or 8 days of 4 hours each)
These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.
Salary
Starting salary is £28,250 (pro-rata)
Pro-rated salary is £10,885 per annum for 16
hours per week.
Location
IntoUniversity Coventry
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
Interviews to be held W/C 8th September (subject to change).
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-223 201
The National Youth Agency is looking for Programme Associates
Rate: £325 per day
Remote: Home based (within the UK) with travel
Hours: You will be engaged on a flexible, as-and-when-required basis by the NYA. There is no obligation for the NYA to offer regular work, and no obligation for you to accept any work offered.
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission, the National Youth Agency is establishing a framework of Programme Associates to assist with the delivery of our work across England.
Appointment to the framework means you may be invited to contribute to projects that align with your expertise. However, inclusion on the framework does not guarantee work will be offered, nor does it imply a specific volume or frequency of engagements. Opportunities will be offered on a flexible, as-needed basis, depending on programme requirements and your availability.
Our NYA Programme Associates will deliver on key aspect of NYA programmes to external stakeholders, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA’s work is rooted in the needs of young people and youth work.
The NYA brings structure, expertise, support, and guidance to people working in and with youth work and helps shape professional and voluntary youth work practices in England and beyond.
We operate as an agile and flexible team, working at pace to maximise the opportunities that we have to make a difference to youth work and the lives of young people. We are collaborative in our approaches, engaging partner organisations to widen our knowledge and expertise in our aim to support youth sector across England.
We value diversity and strive to create an inclusive team where we embrace everyone’s unique perspectives and talents.
We are committed to an approach of planning, process and performance to underpin results, yet NYA holds relationships at the heart. We strive to ensure our funders, wider stakeholders, youth workers and young people both see and feel the positive difference that our work makes.
Our ideal Programme Associates should have the following:
- Strong understanding of one or more of the following:
- Quality practice standards
- Safeguarding in Children and Young People
- Youth participation
- Youth provision delivery methods
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Project Management: Strong organisational and project management skills, with the ability to manage multiple tasks simultaneously.
- Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
- Problem solving: Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
- Flexibility: A flexible and agile approach to working across multiple programmes, including attending events and responding to time sensitive deadlines.
- Teamwork: Ability to work collaboratively with team members and stakeholders, fostering a positive and productive work environment.
- Time Management: Effective time management skills, with the ability to prioritise tasks and meet deadlines.
- Proficiency in Microsoft Office Suite
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Wednesday 13th August 2025 (applications will be reviewed as they are submitted, so early submission is encouraged).
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter is a vital part of your application and will be assessed alongside your CV. Please use it to clearly demonstrate your suitability for the role, specifically addressing how you meet the criteria outlined in the About You section of the job description. Applicants are strongly encouraged to highlight relevant experience in the key areas listed, so we can easily understand your main skill strengths and how they align with the role.
Diversity monitoring (this is optional) and your data will at no time be connected with you or your application.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222816
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Business Development Officer
UK-wide
£32,145 per annum (pro rata for part time hours)
Ref: 25REC
Part Time: 30 hours per week – happy to talk flexible working
Base: Hybrid working at any UK Sustrans Hub
About the role
We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.
Key responsibilities will include:
- Championing innovation in our business development approach
- Developing compelling new offers and refining internal processes
- Providing expert bid-writing guidance and quality assurance
- Fostering collaboration across teams and leveraging internal expertise
- Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships
This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.
Candidates should be based within the geographical area with regular travel expected to the nearest hub.
About you
As an excellent communicator, you work well with other people and develop strong relationships.
You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement.
Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 13 August 2025.
- Interviews will take place in via MS Teams during the 1st or 2nd of September 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chiltern Music Therapy is looking for a key individual to join our small communications team to support them in their aim of developing a growing community of champions; creating strong connections and giving them a voice to champion music therapy.
About Chiltern Music Therapy
At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of.
Chiltern is employee-owned and operates under a self-managing model. You can read more about this on our website.
Overview of the role:
- Support the delivery of our quarterly campaigns by working with the team to create engaging and exciting content.
- Act as a brand champion ensuring branding and messaging is consistent and accessible.
- Contribute to the organisation and planning of events throughout the year.
Responsibilities will include but are not limited to:
- Coordinate campaign and ad hoc content creation
- Work with the Therapy Communicator to obtain content from the therapy team and ensure content adheres to our values.
- Work with the Campaign Supporter (content designer) to ensure graphics are ready ahead of time.
- Draft content where needed for the comms team for email, social media and website.
- Ensure all content is accessible and on brand including writing alt text.
- Keep Monday . com up to date with progress.
- Schedule content across different platforms.
- Events coordination
- Contribute to the organisation and planning of events throughout the year, including coordinating logistics, leading on promotional materials, and supporting on-the-day activities as needed.
Person Specification
We are looking looking for an efficient, well-organised, enthusiastic person to join the team with the following qualities.
- Be able to work independently and with initiative when needed.
- Have experience creating and writing content for different communications platforms.
- Have strong communication skills as you will be required to work with different teams across the organisation
- Be able to multitask and prioritise.
- Experience with the following software/platforms is desirable but training can be given; Canva, MailChimp and Monday . com.
Salary and hours
- Salary: £28,000 per annum, full time equivalent (this salary is consistent with our organisational pay structure). We would consider a freelancer.
- Part time: 16 hours per week.
- Fixed term, maternity cover contract for 9 months.
- The role holder has autonomy to create a working schedule that fits their needs. We do require at least 4 hours on a Monday as that is a core working day. The remainder of the working hours can be worked flexibly across the week in business hours.
- This is a remote role.
- There are 2-3 meetings a year that could be attended in person if that suited the role holder but can be attended online.
Benefits
- Work autonomy through a self-managed organisation
- Online community through Slack
- Competitive annual leave allowance (32 days per year, pro-rata)
- High street discount shopping portal
- EAP package - access to confidential support and wellbeing services
How to apply
To apply, please apply with your CV and a cover letter which should include; your reasons for wanting to work with Chiltern Music Therapy, your experience with regards to the role responsibilities and how you meet the person specifications.
Clsoing date: 5pm, 17th August
Interviews: (Via Zoom), w/c 25th August
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
The client requests no contact from agencies or media sales.
Home based in North East England and Yorkshire
East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Tuesday 12 August 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
