Policy assistant jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Care Agent
We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team.
Position: Customer Care Agent
Location: Milton Keynes – Hybrid (2 days per week in MK office)
Hours: Part time and Full-time
Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week
Salary: £25,080 pro rata, per annum plus good range of benefits
Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Date: Interviews: 11th November 2025
About the Role
This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.
Key Responsibilities
· Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding¬¬.
· Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of World Vision.
· Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.
About You
This role IS for you if…
· You are a strong communicator, both on the phone and in writing
· You remain calm and empathetic when handling challenging or emotional conversations
· You enjoy speaking with people from all backgrounds and building positive connections
· You work well in a team and are motivated by shared goals
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Community Action Redbridge is looking for a dynamic programme manager who can combine strategic thinking with practical delivery to strengthen VCSE sector capacity, amplify collective voice, and build equitable partnerships.
This is a pivotal leadership role at the heart of our vision for a fairer, more equitable borough, by supporting a vibrant and thriving VCSE sector. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.
In this role, you will create the conditions in which VCSE organisations can do their best work :
- supporting them to build their resilience and sustainability,
- raise awareness of their vital contribution,
- and ensure their collective insight and expertise influences local systems, policy, and practice.
The Sector Development Programme Manager will lead the design and delivery of a programme of support that strengthens, connects, and champions the local sector. They will oversee and enhance our existing offer while leading work to build the sector’s connective infrastructure.
This will include working collaboratively with our members to develop strong, inclusive networks that reflect their priorities, foster collaboration, peer support, and shared learning, and build a more unified and representative sector voice - ensuring that the insight and expertise of VCSE organisations meaningfully influence local systems, policy, and practice.
With a commitment to equity, collaboration, and community-led development, the Sector Development Programme Manager will work closely with partners, funders, and stakeholders to raise the profile of the local VCSE sector and advocate for the investment, recognition, and support it needs.
They will bring strategic leadership and programme management expertise, along with a deep understanding of the sector’s role in tackling inequalities and driving social change. Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. We do this by:
- Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
- Supporting local people to drive change in their own communities, through social action, volunteering and active participation. ·
- Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. This role will provide strategic leadership across multiple projects, ensuring they are well-managed, deliver impact, and reflect the strengths and priorities of Redbridge’s VCSE sector. Please share an example of when you have managed a complex programme - how did you use monitoring, evaluation, and learning to improve delivery, demonstrate impact?
2. This role will lead efforts to develop the sector development programme and secure funding for new and existing projects, as well as contributing to wider organisational fundraising efforts. Please share your experience of fundraising and diversifying income streams.
3. This role requires building trusted relationships and collaborating across sectors. Can you give an example of when you have brought partners together around a shared goal? How did you ensure the partnership was strengths-based, inclusive, and built shared ownership?
4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?
Please submit your CV and covering letter by 11.59pm on Sunday 19th October.
Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.
The client requests no contact from agencies or media sales.
Hours: Full time
Pay: Up to £41,000 GBP gross per annual (dependent on experience)
Right to work: Applications are accepted only from those with the right to work in the UK.
Duration: Permanent
Location: Manchester, UK (Hybrid working available)
Are you passionate about designing learning that prepares health and humanitarian teams to respond effectively when emergencies strike?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years
towards a world where everyone has the healthcare they need when crises or disasters hit.
The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.
The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organizational audiences and external humanitarian, global health and academic partners. The goal is to ensure that our Core Staff and a Register of approximately 1400 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.
The Learning Design Specialist will contribute to innovating and refining UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. They will be responsible for the creative and learning design specific aspects of expanding and quality assuring the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. In order to successfully deliver on responsibilities, the Learning Design Specialist will contribute to nurturing professional relationships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.
The Learning Design Specialist will provide high-quality advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.
You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.
How to apply
We strongly recommend that you read the Candidate Information Pack - Learning Design Specialist before applying for this role.
To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.
Applications must be submitted through ouronline jobs portal no later than Monday 3rd November 2025.
This is a rolling recruitment, and we may appoint a candidate before the closing date. We will keep all applicants regularly updated on the status of the campaign.
Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
We are recruiting for a People Business Partner to join our team in People and Culture
Job Title: People Business Partner
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £40,080 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement including London weighting allowance)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We’re looking for a dynamic People Business Partner to join our People & Culture team. This is a pivotal role in delivering responsive, inclusive and customer focused people services that empower our colleagues and support Refuge’s strategic objectives.
