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Top job
Stewardship, EC1Y, London (Hybrid)
£60,000 per year
Seeking an inspiring and strategic leader to head our Philanthropy Fund service.
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Weston Park Cancer Charity, S10, Sheffield (Hybrid)
£24,570 per year
Posted 1 day ago
Closing tomorrow
Coram Voice, Remote
£25.25 per hour
Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Posted 2 weeks ago
Lift Schools, London (Hybrid)
£40,000 - £48,000 per year
Posted 1 week ago
Closing in 3 days
Centrepoint, Multiple Locations (Hybrid)
£39,434 - £46,109 per year
Centrepoint, is looking for Compliance Manager – Fundraising to join our Compliance Team based in London, Manchester or Sunderland
Posted 1 day ago Apply Now
Hastoe Housing Association, Multiple Locations (Hybrid)
£34,298 - £38,109 per year
Seeking an individual with housing management experience to deliver housing services to residents in Aylesbury/Oxford/surrounding villages.
Posted 1 week ago Apply Now
National Axial Spondyloarthritis Society, Remote
£30,000 - £32,000 per year
Join NASS as our Salesforce Database Officer and play a vital role in transforming the lives of people living with axial SpA.
Posted 1 week ago Apply Now
Closing in 3 days
Nottingham Energy Partnership, The Meadows (On-site)
£24,627 to £27,627
Posted 1 week ago
Page 4 of 22
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.