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Policy Analyst Jobs in Glasgow, Glasgow City

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RNID, Remote
£45,000 - £49,000 pa plus excellent benefits
Posted today
Closing tomorrow
SafeLives, Remote
£49,299 - £52,387
The Programme Manager will oversee the roll out and delivery of our new pilot Triage Model. Together we can end domestic abuse. Forever.
Posted 5 days ago
Page 1 of 1
Remote
£45,000 - £49,000 pa plus excellent benefits
Full-time
Contract (Fixed term for 12 months)
Job description

Business Analyst
Remote/home working with occasional travel
£45,000 - £49,000 pa plus excellent benefits
35 hours per week
Fixed term contract for 12 months

As Business Analyst, you’ll be vital to analysing and understanding business problems and opportunities from across the charity. You will be helping to understand user and business needs, break those needs out into constituent parts, analyse multiple solutions, and support the communication and delivery of solutions to meet the user needs.

Analytical thinking, problem-solving and communication skills are core to this role. You will work iteratively in cross-functional teams made up of people from across the charity to bring impactful and meaningful work to life.

As a Business Analyst, you’ll be able to:

  • Lead and manage investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques.
  • Deliver at pace using agile methodologies and principles.
  • Define improvements to business processes, while evaluating potential solutions based on the impacts across the organisation.
  • Lead, understand and communicate the big picture while working to assure the overall goal is maintained in creation of product backlogs, in addition to working at a detailed level during sprints and iterations.
  • Elicit requirements using appropriate techniques considering the nature of change and established practices.
  • Lead in providing solutions to real business problems through influence, facilitation, and communication.
  • Define scope whilst shaping and challenging business priorities and value through collaboration.
  • Assist decision makers in gathering information to make informed decisions.

An initial activity will involve working with stakeholders to understand the on-going requirements to improve how we use our CRM (Dynamics). You will:

  1. Liaise with stakeholders to gather functional and non-functional requirements for the continuing improvement of our CRM.
  2. Design and document processes and workflows within the CRM and other products/services.
  3. The support for stakeholders in using the CRM whilst distilling relevant information to our data team.

You should have demonstrable experience of business and systems analysis working including identification of business benefits, deconstructing user needs, business process modelling, requirements capture, prioritisation, facilitation, challenging business perspectives, sharing best practices and improving team processes and delivery and co-ordinating and leading other teams.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.

Closing date: open-ended.

Posted on: 15 May 2024
Closing date: 14 June 2024 at 23:59
Tags: Finance,Policy/Research,Management,Project Management,Business Development