As a People Business Partner, you’ll work closely with designated teams across Refuge, providing expert HR advice and support on employee relations, recruitment, and organisational change. You’ll lead and develop the HR Coordinator, ensuring high-quality service delivery and compliance with policies and legislation. You will analyse and interpret data and information to inform decision making. Your work will help shape a positive employee experience and contribute to making Refuge a great place to work.
You’ll be an experienced HR professional with a strong track record in employee relations and recruitment. You’ll bring a proactive, solutions focused approach and be confident in coaching managers and making change. You’ll be passionate about creating inclusive workplaces and have a good understanding of employment law and HR best practice.
Closing Date: 09:00 am 23 October 2025
Interview Date: 30 and 31 October 2025
The client requests no contact from agencies or media sales.
The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.
Hours: 37.5 hours per week, Mon-Fri
Duration: : 12 months FTC, with possibility of 3-year extension (subject to project funding)
Location: Birmingham/Sandwell - 5 day in-person role working in the project clinic)
Salary: £52,866.48 - £64,614.57 per annum
Job Purpose:
The Senior Psychologist/Psychotherapist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, they will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.
A key aspect of the role is clinical leadership, including supervision and training for psychologists, and the assistant psychologist and caseworker to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.
Working closely with the Clinical Lead to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.
Knowledge, Skills & Experience:
Knowledge:
- Clinical/ Forensic/ Counselling Psychologist with HCPC registration or Psychotherapist with UKCP, BACP or BABCP accreditation.
- Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
- Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
- In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
- Extensive knowledge of evidence-based trauma therapies, including TF-CBT, CBT, EMDR, NET, and third-wave approaches.
- Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, UKCP, BACP, BABCP, NICE guidelines).
- Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
Skills:
- Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
- Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
- High-level risk assessment and crisis intervention competencies.
- Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
- Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
- Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.
Experience:
- At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
- Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
- Demonstrated ability to manage high-risk and complex clinical cases.
- Strong record of multidisciplinary team collaboration and policy engagement.
- Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
- Research, service evaluation, or policy development experience.
- Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
27 October 2025, 11.59pm (GMT)
Incomplete applications will not be considered.
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Operations & Office Manager
We’re looking for an Operations & Office Manager to help establish and run the organisation’s administrative, contractual, and operational foundations.
This is a pivotal role for someone who thrives on building efficient systems, supporting teams, and ensuring everything runs smoothly behind the scenes.
Location: Central London (Fitzrovia)
Salary: £38,000 – £40,000 per annum
Contract: Permanent, full-time
Start date: ASAP
Closing Date: Wednesday 22nd October 2025 at 11.59pm
About the role
As Operations & Office Manager, you’ll lead the day-to-day management of the office, oversee administrative systems, and act as the key point of contact for operational matters. You’ll work closely with senior leadership to ensure compliance, effective coordination, and strong relationships with partners, suppliers, and other stakeholders.
You’ll also take responsibility for HR and recruitment support, financial administration, and charity compliance, making sure policies, contracts, and records are maintained to the highest standards.
Key responsibilities include:
- Overseeing the day-to-day running and initial set-up of the office, working closely with our architects, Counterspace.
- Acting as the first point of contact for operational queries and supporting the senior leadership team.
- Managing contracts, procurement, and supplier relationships, ensuring all deliverables and payments are tracked.
- Providing HR support across recruitment, onboarding, and policy maintenance.
- Supporting finance processes, including expenses, invoices, and compliance reporting.
- Developing and improving operational systems, processes, and data management tools.
- Ensuring charity and GDPR compliance and maintaining up-to-date organisational documentation.
About you
We’re looking for a professional with 4+ years’ experience in operations, administration, or office management. You’ll have a proven track record in managing contracts and suppliers, excellent organisational and communication skills, and strong proficiency with Microsoft 365.
An understanding of HR processes, charity governance, and financial administration would be an advantage. Most importantly, you’ll be proactive, collaborative, and excited by the opportunity to help shape a new and inclusive arts organisation from the ground up.
Please upload your CV (2 pages), a covering letter (1 page) outlining your interest in the role and how you meet the criteria of the role.
About the organisation:
This is a brand new arts and cultural institution and charity in London’s central Fitzrovia district, developed from the digital platform originally launched in 2011 by the Kamel Lazaar Foundation. Dedicated to supporting artists from the Global Majority, Ibraaz is an ambitious and creative organisation providing a brave space for art, culture, and ideas.
Other roles you may have experience of could include Operations Manager, Office Manager, Business Manager, HR and Operations Manager, Operations and Administration Manager, People and Operations Lead, Charity Operations Manager, Administration Manager, Governance and Compliance Officer, Operations Coordinator, Operations Executive, Executive Assistant, or Business Support Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Grand Appeal, the Bristol Children's Hospital Charity, are seeking a talented individual to join our ambitious fundraising team as the Events Manager. You’ll be experienced in event management, have excellent organisational skills and the ability to multitask. You’ll work across fundraising teams to engage our incredible supporters through specific events including Wrong Trousers Day, Great Bristol Run, Grand Walk, and other stewardship and engagement events.
The client requests no contact from agencies or media sales.
Salary: £38,346 -£42,545 per annum (depending on experience and skill level)
Level: Manager Band A
Contract length: Permanent
Location: Remote/ Hybrid – Oxfordshire preferable but open to other locations within catchment area, flexible working.
Responsible to: Programme Manager Catchment Partnerships, or directly to
Assistant Head of Improving Rivers / Head of Improving Rivers
About Thames21
Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
To drive forward Thames21’s ‘Thames Valley’ (broadly Oxfordshire/ Buckinghamshire/ Berkshire) catchment areas programme in line with our 5-year plan and future strategies ensuring appropriate integration across Thames21 and partner organisations. This includes building and sustaining a team to reduce diffuse pollution, increase biodiversity, improve water quality, and support agricultural businesses to deliver environmental improvement works and nature friendly farming practices.
The postholder requires operational experience and knowledge at catchment scale as well as project and people management experience. They will take a strategic overview of the programme and guide our growth in the thematical and geographical area, with a particular focus on the following outcomes.
- Work with 20 farmers each year to reduce diffuse pollution at source and flood risk.
- Offer advice on nature-based solutions and grant funding to farmers and landowners.
- Plant 30,000 trees annually.
- Input and support the achievement of other applicable 5-year plan targets. i.e. River restoration and catchment scale monitoring.
- Increase Thames21 presence in the Thames Valley, identifying opportunities, supporting, and complimenting the work of other NGOs and regional Rivers Trusts.
The role is a relatively new area of work for Thames21 and may consist of supporting a range of projects and programmes including Catchment Partnerships, Farm Clusters and Natural Flood Management.
Finally, the postholder will take a lead in progressing Thames21’s resilience strategy i.e. working closely with the Fundraising Team, the Catchment Partnership Team, and partner organisations to increase private and public investment to deliver healthy resilient rivers and catchments.
Additional requirements may include supporting other Thames21 projects and funding applications, as the need arises.
Main Duties and Responsibilities
You will oversee and manage the delivery of diverse projects. You will also develop your team’s scope, strategy and action plan in order to grow the team to deliver 5-year plan targets work closely with expert (e.g. statutory bodies, authorities, NGOs and academics) and non-expert (e.g. community groups and volunteers) stakeholders to develop, fund and deliver projects within the catchments, and oversee their management. You will also work closely with the Assistant/ Head of Improving Rivers and other members of the Thames21 team to develop funding applications and steer the direction of the catchment areas.
Tasks include:
Programme Development & Integration
Develop and expand the Thames Valley catchment programme in line with Thames21’s 5-year strategy, ensuring integration with other teams.
Funding & Financial Management
Secure diverse funding sources and manage project budgets, including financial reporting and cost tracking to meet objectives.
· Project & Risk Management
Lead project delivery, monitor progress, and identify risk mitigation strategies to ensure continued success.
Team Leadership & Staff Development
Manage and support staff through training, appraisals, workload balancing, and adherence to health and safety requirements.
Stakeholder Engagement
Build and maintain relationships with internal teams, funding bodies, landowners and other external stakeholders.
Technical & Farm Advisory Support
Provide farm advice, generate reports (including GIS mapping), and maintain a database of visits and environmental opportunities.
Catchment-Based Approach Advocacy
Promote and apply catchment-based principles internally and externally in water and land management.
Health, Safety & Compliance
Ensure compliance with health and safety policies and broader regulatory requirements across all projects.
Information & Data Management
Maintain accurate documentation and project data systems, supporting transparency and accountability.
Promotion & Communications
Support production of publicity materials and represent Thames21’s work to broader audiences.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more information, please refer to the attached job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Administrator
We are looking for an experienced Administrator to join the team.
Position: Project Administrator
Location: Huddersfield/ Hybrid
Hours: Part Time – 22 hours per week
Salary: £24,242.40 pro rata
Contract: Temporary until August 2027
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
You will be responsible for organising the logistics and administration of delivering projects and contracts within the project delivery team. This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.
Key duties include:
- Collate, update and maintain data and records
- Provide administrative support for the monitoring of organisational and contractual targets.
- Maintain and manage emails and outlook calendar
- Support the wider team with the co-ordination of the project
- Handle and answer incoming calls and emails about projects and contracts
- Maintaining regular contact with programme settings to ensure ongoing support and progression.
- Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
- Work with Programme Early Years Advisors to update contact logs and records.
About You
You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for someone to join the team as a Retail Superstore Supervisor in our Abbey Wood Superstore.
Are you someone who thrives in a fast-paced retail environment, passionate about charity, and ready to take the next step in your career? If you’re organised, proactive, and love leading a team to success, we’d love to hear from you!
This is a fantastic opportunity for someone who is commercially minded, hands-on, and driven to make a real difference. You’ll be part of a dynamic team working for one of Bristol’s most cherished charities, helping to generate vital income through our retail operations.
The details:
- Working 37.5 hours, 5 in 7 days
- Salary: £25,633 - £26,620 per annum, dependent on experience
- Permanent position
Key responsibilities:
- Support the Shop Manager and Assistant Manager in leading the team to achieve sales and performance targets
- Deliver excellent customer service and maintain high shop standards
- Deputise for the Manager when required, using initiative and sound judgement
- Drive commercial decisions using data and retail systems
- Recruit, train and retain a multi-skilled team of volunteers
- Ensure compliance with health & safety, gift aid, and operational procedures
- Promote the hospice’s values and build relationships within the local community
What we are looking for:
- Retail experience and at least 12 months of leadership experience
- Commercial awareness and strong numeracy skills
- Excellent communication, customer service, and team leadership abilities
- Confidence using MS Office, Teams, and retail systems
- A proactive, flexible, and organised approach
- A genuine interest in charity retail and second-hand goods
- Ability to work independently and collaboratively
We know the 'perfect candidate' might not tick every box, so if you're excited about this role and have most of the skills or experience we're looking for, please apply — you could be just who we need!
Due to the nature of the work, this role is exempt from the ROA and requires a Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.
You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.
This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.
The client requests no contact from agencies or media sales.
For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.
We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.
A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.
Why join us?
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Be part of a historic moment as we mark 100 years of co-operative youth-led social action.
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Be within an organisation with a passionate, values-driven community.
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Work in a role that makes a difference to young people’s lives and futures.
Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.
Closing date: 9am Monday 3rd November 2025
Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior IDVA
Salary: £30,000 - £32,000 depending on experience
Location: Hammersmith
Hours: 35 Hours per week including Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. The role will combine overseeing the provision of the Duty IDVA service, along with managing a reduced caseload.
You will ensure that the Duty service runs effectively, maintaining referral pathways, ensuring that documents and procedures are in place and embedded into working practice supporting those covering duty as required.
You will line manage the Duty Workers and will manage the allocation of cases from duty, liaising with Managers. You will assist the Manager with data collection, data analysis and problem solving.
You will also contribute to duty work, conducting calls and initial assessments and responding to crises, working within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women referred to our service.
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. The post holder will be proficient in data collection and case work recording. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up to date CV along with a covering letter vie our careers site.
- Closing Date for Applications: Sunday 19th October 2025 @ 23:59
- Interviews are taking place w/c 27th October 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a qualified accountant to join a large charity on a temporary basis, supporting the Finance team with the production of statutory accounts and the Annual Report. This role will involve working closely with senior finance colleagues and auditors to ensure a smooth and accurate year-end process.
Key Responsibilities:
- Collaborate with the Finance Manager and Assistant Director of Finance to prepare statutory accounts from draft to final signed accounts
- Review draft accounts, including cash flow statements, control account reconciliations, and supporting working papers
- Prepare accounting adjustments as requested by auditors
- Assist the Finance Team with financial data cleansing in line with data retention policies
- Undertake other duties as reasonably required to support the finance function
Ideal Candidate Profile:
- Fully qualified accountant (ACA, ACCA, CIMA, or CIPFA)
- 3–5 years post-qualification experience in senior financial roles, preferably in the charity or public sector
- Proven experience preparing statutory accounts and managing audit processes for large organisations
- Strong knowledge of FRS102 and Charity SORP
- Excellent ability to communicate complex financial information to non-financial audiences
- High proficiency in Microsoft Excel, Word, PowerPoint, and other standard office tools
- Professional, collaborative, and methodical approach, with a commitment to continuous development
Job Title: Year-End Accountant
Location: Central London
Day Rate: £250 - £300 (paid via an Umbrella company)
Hours: Full-time, 35 hours per week
Contract: 3 months initial contract
Working Pattern: Hybrid
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Leading UK-based music examination board
- Opportunity to lead a Accounts Payable Function
About Our Client
ABRSM is The Associated Board of the Royal Schools of Music and a global music education charity. At the heart of everything we do is our belief that music enriches lives. Building on our heritage, we offer face-to-face and digital exams, sheet music, recordings, apps and courses for students and teachers across the world.
In partnership with four Royal Schools of Music, we carry on a long legacy of musical excellence. More than an awarding organisation, we support learners from the first note they play, and empower teachers who help build musical skills and encourage progress around the world.
As a charity, we use all of the surpluses we generate to make significant donations towards music education initiatives and to develop our support for learners and teachers around the world. We advocate for music and its many forms, playing our part to ensure the future of music education and its place in society.
Together with our partners, our teachers and others around the world, we've been nurturing the future of music since 1889-to help people start or continue their journey.
Job Description
This role reports to the Head of Transactional Finance. The jobholder is one of three people working in the Accounts Payable Team, which is part of the Transactional Finance & Systems function. The Transactional Finance & Systems function is responsible for:
- recording and processing the financial transactions required to support the operations of ABRSM and its subsidiary ABRSM (Publishing) Limited and to enable it to meet its statutory obligations
- the provision of timely and accurate financial management information to departmental budget holders and to the ABRSM's committees.
- Management of the Accounts Payable Team including monitoring the volume of work and allocation of work to two Accounts Payable Assistants, ensuring that deadlines are met and accuracy is maintained.
- General review and oversight of the work carried out by the Accounts Payable Assistants providing leadership, support and training in Accounts Payable procedures as required.
- Ensuring all incoming Supplier invoices are shared between AP assistants and processed for authorisation daily.
- Ensuring Examiner fees are processed for weekly payment runs as set out in with ABRSM's payment policy.
- Ensuing Examiner and HLR expenses are processed weekly for payment.
- Ensuring Suppliers are paid in accordance with their payment terms and ABRSM's approval process.
- Resolving Supplier and Examiner queries, reconciling statements, and building strong relationships
- Ensuring bank Direct Debits relevant to supplier invoices are processed monthly before month end.
- Processing staff Barclaycard applications and maintaining expenditure limits.
- Meet with new staff to explain ABRSM's approval process before being given system access.
- Administering of travel loan applications
- Maintenance of fixed data for suppliers, examiners and HLRs.
- Dealing with internal Accounts Payable queries and responding to requests for information.
- Monthly reconciliation of aged creditor reports
- Maintaining up-to-date documentation in relation to procedures and systems used.
- Active participation in the enhancement and development of systems in relation to Accounts Payable processing.
- Support with month end activities such as control account reconciliations, bank reconciliations and the accruals process
- Provision of leave cover for the Accounts Payable Assistants and other members of the Finance Department as requested by the Head of Transactional Finance.
- Ad hoc duties as requested by the Head if Transactional Finance
- Processing Royalty payments and administration of accounts.
- Daily checking of VAT codes for invoices awaiting approval.
- Processing International Rep commission payments and administration of accounts.
- Processing Scholar termly payments and administration of accounts.
The Successful Applicant
The Successful Applicant
- Previous Accounts Payable leadership experience in a fast paced, changing environment
- A thorough understanding of the principles of double entry and knowledge of finance accounting procedures
- Experience of providing excellent customer service, dealing with customers by phone and email
- Able to work with minimal supervision
What's on Offer
What's on Offer
We would like to offer the successful candidate:
- Band D £45,000-50,000
- Hybrid working, with 2 days in the office
- Christmas closure days
- 25+ days of annual leave (depending on role and length of service)
- Discounts on ABRSM and affiliated products
- Contributory pension scheme
- Life assurance
Contact
Harry Richardson
Quote job ref
JN-092025-6833341Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.